Uber India Complaints & Reviews

After confirmation of a ride today at 2pm it was cancelled as it wud be a 11min wait instead of 1 min as informed. Followg the futile wait i was issued cancellation charges & was suddenly bombarded withmsgs by unasked drivers confirming and cancelling rides each stating dat there was a mix-up
Vijaykumark699ui
18/10/17
2-2:30pm
Kindly waive charges
Cleanup your system...

I have booked cab from gandhi nagar, alwarthirunagar to cpwd quarters, anna nagar, chennai around 8.30 p. M to-day.
I got a call that the driver informing that he is waiting at prasad nagar
And it could be the gps problem. Since i did not get the cab as requested,, i had to cancel. When i called up 3318 5292, it was not allowing. I was speaking from my registered mobile number[protected]. To my crude surprise you have charged...

Disgusting service uber. The driver did not even arrive. And u guys dont look after customer but driver preference is first. Wow.. Really? Customer is lying. Waited for so long he did not turn up and cancelled the ride then it showed paymnt pndng i cudnt book a cab nd faced so much difficulty. Drivers time is everythng and my time is nothing. What a hyprocrite peoples. Hate this service now. Why should i pay unnecessarily. From now on i will...

Hi i was booked the cab for one of my friend and the mode of payment is non cash like used my debit card details but my friend not aware that i was booked on non cash mode it is fully raining and the small distance also they charged huge amount so after finish the trip the amount needs to pay as 0 displayed but the driver asked my friend to pay cash why he need to pay money i was selected the mode of payment non cash so it should deduct from...

We had booked a car from nexa showroom, park street, kolkata. The fare was showing 3times of normal fare, since i had old parents with me, i booked it. The driver arrived almost 15 mins later.in spite of mentioning exact location, he left the location and went almost 500 m ahead to leave the previous passenger. We had to walk on the extremely busy road to catch up with him. After asking him, he said we are helpless and uber will do whatever...

Uber has very poor services. I chosen payment method as paytm, but after completion of trip, driver has taken cash of Rs.333 from me. N also amount has deducted from paytm account . PFA the paytm receipt. After the issue, driver has not pick for long time and later he says he is not driver(cab-indica, TS08UA4946, phone number: [protected], Shekar)...

I had booked a uber on 27 - sept -2017 and i was charged surcharge of 6 times of the original charge as the driver noticed us that we were running late to catch a flight and we were not concentrating on the ride and the amount. The bill had come to 2200 rs as a surprise since we couldnot fight more. We had to pay the bill and come to catch the flight. Later i got this issue rectified with uber support and got 1300 rs credited. And to my surprise...

I was keep on getting sms from dz-mkuber saying to bring documents for partership with uber. But i am not interested in that. I tried many ways to contact uber to stop sending such sms not relating to me. Finally i got one number that is [protected] but when i try to reach number, it has got only options to additions of partenrs/profit motive only. But no option for any others customet queries. I feel uber is there to make profit only selling...

On 16th october 2017 i booked a uber cab for my destination after showing a waiting time of 15 minutes. After confirmation, the driver enquired about my destination. He told me that he will reach in 15 minutes. After waiting for 10 minutes, i called the driver who told me that he will drop someone and will take 1hour to reach. When i asked him why did he not inform us in the first call. He said he will not be able to come. He also said the...

I was charged with incorrect cancellation fee for the trip which i never had. Driver cancelled the trip by himself after 5 minutes. When i booked another ride i was charged rs 42, for the trip i have not taken. From now onwards i would never prefer it or suggest it to anyone else because this is not the first issue i have with uber. I just want my refund....

To day at 10.55 a. M i booked uber for my journey from nbcc vibgyor tower, new town to batista 30 bus stand when the fare showed rs.172 but at the end of journey the fare showed a huge amount as rs.749. This is quite wrong and baseless. I have paid the fare rs.172 to the driver mr. Asghar as shown at the time of booking. Please let me know why this harrassment happened to me.
Regards.
Debashis roy....

I am surprised that when i booked cab it wa showing fare of rs. 122.93 wheras at the end of journey you deducted rs. 160.53. Now a days it is general complaint even in the morning trip also same problem happend.

Can you please inform me the reason as there was neither any waiting nor any diversion of route, then why there are difference in charges being debited and charges being shown at the time of booking.

Hoping...

Hi,

The driver did not come to pick me up on the selected pick up location i. E. “khalilullah masjid”. I asked him to come to that location but he was constantly denying and was saying that you will have to come on the cab’s location i. E. “aggarwal sweets”. Upon denying this, the driver moved the cab and i got a note which said that i was charged some money. This was a very unprofessional behaviour of this driver...

I have cancelled my booking one day so for that uber had fined rs.43 for my next trip. So according to their rules and policy i had already paid that rs.43 before booking new cab but after thay also the app was showing that it's not paid. They are behaving so fraudly. I am having the screenshot of that payment but it's not attaching here. So what is this?...

Your driver named rahul
Car name hyundai xcent
I had my class at 5 and i booked a cab at between 4:30 to 4:40 pm and he came downstairs and did not call me that i have arrived and cancelled the trip and now i am bieng charged cancellation amount
Why is that so
I would like you to take certain step regarding this problem
Mohnish batra
Phone no [protected]...

Estimated fare was 415 and i travel on that route almost daily with uber. I was charged rs 729 for this trip, when checked with uber, they said gps error and will refund money. Today its more than 17 day but no refund yet. After 5th oct they stopped responding to app messages. I paid almost 315 rs extra which is not aa small amount. I want my refund.
I want o talk to customer care but there is no call back facility and no customer...

Date 14.10.2017
Time 6.15 to 6.52 pm
Driver umesh chandra
Car wagon r. No. Hr55y 3018
From noida sector 63 to kaushambi
Initial booking charges shown on my screen rs. 142/-
Can driver charged 364/- as per his screen. Kindly arrange to refund balance and explain as to why this mistake has taken place in such a highly accurate system of a company like uber....

I had ordered an uber india cab on 24/09/2017 to go to the railway station at lucknow. Now usually, the distance from my house to the railway station is not more than 6 kms for which on an average the cabs charge rs95 to 100. On this particular day, the driver who first turned up in his nightwear, a little tipsy and singing songs refused to show my the distance of the trip of that the car had covered while in our use and demanded rs 170 claiming...

On 12th october i had to travel for sap india, bangalore to airport. I booked the cab and drive came for pick up, on the way the driver said there is no diesel in the cab and demanded rs 500 cash and said will transfer the money by paytm. Had trust and faith in him and i was getting late for my plane, i had no option to cancel the cab and again rebook other one to go. He took my contact no, but i havent took his contact no. I complaint to...

I was hospital i had called the driver beforehand and within 2-3 minutes as i reached the main gate this guy devendra with wb04g9382 cab number had cancelled my trip and charged ₹ 47.25 which totally pissed me off as i need to go to blood bank... I want my money refunded as well as strict action to be taken against this guy who has no professionalism.. Refund it asap or i am going to take further steps......