Uber India Complaints & Reviews

I booked uber share yesterday.. And i don't know due to some pickup or some other reason the map kept on showing wrong route.. After i reached my destination instead of charging rs 39.. The charge was rs 171 on driver's phone.. And it was showing rs 39 on mine.. I gave 40 and i don't want to deduct that money from driver's pay.. As it was company's fault.. Driver's name was shiv.. He rides in delhi.. And please avoid such problems in future

I uma devi booked a cab on[protected] between 1-2 pm to sivarampally, dm&ho office. Booking was done and drivers name displayed on phone his name was shanker and phone number [protected]. He telephoned me saying that he is reaching to pickup.in response i said i waiting for your arrival. He arrived pickup place ie., iihfw, vengal rao nagar, hyd. Soon after getting into the vehicle he asked the place where i have to go. I said the place is sivarampally immediately he refused and said he was tried couldnot drive the vehicle then i said it is your wish if you can't come you have cancel the drive. He said ok and he cancelled on his own for which you have called cancellation charges from me which is not my fault. I booked another vehicle of your own organisation and reached the place and paid 616 rupees including previous cancellation charges rs 48.50 paisa. This is not fair on part of the driver. Please correct your system for these type of penalties. For which customer is not at all responsible. On top of it i was anxious to reach the place and booking for another vehicle.

I booked a car today morning at 9.26 am. As my practice i immediately called the driver to ensure the pick up point. But shocking to my belief i found his mobile no is unavailable. As i was out of time i keep on calling and but no was unavailable. Finally i came out of my house and found the car while walking down the road. When i told him he keeps on lying that his mobile was avaiable. And i reached my office late due to his negligence. How come a uber driver keeps his mobile no unavailable which is the only contact point for the passenger.. I finally got into the car at 9.52. Almost 30 minutes hv been wasted in the process. Car no was wb05 5104. Driver name is ajit...
Regards

S. K. Mukhopadhyay, [protected]

I have account no against subjected mob no and also i have sent 3 letters to their hauz has office but not revert rcvd till date now. They are also not corporating on some senior person mail ids.

Uber have stopped for last 2 years without any reason. As per them, we have not follow the company policy and i requested to them to provide the proof, what i did wrong thing but not provided yet.

Eariler also they had stopped but activated within 15 days but now this is pending for last 2 years.

Also we have some balance amount in my account.

Would requested you to help on this.

Regards
Kapil

Dear Team,

My Sister's Bank account got locked based on suspicious usage on Uber rides. Uber Charged from her Bank Account without any rides book my her or on behalf of her. She is not using Uber nor have i attached my Bank Account to Uber Payments.
Kindly request you to revert the money and provide us the details of the User to raise a Cyber Crime request with the Police. This has happened on last week and we approached the Bank. They are asking for the details to be provided to take it further.

Call me @ [protected] OR send me a mail to [protected]@yahoo.com

I'm aparimita banerjee old customer o[censored]ber, but this sunday trip i'm very disappointed, the cell phone of the driver was totally not reachable and also he didn't contact me not a single time. I'm waiting around 15-20mint but he didn't contact me, then the driver cancelled the booking when i'm still waiting. Then i book the uber again and the same driver was selected, next time he was not on the exact location, i find him (Still his phone was not reachable). When i asking him about his phone problem he was lying and not ready to accept his fault.
After all this, the main thing is, i don't cancelled the 1st time booking the driver did this, then why should i pay 47 rps extra when i face problem. I need answer,

Best regards,
Aparimita banerjee

Dear uber,

This is regarding cash amount of ₹ 355.22/- additionally collected by uber driver (Govinda) from my parents (Senior citizens).
They travelled in uber on dated: 17/02/2018 from (Ramurthynagar to basveshwaranagar) bangalore, herewith attached trip invoice copy, fyr.
The same amount is debited through uber credits also. Kindly check my uber account details & refund the same amount.
Hope uber will take action against errant drivers.

Yesterday, i booked a cab from vasant kunj to balmiki basti, mandir marg. The gps route was altered for a little while by the driver due to police barricade not allowing traffic near teen murti. Also, when the cab reached krishi bhawan round about, it was moving to an opposite route, towards meridian hotel and then connaught place as per gps, but one can firmly say that it was a lengthy route. So, the cab from krishi bhawan round was taken towards aakashwani bhawan and via ashoka road. No one on this earth can challenge this route as lengthy one in kilometres compared to whatever gps route o[censored]ber. The facts may kindly be verified and the extra value, which, i am sure, is your responsibility to refund it back to me. Thanks,
Krishna k. [protected]@gmail.com. Mobile: [protected]

Hi
Uber india
Muje do din lag gaye apke customer care ka contact number
Dhundhane main. Magar apka koi call center hi nahi hai india main.
Maine friday 02 mar 2018 ko time 8.18 pm ko cab book ki...
Cab hyundai xcent mr sayeed sarfaraj dariver the. Unko kai baar call kiya unka mobile band tha... Uske baad maine dekha cab to aayi nahi par uska bill jarur aa gaya... Ye kaisa fraud hai uber india bagair cab me baithe... Cab ka bill bhi aa gaya...
This is fraud uber india...
Plz aap check kijiye aur iska reply dejiye
Kam se kam aap otp jaisa koi option laiye
Jis se ye fraud na ho..
My name
Mangaldas
[protected]
Email id - [protected]@gmail.com

My daughter hemantika booked a uber cab this morning from mahapalika marg, mumbai for going to terminal 1, mumbai airport. The vehicle number was mh46ad 4592 and the driver name was mehrab.
The vehicle was a maruti suzuki wagon r.
The driver took intentionally took a wrong route, took her off route and was taking rounds after rounds while i called him (As i was tracking the trip) and asked him where he is taking her. As soon as i told him he said he doesn't know the route.
It is an utter lie as there is gps in every uber car. I immediately asked my daughter to disembark. Somehow, forcefully my daughter could get down. Immediately the driver ran away without even taking the money.
Uber is horrible. Uber is worst. Uber recruits all the criminals as their drivers.
I am giving the detailed tour map as an attachment.

This is a regret addressal message to inform you about some harassment that my mother has been experiencing since last few days. First of all i would state all the account detail below:
C. Dipa.[protected]@gmail.com
[protected].
For some reasons uber charged my mother a particular amount as a fine and locked her account until the payment was done. She made her payment from paytm using a debit card and account got unlocked. Further she was being charged a cancellation fees of 74rs every single ride even after paying the amount for few times.in-fact few times she didn't even cancel the ride where as the driver himself cancelled but uber didn't credit any amount for this in my mother's account. Last sunday i travelled with her in a pool where we payed 59 (Uber amount) + 80 (Fine) a total of 140 rs but the very next day she was again charged an 80 rs as a cancellation fine. Please look into this matter, as i am really hopeful that you guys will definitely investigate and solve this for my mother who is a regular customer of yours.

I have attached a new uber driver through online process to my car and now they are charging me 800rs in 4 installments of 200rsby saying that this is background consent fee.
At the time of attaching driver there were no conditions that you will charge 800rs and all, so why they are charging me.
Please help me as soon as possible
When i am calling to driver partner care number they were not giving me proper answer and the uber staff name were shubham and sachin
What should i do please help

Dear sir,

This is to inform you that i (Aniksha roy) was travelling in uber pool with two follow passengers who boarded the car from bidyasagar and i boarded from moore avenue (Tollygunj). After boarding, the driver (Debkant) are drank in time misbehaved and was using abusive language against the aged passenger who was travelling with us.

It was a humble request that an action be taken against such misbehavior.

Uber car no - wb 05-2866, dated 03.03.2018
Driver name - debkant

Thanking you

Yours faithfully

Aniksha roy
Sukanta saha

I book a cab on 02-3-18 from benar road jaipur on pool & received estimate rs.33/- but at destination driver ask rs.93/-
How ever i paid him rs. 93/-. Please see the mater & provide me detailed receipt. I have decided to file this matter in consumer form. Why your system was showing 33 rs and at the drop location it was 93 rs. My destination end is not more then 4 km and in detail its showing 20 km. I am surprise we travel only for 12 minute on share and get charge of rs 93.

Thanks
Gyan prakash
[protected]

On 28.02.18 morning, i have booked uber at 200 ft bypass to nityanand nagar jaipur (Vaishali nagar), the fare was required to be paid by me rs 55 something but dvr neither contact me taken much time for picking and on arrival at destination he had charged above rs 90+ and the same date on evening i have booked uber from bmc, bajaj nagar jpr to nityanand nagar हद तो तब हो गई जब ड्राइव गन्तव्य पर ले जाने के बजाय अन्य जगा पर ले गया! और रास्ता भी मुझ ग़ाडी से नीचे उतर कर दुकानदार/राहिà¤�...⇄ से पता करके पाहुचे तथा जगाह पर पहुचने पर fare rs 176/- ke बजाय रस 230/- लिये, एसा क्यो? ये सरासर लूट हे! कृपया मुझे इंसाफ़ दिलावे! ड्राइवर की गलती कस्टमर क्यो भुग्ते!

I have been wrongly charged cancellation fee since last two times. The last time the driver was late so i had to cancel when i complained the money showed up as uber credits but the amount of rs 42 was deducted from my paytm account. This time the other driver cancelled the ride today without a reason. And again i have this message saying that i have to give cancellation fee. I want refund.

Beware o[censored]ber eats which is cheating customers

Yesterday 28 feb wednesday around 6 pm i ordered from uber eats 3 items costing 343 rs. After one hour i got a call from the restaurant at egmre called "hatke swad," that one of the item - rajma rice was not available.

I asked them to deliver the remaining.

But suddenly my order was cancelled unilaterally by uber eats and the entire amount of rs 343 was debited from my paytm account. Even after protracted correspondence uber eats days they could not find the registered address even though they have delivered several times.

They have also charged for the rajma rice @ 99 + tax, even though they themselves admitted that they dont have the item

Please avoid uber eats. At least dont pay with modes such as paytm.

Uber eats is boldly cheating the customer and we have no recourse

One of the driver from uber services caused an accident near a slum in jb nagar. The child who met with the accident from the local slum and they fall under below poverty line. On an emergency driver himself has admitted the child to hospital (Manipal hospital). It is 2 weeks now doctor have amputed the bigger toe of his left leg. The bill has come upto 6 lacs, we request the uber team to support the family in clearing up the bill.

The details of the driver is below
Vehicle number ka-11-b1-719s wift dzire driver name : manjunath

I have submitted an incident which happened with me just a few days back. I am shocked to see the resolution I got. The resolution clearly indicates that I am a liar. I am not sure if this is the way to handle customer escalation. Would like to know and understand that on what basis can you decide me as a liar. Atleast, Uber team should have checked the number of booking that I generally make which defines me as a genuine customer, I believe. Really disappointed. Not posting in any social media just because without this particular incident, I am happy with the service. I guess I deserve an explanation. Thank you.

I had booked a ride with uber at 9.20 am from a-20 rao tula ram rd to tigris rd, delhi cantt. The driver mr. G b cancelled the trip for reasons unknown. But the cancellation fee of rs. 42/- was charged to me on my next trip. This is the second time this is happening to me in 2 days. The drivers cancel the trip which causes a lot of problems and to add to the problem, uber charges the customer cancellation fee. I should actually take you to court for causing mental trauma. Anyway, kindly refund the cancellation fee of rs.42/- to me.
Thank you
Chitra ramanuja
#[protected]