Uber India Complaints & Reviews

I am a regular user o[censored]ber. On February 20 with cab-UP16ET3437, i had booked a ride on a flat fare of Rs 89 but when the driver closed the duty the double amount of Rs 189 deducted from my linked Paytm account. I was complaining and reporting issue but no one has replied till date and even not refunded my balance amount.

The same thing was happened with me of my Feb 13 ride as well with cab-UP13A5070 and deducted extra Rs...

Hi, on 15-2-18 i booked a cab for a drop in saravana stores chennai purasaiwalkam and my account credits have been applied for payment and when i asked driver he told its a cash payment and i paid rs 53 and i again booked a cab for return from same place to home and again credits have been applied as well as a promo code for discount of rs 50 but at the end of the trip he asked for rs 135 when i asked that i have applied credits he told me...

Hello
I am a consistent travelers with uber. Today when i booked a ride which was a share ride it showed me estimated cost as 89 while at the end of the trip you guys charged me 256.33. I tried complaining on the app but there is an automated reply and no body is resolving that issue. This is a complete cheating. I am regularly use uber but if this kind of service will be provided it will be a fraud to consumers. Kindly refund the...

Drop off at the wrong destination, despite my repeated protests. The driver just dint listen to me!! Faced great inconvenience. Uber customer care was equally pathetic. I was dropped off at ashoka hotel & not swabhumi the heritage hotel. The driver said he can't drop me at my destination & i had to get down there itself. He insisted that this is the correct location. But that was wrong!...

Hello,

I just want to inform you, yesterday i booked uber, it's was showing 175, when i reached destination it's was 988, its was overcharging on my ride, driver forced me to pay amount, i paid and raised complaint, few hours later they credited my money to uber credits not into my account, which is completely not fair, want to reflect my amount into my account, not in uber uber credit..

Regards
Veeresha...

I'm really very dissapointed as i was travelling from chinar park to sealdah. I was travelling with my parents and my brother was unwell and was throwing out on the way so we were bit tensed up. So when we reached station, we couldn't get time to check the receipt. So verbally asked the driver (Raj) and he charged me rs.516 instead of rs.316.
Your employees are so much unprofessional. Didn't even bother to help with luggage.
Had...

Uber has charged me unfair cancellation fee. I booked a cab, waited for 20 minutes for cab to arrive and then the driver cancells the ride. Uber charges me for the cancellation which was not cancelled by me. Every time i am approaching them using their app, they say they will credit it as uber credit. By doing so you are blocking my money with you. This is unfair practice. You do not have rights to block our money.

Pls remove...

I had taken a uber from whitefield in bangalore to dodaballapur road, bangalore on the 7th feb 2017 and the total fare of rs 507.48 was paid thru my credit card. However, it was not reflecting in the receipt as paid and was showing as outstanding. I tried to book a uber again recently and it was showing as outstanding to be paid first and accordingly i paid the same amount again thru my icici card registered and same has been charged to my...

Yesterday 22:19 i booked a cab at the airport with suzuki swift dzire. I could not find the taxi because the driver did not understand english. I went to uber desk in site the airport was nobody there, only the agent from ola cabs. I booked an other taxi at 23: 34 and the driver after few minuted call me, please cancel the cab, i am far away from the airport. He was supposed to reach me in 7 minutes. Than i got crossed and i went to ola cabs....

I have booked my cab it's taking too long time so driver called me n said sir where are u n where is your drop location. I told him my drop location then he said i can't come n pick you up cancel your ride.

My driver asked me to cancel my ride the uber is charging incorrect fee. If my driver asked me to cancel n in uber app i have also reported the issue that driver asked me to cancel.
I want that my cancellation fee...

On 20 february 2018, i took a trip from gurgaon to safdarjung enclave in delhi. I paid the amount in cash to the driver amounting to rs. 614. The amount was showing as outstanding in the uber app installed in the phone. I asked the driver about the same and i was communicated that there may be some network issue and the same will be resolved soon. He also asked me to give him a 5 star rating. But till today i am getting the same message and...

I took a ride from old delhi station to palam on thursday 15th of feb'18 at around 5pm, at the time of booking fare shown was rs. 399, but when the trip ends the driver asked me to pay rs. 555.. I asked the driver why so much at the time of booking fare shown was rs. 399, then how come 555, u took a longer route.. He said no no.. I drove as per gprs nothing wrong. I could not see the green screen which displays the fare to pay cos i went...

For my trip
With uber on 02/02/17 i have already made the payment of rs 512 via my credit card ending with 7398 and sent the payment screenshot to uber several
Times but the app still shows pending payment.
Uber service team does not even bother to respond and even when i send them my credit card statement which clearly says debited to uber, uber team keeps dropping me emails that i should
Contact
My bank...

Am regular user o[censored]BER cabs and never faced this type of issue. I booked a Uber from PGI Chandigarh to Nya gaon today. After getting a call from driver he cancelled it in 1min and I was charged Rs.42/- extra unnecassrily. Then I again booked Uber, and got a ride to the same ### driver, he misbehaved with me and told that Uber cancelled your last ride automatically.and he charged 42rs. Extra

My user id is [protected] . I want...

Yesterday that is 19 feb 2018, at 10. 55 pm i booked a uber cab, it was showing it will come in 10 minutes, then the uber driver called up and asked me about my destination, when said the destination, he cancelled the ride but he must have shown i was not there in the spot, that is chennai moore market suburban complex.
For this uber is charging rs 30 from me, infact my time was wasted 30 minutes in looking for another cab, i dont...

I bhagirath singh meena, customer o[censored]ber since last 2 years. Today i feel bad experience o[censored]ber services.in this regard it is state that today morning i booked uber cab with poolling for sez-1, sitapura, jaipur from khasakothi. I have given waiting time of 4 minutes to arrive the cab at my point. I stood & waited for 15-20 minutes at my point but the cab did not reach. I saw him all around me but the cab was not there. I did not move from...

It is to inform you that a sum of Rs 46304.26 has been fraudulently withdrawn from my SBI Account No. [protected] by hacking/ cloning debit card no [protected] on intervening night 18/19 feb 2018 at about 0100 hrs to 0600hrs. amount has been transferred to UBER. FIR has been lodged and bank is also informed about fraudulent transaction made by fraudster. i request to refund the amount to my account no [protected] at the earliest....

Dear uber team,

I am using your service since long time and enjoyed trip without any complaining.
But yesterday i have bad experience.

I booked uber yesterday evening, i received driver details vikki kumar, wagaon r which number is dl1rta0368, after sometime i called him on [protected], i asked him very politely my exact location and when you will come, he told me rudely i will come after 20 minute, i...

Share additional details : my uber mobile number-[protected] regular mobile number - [protected] i booked the trip yesterday for sjr verity, sajjapur road, bangalore from jalahalli west. My total fare was rs.474. This driver picked us late since he was moving here and there and was not coming to the location, afterwards he picked us very rudely and was driving very madly. We asked him to slow down the speed since my wife is pregnant so she...

Uber charges the customers if the customer has to change the pickup location 5 mins after confirming the ride. When a ride is confirmed uber asks the customer to wait for 10-15 mins but they will charge if the customer crosses 5 min after confirming the ride and wants to change the pickup location. And the radius to change the pickup is too low to select...