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Uber India Complaints & Reviews

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Last updated Feb 19, 2024
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Uber India reviews & complaints page 174

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K
komal sankhla
from Surat, Gujarat
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driver took my parcel-email id:[email protected]

Address:Ahmedabad, Gujarat, 380060

Sending you all email which i sent but useless response :
First email i sent them:

Hello
I am trying to contact you but not able to reach you now the matter is i have forgotten my parcel in amit patel indigo car on 16th october while riding to chilloda ahmedabad. That day when u called driver then he was saying that i will give it tomorrow but when today i called him. He started abusing me and was misbehaving...
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A
Ankush17
from Mumbai, Maharashtra
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intentional long tour diversion by driver

This is regarding my yesterday's uber driver from wellington estate-2, dlf phase-5, gurgaon to nirmal dham, sector 24, dwarka, chhawla.

The driver name was manoj kumar.
When we started the driver i was shown the expected amount to be 337 approx but i ended up paying rs 532. The reason being the diversionary tactics by the driver.

Firslt he took a long rout eby choosing to go via huda city center metro,...
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G
gajendrabk
from Bengaluru, Karnataka
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wrongly charged cancellation fee by uber

Address:Bangalore, Karnataka, 560061

Hi,

I was wrongly charged cancellation fee of rs 42 by uber, when i booked an uber on 29 oct 2017 (Around 22:08 pm) the app took a wrong location (Parallel road) and since the call to driver didn't get through hence he cancelled, i re-booked and took the same cab after about 10 mins, still i was charged cancellation fee

In spite of repeated follow ups with data provided, uber still has not refunded the wrong...
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H
Harry88
from Sultanpur, Uttar Pradesh
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lost mobile phone

Address:Mumbai City, Maharashtra

Hello we took uber ride from mira road to biradar chawl, tanaji nagar, malad east
Today at 6:21 am to 6:49am

And i left my phone in the car, it was oneplus 3t, black, with a brown cover. The driver's name is mohammad nazir, ibooked the uber using my phone itself, my number is [protected], there is no way of calling uber and they are no help at all. Kindly help, i can be contacted on [protected] for now

Hardeep...
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V
vikramsharma111
from Delhi, Delhi
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driver canceled the trip but amount payable in my a/c

Address:110092

Dear uber, today i booked a uber cab (Wagon r dl1rt 8441) from my home to meena bazar. There driver canceled the booking while the outstanding amt. 42/- showing payable in my uber account. Even i called his no. [protected] but he not picked my phone. Plz take strict action and refund this payable amt. I got a big loss by driver.
Vikram sharma
[protected]
[protected]@gmail.com...
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A
Akshay Kapur
from Delhi, Delhi
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abusive behaviour

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

The uber driver pawan driving vehicle up16dt8603 was highly abusive and was reluctant to take the right route. On requesting him to switch on the car ac, he said that the weather outside was fine and there was no need for switching it on. He was highly rude and asked me to get down. He said no one in the company has the guts to take him on. Do whatever you wish to do...
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R
Roji Varghese
from Amlagora, West Bengal
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unwanted cancellation fee

Address:Bangalore, Karnataka, 560016

I booked a cab through uber app on 29th october 1:08 am. Ride was from arena mall, doddanekundi to a narayanapura, bangalore. I got a call from driver, after asking the drop location, he immediately cut the call n he didn't respond to our calls. All these happened after 5 mintues of booking. So my friend got another cab n we reached home. After reaching home, early morning 4.05 am i got a call from can driver. What was i supposed to do? Should...
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R
Ruma17
from Guwahati, Assam
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behaviour of the driver_guwahati

Address:Kamrup Metropolitan, Assam, 781028

Hi, the ride was booked in guwahati on 29th october and uber assigned a driver named mr. Pranab bora. While i called to explain my location to the driver, he was recluctant to travel the distance and used slangs in return when i asked him to cancel the ride as he was unwilling to accept the ride. As a woman i am very concerned with the behavior of the driver and unable to trust uber to take rides. If this is the way they choose to conduct...
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S
Sagarika Patel
from Gurgaon, Haryana
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had to pay cash for a non cash trip

I took an Uber ride on 24th Oct 17. I was asked a cash payment by the driver as he said he hasn't received any online pay knowing that I have less paytm balance I believed him and paid cash of 300rs. Immediately on my next top up of paytm Uber deducted money for the trip 303.96rs. Upon asking for a refund what I get is just a copy paste reply that it's not Uber transaction so can't refund my money.
How can it not be a UBER transaction...
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N
Ninad Palwankar
from Mumbai, Maharashtra
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ornament (the chain had 3 pendant in, it) wallet car key

Address:Thane, Maharashtra, 400602
Website:Uber

Gold chain with 3 pendent in it...
Car key (Suzuki)
Black colour wallet (Has adhar card, driving license, a debit card)...
The uber we booked was a chervolet beat
The uber was booked at 3:13 am
The name of the driver is ashish
The pick up point was from sakinaka at time square building.
Contact on [protected] for providing info
Ninad palwankar....
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J
joseph navin edward
from Mulki, Karnataka
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charged double toll fee when toll road was not used

Address:Bangalore, Karnataka, 560100
Website:Uber support

Today october 29 2017; i travelled with uber and was charged toll fee which was double the charge and i did not even use the toll road. My drive was fairly away from the toll road plus this route i take multiple times and never charged toll fee. I have written multiple times to uber support who don't seem to care and don't respond. Just the first instance that the cab travelled in the toll area. This is unenthical to pay toll when you were...
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M
MalayNirav
from Lucknow, Uttar Pradesh
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regarding fare for a trip by different routes

I had booked an uber taxi just now on 29 th october 2017.. From ghusval haripurm rd roberts colony lucknow to charbagh railway station lucknow... But the driver of that ubertaxi named ram charged from me rs 172.16 which is the fare for the trip through shaheed path.. But instead he had taken me through cantt lucknow to my destination... My pblm is that does your company charges same fame for a trip when made through different routes???.....
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R
Rakesh Thatipalli
from Hyderabad, Telangana
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uber driver refused duty

Address:Hyderabad, Andhra Pradesh, 500011

I booked a uber for airport on 27th october 2017 night 1130pm i got the cab ts08ua8084. Driver name venkat reddy hyundai xcent i noticed that he was drunk ed and was using bad language stating you booked uber go but you got uberx and all nonsense and he refused to take us to airport lucky i called my friend and went in his car. I want you people to take strict action against this driver. I will also post the same in social media if no action...
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V
Vinush
from Bengaluru, Karnataka
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driver cancels the ride and the customer is charged

Address:Bangalore, Karnataka, 560102

We had booked a uber ride in bangalore on 28 october.
The driver reaches the destination and later cancels the ride.
When we enquirer he speaks rudely. Later uber deducts the amount from my paytm wallet.
Uber drivers purposely cancel the ride and uber enjoys at the expense of customers.
Such a fraud company who cheat customers on regular basis.
I want the refund of my money....
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N
Nimmy Pushpan
from Panaji, Goa
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indecent behaviour

Address:Pune, Maharashtra, 411048

The driver was very rude from the very beginning of the trip from the location i asked him just to take a turn which was not even 500 meters
For which he asked me extra 10 rs, when i refused to do so he used the term people like you should left on the mid way
Is this the way a driver is supposed to speak
I have been a genuine customer o[censored]ber since long and this is my first bad experience
I hope you look into...
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R
romesh 101
from New Delhi, Delhi
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drive abusing

Address:110049
Website:[email protected]

I have booked an uber somehow i have connected with javed his no is [protected] first of all he didn't came on time and when i have called him he said i was trying your no but can't reach, trust me he didn't try my no and then i said come back to location he said okay and then i said you have wait for me at the location and he replied so rudely and why im not gonna wait for you if you didn't come on time, my mind will be...
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R
raunak mehta
from Mumbai, Maharashtra
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unfair waiting charge

Address:Gurgaon, Haryana, 110037
Website:www.uber.com/en-IN

I took an uber ride on 23 september in the morning. I was charged a waiting fee. The driver had not even arrived at my location. Uber has introduced a new policy which says a consumer would be liable to pay more if he makes the driver wait. This particular day the driver was unable to find my location which was my home to which i told the driver to stop at the location he was at that moment in time which was ramphal chowk and i would walk...
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Bappaditya Mishra
from Kolkata, West Bengal
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driver cancelled the ride suddenly and misbehaved

Address:700054
Website:www.uber.com/en-IN

Date of the incident - 27/10/17
Place - orient electric, 6, ghore bibi lane
Vehicle no - 7171 (Last 4 digit i remember)
Driver name - arjun prasad
Driver contact no - [protected]
I booked an uber at 11 am on that day. Driver had to wait slightly more than 5 min as we had to do some arrangement before the trip. But suddenly driver misbehaved and told that he could not wait more than 5 min. I said no worry...
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M
Medha Kul
from New Delhi, Delhi
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driver's rude behaviour

Address:122017

I want to complaint about a driver's behaviour, named dinesh who works for uber. I booked a ride for someone else on thursday i. E., 26th october, 2017 at 9 am from madanpuri, gurgaon. The driver was not able to come to the pickup location due to his poor navigation. Instead of asking help from a local person, he said to my friend "arre oo, ehsaan kisi aur ko jataiyo, samjha?"
My friend replied that you are the one who is doing the...
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P
Priyanka Gill
from Tumkur, Karnataka
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driver took us to wrong destination

We were to go to raintree galary, but we don't know from where he put up some wrong destination in his gps and then was not willing to take us tou our destination and even desired to get double payment for extra distance... For no mistake of ours we drove 1 additional hour... After talking to customer care so we paid the amount for our destination only.. The driver's name was tabraiz...
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