Uber India Complaints & Reviews

Reached kolkata airport at 12 mid night. Booked uber taxi from airport uber assistance booth. Got confirmation. After waiting 15 min. Called taxi driver. He refused to confirm that i have booked it from airport location and instead insisted i booked from another location 10 kms away from airport. He kept on playing with me when i told him that i would lodge a protest complaint with uber and police station. That's when the uber driver got...

Uber india is functioning in the most unethical way and it is very unsafe for anyone traveling and do not comply with what the uber driver dictates. There is no way you can call uber customer care or a direct email address to uber. Knowing this the uber drivers are rude, take wrong routes, abuse if questioned and cancel the ride halfway through the journey and force the customer to get out. Uber should not be allowed to function in this irresponsible...

My account account is blocked and uber says it won't be re activated. I don't know why my account is blocked and what terms and conditions i have violated. I am just a ordinary user.
I tried to re activate my account earlier also but your representative asked for my personal id documents.
Why should i share my personal documents with you people?

If you don't want to activate my account thats your loss.
I...

There was a cancellation fee of 60rs charge in oct 2016.. Now even after paying amount of 60rs it's not allowing booking their help options are also so framed with common reply it does even understand what customer is trying to say.. Absolutely rubbish help support and no number to call.. How can someone escalate.. There is no helpline number to speak to.. How does the problem get resolved.. Is there no regulation for such a big organisation...

One i booked uber taxi to go to ahmedabad airport from sac guest house
I have waited nealy 15 minutes
The driver has not responded for calls.
Due to this i cancelled the uber trip and gone through auto to airport to catch the flight.
Now i am trying to book uber,
After completion of total process for taxi booking
Every time i am getting message that i haven't paid the cancellation charges on that...

I took a uber ride from rgi airport to my house on 4th oct at 23.37. The payment method i selected was paytm. On the way we stopped at 2 tool booths and drive asked me to pay for parking and orr tool. He said the policy has changed and now the parking and toll needs to be paid by the customer and it's not included in the total payment in paytm. At 23:37 i had no way to check the policy standing at the toll booth. As per uber, it was my mistake...

At khurram nagar, near mahanagar to khurram nagar ring road your uber taxi no up 32 gn 5409 hit my car up32ec8779 and dameged the front. I was stand in thr traffic and your uber car came from front opposite side and hit my standing car and after that your cab driver was called to stop the uber taxi but he ran away. I noted the car no and informed the near chowki. Now i want my repair damage. Else i will file the case in appropriate court.br...

I had booked today through the uber counter in kolkatta at 4.26 pm for 3 hours.in fact if it is point to point it was showing rs 345. For 3 hours hiring it was rs 785. Mr amir with phone number [protected] was the driver. I had to pay rs 800 for the travel only point to pint as the driver app was not showing 3 hours. I incurred additional expenses of rs 440....

Date : 28th september, 2017
Requested time : 12 noon
Surge: x1.3
The driver was not arrived & didn't call me. The ride was automatically cancelled & on 29th september, 2017 the cancellation charge of rs.47.25 was added with my ride & i had paid rs. 165.00.

Please arrange to reverse the unintentionally reversal amount of rs.47.25.

Regards,

Susim deb
Email: [protected]@gmail.com...

I live in nagarjuna apartments, plot a1 chilla, mayu kunj, new delhi, 110096. Unfortunately we are on the border of noida between the mcd toll booth and the noida entrance. There is always confusion regarding the toll payment. But nagarjuna has an arrangement with mcd that our guards give stamped chits so that the rs 100 does not get charged. Nevertheless uber charges me rs 100 for the mcd toll even though neither me nor the driver is charged...

Dear sir, my account is [protected]@hotmail.com i trip sms hospital jaipur to sikar road, jaipur aprox 9-10 kms.
Sir, my trip is non-cash trip and payment paid automatically deduct paytm portal. And after driver received cash also. A contact uber but is not satisfactory answer, as a taxi international company. It is not the question of money, this shows the integrity of your employee. At least make proper investigation, do not...

I regret taking trip in uber because im fighting it out with their so called "customer care" to get the refund for my not-taken trip. I was charged the amount from pay tm. And the customer care personal responds that they wont refund since the route in that trip is like the regular route i usually take. Seriously??? Do they not understand? Its better to use ola as they have an verification code system that ensures that the customer takes...

On 7th oct i toom uber cab from bangalore airport to paurva panorama kalena agrahara. The mode of payment selected was card. Upon reaching destination the driver started asking cash which was almost 1070 inr. When i told him that payment is to be done by card he started shiiting in his native language as he didnt understand english or hindi and since i dont know kannad his native language the only solution i had was to pay him in cash. Next...

On sep 4 around five in evening i got a uber booked from your counter on pune arrival counter (Uber counter). I have my own uber account of [protected]@gmail.com, phone no [protected]. I have not received the receipt of travel
Trip pune airport to waked, pune, hotel ambience
Trip fare was 385 odd rupees
Can you send me the trip receipt
Thank you.

Manik agnihotri
[protected]...

Yesterday i booked a cab for the destination of dum dum cantonment railway stattion with a fare of rs. 129/-, but during the journey we both (Me and cab driver) found the gps navigation in driver's mobile was wrong and he noticed me accordingly. I told him that my journey destination is dum dum cantonment railway station, where he dropped me with a fare of rs. 171.70/-. Now tell me the reason behind this. As a customer i faced this kind of...

Respected sir
I am a frequent uber user but from sometime the promo codes that are texted to me are not working. So i am unable to make my rides. So please can you just make my promo codes work.
I shall be thankful to you. Sir please make sure that my complaint gets solvedshall be very thankful to you. I am your regular customer and i deserved that my problem to be solved...

It's a bright saturday afternoon. I have a half day off work and i decide to head home. I book an uber cab and the driver arrives within 5 mins. Which was surprisingly fast. He didn't even call to ask for directions and made use of the technology at his disposal. Which was good, for a change.

I board the cab and the driver has hardly driven for 500metres and the driver stops mid way, to the left and starts chatting with 2...

Today i took a ride at kolkata. My registered mobile no [protected]. My payment method was from paytm. Myself & my father was going. Due to some work i had to get down on the way. But at the end of the trip the driver asked for the cash payment from my father, though he informed that it is supposed to paid from paytm. But driver threatened my father to make the cash payment, so as a aged person he was made the payment. Now i made the complaint...

I have booked uber pool from jntu hyderabad to icici bank, raheja it park, mindspace, madhapur.
Due to some gps issue it showed the destination location to icici bank mindspace, kavuri hills, madhapur. Driver dropped me at kavuri hills and said this is your destination location. I shocked and showed the destination location in my mobile to driver. Driver cofirmed it's gps problem then he called to customer care executive. The customer...

Your gps systems seem to be rigged as the route that the drivers follow are longer and absolutely ridiculous. This is especially the case when i'm travelling out of my residence on wodehouse road towards marine drive. Uber gps guides the drivers via colaba causeway which is not only longer but much more congested. I have tested doing this route from google maps and it never directs me via the causeway! Moreover most of your drivers are clearly...