Uber India Complaints & Reviews

Dear All !
though I am a working lady in delhi/Ncr I have no option apart from Uber... Driver cancelled the trip and uber charged fine from me.Very pathetic service they have. we are paying high fares and we don't have customer support but drivers does.. We pay cash, they don't provide receipt of today one driver charged cash from me Rs 255 and it was booked by my friend so this trip already paid by my friends Paytm account.. when...

My trip with Uber on 8th Jan morning vashi to Godrej east . In mid of journey came to know that one co passenger drop was first and that too Godrej west I decided to get down at JVLR as from there my destination was just 5min and if I sat then I would have taken 1hour. Ended the trip but instead of Rs309 deducted RS 499..is it right at peak office hours to seat one more hour in AC cab get involved in pawai LBS and Ghatkopar traffic and again...

I book the uber from Hilton jaipur to beanerys cafe and I set the my location Hilton jaipur. For the location confermation I call to driver but he doesn't know where he was he said I call u later.. After 5-7 min he call me and he was asking about the my location I said I'm sending in My Location inHilton jaipur hotel but he said I'm not there and there is no any hilton Hotel and his voice lavel was very bad and he said u cancel the drive.....

Dear All

Please note that we are not able to add my credit card and we are getting attached error, whereas there is no outstanding .If outstanding is there, please send us the details to clear the outstanding
We are trying to send complains through help and Web browser but all in vain

We have been coordinating on these from last 6months but still the query is not resolved...

I have been using uber ride from kameshwar elegence gota to sal institute of engg and techonology, ahmedabad for past some days and from my home charges are around rs.96. Today driver of vehicle number 1248 charged rs.150 plus stating that there is arrears of yesterday for vehicle cancelled. So far as yesterday was concerned i had requested for a ride and my destination distance is 20/25 minutes. Your co. Connected me a ride coming in 12...

I have purchased a Ride Pass from Uber India. The pass is for "Flat" Rs. 89 for 15 of their Go rides for 28 days. On multiple occasions, I was charged Rs. 200+ even after applying the Ride Pass.
The first time they reverted the additional amount that was charged. But this is happening again and again. Even after complaining, they haven't resolved the issue.
The SMS from Uber clearly states:
"Buy a Ride Package and pay...

My name is madhav koparkari, i booked an uber cab on monday jan 8, 2018 at 20:55 :14 hrs from saraswati nilayam society, chittaranjan road, vile parle east, mumbai to chhatrapati shivaji international terminus, sahar. While booking it directed me to payment page, i paid the amount of rs.149.85 in advance through credit card, which was very well deducted from my account, but the cab never turned up. After waiting for more than half an hour,...

On 8th jan 2018 we travelled from 1, sadhu vaswani rd, agarkar nagar, pune, to patker, plot no.8, old mumbai - pune hwy, baluchi vasti, shivajinagar, pune.
The driver was omkar maryti suzuki ritz, we paid an amount of rs 113 (As mentioned in my earlier complaint). This was inclusive of rs 42.50 cancellation charges levied on us though the driver somnath maruti dzire had cancelled on his own after making us walk 300m and keeping us...

When it's my mistake (Even if it's due to driver's behaviour or activities), i pay the cancellation charges but when it's driver's mistake or your's mistake, do you pay us something for our wasted time and effort? How is this fair.

Today, i booked at cab. Waited for half an hour. Driver is not moving or responding. So, i cancelled it. Booked another cab. Now the driver is picking my calls, but still...

The cancellation charge is always annoying. Why the customer has to pay the cancellation charge, if the driver cancels the trip?

And this is not the first time experience that i and (Many people whom i have discussed the issue with) are having about the same. It is high time for you to look into this, else you are going to miss the uber customers like anything - i know many people in my friends circle who have stopped using...

Dear sir/ma'am,

This is kumardeep kar from kolkata, mobile no - [protected]. I have booked a uber go on 04 november 2017 (Tuesday) from ballygunje phari to sealdah station. At that time we have 2 luggage. But when the driver reached the place he has refused to take the luggage. And he goes away without pick up us. And my apps showed that time the journey is on. But after some time i have received a message through my uber apps...

Complaint against Uber Taxi Driver Asish, Maruti Suzuki NO 9991 < Mobile No.[protected]
Yahoo/Drafts
• ramnarayan tripathi
To:[protected]@uber.com
10 Jan at 10:14 AM
Kind attention Grievance Redressal/Uber Kolkata.
My wife Minu Jio1 Booked Uber on dated 10.01.2018 at about 6.15am to move from Upohar Kolkata to Howrah Railway Stn .
Uber Taxi No.Uber Taxi Driver Asish, Maruti Suzuki...

Yesterday on 9th jan at 7.44 pm i hired uber cab honda amaze, driver rukmuddin from jasola to hauz khas metro station and the charges it was showing was rs 186. I used the cab for the same destination and at 8.15 pm driver dropped me to metro station hauz khas. At 8.54 pm when i was going to book another car for me from mg road metro station to my residence i observed that the vehicle which i left at hauz khas was still running somewhere...

Hello
I am from hyderabad and its emergency to reach home and i book the cab and waiting for cab and driver called after some time saying that i will not come and cancll the ride its from driver end rude behavior on call no manner who to speek with other on call
Driver name :-shamshuddin
Driver from :- hyderabd abids (From profile)
Incident take place :- baba nager hyderabad...

I am traveling through uber pool from kharadi to kothrud. I am traveling with another person whose drop was in dhanori. His drop was in very remote area of dhanori.
Now dhanori and kothrud can’t be clubbed together.
I understand that when it is shared it can’t be as good as your own private taxi.
But the uber software should be powerful enough to put those passengers together who are almost in same path.
For...

Hi i scheduled an uber a day before for a drop to the international airport for my sister. The driver called at the scheduled time to say that he will only accept cash payments. We were left with no choice but to agree. The driver ignored the gps directions and reached the domestic airport instead. Thankfully despite the detour my sister was able to make it in time to the delhi international airport. This was carelessness by the driver leading...

I book uber with car no up32 hn 4817,
He has not picked up. And behaving like villagers. He doesn't have any professional attitude. I have told him that please ask anybody to that place i have connected him always with call but they have take this seriously. After all he has told i cannot come you can book any other. He has told you do any complain i don't care. I had an urgent ride but he has not come and pick up to us.
Kindly...

I istyaque zafar, my contact no is [protected]. Last time i had booked uber cab in kolkata region at shalimar railway station, driver told me i come within 5 min but after 20 min again i call him, he replied me that now i need more and more time so plz you canceled it, after that i also told him plz you canceled, but he told me sir i need 30 min more for reaching your point. Plz cancel me. After that uber company credit 45 rs in my account....

Had booked uber from home to airport on 9.01.18. The driver manohar ka07a2582 was completely rude, refused to roll up the windows during the entire trip to the airport, had to inhale fumes for one hour, my eyes and head hurt. Am feeling sick. Requested him multiple times, could not cancel the booking enroute as i would have missed my flight. Even when i told him i would complain to uber, he was not bothered. Want him fired and my trip refunded.br...

On 08/01/2018 at 12.39pm booked a uber cab from gate no 3 police commisioner office pune to safire park old mumbai pune highway pune. Maruti swift dzire driver somnath accepted the ride. After 10 mins he requested us to come 300m away to gate no 2 which we did. Again waited for 5 mins and then he cancelled the trip. We booked again and omkar accepted the ride and we paid rs 113, but the trip detail shows 0 payment. The estimated amount was...