Uber India Complaints & Reviews

A summary of my issue:

1) rider requests a ride selecting non-cash payment mode.
2) the ride starts smoothly
3) the car reaches a toll gate and driver demands payment from the rider in cash for the toll charges.
4) rider refuses since it's a non cash payment and he knows that riders are supposed to pay toll charges separately.
5) driver persists explaining that he has no cash. Either pay or we will...

I booked a cab at 6:29 with the driver name rajan phone no [protected]
.. The driver cancelled the trip and due toh drivers misktale we have to pay the charges... Because one of your driver why would i pay extra 42 rs i hope you to look forward to my complaint and this is not the first time i have payed exta rs because of your driver if this continues i have to stop using uber service......

Dear sir/mam

I was on trip with chandan kumar yesterday time 9.48 in maruti suzki swift dezire. From indira gandhi esi hospital jhilmil to majnu ka tilla delhi-54.
My ride bill was 164 but diver charges from me 564. He returned me rs. 100. Balance 300 not returned me. Driver car fast and run away. I tried to call yours customer care. They said complaint on uber rider on website. I tried to lodge complaint but site not...

I booked an uber pool from vimannagar nagar. There was one boy who was to be dropped near classic rock in kalyani nagar. The driver got another request from viman nagar again which was even further than from where i was picked up.

That boy was scheduled to be dropped first. I have been sitting in the vehicle since over an hour and still on get dropped. I think this system was completely not done correctly. It was not right for...

I have registered account at uber app with my mobile no. [protected]. Earlier i had raised an issue regarding overcharged fare. However that issue has been resolved and they have credited the overcharged fare in my uber account.

On dated 9th feb'2018 i had booked a cab, as per my understanding the fare amount for this ride should be debited from mu uber app account balance but the same has not been debited. I asked driver that...

Today i booked a cab from uber. The driver didn’t respond on phone and didn’t turn up. So i cancelled the trip. And now i am charged rs 100 for the trip! There is no help tab on uber. On registering the complain on the app i am only getting “we have received your complain and will get back to you soon” but there is no complain id provided. How to get my money back?...

Hi,

I was charged 276 rs for barely 3 kms and that too in uberpool.
While booking the cab, the price shown was 80 rs but when the bill got generated it shows 276 rs which is higher than the actual fare.

When i complaint regarding the same through the uber app, but they have not responded till now.

This is against the uber policy as they say pay what you see....

Yesterday i was at hotel atithi guwahati assam being dropped by an uber. At around 10:25 pm i booked an uber for my return. The driver asked me to cancel my trip as he was far away. Same was the statement of drivers in my simultaneous bookings. The drivers asked me to cancel trips as they were far away. Left with no option i had to come home with an auto....

Dear #uberindia cab driver premkumar, the owner/driver of the maruti suzuki swift desire mh 04 gd 8308 picked me and my family around 11. 30 a. M. The scheduled trip showed a particular way on the map my family wasn't comfortable following. All we needed was the change of route according to our convenience and we were even ready to pay if any extra charges would follow our choice of route. However, the cabbie in refrence was adamant to follow...

I booked 2 cabs which were directly cancelled by drivers without any of information we were waiting at destination since long time n my father who is a patient has fractured leg waiting for cab 1st cab he wasn’t responding to calls n he himself decided to cancel the cab which was so rude he dint even keep the courtesy to inform us. We that ok it’s cancelled we booked other cab after waiting 20 minutes
2nd cab driver...

I booked a cab on feb 7th, after ride completion paid them through online. Next day when i tried to book it was showing outstanding payment. It was urgent, so u paid again, but it was still showing outstanding payment. Remember i already paid twice for the same trip and it's still keep on asking to pay more. When i lodged a complaint no one cared for few days. Fortunately someone replied saying they are checking. They have same template useless...

In dec 2016 we booked uber cab from mullur to yemlur. That driver kept calling us saying he is in ambedkarnagar, unable to locate us and cancelled the trip, the charges of rs.50 were put on us. We waited for half hour, then took an auto and came back. Now i took a ride on[protected] from yemlur main road to new horizon college, orr, marthahalli opting for pooling. The charges were rs.39 and this old rs.50 added to that, the driver anand collected...

Hi team,

this is disgusting how driver make fool of their customers. On Saturday I travelled from Delhi Airport to Shahdara in the night around 12 . My friend booked Uber for me and selected paytm option. When driver dropped me to the my destination, he said that his paytm is not showing amount paid and he would want cash of 700 rs. After lot of arguments with him, I had to pay cash to him as his Paytm wasn't working. Later...

I had used the uber service on 10.02.2018 from jakkasandra extn, koramangala i block to amc campus, bannerghatta road, wherein you had charged an amount of rs. 624/- stating that it includes the last balance of rs. 150/-. The driver mr shankar was very polite & a good driver. I was rigid to pay since i have not used that service. It is not correct on uber, that simply tortured the customer wherein i was late to the function due to your messy...

This is to inform and bring to your notice that undersigned had taken a Uber ride as per below details. Undersigned was charged double for that trip. It was scheduled to be a payment from payTM account but since the driver didn’t received it through payTM had asked for cash payment. Due to lack of time since i had to catch a train to Gujrat i had made cash payment. Bill accounted was Rs. 523 and due to non availability of change with driver...

I booked uber cab and the charges at that time were showing 900-1200 rs, i took the ride and confirmed the price from driver as well he said it would be around 1000 rs and not more than that. When i reached to my destination the final charges were 2596 rs which is not slight higher but rather exorbitant amount that is taken by me. I am highly disappointed with such tactics that is used by these cab services who take advantage of customers...

Dear sir/madam,
My ride started from the "bangalore metro swami vivekanda stop" to "garudarcharpalya" which constitutes about 8kms in distance, but in uber pool it took 16 kms of travel.

They, uber in the name of pool, are taking customers on a blind ride, because customer doesn't know where is he headed and how many kilometre they have to travel in extra. This is a problem for everyone including the ladies and children...

Hello uber team,

I’m rejina from egipura, we booked a uber cab on 10/02/2018 from egipura (6:23pm)  indian campus crusade for christ, kacharakanahalli, (7:01pm). Please refer attachment of the booking details.

Issued on behalf of thimmarayappa m
License plate: ka04d7373
Driver name is raju as per true caller. Name appearing in the account is ramesh.

When we got down, my husband...

Hi,
This is regarding my trip dated 8th feb 2018. I was shown an amount of 189 while booking the cab. My pickup was the same. My drop was the same. I followed the same route as suggested by gps. I did not have any traffic also as such for which ride time charges would apply. I am trying to contact their customer support by raising the issue in their app from the past 4 days, but have received no response till date. Since it has been...

Dear sir,
I am pavanakumar loni, i have forgot my device in uber cab near bayyappanahalli metro station at bangalore
Cab driver details nagaraj a with car number ka03ac2311 (Maruti suzuki swift). And switched of my device within 10 minutes, and he is not responsing.
Please provide me contact details o[censored]ber driver
Thanks and regards,
Pavanakumar[[protected]]...