Uber India Complaints & Reviews

I booked uber pool from rajouri to rohini. I got off at the location i had battery low issues so didn't turn on internet. He didn't complete the trip right away instead he keeps driving after 1.5 hr he marked trip complete which resulted in overcharge rs. 394 which they suppose to deduct 149rs. Only.

I have also filed complaint in uber app but there is no response.

Thanks,
Navneet
[protected]...

Hi team,

For a week now, i am unable to book cabs. It always says, no service available in your location. My friends are able to book. Please help me.

I have been using uber for over a year or so and this has never happened. I am unable to figure out the reason and i need help fast to fix the issue.

It always says cab services unavailable in your area.

Regards
Spoorthybr...

Hello team,

I am writing to you with regards to one of my rides that i had taken on 29th oct 2017 with the payment method as cash and i paid the driver the amount that was reflected after the trip was done. The next day i had to take another ride and when i tried to book the cab it said i have a pending due of 480 rupees. I never took this ride and i dont know why am i charged for this. It was an emergency and i had to get...

I asked u guys a question and u are purposely avoiding to answer that.

The riders are expected to pay the trip by the choosen payment method but why did the driver didn't say this to the passenger who was on the ride?

Y the hell he got the money for the trip when it showed no amount to pay in the app? And when the amount has already been collected by the trip by the mode of cash u want a customer to complete...

On 02 nov 17 me and my wife arrived lucknow airport arrival terminal at about 2040 h. At about 2100h while collecting our baggage i contacted driver junaid at mob no [protected] and asked him where we should come or if he can collect us outside the terminal. He said he is waiting in parking area and we should come soon or request would get cancelled after 5 mins delay. We soon collected our baggage and reached the parking area but there was...

Whoever it may concern.
I'm a doctor resident of Mangalore, India. Had visited Chennai for an exam on 1st Nov.
Despite searching the app at night innumerable times and getting stranded in the rain, none of your driver's were willing to service us..
Furthermore I had booked a taxi to the airport 1day prior for today (03/11/2017) and you'll still failed to provide a taxi for me.
In addition to this you'll failed...

Why does the app shows like in 2 mins and 3 mins away when the driver really comes after 20-25 minutes. This is completely #.
If anyone has a emergency and someone booked uber because it is 2-3 mins away but the driver comes in 20-25 mins then what is the use of immediate service.
Either the app should show real timings or the driver should really really improves at their acceptance....

Date of incident - 25.10.2017
I booked a cab from ghaziabad (Vijaynagar) railway station to my home and the cab driver took a route longer than necessary. On complaining about the same on the trip itself, he didn't followed the map instructions resulting in higher fare.
I've been on the same trip quiet often but never faced such issue. You may also compare the distance & charges from the attached screenshot of the same trip...

, this morning 12.54 pm, while booking uber at trustpuram, kodmabakkam.
Chennai-24, my mobile shows rs.126.152 for the trip from kodambakkam to hotel savera, on radhakrishnan salai, mylapore, and while reaching the destination the driver selvamaria, maruti swift tn-12k-3471, he demanded rs.394/- and there was a big argument before the hotel crowd and the driver shouted in high voice. Finally to purchase peace i paid rs.300/- instead...

Hi,
I attached my car with uber bangalore. I hired a driver ([protected]@gmail.com, [protected]) to the drive the same. For the period aug 29 to sept 11, a total of rs. 11, 807 deducted from my earnings. When a reached out to the customer support, i got to know that the driver has a debt on him and the same is deducted from my account, but i was not informed for same at the time of driver enrollment. I do not have any kind of prior...

Hi

I booked the cab in morning for single 59 and double 65 but after the trip end i checked as it was card payment it showed 95 this is cheating.
This always happens m very annoyed with your services.

My uber account mobile number - [protected]

Sneha vohra
Please sort out the issue pathetic service.

Please call on [protected]

Sneha vohra...

I have traveled in uber on 30 october 2017, on middle on my trip cab driver asked for 150 fill fuel, since he don't have cash, i am forced to pay since i am on way to catch train, end on my trip, amount was debited from my bank account, which was selected by mistake. Cab driver said he doesn't have cash to give, i doesn't have much time to argue with him, since i was in hurry to catch train. I contacted uber customer care for refund, but...

I booked a ride from thane to Goregaon which showed 6 mins.
Once I booked the cab it displayed 11 mins and the time went on increasing. After 25 mins the cab got allocated to another driver who reached another 10 minutes later and said he doesn’t have to go to Goregaon and was alloted the ride by uber by mistake and denied to take the ride. To add on to this, I was charged cancellation fee and couldn’t even book another ride!!...

Dear Uber, I have reached Babughat & opted for a Uber drive & picked a trip phoned the driver and called him to pick up. Instead of reaching there he kept me awaited around 20 mins & Uber haven't shown any movement in gps. Getting tired of that he compelled me to cancel the trip as well as harresed me and embarrassed me along with my family.
But in spite of scold him U cut my money of cancellation of the trip.
How reliable...

My experience with uber for booking a cab for someone besides me has been downright horrible. Everytime i try and book a cab for somebody else the drivers get snappy, rude and are suddenly unable to find the location and manners. The most recent experience was with paresh who owns a swift dzire mh49f1512.
The most infuriating thing being that i am being charged money for the drivers' incompentence. I hope this issue is looked into....

I am really surprised that Uber does not have a proper support system. I have been dropping lots of messages but the response I am getting is not clear.
1. My first complaint is about cancellation charges. I caught a train to Delhi and the expected time to reach there was around 4:10 AM. So I scheduled for a cab to be arrived on 4:15AM. However the cab driver reached at 3:45 and after 5 minutes he left the place for which I was charged...

This morning i booked a cab, at 8:10 am.
The driver's name is nagarajan. He drives a tata indica. The pick up points was, sa kalyana mandapam, naidu street ramapuram, chennai. He said he was coming to the pick up location, and then he started the trip, without picking mr up and then he canceled the trip. And i was charged for not even taking the ride. And he registered a complaint for not paying the cash for the ride to uber. And now,...

Hi,
I am standing and waiting at Chhatrapati Shivaji Airport P 7. It's been 45 min already that I'm waiting for him. I also have the option to check the driver's running status from here. I can see that the driver isn't even coming close to the Airport, instead he is roaming around somewhere else only. Please help me out in this situation because by the time he'll get to know the way of Airport, I'll be 2 hours. Please help me out.uUn...

Dear Uber, I had booked a uber Cab (Maruti Suzuki Swift Dzire MH02EH2024 Driver name Jitu Kishore) from my home to Uttan Bhayander . Please teach your driver's basic telephone manners. He just cut the phone during conversation. He was on wrong road and I was trying to explain him my address. The Driver cancelled the booking without informing me. And now my ac is sowing payable balance Rs. 47.25.Refund this payable amt. Becouse of his rude...

I left my iphone in uber car when i was travelling from my place to a restaurant. After an hour i realized that i left my phone in uber cab, i called the driver through uber app and he said that he had 3 trips after that. We asked him for the numbers of the riders but he could not provide the info. We also tried to check if there's any call center o[censored]ber who can help us but uber doesn't have any call centers which can help their clients...