Uber India Complaints & Reviews

Today at 12.54 am i booked uber taxi at sahar airport mumbai. Cost indicated was rs 242.24 for juhu destination. Since we were at p7 uber taxi stand, we called driver where he was. He directed us to come to his parking slot. We went there. We reached at destination point without waiting, within any red signal na or traffic jam on the way.
Still, i got inflated bill of rs. 295.,
Was there any hidden cost. At least the same was...

Date 09/30/17
Driver name - sanjeev
Cancellation charge - ₹52.50
Ride in - go lucknow

I had a worst experience
Driver came late and asking me to cancel the trip as i said i have booked another cab which is ola, i was in a hurry.
So i refused to cancel the cab from my end,
He started using abusive language, i have the voice recording as well.
And now uber has charged me...

The name of a driver is shyam having maruti suzuki wagon r and i booked a cab for my father as want him to take to the hospital and driver was not picking the call for about 20 minutes and after 20 minutes when he answer the call he was at. Opposite location and when i teach him how to come at my place he started abusing and rudley talking and he said mareez ko bhaar nahi laa skte kiya m nauker thodi hu jo gher k bhar aunga and when we sit...

I had booked a uber cab on 23rd september 2017 to go to bangalore airport from my home at sarjapur road. Generally the fare amounts to not mora than rs 1000 including all factors (Surcharge, taxes, tolls, traffic and weather conditions), and that day also the fare estimate was shown as between 800-1200 at the time of booking the cab. But when i reached airport i was surprised to find that i was charged 1662 for the trip. On raising an issue,...

I haven't used the toll road at electronic city but still i have been charged for a toll fee of 45. This is always the case with uber, whenever my route was near the toll gate, it is automatically adding the toll fee even though it is clearly identifiable from my trip route map that i haven't used the toll. Also the toll road is from electronic city to bommanahalli which i have never used as per the route map in attachment....

Dear sir,

I was extremely surprised to see that a sum of rs. 47.25 is to be added to my next trip because of my non presence at the meeting point this evening. Let me tell you, i was standing on the road at the location and was in constant touch with the driver guiding him to my location. To my surprise, he made me stand on the road for over 10 minutes and there was no sign of the car. He even made me cross the road as he...

I booked uber on 19/09/17 at 3:41pm from salt lake to bansdroni from my reg mob [protected]. As per estimate it was rs.139/- but when we reached destination driver was unable to show me the trip amount and asked me to pay as per estimate. So i pad rs.139/-. Later it was found that fare was rs.31.50. I asked uber to send me actual invoice for my personal use. They admit that they got rs.131/ but due to technical issue they unable to give me...

When i booked the ride it showed rs 109 and i used a 50%discount promo on top of that. Also i had a credit of around rs 27 which i got as a refund. But in spite of that i had to pay rs 114 after applying 50%discount. Over this i was being charged waiting time where i had to wait for the cab for about 5 minutes. This is not the first time earlier also i was being extra charged by this service provider...

Dear sir/mam,

This is to inform you that i travelled with mr. Sharif by uber on[protected] at 10.53 pm from “n-2/9, n-2, dlf phase-2, sector-25, gurugram-122022” to “tigri road, devli extension, deoli gaon nai basti, sangam vihar, new delhi 110044.”

This is further inform you that i paid him of inr 409/- on same after complete my ride but unfortunately i received wrong invoice/receipt which is attached...

Today i hv booked a ride to pragati maidan by uber... On 11 oct 2017 at 10:43 am
I called the driver he asked me "maidam aapko khn jaana h"
I told him "ki itpo pragati maidan jaana h"
N he said i m reaching ur location
So i waiting for him at my location n cab has arrived... Then i checked my phone it was showing driver cancelled d ride... N u hv to pay outstanding fee of 42 ruppees in the next trip..
Then...

On 29/09/17 uber was called for taxi to pick up from vivekanand hospital at 4.30pm for going to 3/461vivek khand gomti nagar. No raxi came the driver was called to know his location, he replied would not pick up, i should manage some other mode. Thereafter uber sent massege to pay rs 52.50 balance to the next ride. This is absurd without sending the taxi what for balance bill. Delay in complaint due to not providibg proper procedure by your...

I have received 125 rs uber credit more than 2 months back after uber wrongly charged for toll (Bangalore airport drop) when i did not pass the toll. However, this credit still exists and is not getting auto adjusted against many trips i made. Request uber to honour the credit and stop cheating.

I have sent many emails to uber buy there is no response. Kindly honour your word.

Screenshot and email received photo...

Team, this is very disappointing especially when someone is looking to use a coupon sent by uber itself (Octuber) and after applying it, eta shows 23 mins, 15 mins and 18 mins respectively. Before booking one could easily see nearby cabs with eta less than 5 mins. The same thing happened today with me as i was trying to book a cab at around 6:30 pm in evening, fort location and was trying since 30 mins but couldn't do so as the driver had...

I traveled by uber (Hyundai xcent) yesterday evening at 18.30 hrs from gandhinagar - ahmedabad rd. To sector -2 gandhinagar and driver name is mr. Pragnesh.

I forget to pick up my spectacles (Lenses) which i left in the rear seat. I raised this issue in the uber app but till now there is no response. Driver details are not available in the app under trip details. I also fail to understand why uber is not responding to my complaints...

I had the worst experience with #uber. Took a ride on 6th of october 2017 from green park. My estimated ride cost prior to the ride was rs *2/- (Have a screen shot). After the ride the driver mr bhagirath ([protected]) even before ending the trip fooled me saying he had already taken another trip and asked me to pay the amount shown before the commencement of the trip. I had paid him rs *2/- by cash.
Later on uber app is showing...

Hello

This inform you that i booked a uber cab on 9th oct and i got confirmation by uber driver "shivakumar" in bangalore but suddenly i got a cancellation mail from uber.in my uber app it is clearly updated that driver cancelled the trip but i was wrongly charged rs 42 from uber. This is not first time happen with me. Uber and driver both are fraud company and even they don't have any control on driver. They are simply making...

Dear uber,

Please note one day i booked a cab for dwarka & i called the driver 3 times but he didn't come but you charged 42 rs why, please advise what is my mistake & why you charged 42rs, for detials please check your cab details of 9 september, booked by kanchan, please check & confirm me, why you charged 42 rs, this not the way, if i want again to book a cab than you will charged this 42 rs why, mistakes your & i m a suffered...

I had taken an uber pool ride last week and was charged rs 199.51 for the same. I paid for the same vide my credit card for the same and it has been authorised by the bank as well.

However, it continues to reflect as an outstanding payment due inspite of the payment made, receipt received from uber and confirmation from the bank that the payment is authorised.

I have written innumerable messages to uber through...

Today 10th october 2017, i booked a car at uberpool from guwahati, assam, india. Even after half an hour when the driver, bipul with an alto car, did not turned up, i called him. He refused to come and even refused to cancel the trip. He misbehaved with me and forced me to cancel the trip.
Please look into the matter as such drivers bring disrepute to ur services...
Thanking you... Dr himangshu...

Hi,

This is to inform you that i booked a cab today for a female friend. When i was i asking the driver to come to place i entered he denied and canceled.

Uber not only wasted the time but also charged me for canecelation. Worst thing there is no way of reaching the customer service to complain and ask the question related to the trip, beacause there is no number given in app and the numbers taken from other...