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Uber India Complaints & Reviews

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Last updated Feb 19, 2024
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Uber India reviews & complaints page 171

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I
Indrani Borah
from Kolkata, West Bengal
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regarding behaviour of driver

Address:Kamrup Metropolitan, Assam

Today at around 9.11am i have booked the uber but i was shocked with the behaviour of the driver. He has refused to give the service. When i have given the call to him for pick up with the location he has not informed me that he was ride it will take time. Later on has informed me the same. I am totally disappointed with this. Plz improve your services. Other the image o[censored]ber will be down.
Thanks
Indrani borah
[protected]...
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Raj123Raushan
from Mysore, Karnataka
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charging cash on a non cash trip

I had booked a non cash trip for my female friend at night 10:30 pm. When the ride got over the driver forced her to give him cash. The amount also got deducted from paytm account. I have tried contacting the support several times but they are again and again copying and pasting the same standard reply and blaming me for paying cash to the driver. Now they have stopped replying to me on the help section in the app. Please look into this matter....
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V
VivekChowdhury2
from Pune, Maharashtra
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overcharged fare

Address:Pune, Maharashtra, 411033
Website:Uber.com

Uber is doing bluff to customer.
I have took the cab today it's showing amount 238. But at drivers app it's showing 281. When i have contacted to uber customer care they have confirmed the extra amount i have cancelled the ride few months back. That ride was cancelled by uber driver only. If driver cancelled the trip why should i pay the amount.

When i have contacted care they told me it's too old trip so we can not...
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Address:110051
Website:[email protected]

Dear,
This is to inform you that today i have booked your uber cab from krishna nagar east delhi about 1:46 pm to sector 16 faridabad through uber go @ 584.15.
The fair which i was charged is very high although i have booked 584.15.
I already informed that kindly use navigation but he refused to do so. He used neher paar bypass route which is very poor route.
I have already paid 600 for my trip & he demanded 886...
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P
Pratap Chand Khanna
from Noida, Uttar Pradesh
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driver did not come but penalty imposed for cancellation and rebooking

I booked a share uber cab today around 10.03 am for going from block a1, south city 2, gurgaon to arya samaj mandir, cannought place, new delhi
On confirmation of booking i telephoned driver devendra - hr 66a 9665 - [protected] at 10.04 when he asked about destination and there after he told he is coming - no reply at 10.08 - at 10.10 he told that keys are locked in his car and he can not come and that he can not cancel the trip - no...
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Address:380024

I'm complaining about uber driver can't come and cancel it... And my penalty is 36 rs on my pocket to paid it... I'll contact to uber driver but it's can't connected and at its mobile switch off... So plzz i want to request to u plzz take a sovle it and im not paid last payment bcoz there is no my fault... I'm wait at my location but it's can't coming so plzzz solve it... And i'm not cancel it a uber driver cancel it......
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J
jemi jose
from Bengaluru, Karnataka
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cannot log into my account

I haven't been able to log into my account for awhile. This is not the first time i'm registering a complaint. Do take some action on this or delete my account from your registrations as i wouldn't like to receive any mails in association with this constantly when i can't even access my account. Its been more than a month. Looking forward to a reply....
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Address:Chennai, Tamil Nadu, 603103

Driver don’t want to come for online payment. He wanted only cadh. I have canceled the trip infront of driver as he asked to rebook. I didn’t got the same cab afterwards. So cancelled 2 more times. Then paid him cash with fixed price as i need to catch the train. I cannot fight or argue with him at that stage. Its a big trouble to believe on uber services as they don’t train drivers.
Later when i asked for refund 150rs cancellation...
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S
Shyamali Dasgupta
from Kolkata, West Bengal
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rude and uncooperative behaviour

Address:Kolkata, West Bengal, 700075

I booked an uber cab at 1.24 pm today to go to santoshpur in south kolkata from sanskrit college, bankim chatterjee street. The driver called me up at 1.27 pm and told me that he was waiting beside sree leathers shop. I repeatedly asked him if he was near college street market but he kept on saying that he was near sree leathers shop. I then asked him to come to college street and mahatma gandhi road crossing, beside mohini mohan kanjilal...
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K
Kumar Velayutham
from Nattam, Tamil Nadu
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booked taxi was not arrived and canceled without my knowledge

Address:Coimbatore, Tamil Nadu

I booked a taxi now to podhanur junction and driver told me that they are at the spot. I told i will come and searching the car. I can't find any car and when i check the app, it says driver canceled. I totally shocked and how they can cancel without my knowledge. Horrible response and worst customer care. I can't even reach them by phone. Now who will take care of me to catch my train at podhanur. Please don't repeat this next time and to...
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Address:560029

A very rashly driver uber etios gd silver colour car ka 05 ag 4339 hit our brand new suzuki dzire near jyoti niwas college, koramangala, bangalore at 4.45 pm today 9.11.2017. We were on the main road and uber car came from side road. The uber driver wanted our car to be taken and parked on the side of the road and that he will follow us and park. We did that but the uber driver drove away. Now the rear bumper has to be repainted. Can you...
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V
Vineetha Jose
from Ernakulam, Kerala
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inability to access account

Address:Ernakulam, Kerala
Website:Google

I lost my phone. I haven't used uber for some time. When i tried to access my account, i realized that i had forgotten my password. I tried to reset my password. But the app wouldn't reset my password. Instead it keeps asking me for my previous password. When i tried to contact customer care, there is no phone number i can call. Your services are very poor. So now i have deleted my account and i will tell all my friends of the horrible services...
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G
guptajatin
from Gurgaon, Haryana
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enhancement in fair after getting down

Address:110031

Officer concerned

This is with regard to booking made as per details as underneath

The fare showed at the time of booking was rs 520 as is evident in mail. Once journey was completed i paid rs. 600 to driver (520 as amount vice booking and residual towards tip for being serving at odd hour, despite he being duty bound)

To my utter surprise, immediately your portal showed the amount as escalated...
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G
Glo1
from Bengaluru, Karnataka
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experience with a driver from uber and the uber customer support

Extremely delayed and laid back response from uber, not taking ownership of driver's behaviour. I had requested a ride from point a to point b in bangalore. The reached a nearby lane of point a. I noticed that the driver had arrived at a nearby location, so i tried calling him, but since he was not reachable and it was important for me to get to point b with my baby as it was late in the evening and it was raining, i decided to go to the...
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I booked an uber auto from my mobile no[protected] from rajpalace gurgoan to doordarshan society gurgaon at around 3.00 pm the driver did not turn up i waited for 10 minutes and called the driver who did not take my call. Icancelled the booking. I am being asked to pay rs-5/ with out any fault please look into the matter and punish the erring driver

Prem sagar mehta
[protected]
[protected]@gmail.com
9th nov...
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G
Govindarajan Rengarajan
from Mumbai, Maharashtra
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not attending pickup

Address:600126

This has reference to uber taxi and details are given for your ready reference. Driver not interested to pickup and he is telling it is too long. Driver number is [protected] and driver call attended time is 12.08 pm. But i received message for 30 rupees payment which will be added my next trip. Please take action and advice thanks my mobile number is [protected]...
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Address:Ahmedabad, Gujarat, 380058
Website:Uber Cabs

Hi,
I am deepak mathur,
Resident of ahemedabad on 5/11/17 i booked the uber cab from applewoods to matoda in ahmedabad.
When checked the vehicle it was not a cab it was a goods vehicle and when asked him to adjust the seat he said it is fixed and if you want to travel then sit then i declined and very arrogantly he closed the doors and cancelled the request and moved from there.
Later when i checked rs 40 were...
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S
sachinkaps
from Gurgaon, Haryana
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toll tax and parking charge, extra rs 230/-

Mr narender dvr charged parking charges and toll tax on 5 nov from hyd airport to my home hub, madhapur. I paid total 820/- which already included toll tax and parking charges. I paid him rs 230/- extra. Question isnt about money, it is about duping and breach of trust. I was in hurry and could not properly check hence the flap and now the complaint.
Tata indica, time 1900
Dvr narender...
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D
Dudley
from Noida, Uttar Pradesh
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delay in pick up

Address:Gurgaon, Haryana

This is a general complaint. When we order a pickup on the app, the driver who responds is quite far away, and given the traffic conditions, takes very long to arrive, even up to 15 or 20 mins. We are penalised for canceling a ride after 5 mins. But when the driver takes so long to arrive, who is penalised? Uber should monitor the time taken by the driver to reach the pick up point after he accepts the ride. If he is too far away, he should...
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R
Raghavendra Karaba
from Chennai, Tamil Nadu
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worst service and money minting

Address:Bangalore, Karnataka, 560064
Website:www.uber.com/en-IN

1) i have been using uber with mobile number [protected] since may 2016. Recently i have bought a new mobile and installed uber app with same number. But there is no previous trips available now and there was a balance of rs 50 which is not available. I have been trying to get the proper response from uber representative but they simply replied as "sorry for the inconvenience and there is previous trips".
I have asked them call me back...
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