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Uber India Complaints & Reviews

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Last updated Apr 10, 2024
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Uber India reviews & complaints page 144

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C
CA Adhar Kumar Rastogi
from Noida, Uttar Pradesh
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charged for a trip which I haven't taken

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:riders.uber.com

Dear sir/madam,

I have booked a uber cab on dated 08/02/2018 arround 06:30 pm from noida metro station to my home i. E. Upto sector 77. This was booked under pool category. The driver name is mr. Ravi.

He started the trip without reaching at my destination point. I tried to coordinate with him too many times. He left the destination without my pickup. I then called at emergency where mr. Suraj has given me a...
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R
Romit Sen
from Kolkata, West Bengal
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cancellation charge not clear

Address:Kolkata, West Bengal, 700014

Dear sir,

I am a regular customer o[censored]ber. Sometimes my trip get cancelled by your driver which you can see in my account and the same get refunded.
But my query is i cannot understand your refund calculation. For example, on 8th feb 18, i have a trip from topsia to garihat, trip amount was rs 130/-. I have cheked from other uber account the amount was coming more or less same. I had a trip credit of rs 47 (Previois...
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N
nikhara1934
from Pune, Maharashtra
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charging by driver

Address:411006
Website:Uber com

On 9 feb i booked uber to go to airport and i got the confirmation that bhima shankar will come to pick me up at given time. Around that time i contacted driver and gave him instructions to come to my place however he did not come on time and i got a message from uber that due to not having drivers, the trip was cancelled. However the driver was standing in front of me and accepted to take me to airport. At the airport i paid him 75 rs. He...
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T
Terence Phillips
from Pune, Maharashtra
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cancellation charge unethically charged for uber trip

Address:411013

Hi
My name is terence phillips and i am a regular user o[censored]ber.
On friday evening at around 5.30 i booked a uber to take me from alpine castle - sopan baug pune to fatima nagar in pune.
The driver i think his name was vilas, im not sure, he said that he is at magarpatta and that he did not think it worth his trouble to take me to my destination. He called me via phone no[protected]. And asked me to cancel my booking....
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I
ishikaa
from Delhi, Delhi
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driver charged twice payment

Address:New Delhi, Delhi, 110059
Website:Uber App

On 8th feb 18 again i face a prblm with uber. The payment is done by credit payment but driver asked me to pay cash money. The payment is deducted from credit money as well as he forced me to pay cash also. The receipt show rs 0 but when driver stops ride in his account rs 71 in cash is shown. Because mode of payment cash is shown instead of credit money.

I also complain in uber help but no reply has been received from them.br...
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A
Anant Raghunath
from Bengaluru, Karnataka
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drivers denying duty and not picking up calls after asking drop location

Address:Bangalore, Karnataka

- 10th feb 2018, 5:15 am to 6 am (45 mins wasted attempting to get a cab)

- 7 cabs denied me duty due to drop location

- 5 cabs tried from one phone, 2 cabs tried from another phone

- i called all of them, they all responded and asked where my drop location was. Since it was 15 kms away or in a certain part of the city where they didn't want to go at the morning hours, (Near brigade road) they...
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K
Kishore Annam
from Bengaluru, Karnataka
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a case to stop cheating drivers and its customers by the aggregator

Address:Bangalore, Karnataka, 560093

There have been two distinct cases o[censored]ber cab agregator resorting to allocating second shared co-passenger allocating a second rider at nearly 10 km[9km plus] in entirely different route from the destination route of the first rider[me, in this case, today, my last ride about an hour ago]. The most nice part is the driver of my car is very patient and very courteous and has been very politely pleading with the leaders at the other side of...
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S
Sunrath
from Kolkata, West Bengal
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driver denied destination after making me wait so long

Address:Bangalore, Karnataka, 560092

Today when i booked uber, it was completing a trip and the ongoing trip's destination was almost near to my pick up point. So even though it was far, i waited for 30 mins. After it reached driver called and ask about drop locatio and i told my destination. Then i could see my cab was near only and when i was about to sit he told he doesnt want to go to my location and he got a trip for whitefield. And when i tried to convince him he was very...
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Website:help.uber.com

I booked a cab with ubergo on 1st feb 2015 but had to cancel as the driver had somebody accompanying him in the car. Upon questioning as to why he had somebody accompanying, he said he had to drop his relative near by. I decided to cancel the cab citing my security, though the driver said the other person would leave from the car at my location itself. Please let me know how do i get the cancellation fee back, as i don't see any viable option...
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A
abhi8640
from Mysore, Karnataka
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driver saved my wife no. and shared with his friends

Address:Bangalore, Karnataka, 560032
Website:Uber

Hello team,

Please take action on it. One of the uber driver saved my wife no. And shared with his friends. They are calling her mid night as well.

Uber company should take proper action on it or else we will file case against uber company as misuse of our contacts.

I[censored]ber management does not fit to resolve better to close the company and please don't spoil others time.

Keep in...
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A
Aarti P
from Patrasaer, West Bengal
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wrongly charged 1200 rs on uberpool trip

Address:Bangalore, Karnataka, 560067

Hi, i booked uber pool to airport and after booking confirmation i got message to pay 510rs but driver took 1276/- after completion of trip... I need explanation on this o have details of cab...
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G
GauravBhandari
from Delhi, Delhi
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incorrect fare charge

Address:New Delhi, Delhi, 110071

I took an uber pool cab from dwarka sector 21 to my location, chhawla. It was showing a fare of rs 59 as the distance is less than 7 km. There was another guy with me whose destination was nearby bajghera (Gurgaon) which is 5-6 km from my location. I booked the cab first but the driver told me that the other guy has booked the cab first so i'll drop him first. So we went to gurgaon first. Also that guy didn't know the exact location plus...
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R
Ramachandran Sasisekaran
from Bengaluru, Karnataka
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too many cancellation

Address:Bangalore Urban, Karnataka

Uber has become very unprofessional. The drivers check where the drop location is and cancel. I had to wait for more than 2 to 3 hours and had to find another alternative many a times. I also see ola cheaper than uber. I have decided to boycott uber for ever and will ask all my friends and family to avoid uber in future. The most pathetic was my wife who is pregnant had to experience the same and the driver had threatened her as well when...
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Address:New Delhi, Delhi

I've been travelling on the same route for nearly 2 months now and only use UBER!. The route take was same as the GPS suggested but at near end of the trip it was showing a route for the barapullah flyover which has not be constructed and is not active so we had to take the other route( which I take while travelling with UBER daily), so how can it be an issue? The GPS needs to be perfect, the customer is not going to pay th price of it. And...
+7 photos
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J
jolly Mukhopadhyay
from Bongaigaon, Assam
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outstanding balance

I have a problem which mentioned below. You have an outstanding balance due to a credit card problem. Please update your billing settings.in this regard i want to mention that my payment mode is in cash. Neither l have credit card nor l have ever used in uber. Now i can't book uber until and unless this problem is solved. So i would request you to charge in cash and solve the problem so that i can book uber in future and i will pay the due...
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C
Chandra Raj
from Bengaluru, Karnataka
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overcharged for my trip

Address:Bangalore, Karnataka, 560064

On 6th february, i booked uber go and the tataindica charged rs 593/- from yelahanka to kial airport, through paytm account.

The uber app charges indicates, much less amount, while the amount deducted is rs 593/-.
On my return from airport to home, i took airport taxi, indica which charged me rs 450/- for the same route.

Tataindica - ka03ae2567/ driver jeevana kumar.
It is not the drivers mistake,...
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D
deepikaramesh30
from Bengaluru, Karnataka
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charged two times for a single trip

Hi team,

I have travelled from manikonda to nampally exhibition ground on saturday afternoon, i didn't receive the paytm payment message so i have made a cash payment, after an hour i recieved that message. Please reimburse the amount, as i made both cash and paytm payment for single trip.

Hope you get this issue resolved soon....
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T
Tauseef Husain
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driver misbehave on phone

Address:110053

Today around 11:23 pm i booked cab for laxminagar and when i called driver to confirm his location and the time he will take to reach my location. Just after receiving my phone he started giving rubbish excuses and he denied, dropping me at my destination. He misbehaved with me used slang language. When i warned him of complaining about this behavior, he refused for my pick up and disconnected my phone.

Driver name: manoj...
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S
Shivaraj M Purad
from Bengaluru, Karnataka
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charging extra money and harassing a lady

Address:Bangalore, Karnataka, 560096

Usually we travel the same place and it will cost us max to max 160 rs to 180 rs but today when our sister reached the destination it showed 800rs... How is it possible it's exactly 8km from my place... And he behaved rudely with a young women and troubled the bus passengers also by not letting driver to drive the bus... He made my sister to wait on mid road that too around 11 at the night... Location-guruguntepallya bangalore... He was very...
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I
ishikaa
from Delhi, Delhi
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charged at least 10 times more than expected fare

Address:New Delhi, Delhi
Website:help.uber.com

I have registered account at uber app with mobile no.[protected] yesterday i have booked cab from rs -67, indra park, uttam nagar -110059 to igi airport t3 road, indira gandhi international airport new delhi - 110037, dirver name is lallan and car model is maruti suzuki wagon r. Total fare amount for this ride yov have charged from me rs.1543.63.

And again i have booked the cab for returning from igi airport t3 road, indira...
+4 photos
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