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Uber India Complaints & Reviews

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Last updated Feb 19, 2024
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Uber India reviews & complaints page 183

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S
Sheilashok
from Pune, Maharashtra
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uber service

Address:Pune, Maharashtra, 411045

This morning i booked an. Uber. The fare came up. As80 rupees the driver took.20 mins to. Arive at the pick. Uo location as he was not able to locate the address. When he finally called i. Have him. Directions. Once he got to the pick. Up address said the directions given were poor. On arrival he was handed a 100 rupee note. He said he had no change so for the extra 20 rupees. I was fine with this however i was surprised to. Find i now owe...
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Sindhu Krothapalli
from Delhi, Delhi
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loot my money. not responding when I raised complaint

Address:Hyderabad, Andhra Pradesh, 500089
Website:www.uber.com/en-IN

I had taken ride on friday around 5:26 pm it showed me fare 279 via paytm mode transaction. After completing ride driver got around 4, 698 rupees to be paid via cash n i got around 1115 rupees to be paid via cash, driver stopped me until i pay 1115 rupees via cash, so i paid n raised complaint in uber n they told sorry there was miscalculation made bu uber server so we will refund 836 rupees to paytm in 1-3 working days and also without my...
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Sudhindra N. Das
from Bhubaneshwar, Odisha
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poor service and wrong charge

Address:Khordha, Odisha, 751012

On 27.09.17 my trip was from naturals to hotel swosti premium and i was charged rs. 90/- which is much in excess of rs. 65?- i am charged by other car service.
On the return trip, i waited for over 20 minute after booking from from same pick up point of hotel swosti premium but the car reduced fro 5 minutes or so to 1 minute and remained so and the vehicle did not show up at the pick up point. Having waited too long i cancelled the...
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PratyushaBvs
from Gurgaon, Haryana
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somebody took my trip and amount is deducted

Address:Bangalore, Karnataka, 560004
Website:Über

Yesterday somebody took my trip and 512 rupees is deducted in Bangalore Karnataka my mobile number is [protected] Pratyusha is my name kindly look into it and help me

The trip took place at 12:28 at Bengaluru from place 119 Goshala Road Garudachar Road at Mahavdevpura to
Daffodils Dr Konappanna. agrahara in Electronic City
Banglore amount to be paid is 515.12
It is Maruthi Suzuki swift desire and driver...
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B
Banti Ghosh
from Mumbai, Maharashtra
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not getting the receipt of uber trip

Address:Mumbai City, Maharashtra, 40099

On 2nd, 2017 i had booked a uber cab from chatrapati shivaji international airport to mint domestic airport suites. The driver refused to go to the destination & i had to cancel the trip.in the mean time i met a uber representative at uber pick up point (P7, pillar no-10) of the airport. As my internet was not working & i was not being able to book another cab, so he booked a cab & he said the trip would be updated in my account. Now i had...
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R
Rashmi Priyadarshni
from Bengaluru, Karnataka
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molestation

Address:Bangalore, Karnataka, 560076

Cab no: tata etios 0101
Drive no:[protected]
Date: 05/10/2017

I have booked my cab from gbbi magestic to btm layout at 11:58. Drive name is "raju". The totai fare was 419.58/-. I had 10 rupess less money so i told him to stop near atm that is near by in my drop location. He was not ready and started shouting at me and used vulgar languages.in last he thrown all money on my face.

As i was travelling...
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A
Anaya2014
from Lucknow, Uttar Pradesh
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installing uber app

Address:226021

I am an old rider o[censored]ber and had uber app on my old samsung phone which broken up and can't use it any how. I have changed my sim on another phone and tried to install the uber app. I have tried several times but uber app installation is not yet done as app is asking my no and after putting it, it shows that no is already in use. I am unable to use the app.
Kindly solve my problem....
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Rishil Jhaveri
from Mumbai, Maharashtra
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horrible customer service

Address:Mumbai City, Maharashtra, 400007

I had booked uber pool and was wrongly charged for uber go. Inspite of several complains on the app they have not replied even once. Kindly refund me back the extra amount which i was charged and stop fleecing customers like this. Other taxi aggregators like ola have great customer service and also have a call center so that our issue gets resolved as soon as possible. Uber has to understand that if it has to work in india it needs to understand...
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R
Ruprai
from Ludhiana, Punjab
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my telephone number wrongly added as uber driver

Address:141002

I am getting frequent calls from uber customers for a ride.
Please note that my telephone number [protected] is wrongly entered as driver o[censored]ber. I am a senior citizen aged 74 years and i am not a driver by profession. Please delete my telephone from your driver list of ludhiana (Punjab) with immediate effect and confirm back to me by return email that this has been done.
Regards
Amarjeet singh ruprai...
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ChanDan SeTiya
from Faridkot, Punjab
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illogical cancellation charges

Address:Chandigarh, Punjab
Website:Uber.in

I booked a ride at chandigarh for pgimer. Driver called me and confirmed my location. Eta was 4 minutes. After 7 minutes i called the driver but you see his no. Was switched off. What could i do after 15 minutes i hv to cancel that ride and paid rs.42 extra on next ride. Damn! How can he switch off his mobile. I got late for my appointment with doctor....
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T
taratala
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driver's behaviour

Address:Kolkata, West Bengal, 700007

I booked an uber on 4th oct 2017 from satyanarayan ac market.. And the name of the driver was kailash kr. He said at first he will not come and asked me to cancel the trip... But since with me my mother and my aunt were there i refused to cancel and asked him to come he said ok wait for 15 min.. I said ok... Then later on after 10 min i called him he said he is coming although on gps i could see he didn't even moved a bit... Then again after...
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K
Kausik84
from Kolkata, West Bengal
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false charge

Address:New Delhi, Delhi, 100101

I booked an uber as on 03 oct from new delhi railway station to army hospital, dhaulakuan. I was carrying a luggage with me which driver refuse to take as he was not having any space in car. Later he cancelled the trip. Now uber is showing rs 42 i have to pay. Now my question is how uber has such car which don't have space for a luggage? And how uber can charge me when i didn't cancelled the trip?...
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D
debasmitachoudhury
from Kolkata, West Bengal
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need refund of the extra amount taken by driver knowingly

Address:Kolkata, West Bengal, 700078

Hi,
I am a frequent customer o[censored]ber. I am greatful that uber had resolved my previous issue efficiently. However, again i have faced an issue and thats the reason am here.
On 25/09/2017 i had booked uber go to travel from my home to sealdah station. The amount was rs. 325.99. I had given the driver rs 500. However, he returned rs 150. Upon confronting he disagreed and didnt return back rs 25.
I would request team...
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Pradeep Cheethirala
from Delhi, Delhi
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problem with cancellation fee

Address:Hyderabad, Andhra Pradesh, 500038

I have book a ride with uber in hyderabad and called the driver about the arrival time near to me, he said 15 min but after 10 the driver has cancelled the ride and it is also showing in the app that driver has cancelled the ride. But some amount money is deducted from my account in next ride as cancellation fee. With this issue i talked with the customer care, they said that driver came near to your location and not accepted the ridebut...
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C
Christinev
from Hyderabad, Telangana
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driver very rude and cribbing about rides

Address:Hyderabad, Andhra Pradesh

The driver was too rude, didn't follow the directions we asked him to go in n argued about paying less and took more money than what was the actual fare amount, cab number : 0020, he was cribbing about the company and expecting us not to b upset about the fare even if it is high, we paid more the fare was coz he said he would not drop as at the desired location though it was an uber go and not a shared cab, i felt humiliated by his behaviour...
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H
from Noida, Uttar Pradesh
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unjustified penalty of rs 42

Address:New Delhi, Delhi

I sujit ghosh r/o fg-i/ 27c vikas puri intentend to book uber taxi at the ramakrishna mission new delhi gate dated 27/9/17 10:30 am. However, your driver not at all reached the spot. Instead he is asking me to come at his location. I request him by several calls to come at my location. He turned down my request. I waited for 10 mineuits and i am forced to cancelled the trip. This rs 42 charg should not imposed to me instead to the driver....
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Somasundaram Govindarajan
from Mumbai, Maharashtra
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double charging

Address:Pune, Maharashtra

On 28-18-17 i travelled from sus road to station on a pooling. I was the first person to be dropped. Though i selected credit card payment by mistake i paid cash. Before the driver leave from the drop point i realised it and ask for the refund to the driver. He said generally for the pool drops cash is paid. Even otherwise i will get the refund. Saying so he left the site. Though immediately had reported this to uber i was charged through...
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[A]rindam Guha
from Hyderabad, Telangana
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unscrupulous charges in hyderabad by uber

Address:East Godavari, Andhra Pradesh, 502032

Please be informed that uber has been charging rs 300+ for a distance of just 2-4 kms. During peak hours, a ride to railway station would cost more that the actual fare for the train.

I would urge authority to look into this and cancel their license in hyderabad for good 6+ months. Hopefully they would improve the quality of their service to consumers. Same was done with ola once and now their quality of service has drastically...
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G
gurcharan singh Sikka
from Gurgaon, Haryana
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mis matching of passengers and charging criteria

Address:New Delhi, Delhi, 110018

Today i booked a cab uber pool) from tilak nagar to upsc lane new delhi (Around 8.27 a. M.). I was matched with a rider visited bharat nagar. Means i had cover the almost double distance. Further yesterday i rode the uber-pool. From upsc lane to tilak nagar (Ar 06.38 p. M.) my co-passenger traveled more distance than me (From nizammudin to sagar pur) was charged rs 99/- whereas i was charged rs276.58 almost triple. I could not understand...
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K
Kothapalli Kameswararao
from Bhimunipatnam, Andhra Pradesh
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charged rs 525/- for 3 km at 5.48 am, request for refund

Address:530013

I kothapalli latha bearing mobile number [protected] from visakhapatnam of andhra pradesh submit that on 21.09.2017 at 05.48 am i booked a uber go ride from my home that is 50-42-24, tpt colony seetammadhara visakhapatnam to waltair station approach road visakhaptnam which is visakhapatnam railway station. Which is a distrance of 3 km. And charged with rs.525/- (Five hundered and twenty five only). Due to dussarah i am unable to send you a...
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