Uber India Complaints & Reviews

Today (03.10.17) i had booked a cab to tambaram railway station from sholingnallur. There was a delay of 30minutes in picking me up. The driver also did not pick up his calls. Because of that we had to miss our train to madurai. Since he did not turn up on time i had to book ola which was cancelled by me because the driver (Annadurai:tata indica) came by that time. All together i had a loss of rs.395.35/- all together. Even in earlier instances,...

Dear uber,

I booked a cab on[protected]From gurgaon to ghitorni). The first driver refused to go to my destination and forwarded the request to second one which again forwarded the request to third one without informing me and finally the fourth driver took me to my destination. All this request forwarding process wasted my 40 minutes.

And on 01-10-17 also... It happened the same from ghitorni to sarojini nagar...

I had pre-booked my uber for the hyderabad airport from miyapur. The cab came in almost 30 mins late inspite of pre-booking. It was raining that day do i'm gonna let this go.

But my real complaint is this. Uber showed that the surge price is applicable for my trip and the fare may be slightly higher because of the same. I take it that 'slightly higher' should not mean almost double. I wasn't able to see the actual fare. The...

From last month my driver is is block by uber office and when iam reach uber office to know why my i'd is blocked the nobody is know why the i'd is block. And last moment they ask u didn't take training. So without training how i drive the car 4-5 days. Iam also try to reach uber customer care so they ask me different story about this problem.

Pls take any suggestions....

0n 2nd oct i booked an uber... It was showing 11 min waiting for the cab to be arrived... I called the driver to let him know the exact location... But instead of coming to my address... He didnt come and the waiting time exceeded to 35 min... I called him again and again but he didnt pick the call.. I was getting already late and i cancled it... And booked another from another phn...
Do make aware your drivers for next time... I work...

Hi,
I am getting good uber promo codes through sms on my mobile. But whenever i try to use them out shows invalid code. When i contacted uber customer care they said my account was flagged due to some issue and i will never be able to use any promotional codes ever. I am pretty sure i haven't done anything that could have led to this. I have been a loyal customer o[censored]ber and have been using their services for last 2-3 years regularly....

On 1st oct i have booked a cab paid through debitcard but ride not booked but amt debited from my ac den i tried through cash ride booked i paid cash to driver but till now i didn't get the refund. Kindly let me know the status and when am i going to get the refund. Pls warn uber team about this issue not only me there are many people suffering like me

Regards,
Vasanthi iyengar....

The uber app is asking me to pay for the ride which i do not recieved. The driver did not reach to me and i cancled it. And i did not get that ride. Then also it is saying to pay last ride bill. The app is showing to pay the last bill first then it will provide me next ride, but for what should i pay the ride which i did not get? Please resolve this problem of mine on time so that i can take my next ride...

I have taken a trip on 1st october, from airport to home. When i got dropped off the driver demanded that it is not a non cash trip and i need to make payment.
When i i did the payment and came back to home, the uber app still says that i need to make the payment.
I kept telling them that i made the payment already but uber said it is not responsible. I gave them the name and number of the driver. But still uber is not willing...

On 22sep. At night uber driver stolen my phone. My phone battery died and i wants to pay by paytm for my ride so i tald driver to take my phone in charge he said he put in charge but he forced me to go atm and said that go atm try to get cash if its not possible than came back and pay him by paytm. So i go to the atm and ru. Out with my phone and go away with car. However i found the atm cctv cam footage and than next day i call him and he...

We booked cab in hyderabad and asked him tp open dikki to put luggage. He didn't even assist us in opening or putting luggage. We ourselves did and closed the dikki. Then that back window glass has collapsed and even hurted my hand. The driver started putting blame on saying because of heavy luggage it happened. But opened there was not much luggage. Then again he said because of closing improperly it happened. Since that happened in heavy...

On 30 sep 2017 booked a cab for about 1145h to ecil x roads bus station. But the cab not only did not turn up but cancelled themselves and caused very embarrassment to my family. Now you r showing an amount of rupees 46 as outstanding. We did not cancel the cab. Please check your details n cancel outstanding due so as to avail subsequent rides in future. Resolve issue on priority....

This is to bring to your urgent notice that your services are the worst and this won't allow you gain customers' trust.
Today i had booked an uber ride (Driver's name - dinesh hyundai xcent car no. 4948) at 4:00 pm from mulund west vardhaman nagar, which showed this car 5 mins away from arrival since the driver was already completing his previous ride. But even after 5 mins the driver did not arrive and upon calling he said that he...

I have booked a trip from pannaselayout nagpur to gandhibaug nagpur. It has shown 307 rs as the approximately fare for trip. I could see the 320 rs in his screen but i could not see the fare in my app. At the end of the trip driver demanded 426 rs. He explains this is because of surge. But at the time of returning the same trip is charged as 147 rs only. Even though if surge is there it is very very high charges demanded by driver. Also at...

In aug 17 month end when i travel thru uber it was one payment outstanding when i asked the company he told me that one payment of feb 17 was not paid and you can book the cab after paying the same. When i checked for the feb 17 outstanding payment it was paid thru payatm. I wrote the mail to payatm and he confirmed that he has made the payment to uber and for refund you need to follow the uber. For daily travelling i have paid the same and...

I've got a new phone and there is no way i can transfer my uber account from my old phone to the new one. I've mailed uber support and they don't even address my problem. They just keep sending their scripted replies which is of no use. I've logged out and uninstalled uber app from my old phone. However, when i try to login on the new phone, it shows an error that this number is already in use. Well, the number is the same as i've transferred...

Sub: your indent for payment of rs. 42/-
Ref: my uber booking on[protected] at visakhapatham railway station
Dear sir,
I returned from tatanagar on[protected] by 12743 tata-vksp express and booked ubergo
At 8.12am. A vehicle bearing reg. No. (Probably) 31 at 7304 was allotted and he made me to wait till 8.40am and after several calls the driver told me that the vehicle has developed a technical problem and he...

My name is avijatri datta and my number is [protected]. I am a frequent user o[censored]ber and had a good experience. Yesterday i had a bad taste with a driver named babulal (Phone number [protected], car number i don't remember). I booked a cab around 9:45pm and made a call to him to give navigation to reach the place. He not only cancelled the trip but used very offensive language which is disrespectful. Please kindly see the safety of the passengers...

Uber,
I want to make a complaint against your one o[censored]ber car. The car number is hr55aa3176. The driver is using the mobile while driving and he is not concentrating on road. I was riding my two wheeler at speed of 50-60 per km. I am back of his car and the driver take sudden left turn and it could have changed in an accident. This incident happened at ito near yamuna flyover. I request you to take action against this driver....

Please be informed that yesterday, 30/09/2017, at around 22 hrs. I booked a cab no. Wb04 — 9573 through uber apps from hatibagan kfc., opposite to hatibagan market at shyambazar areas for a ride to uttarpara, hooghly but surprisingly the cab driver named ashraf, while contacting, told me bluntly in hindi language "mai abhi barrackpore me hun, isi liye hatibagan jana mere liye namoomkin hai" (Quoted). This was a complete lie on the driver's...