Uber India Complaints & Reviews

I took an uber pool cab from dwarka sector 21 to my location, chhawla. It was showing a fare of rs 59 as the distance is less than 7 km. There was another guy with me whose destination was nearby bajghera (Gurgaon) which is 5-6 km from my location. I booked the cab first but the driver told me that the other guy has booked the cab first so i'll drop him first. So we went to gurgaon first. Also that guy didn't know the exact location plus the driver took a longer route i. E., from bijwasan so it took approx 50 min to reach us there and the driver told that guy that your fare is rs 99 but it costed me more than that so that guy gave him rs150 i was continuously saying the driver that it was showing that i'll reach at my destination in 15 minutes but you dropped him first. So he asked what's your name and after i told him my name he said i had to drop you first and then my anger was out of control because that 15 minutes journey had already waisted my 50 minutes and i started shouting on driver. After sometime we reached bajghera toll tax here the driver didn't pay the toll but instead he called his relative who probably worked there and settled the toll tax in an unfair way. So it took us 5-10 min only at toll tax. Finally when i reached my destination after 1 hour 15 min he told me that it was showing a fare of rs 445.53 and i replied are you mad you already wasted my 1 hour and also even the micro cab was showing around rs 90 so how can you say that. He replied that may be it was your previous fare. As i was already getting late so i just gave him rs 60 and went to my home. Now in uber app it was showing that my previous left balance is 385.53 approx. I already filed complaint but no action has been taken. Please help me.

Uber has become very unprofessional. The drivers check where the drop location is and cancel. I had to wait for more than 2 to 3 hours and had to find another alternative many a times. I also see ola cheaper than uber. I have decided to boycott uber for ever and will ask all my friends and family to avoid uber in future. The most pathetic was my wife who is pregnant had to experience the same and the driver had threatened her as well when she was upset with every driver cancelling. I have lost trust in uber for ever.

I've been travelling on the same route for nearly 2 months now and only use UBER!. The route take was same as the GPS suggested but at near end of the trip it was showing a route for the barapullah flyover which has not be constructed and is not active so we had to take the other route( which I take while travelling with UBER daily), so how can it be an issue? The GPS needs to be perfect, the customer is not going to pay th price of it. And let me inform you the wrong GPS issues specifically with Barapullah flyover has happened a minimum if 16 times and most of your drivers are also aware of it. Kindly fix the routes first.
To this the customer representative have been sending me a same copy pasted response even if I'm countering the things they mention. Why should I pay extra for your mistake.?

I have a problem which mentioned below. You have an outstanding balance due to a credit card problem. Please update your billing settings.in this regard i want to mention that my payment mode is in cash. Neither l have credit card nor l have ever used in uber. Now i can't book uber until and unless this problem is solved. So i would request you to charge in cash and solve the problem so that i can book uber in future and i will pay the due in next ride. Thanks.

On 6th february, i booked uber go and the tataindica charged rs 593/- from yelahanka to kial airport, through paytm account.

The uber app charges indicates, much less amount, while the amount deducted is rs 593/-.
On my return from airport to home, i took airport taxi, indica which charged me rs 450/- for the same route.

Tataindica - ka03ae2567/ driver jeevana kumar.
It is not the drivers mistake, it the app deduction that needs to be resolved and refunded.

Hi team,

I have travelled from manikonda to nampally exhibition ground on saturday afternoon, i didn't receive the paytm payment message so i have made a cash payment, after an hour i recieved that message. Please reimburse the amount, as i made both cash and paytm payment for single trip.

Hope you get this issue resolved soon.

Today around 11:23 pm i booked cab for laxminagar and when i called driver to confirm his location and the time he will take to reach my location. Just after receiving my phone he started giving rubbish excuses and he denied, dropping me at my destination. He misbehaved with me used slang language. When i warned him of complaining about this behavior, he refused for my pick up and disconnected my phone.

Driver name: manoj
Maruti suzuki swift dl 1rta6474

Thanks & regards
Tauseef husain
Mob. [protected]

Usually we travel the same place and it will cost us max to max 160 rs to 180 rs but today when our sister reached the destination it showed 800rs... How is it possible it's exactly 8km from my place... And he behaved rudely with a young women and troubled the bus passengers also by not letting driver to drive the bus... He made my sister to wait on mid road that too around 11 at the night... Location-guruguntepallya bangalore... He was very rude to customer and so please take some action on him and inform us orelse we will give a police complaint... Intolerance

I have registered account at uber app with mobile no.[protected] yesterday i have booked cab from rs -67, indra park, uttam nagar -110059 to igi airport t3 road, indira gandhi international airport new delhi - 110037, dirver name is lallan and car model is maruti suzuki wagon r. Total fare amount for this ride yov have charged from me rs.1543.63.

And again i have booked the cab for returning from igi airport t3 road, indira gandhi international airport new delhi - 110037 to rz -29, indra park, uttam nagar delhi - 110059, driver name is asin and car model is the same which is maruti suzuki wagon r. Total fare amount of rs. 148.17 /-.

They charged me more than 10 times of actual fare. I want my money back.

I have also logged the complaint in your uber app. I want full clarification on this.

Today we booked a cab at 7:39 by the driver name gaurav and phone no.[protected]. The cab was booked from bhogal to lajpat. The driver didn't came to the destination we waited and he even didn't cancelled the ride and because of the drivers fault we have to pay 50 rs extra on next ride as well as the driver was very rude. I hope you will look forward on our complain and this is not the first time. This is the 3rd time when it has happened... If you driver keep on doing this and we are charged rs extra for there mistake i'm we would like to stop using uber as well as my family member too...

I have been travelling by uber daily for last few days from kool homes arena balewadi at around 9.30 am to dr nupur physio cure center, vishal nagar 1 aundh wakad road, and back at 12.45 noon to balewadi. Details given below
Date estimated amt billedamt amt paid as demanded by driver
30/1/18 121 121.48 122
30/1/18 65 65.51 66
31/1/18 114 114.20 115
31/1/18 66 66.60 67
01/2/18 104 160.89 161 high billing
01/2/18 75 76.86 77
03/2/18 89 152.66 153 high billing
05/2/18 130 219.67 220 high billing
05/2/18 69 128.44 129 high billing
06/2/18 69 104.01 105 high billing

For the same distance travelled with same traffic i fail to understand the discrepancy between estimated amount and billed amount. This amounts to cheating. Even paise less than 50 are charged as rupee. As a matter of fact 1 paisa is charged as 1 rupee.
Such practice is bound to make uber unpopular.
Please look into the matter and set it right. Feedback on action taken will be appreciated.

Yesterday I booked a cab in Jaipur to travel to Rajmandir Cinema from Vishwas Ashiana Apartment Jaipur. To my worst I forgot to take my phone from cab and get down, within a minute I have realized that my phone in cab. From my sister's phone I immediately call to my no. it was ringing but no response, so I called driver stating my phone is in cab, he has become over smart and denying that there is no phone in my cab I have checked everything and after that he switched off the phone. driver name is Ganpat Lal his No. is [protected]. Kindly help as nobody else can take the phone

This is a complaint against the misbehaviour of the uber driver. The incident happened on 04/02/2018 at 11.45 a. M. I had booked an uber cab and inspite of reaching the pickup location on time and talking to the driver to open up the doors he just sped past us without acknowledging us and giving us a ride. When we called him, he said the ride was cancelled though we did not cancel his ride. Further, when we wanted to book another ride, we got a notification to pay an amount of rs.47.25 to the next driver as waiting fees. As this was not approvable we did not book a ride again.
Name of the driver - rohit
Car - maruti suzuki (Mh11bd6172)

I took share pool on 4th feb 2018, it was under flat 49 fare. Driver dropped me at the exact drop location which i entered while booking the cab and he said that he has ended the trip, but actually he lied. He ended the trip later and i was charged 102rs. Now uber is not refunding the extra deducted money. It was not my fault that the driver lied to me about stopping the trip.

I am a resident of visakhapatnam and i rely on uber to go to college and anywhere around the city. I’ve always found uber to be economical and safe for a girl like me. Unfortunately this past week uber drivers in my city are protesting regarding low pay. The auto drivers are a pain and nuisance and dealing with them is hectic which is why i opt uber. But this strike doesn’t seem to end its been a week and there are still no cabs available. I just hope uber will deal with this fast before they lose their game completely!

I was charged rs 50/- extra by the driver as the actual bill was rs 200/- and rs 43/- need to be credited from the uber account. But, the driver refused to accept that. Now, i don't have the rs 43/- in the uber account and i paid rs 250/- to the driver. Can anyone from uber conact me?

Details of my ride :
Invoice number: watruqcq[protected]
Invoice date: 2 february 2018
Place of supply (Name of state): karnataka
Hsn code: 9964

Driver khalid mh48f0583 while booking the cab we wait after many follow up he said you can cancel the ride i was with my family and wanted a cab but he said he meet with the accident and he would not come and he asked me to cancel the ride. Which is very bad and after saying money will get deducted and my batter was low could not book a new ride and after some time my phone was off and a new guy called me that my ride is booked i reached home and canceled my ride i saw a deduction. It’s not fair since morning i have beening using uber and i saw 2 deductions in my account it not at all fair for a customer who is facing trouble and you take the money back.. I need and solid & valid explaination

Hello yesterday ie., 2 feb 2018 i took a uber cab from gt world mall to syndicate bank, nagarbhavi - bangalore. I reached my destination with in 20min and driver said he dont have change so i went to a nearby hotel and gave change while giving he took money and left very quickly as i was about to take my mobile he left. Later i called him but its switched off both my mobile and cab driver number.
Please help me.
My details - mohammad tajuddin
No-[protected]
Mobile lost - samsung j7 prime.
[protected]@gmail.com
([protected]to contact me)

Driver details:
Name - amaresh ambi
Car - toyota eitios (Sedan)
Car no - ka05 ag 9036
Mobile no-[protected].

Hi,
Yesterday on 2/2/18, i was book the car from fortis hospital, mulund link rd to triveni nagar, malad east, ur service is very bad, driver is very rude person, oversmart, bhaigiri etc. He charged extra mony... When i book the car it's shows 322/- but when he drop me the charged me rs. 345/-... How can it's possible... He stoped car for gas & waest my time aprox half n hour...

Udhar bhi usne dadagiri key... Aise driver ko app kaise appoint kar sakte hai pure travling mai usne ac on nahi key.. My baby is heart peshant hai... Unko maine 3 to 4 times bola ac on karo but he is very rude person..

I will neaver suggest uber any one.

Pls. Find the below details of car
Maruti suzuki wagonr driver name is kaushlesh dwivedi

I just love using uber but past 2 months getting error to login/book a cab stating mobile number already in use. I even wrote to them but no help. I am extremely troubled bcz of this issue. Tried twitter help but no proper response. I don't understand how anyone else can use my account. Uber should keep phone facility also. Pls try solving this problem