Uber India Complaints & Reviews

Hi,

I need to file a complaint against uber.com. I have travelled on thursday and friday from my usual pickup to the usual drop location. While i booked the cab in an uber pool it showed me rs. 139 but when i completed my ride it was shown me rs. 196 and 193 deducted from my paytm account.

Even after complaining in the uber, they replied me with some lame reasons that you took a different route, you booked the can late blah blah blah... And have not refunded my money.

I initiated only two transactions with my master card today but received three debit notifications from you.
My details are as follow:
Name: christopher ochenje
Card no: [protected]
Questioned transaction document number: 372350

I used my card on two different apps for two different trips. Unfortuanately, i received debit alerts for three trips on uber. I don't know how it came about.

Hi,

I took a cab today morning at 730 am from jaipur airport to mariott hotel jaipur and i forgotten my mobile in cab and now i am not able to reach to driver and my mobile is coming as switched off!

Plz find below the driver credentials
Driver name - rameshwar car no - rj14 1475 white swift desire!'

Plz reach out to me on [protected] which is my alternate no for time being!!
Regards
Anshu mohindra

I have booked uber on 17.01.2018 to take a ride from my residence to Coimbatore Railway junction ( around 6 Km) on 18.01.2018 @ 5.10 AM to catch the train scheduled @ 6.15 AM . But Uber taxi arrived late by 25 minutes. ( 5.35 AM).After boarding the taxi, the driver asked me to get down stating that your trip is cancelled & to book another taxi. he cannot tell the reason for cancellation.I somewhat managed to catch the train by alternate own vehicle. This experience irritate me & also downgrade the image o[censored]ber.

I took ride from chandigarh airport on 21st jan to sector 44c. My driver asked me to change payment to cash and then charged me 500rs but my app showed me 377rs. On asking he said i will the message later and that this problem happens sometimes. He also took a different route than i suggested which i usually travel. And also later the app showed that he had cancelled my ride! This is fraud.. I need refund of my money..! I had leg fractured and i had to cancel 3 rides just because my previous drivers said they can't come though the app showed they are just 6mts away. This is the worst experience i ever had. Very bad service. If they can't come to pick why the hell do they accept the rides. Strict action need to be taken against such drivers.

Hi m, y name is arold fernandes.
I booked an uber from lower parel to goregaon on the 19th evening around 7;30 p. M. West and the pre fare was 676 or something as i remember, the driver munna charged me 937 rupees upon enquiring with him why the extra differene, he placed the onus of overcharging on the company, and that i would receive a e mail to that effest, which i havent yet received, i distictly remember the car number as 4390 a suzuki swift.
Hope thats enough info for you to log in into your records and provide me the clarification

Hi
I booked an uber today and waited 20 min, later when the driver was shown nearby, i called him. He asked me about the drop place nampally and ordered me to cancel my trip. I asked him why is he not ready to come and also told that he should have cancelled by himself if he's not willing instead of wasting my time and i should unnecessarily bear cancellation charges. He started yelling at me in foul language and i got angry, shouted on him and hung the phone. Since then, he is calling me and speaking very badly using dirty words. He is saying that he will not leave me and make me understand what happens if a girl speaks to a man strongly. I said i will complain to uber. He warned me saying neither you not uber can do anything to me.. After 10 min, he was waiting near my location and was actually searching for me by calling number of times.. I was frightened little bit, he seemed like a psycho to me. He has been calling me with multiple numbers and i started blocking all those numbers... My question is what's the safety of a woman if she encounters a driver like this.. Will uber do any check while recruiting these guys...
These are the numbers which i blocked from him.
[protected]
[protected]
[protected]
[protected]
[protected]

If this continues and he will trouble me more, i think i should give a police complaint on the driver as well as uber for hiring such people.

Every day the amount shown while booking n den actual is coming different. Wid huge value difference. Even after mailing they r nt replying n not returning my money. N it's not matter of error of 2-3 rs, everytime it's 50+ rs types. They r just cheating customers n taking our money. I m daily uber rider. Have been using uber since years but they don't hv any value for customers also

I booked a cab at bhubaneshwar airport at about 11.30 pm on 19/1/2018 for going to landmark hotel, jatni which is about 26 kms from the airport. The fare shown was rs. 272/- i was charged an amount of rs. 585/- through paytm. Over and above this the cab driver took an additional rs.400/- in cash to which i was forced to agree as the cab driver refused to take me to my destination. I had no other option but to pay. When i complained to uber india they have refused to refund the excess amount saying that my complaint is not maintainable

Today we book uber in pool. During this it showed fair of rs. 289/- from oval nest warje pune to purna nagar chinchawad. Vehicle details are as follows :
Rajendra, vehicle - tata indiago
The receipt is showing trip fair rs. 289.52/-. But again subtotal is 289.52/-.
Total is rs.289.52/-.
& cash is rs.450.49/-
We always get fair in the range of rs.280/- to rs.350/-
This has happened 2-3 time in a month.

So we request for refund of rs.450.00/- - rs.289.52/- = 160.97

My name is lau ah ban. My cont no. Is [protected]. On 19th jan, 18 at 04.08 am morning i booked cab from m. G. Road gurgaon to patel nagar, gurgaon and came back to m. G. Road. Total billing was rs. 391/- but cab driver was rude and he was crying and also charged rs. 800/-.

Please resolve the issue and arrange to refund me the of rs. 400/- asap.

Thanking you,
Lau ah ban-[protected]

Uber is showing upfront cost while booking the cab. But toll charges are charged to customer where toll is either paying by customer or never use toll road.
When we raise complain uber customer care is not listening to customers and making customer by providing fake receipt.
Uber pool if 3 people are sharing a cab. All 3 is charging separate full toll charges which is additional. When we raise the question uber is not responding in right fashion but politely decline. It's cheating to customer. When i ask for gst information to claim. No gst no in receipts.

But customers are paying toll + surcharge + gst.

[protected] madinaguda to gachibowli (Telangana) ride. Driver arrived at a different pickup point spoke very rudely in vulgar language and cancelled the ride. But amount got charged to me. Uber check your drivers before employing and educate them how to behave with customers. We are not traveling free of cost. Very bad experience with uber and this never happened in ola. Worst experience.

I had booked cab today morning around 10:25am in bangalore. When i booked, it says cab will arrive in 12 minutes .When i was waiting for cab, after 15 minutes driver itself cancelled trip .I had already waited around 15 minutes.And i had tried again another one and cab has arrived in 10 minutes .And i was on my way in cab .Suddenly, i noticed my mobile in uber app shows "you will be charged additional Rs.42 in this trip because of last trip cancellation . I was really surprised why should i pay this amount because of driver itself cancelled trip. So i sought help in app and had raised complaint "Problem with cancellation fee" and immediately they refunded my amount. But they will refund money only in uber credits . So users can't use that money in any way except for uber trips. This is very crooked technique are using them towards their users . Finally that amount will get uber only.

I booked pool ride of 69rs from kphb to hitech city which is less than 10kms. But i was charged 236rs. When i checked the trip details it shows my destination was pick up and drop destination was correct. But the receipt provided by uber shows travelled for 111kms and 65mins. How can i travel for 111kms. When i contacted uber they say due to technical issue was charged 54rs extra. how can the technical issue be only for 54rs? And they are asking me to pay 180rs saying i got down at some other destination which is incorrect. I have all the proofs and its a mistake on Ubers side.

Uber cab: my fault
1. Incidence-1
A. Date: 06.10.2017
B. Time: 07:56 a. M.
C. My mobile number: [protected]
D. Cab allocated: maruti suzuki ritz
E. Regn. No. Of cab: hr xxxxx 8187.
F. Driver’s name: mohan
G. Driver’s mobile number: +91 [protected]
H. Trip cancelled by: driver (Mohan)
I. Cancelation charge: rs. 42.
2. Incidence-2
A. Date: 17.01.2018
B. Time: 10:49 a. M.
C. My mobile number: [protected]
D. Cab allocated: maruti suzuki wagon-r
E. Driver’s name: mahavir
F. Driver’s mobile number missed it.
G. Trip cancelled by: driver (Mahavir)
H. Cancellation charge: rs. 42
In both the cases the cab did not reach me. Instead, they went to a wrong location. The trip was cancelled by driver not by me and in both cases, they demanded cancellation charge of rs. 42.
I want to know, what was my fault?
Dr. M. S. Prasad
Mobile numbers: [protected] and [protected].

I rode from new delhi to ghaziabad on 6th january 2018. It was an official trip and i need invoice of my trip but uber has not provided it yet. On my uber account the trip details are not updated so i can not take receipt from my account. I have been waiting for it for so many days for the account to get updated but it has not been till yet. Please direct them to update my account or preferably send me invoice on my email id....

Riya. An employee from booking department o[censored]ber spoke rudely to me and banged my call twice without giving out any help i needed. I want an apology call from riya else this issue will be raised on social networking site and then conumer court will call riya to ask for details. Within 48 hours if i do not get a call then consumer court will get in touch with people having such attitude like you

Uber is the worst service when it comes to drivers behaviour with women.. Yesterday during my travel in vizag frm my workplace to home, when i was getting down the cab i didnt notice that my office id card had slipped in the cab. Later when i realized it, i with great difficulty tried to contact the cab driver for my id card, the driver asked 300rs to return my card back, when i questioned him about the charges he spoke very rudely and wantingly left the card in the police station in the city outskirts. I had to travel all the way again to collect the card.

I have booked a cab from uber india on 16th jan 2018 at 9.30 pm from kharghar to belapur.
I have forgotten my mobile phone in the cab itself.
The cab driver has confirmed the mobile is with him only on telephone.
Now he is not picking up the call.
Please help me out with the issue.
Driver details
Name - sachin
Mobile no - [protected]
Car hyundai xcent
[protected] please revert me on the said no
Regards siddharth singh