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Uber India Complaints & Reviews

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Last updated Feb 19, 2024
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Uber India reviews & complaints page 172

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A
Aditya Kumar S
from Jorhat, Assam
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charge by cash. unruly behaviour of driver.

Address:Bangalore, Karnataka, 560036
Website:www.uber.com

I agree i had a terrible experience today. Have been sending emails to uber... But looks like only a system answers. I boarded uber (Uber pool) from my home in anandapura circle (Bangalore) to go to my office in seshadripuram. It is my practice to tell the driver that i pay through a card, which he agreed to. There were other co-passengers as well in the cab. While he dropped the co-passengers, he closed my trip as well and asked me to pay...
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S
Satender Tiwari
from Delhi, Delhi
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driver fault

Address:New Delhi, Delhi, 110023

Hi my name is satender
My num is [protected]
I book a cab from pvr anupam to mohamadpur
There is a driver mobile num is
[protected] he is saying i m coming at 5 minute around 1 40 am at nov 8
And he is not shown by 2 10 then still uber send next cab after 30 min and a bill of 41 rs of cancellation charges

Plz help me i want to sue uber for this...
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L
Lavleen Mangtani
from Jaipur, Rajasthan
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overcharged for a trip

Address:Pune, Maharashtra
Website:www.uber.com/en-IN

It happened on 7th november, 2017. The driver was bappaji riding honda amaze.
The trip was from pentagon p5 magarpatta city to sun sapphire hadapsar (Around 3 km). It started at 22:37 and supposed to end at 22:44, but the driver didn't end the trip despite of me saying that. It finally ended on 23:05 with a ride distance of 7.5 km. I was charged rs.108.01 instead of rs.41.50.
I even called the driver again to confirm this issue...
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S
Suuresh Kumar
from Hyderabad, Telangana
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uber car drive ts07ue4812

Address:Hyderabad, Andhra Pradesh, 500004

Today i have important meeting for that i have booked a ts07ue4812 and he dont know how to come to the location with gprs and i called him and guided him and he came to my location and see me and he said : please cancel sir and i have go to other place and for uber has taken 45/- and even i did not cancelled ; nov 7th time 4.05 the book done from a. C gaurds to road no 45.

The uber people should have costumer care number, so...
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R
Rajib_Basu
from Chandigarh, Chandigarh
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unable to use uber

Address:411060
Website:uber

My son books uber from his number [protected].
For some reason it is blocked. I did not know the reason. There was some due rs 42.50 i paid through my card.
Please reactivate his uber account.
The debit card is now not being deleted from the app either.
I therefore have two problems
1. Cannot use the app.
2. Card is not being deleted.
3. I don't know what the problem is...
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I booked uber from terminal 2 at 23:44 & got the message that car will reach in 17 mins along with car no. I also received a call from the driver.
However when message was showing 11 mins, suddenly the car no was changed, then it started showing 6 mins, then 4 mins & got stuck up there
I called driver 5 times & every time response was that reaching in 2 mins, on the way
However, after 60 mins, i approached help desk &...
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P
prashim masalia
from Chennai, Tamil Nadu
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uber driver did not arrive

Address:400067
Website:uber

I had booked uber on[protected], awaiting as per location, driver called and asked me for destination, upan my reply he immediately cancel the trip, after which 47.25 rs got debited from my pay tm account.

After which i had booked another uber which came within 1 min

Please resolve the issue at earliest and please give credit of 47.25 to my account.

Mobile : [protected]...
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M
maya1948
from Gurgaon, Haryana
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the cab did not turn-up to pick up

Address:New Delhi, Delhi, 110075

Dear sir,
Today on 06.11.2017, i had an appointment at 09:30 a. M. With my doctor (Cardiologist) for check-up of my heart ailment. Accordingly i booked uber cab at 07:56 a. M. The uber allocated a maruti suzuki ritz cab registration no. Hr — 8187. The driver's name was mohan and his mobile no. Was [protected]. The cab was expected to come by 08:14 a. M. And we (Husband and wife age 70 years and 65 years respectively) were standing...
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S
Shailesh Bhaskar
from Delhi, Delhi
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driver's behaviour was very unsafe and unprofessional

Address:Bangalore, Karnataka, 560048

I had faced an issue with uber driver on 4th of november. He misbehaved and did fight physically with me. Got some injuries. I didnt complain because dont want to take unnecessary task in my life which will affect my daily life. Got a call from uber team to clarify the reason for cancellation. I have explain what was happened. But surprisingly uber team has deactivated my account and supported their driver who was made a big issue by involving...
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A
Ankur Gupta5786
from Delhi, Delhi
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driver took cash in non-cash mode

Address:New Delhi, Delhi, 110008

I booked cab for my relatives on 29th oct 2017 from 37/20, krishan lal bhatia marg, block 37, east patel nagar delhi-110008 to madanpur dabas main rd, block d, meet vihar, delhi, 110081" somehow, card payment was got selected by default from app which didn't come under notice of anyone. But the extremely shocking thing was this that the driver asked to my relatives all the amount in cash at departure instead of checking it's receipt and amount...
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R
Rina Joshi Dolwani
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two uber rides that did not come

Address:New Delhi, Delhi, 110017
Website:Uber India

I believe that some of the uber drivers are not professional or are doing some actions to beat their systems.

Today, 5th november, 2017, i came to the malviya nagar metro station, around 6.45 pm and booked a ride to home. I waited patiently for the car to come and since his car's location was showing no change on the map, i called the driver once (At 7.09 to tell him where i was and to understand how long he would take. He...
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O
oishwaria mukherjee
from Kolkata, West Bengal
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unhygienic and not clean (rat found)

Address:700070
Website:www.uber.com/en-IN/cities/kolkata

I had taken an uber pool yesterday from rashbehari more till my place. The driver was good and courtious but at the back of the seat three o[censored]s were seated and all our shopping bags were kept in the dikki.. My mom felt something creeping up her leg. We switched the lights on and found nothing. We brushed it off thinking it was a cockroach. We got dropped and on reaching home one of our packets had something black colour moving. We threw...
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V
Vijeta Bhagwat
from Mumbai, Maharashtra
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about the driver

Address:Mumbai City, Maharashtra
Website:Uber india

I scheduled a cab for 1:20 pm and i was given a window of 15 mins. We were standing on the gate to make sure there is no delay as we had to reach airport at the earliest. The driver was on gorai beach and i could see that he wasn't moving at all for so long. I thought it was probably the network issue but finally after 1: 45 he started to move. He couldn't find my location even after lot of assistance. Finally when it was 2:10 and i could...
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P
praseb
from Kolkata, West Bengal
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driver asked for cash payment on a non-cash trip

Address:Kolkata, West Bengal, 700019
Website:www.uber.com/en-IN/cities/kolkata

My old aunt was travelling alone on 22nd october, 2017 from our house (63 khelat babu lane, kolkata-700037) to howrah station and she knows the ride charge approx rs.170. Payment option was through credit card. But after reaching howrah station driver ask for payment for the same. So she was confused and make payment. So one payment you have received to credit card and another through driver mr. Nepal. You are requested to ask the driver...
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P
pankaj0805
from Delhi, Delhi
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no response to lost item

Hi, i booked uber go cab from sahibabad industrial area to dwarka mode after drop i relaized that i forgot my coat in cab, i tried to contact driver and uber many times however i am not getting any update from their end. Even i asked uber to provide me vehicle number uber is not helping out me in that also.
Uber invoice doen't contains any vehicle no and even by message we don't get cab update etc.

Please look into this....
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G
Gyan Singhvi
from Mumbai, Maharashtra
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non response by driver

I booked uber for dropping to international airport at mumbai today i. E. 5/11/2017. Pick up from dadar east, hotel bawa regency. I called many times to driver but driver was not picking up my phone also taxi was not showing moving. Ultimately i have to cancel and hook old. Uber charged me for cancellation. Which is wrong and cheating for no fault of mine....
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S
Shaikh Ishaq
from Trimbak, Maharashtra
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about to talk on the km system...!

Isme km ka kya system hai aplog ka? Starting me ek km bara ta hai or last me jub device me check karte hai to kuch or km batata hai.. To ye kya golmal karrahe hai aplog km me.. Iske wajah se mere trip ka fare bhi kam aata hai. Aaj subha maine ek trip liya tha andheri west qooper hospital se thane hiranandani tak mujhe 31km show karra tha or maine apni car ke km se bhi check kiya to 31km hi hora tha but jub maine trip end kiya to usme sirf...
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S
sbr
from Hyderabad, Telangana
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not able to book the ride, moreover amount is there with them.

Address:500070

This is mail correspondence with uber:-

You don't no the reason why account was restricted. Still you want to keep my amount with you.

Whether you want to refund the amount or not?

With regards,

Sbr prasad
[protected]

On nov 4, 2017, at 5:36 pm, uber support < [protected]@email-support. Uber.com> wrote:
// please enter...
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A
from Gurgaon, Haryana
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overcharged on trip

Address:122002
Website:www.uber.com/en-IN

I took a ride on 3/11/2017 in the evening. And the amount shown while booking a cab was 144 rupees. I use debit card for payment. I finished my ride after that when i was paying outstanding charge i saw they have charged 221 rupees from my account. And when i complained about that so 1st reply i got was "we have correctly charged as i have changed the destination. I replied i didn't changed my location than they are saying i took different...
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P
Paulomi Das 123
from Delhi, Delhi
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fares

Address:New Delhi, Delhi
Website:Uber

Today i travelled from ito gate no 2 deeen dayal upadyaya marg, near railway station,, tilak bridge, bahadur shah zafar road, railway colony, pragati maidan, mata sundari railway colony, mandi house, new delhi, delhi 110001 to r. K puram sector 6..
The uber pool fare was 99. Then the fare increased from 99 to 164 i did not receive a message of it and even if i receive a message you don't have the right to increase the fares after...
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