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Uber India Complaints & Reviews

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Updated: Nov 27, 2025

Complaints 5921

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Bad 😕 It seems that Uber India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Uber India reviews & complaints page 186

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Address: New Delhi, Delhi, 110037

Website: Uber

Pickup location: b219, ho minh meg, block b, cr park new delhi
Destination: l block no-2, janki devi complex, rangpuri, mahipalpur, new delhi

When booking the cab the fare was calculated as 99 and not 222. I would like a refund of 123 rs. The pick-up and drop-off locations seen in the trip details is wrong. This is very unprofessional behaviour. I need a resolution to this asap. I have also confirmed from the driver rujdar, about this, he remembers me and stands by my side. The drivers no. Is [protected]. You can contact him for more details...

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Address: 410210

Website: [email protected]

Sir,
I kishori paswan booking the cab from chembur highway to kharghar, during payment option i have paid to amount 472.63 to uber india pvt system ltd on 01/10/2017 at about 04:05.
But uber have not shown any booked cab. And i could not travel for paid amount the cab.
So, i want to refund my paid amount which has paid to uber 61701.

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Address: 751001

New office staffs in uber bhubaneswar are not upto the mark, they are creating lots of problem. Acctually the main thing is that they are misleading every one over there, and by the way my problem is that i went to the company to add a new driver and to drive the vechile instead they told me that ur car can't run in the company as it is not running for few months, so i felt harrased and came out from the office, but when i started to be apartner o[censored]r company they gave me an agreement of 4years to drive the car, as i was having some problems that's why i was not driving the car, every common man might have some problems in life, is it mandatory to drive the car every day and what ever may be ur condition u will have to drive it car other wise ur car will be terminated, by the shame on uber for giving false vanities to the people

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Address: Pune, Maharashtra, 411058

Website: Uber India

Pickup location: nal stop
Destination: aditya garden city warje

When booking the cab the fare was calculated as 131 and not 287. I would like a refund of 156 rs. The pick-up and drop-off locations seen in the trip details is wrong. This is very unprofessional behaviour. I need a resolution to this asap. I have also confirmed from the driver dhanraj, about this, he remembers me and stands by my side. The drivers no. Is [protected]. You can contact him for more details.

+1 photos

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Address: New Delhi, Delhi, 110091

I find to my astonishment, that my email account [protected]@gmail.com is being used by one mr vivek bajaj from culcutta. When i type my phone number it says it is already registered. If i reset my password through my email address it shows the ride done by mr vivek at culcutta. How can i get my account back so that i can use your services.
My profile:
Name: subba rao y v
Phone no: [protected]
Address: 177-c, pocket-1, phase-1, mayur vihar, delhi-110091
My alternate email: [protected]@yahoo.com.

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Address: Ghaziabad, Uttar Pradesh, 201009

Website: [email protected]

Dear team,

This is to inform you to that yerterday evening an uber driver has done accident in ka block (Colony) in pratapvihar ghaziabad.

Actually the incident had happened at 10:30 pm in ka block in pratapvihar gahziabad. Driver (Devpal) was drunk and doing rash driving due to which accident had happened. He had hit my swift desire which was in parking.

This caused major physical harm in car and damaged the side mirror, and driver door. One other family was there on road at that time and narroelly escaped to get injured.

Attached below are the details of that driver.

Would request you to take strict action againt him.

Warm regards
Pawan sharma
#[protected]

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Address: 110034

Website: Uber taxi service

Today on 30th sept,, i was interested to book a uber taxi from bk1/197 shalimar baugh to my home at jd block, pitam pura.
I noticed that i have to payrs 100/= for my trip on 21st sept 2017 from sector 135 noida to delhi. I may mention that i was not in delhi on the said date and so the question of booking the taxi does not arise.
I, therefore request you to investigate the same and clear my account at the earliest possible convenience.
The incident has happened at about 2.30 pm and so i have to request my friend for the trip and paid rs 129.0
Requesting for an early action
Dr n c jain
Jd-25b, main road pitampura delhi 110034. Phone no is [protected] and email is [protected]@gmail.com

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Address: East Godavari, Andhra Pradesh, 502032

Just now i booked cab from my home in venkata ramana colony ashok nagar to rcpuram dmart. Paid amount was rs. 141 but the driver demanding me extra rs. 50. Actually we have 4 members and one child for that purpose he is demanding and collected extra money from me. And his behaviour is rude he is telling that cancel the ride get down here itself like this type of behaviour we are afraid we are traveling with family so child is eligible for travel. So please concentrate on this type of drives so that we can travel safely and we can have trust on uber.

+1 photos

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Sep 30, 2017

Updated by galebsa shakir Uber India — payment problem

1 Review
Ga galebsa shakir on Sep 30, 2017
Mark as Resolved

Just now I booked cab from my home in Venkata Ramana colony Ashok Nagar to rcpuram Dmart. Paid amount was Rs. 141 but the driver demanding me extra Rs. 50. Actually we have 4 members and one child for that purpose he is demanding and collected extra money from me. And his behaviour is rude he is telling that cancel the ride get down here itself like this type of behaviour we are afraid we are traveling with family so child is eligible for travel. So please concentrate on this type of drives so that we can travel safely and we can have trust on uber.

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Address: Ahmedabad, Gujarat, 480058

Dear team,
My rating have been downgraded after my last trip.
Why my rating went down post my last trip...

Earlier it was 4.88 and now showing 4.84...

The same thing happened with me around 1 month back... My rating went down from 4.93 to 4.87.

So need a proper solution from uber.

Can you share me the reason for that.

Regards,
Pranab mazumdar
+91 [protected]

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Address: Kolkata, West Bengal, 700039

Website: Uber.in

I had booked uber xl around 11pm. Or so, and my paytm balance was ₹351.61 then, but before my trip got confirmed i had cancelled it since it was taking more than expecting time and then saw my paytm balance came down to ₹1.61.
Will you please tell me what sort of fraud uber is doing these days?
I want that difference amount refunded in a convenient way to use asap else i'm gonna take strict action regarding this.

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Address: Chandigarh, Punjab

Website: help.uber.com

I had booked uber at 3.46 p. M. On 26.09.2017. I had got a message that driver had to cancel the trip, unfortunately, and i should book a new ride. Then after so many problems and wasting 1 hour i was successful to book a new ride. When i paid the charges a penalty of 42 rs/- was added to the charges. Kindly resolve this issue and pay my money back.

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Address: 600089

Hi, yesterday (Ie) 28th sep i made a trip from express avenue to my home. I don't remember the payment mode i had selected. At the end of the trip the driver told me that the trip amount appeared to him as rs356/- and i paid him the amount by cash itself to him. Today when i was trying to make a fresh booking i was shocked to see my outstanding payment for yesterday's as rs423/-. I tried get the matter resolved by contacting your customer service division but they don't understand the issue and repeat that i have the outstanding. I contacted the driver and checked with him. He confirmed the amount collected from me and says that the amount would appear on his screen only if it is a cash payment. I request you to resolve this issue. I am happy to provide more details if required in this regard. Please solve my this issue. Regards.

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Address: Mumbai City, Maharashtra, 400053

I am a regular user o[censored]ber services as rider.
I have received following message on 25.9.2017 offering 50% off on 10 rides till 2.10.2017. Reproduce as it is:
Uber: you have got 50% off your next 10 rides in mumbai on ubergo and uberx until[protected]. Apply promo code ridee1wagr to redeem.
From 25th september i have taken following rides on ubergo:
1. 29th sept, 2.54 pm, paid inr 198.69
2. 27th sept, 7.44pm, paid inr 227.55
3. 27th sept, 6.23pm, paid inr 279.35
4. 27th sept, 11.54 am, paid inr 233.65
5. 26th sept, 11am paid inr 269.28
6. 26th sept, 7.22pm paid inr 291.38
Total of inr1499.9 and i should have received 50% off= inr749.95
Please arrange to pay.
Further when you make such offers, please advice where to apply promo code as there is no such provision while booking uber go taxi

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Address: Ahmedabad, Gujarat

Before a month when i was travelling with uber cab at my drop point my journey pay was 140 around but driver asked me to pay 250 around as according to him server was asking for my cancellation charge dat also of before 2months, which actually i hadn't even booked because on checking for my trip around 10pm app showed that there was no cab near by & then around 12am a driver called me that i have bookings which was false. On mentioning in app also did not got any response from uber. Once before an year also when my phone was not working i could not check my bill the driver asked me for more money than the amount expected. Then after checking he charged 50rs. More. & once driver didn't returned me change too. Very poor service by uber.

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I

Ikuu

from Jalandhar, Punjab

Sep 29, 2017

Today 23 September 2017 I booked a ride with uber . When it arrived there was such a horrible cigarette smell coming from the car . I couldn't even tolerate that.i would suggest people not to book uber. I guess the uber should look after this matter ..

M

[email protected]

from Bengaluru, Karnataka

Sep 29, 2017

You people are [censored]
Delete my account from [protected] and [protected]. Both are my number.
I want to reset it.
Do it as soon as possible

S

Sanjit Bindra

from Delhi, Delhi

Sep 29, 2017

Wrongly charged cancellation fees when he cancelled after 15 min waiting at night on9/6/17

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Address: Jodhpur, Rajasthan, 342001

Website: uber.com

My name is rizwan khan my home town is jodhpur. My uber register number i s [protected] i am frequent user o[censored]ber on date 29/09/2017 i booked a uber and when i contacted the driver the driver refuses to pick me and starts using abusive language his name is uga ram and vehicle number is rj 19 ta 7831 and uber charges me cancellation charges that is more surprising me and when i want to register a complain about my incident there is no facility provided by uber website to lodge a complain. I was with my family standing around 20 mins on road to find a way a transport to go to my destination. As uber is a very big brand and known for the quality service. I want that the following company take strict action on it i am attaching a pic of that receipt which i charged of it.

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Address: Kolkata, West Bengal, 700024

Website: Uber

I am complaining you regards your hi charges uber services. I traveled from bandhbartala to howarh by route from vidya sagar setu as of your instruction given for charge of one km is 12rs max. It was charged me 759 for just 13 km how ever as per your instruction it should be maximum 200- 250rs but i don't know how they people are doing such a redicolous activities who are sitting inyourbackend team i ask you kindly clarify the things and reverse the rest amount otherwise we will take a action against your company

Uber facility no-wb04g6797 suzuki swift desire
Driver name-chandan
Traveling from bhandevertala to howarh (Kolkata)

Regards

Susant kr dakua
Cont. No-[protected]

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Sep 29, 2017

Updated by Pradeep Dakua Kindly reverse back the rest amount

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Address: Gurgaon, Haryana

Today at around 11.56 am i booked a cab through my mobile no [protected] the no of the cab goes like dl... Maruti car wagon r. The driver's phone no is [protected] his name is nishan. When he reached my location he didn't contact me and moved away. Then i contacted him and he was at a distance of few steps he refused to come at my location. My mother - in-law had to go to hospital as the condition was critical. But your driver behaved very rudely. My uber a/c now shows cancellation charges but it was not my fault i am not able to book next trip because of this problem.in this way these types of drivers are destroying goodwill of the company. Please take necessary action against these type of driver.

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Pbs Aditya Kumar

from Bhimunipatnam, Andhra Pradesh

Sep 29, 2017

My uber is not working . I have entered username and password but it is shoeing your account is disabled. I think some one has blocked my account . As a uber customer Iam feeling very bad . My name is Aditya Kumar. Call to me immediately : [protected].

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Address: Kamrup Metropolitan, Assam, 781005

Today at around 8 pm i booked a cab through my mobile no [protected] the no of the cab goes like as25... The driver phone no is [protected]. The driver asked me to cancel the trip telling that he was 2 km away from the pick up location. I instead asked him to cancel it if he could not make the trip happened. Getting this reply from me he started using all kinds of filthy language in our local dialect.
Maa behen ko leke bhi gali diya hein.
I was astonished to get this kind of treatment from a uber driver for no apparent reason. I request u to take punitive action against the driver.
Regards
Kausik chakravarty, union bank of india, guwahati

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Yasukk

from Mumbai, Maharashtra

Sep 29, 2017

On 23 sept.i had resquested fo uber.the driver could nt relate to my destination n on call he was not talking properly.i have travel through uber many times from the same address never this thing has happen.please cancel the cancellation fees.

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Website: www.uber.com/en-IN

I had booked a ride and did contact the driver as of when he will be arriving, but he refused to to come to my location and declined to cancel the ride for which i was forced to cancel the trip. I was charged for the same as a fine which i got a refund as credits. As i booked the next ride i was charged for cancelling the last ride and the credits were also used. The amount i had to pay was ₹185 including the cancellation charge but i got the receipt of ₹127.

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Address: 302039

On 31.8.17, i took uber taxi from my residence to jaipur railway station and they charged me rs. 85/-. This never happened in the past. You do not provide details of how you arrived at this amount. While booking, the approximate amount was indicated at rs. 62.00 only. We have been paying around rs. 55 to rs. 60 only.
The same day i took ola cab from railway station to my residence. And their charges were only rs. 46.00.
Seems you are fleecing the customers and do not provide transparent account of charges.

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