Uber India Complaints & Reviews

This has reference to my earlier complaint lodged on 01.10.2017 through your site against uber india driver (Shahid ashraf), detailing the fact and figures of the incident but the uber administration did ignore my complaint and indulged the unethical dishonest driver go unpunished and as such i think this type of attitude of the cab operator will be their prerogative as they know that no step will be taken on whatever misbehaviour or language...

I have already shared details with uber support through email twice earlier. Yet no action has been taken.

I was waiting for the uber as booked at the t3 airport arrivals, delhi at 1 am. The driver took someone else and went away. His cellphone was not reachable before, during or after the trip, and despite reporting this fraudulent behavior twice, uber has not even responded.

After waiting for 20 minutes,...

Invoice number: omwjylle[protected]
Invoice date: 6 october 2017
Place of supply (Name of state): gujarat
Hsn code: 9964
Following is my complain
Sir, without giving any consideration to my presentation the one and same negative reply is being sent by you. This is unfair and cannot be permissible in fare practice of business. If any language problem is there, feel free to talk with me in hindi or gujarati...

Whenever i take a trip from chromepet to kandanchavadi, toll is levied twice. But as per toll rules only one toll is applicable as thy are entry and exit points for same route. Even customer care is not understanding this and providing same reply irrespective o[censored]nderstanding the issue. Such poor customer care service which always provides irrelevant reply annoying the customer....

For my yesterday's trip with uber i paid twice to the driver by cash as well as it was cut from my credit. Fare was shown on driver's screen 0.00 rs. But he didn't get why it showing 0 rs. So he simply asked me to pay by cash 277 rs. Where it was already cut from my credit but due to network issue i didn't get notifications of payment cut. Later when i realised it was also cut from my credit i asked driver to return my cash but he simply...

Hi,

Driver was very much unprofessional and didn't picked up us at pick up location. He has called me 4 to 5 places for pick up and me and my kids were goes there with my heavy luggage in too much sun stroke. But cab was not there. Finally after approx 1 hr, i have got my cab. Drive has also use abuse language with me.

And for this you have charged waiting time also.in this case, you have to give penalty for...

The driver named sonu ali, was very rude and refused to take us as we had four bags. He said uber can take only 2bags. We have travelled in uber earlier also with luggage but no driver told us about this.. When we requested him to adjust as we were 4 members including 2 sick n aged parents, he started threatening us by saying he could do anything as he is connected to some powerful person. He even threatened an old porter who had carried...

Yesterday i booked a uber taxi. It showed a amount of 83 rupees. We were here for the first time. Taxi arrived and we were on our way. At the end of trip he wants me to pay 823 rupees. I showed him that amount uber showed. But he wasn't accepting what i was saying. I am attaching the screenshot i am having. Today also i checked it was showing 44 rupees. How we will trust this online taxi's. This was my first ever experience with uber....

For my relative i have booked uber (07 october 2017, 4:00 pm). Driver (Shank ar - [protected]), collected payment by hand (180 rs) when i opted paytm payment. Also i received message 129 rs received by paytm. But this driver collected 180 rs.

I really not happy with this kind of cheating.

I want my money to be returned to me and also i need assurance that such issue wont occur in future and its action plan....

I had checked my uber trip on 02nd october 2017, between my residence to netaji subhash international airport kolkata and had scheduled the trip on 03rd october 2017 between 10;30 am and 10:45 am. No message or confirmation was received to me instead at around 10:35 am, a person called from number[protected] and told that he is the driver designate, i told that i am in a hurry so please come about 1 km ahead near kavi subhash metro station...

Want to put in a strong complain against uber for ignoring my repeated complaints since 5th october, 2017. I have been charged rs. 1682 instead of rs. 300-400 for a 10-12km ride. The driver did not stop the trip at the drop off location and time when he dropped me off hence the high charge. This is not the first time such an incident has occurred. Repeatedly i am charged with rs. 50 every now and then if the driver
Cancels the trip...

Sir, my daughter who she is studying in final year medicine, had booked uber cab on 04.10.2017 at 12:28 with driver mr sunil bhosale, from dhondu mama sathe medical college kothrud pune to manas hotel bavdhan, pune, she left her brand new handset (Mi max-2 of rs 18, 000/-) at cab around 1 p. M, later we tried to catch driver through your koregaon park office, but your office people are not co-operating, hence fir had been lodged on 5th-10-2017...

I am uber ride customer. I purchased 2 coupons 1 worthing 30 and other worthing 130 from magicpin app. And applied it in my account. It applied and got displayed in account. Now i was having two coupons worth 25 and 100 in my uber account. While booking ride i was not able to use them. And suddenly those coupon got undisplayed from my uber promotions. So please help me out asap....

Dear team,
Today we have receive below sms from your side but you charges me extra amount so i am not happy your this service. Refund me my extra amount without i will action
Hey naresh, kickstart your weekend with uber flat fares! Pay flat rs.40 on all ubergo rides in chd tricity upto 7km. Offer only for you. No promo needed.

Regds
Naresh kumar
[protected]...

Request for car rent was made on 7th october 2017 at about 11.45 a. M on phone 91-[protected] for journey from 2103 sector 69 s. A. S. Nagar [near chandigarh] to airport chandigarh.
The driver started from his location for picking up the passenger also immediately but possibly lost his way. He was again given clear directions which he confirmed and said that he will reach soon but never turned up. He also switched off his phone and...

I am regular user o[censored]ber. It was the worst experience so far with me getting charged for wait time of 15 minutes whereas i was the one waiting outside and the driver name - lakhvir, car - maruti dzire 8802 he said i am not coming. That's really ridiculous. I called him 5 times. He was just ignoring it and after waiting 15 minutes he said i am not coming, book another ride cancel it! I was shocked. There is no way in the app to raise a proper...

Hi,
We were two mins away from the locations. So we called the driver and asked him to to be at the location he instead told us that he would come to the location where we are. We kept waiting for the driver called him too but wer treated with cancellation fees without being informed and slapped with 43 rupees cancellation charges.
I have been cheated by the driver. Look into this matter and reimburse the amount debited. Kindly...

My mom and i waited for the cab and when he finally reached the location. We sat in the cab for 2 seconds and the driver asked us out destination. When we told him the destination, he shouted at us to get out of the car saying that's not the location. Confused, we checked again and it was correct. He did not even pick up our calls. My mom is anyways not well. We had a very long day. We waited for the bad for 12 minutes and he sped off. This...

While travelling from banglore airport to the city i wanted to get a cab from the airport so i downloaded uber app but there was a guy wearing uber shirt he said if you dont want to download the app you can go to our uber offline stop and take a cab from there its fare would also be same around 700-800 not more than that, so i took the cab after coming out of the airport he also asked me to pay the toll tax 200rs which i think is already...

I am a regular user of your services in mumbai, on the 4th of october 2017 i booked a cab when the cab was 3 minutes away from my pick up point the driver cancelled the pick up, as i was wondering why i saw the cab driving in my direction, i waved out to the driver and he stopped the cab in front of on checking with him as to why he cancelled the pick he said something has turned up so the cancellation.

When i tried to book...