Uber India Complaints & Reviews

Today at around 8 pm i booked a cab through my mobile no [protected] the no of the cab goes like as25... The driver phone no is [protected]. The driver asked me to cancel the trip telling that he was 2 km away from the pick up location. I instead asked him to cancel it if he could not make the trip happened. Getting this reply from me he started using all kinds of filthy language in our local dialect.
Maa behen ko leke bhi gali diya...

I had booked a ride and did contact the driver as of when he will be arriving, but he refused to to come to my location and declined to cancel the ride for which i was forced to cancel the trip. I was charged for the same as a fine which i got a refund as credits. As i booked the next ride i was charged for cancelling the last ride and the credits were also used. The amount i had to pay was ₹185 including the cancellation charge but i got...

On 31.8.17, i took uber taxi from my residence to jaipur railway station and they charged me rs. 85/-. This never happened in the past. You do not provide details of how you arrived at this amount. While booking, the approximate amount was indicated at rs. 62.00 only. We have been paying around rs. 55 to rs. 60 only.
The same day i took ola cab from railway station to my residence. And their charges were only rs. 46.00.
Seems...

I am not able to contact thru any other customer suport email id o[censored]ber
(We're sorry. You’ve contacted an address that does not accept incoming email.) (Your message wasn't delivered to [protected]@uber.com because the address couldn't be found.)

My concern is
Dear sir/mam

I have booked uber on 26th sep 2017, from jaipur junction railway station post arrival of my train to jaipur.br...

Respected sir / madam, thursday around afternoon i open ur side & booked my jurny will be started 4.05 - 4.15 pm. From sukpally haltu kol 78 to hotar. And that time ur car be ready for pickup. He started his car around 4.09 pm. & he said where r u go. I told that hotar. He found gprs his mobile. Ok. But after 20 min. He another said hotar is before baruipu or after - i said after. Driver quickly contact to office - our range... And he said...

Hello,
Today i.e. 28/Sep/2017, I tried a book a cab for my parents who are senior citizen's via mobile number [protected](Ramanujam S). Details as follows:

Driver Name : Manjunath
Time Of Cancellation : 9.51
Amount deducted : Rs 43.
Vehicle : Tata Indica
Driver Contact NUmber : [protected]
Location : Bangalore

Problems with Driver.
. No response in spite of repeated calling....

I booked for the Uber on the morning of[protected] at 4:52 am. I was allotted a Maruti Suzuki Dzire driven by Santosh. I was to go to the station after picking up a friend from her hostel. But the driver refused to allow me to change the drop off location. He said that it was NOT PERMITTED BY UBER. Any argument, reason, or logic went in vain and I finally had to pay ₹71 for a mere 3 minute trip. Not only did the driver cause inconvenience,...

Driver did not come to pick up point and on call he said he is in traffic even i can seen him location to moving forward to sikandarpur. He did't pick my call and without canceling the drive he move forward. When i cancelled my drive because of this reason uber charged me that was unexpected. Very bad service and it's not trustworthy anymore. Now i will not use uber service any more. Fu...

I have booked uber pool @ 10 :28 am.. I have cancelled it on 10 51 am. I tried to contact the driver but the phone was switched off. How should i contact the driver if the phone is switched off? It was showing 5 min when i booked the cab. But i waited for more than 20 min. I had an important meeting in the office. I have missed because of this. The fun fact is that on the next trip they deducted rs 30. I dont understand, i was waiting for...

I was checking the rate card for airport to my home at tvs gardenhills! Ew perungulathur. I have not booked any taxi nor any driver spoke to me. But for my next ride onwards i have been getting a due of rs.58.50 to pay for settlement. Please remove off this due for no fault of mine... Unless this happens i am unable to use your uber offers. Please take immediate action. And send me message... Last week it happened. Shantha sundar...

Respected sir/madam
I utsav singh have uber account registered with [protected] mobile no. I would like to inform you that i have changed my smartphone in which i logged in with my above mentioned no. But i am unable to see my earlier credit balance of around 273.20inr and also unable to see any of my previous rides so it's my humble request to you please solve this issue as soon as possible so that i can start booking ride with uber...

My acconut link in [protected]
My promotion amount or trip disconut that you commited is not credit in my account my referer laji is started trip on23.9.17 but till date trip not credited in my account
Pls credit that i have chek it so many times but it is not credited iam your very old coustmer & i promote uber to every my freind so pls value me
Thanks...

This is a complaint against cab driver of ap 24 tv 1215. When we booked a cab to alakapuri it showed a fare of 279/-. After reaching the house in alakapuri the driver is charging 629/-. We refused to pay but the driver is insisting on the payment. How can driver charge when the fare is only 279/-. We are going to complain to cyberabad police for justice
Kalpana nagar...

Pathetic service, i don't have any word to explain my experience.
I have travelled kalupur - ctm - aslali
Very simple route available
Kalupur-sarangpur-khokhara-ctm

Driver choose
Kalupur-riverfront-jamalpur-sarangpur-khokhara

Additional 9km
During trip we told him about route he told we have to travel with his route or leave
About payment he told it is your problem...

This happens every time we take a route which has toll. The toll charge is sometimes added in the receipt. The driver refuse to pay the toll amount and we are forced to pay the toll by cash and uber also refuse to refund the amount citing the extra amount paid is customer's mistake. We are forced to pay toll twice and pay the toll amount even if we don't wish to take the flyover....

I booked an uber on 27 sept at.744 am in hyundai xcent with the driver named hashim. It was the worst experience so far with me getting charged for wait time of 15 minutes whereas i was the one waiting outside as the driver couldn't figure out the location, he couldn't understand how gps works. I called him 7 times. He would answer at times and other times he would ignore. Typical uber to charge the customer and not take complaints. There...

We booked pool ride from isbt kasmiri gate on 16sept 2017 to patparganj after contacting the driver told me i am coming but did not come and cancel the ride in checking another ride uber u have not pay the previous rider payment. I have no ny fault but charges levied on me where is the rule at that time i know how manage my journey to go to my residential place....

I have booked cab from chandani chowk to shakarpur yesterday. The driver was very worst. He took me to other place and drop by telling that cng is over. It was very worst behavior of driver and it is not at all accepted. I will not pay any fare for that and if you will not take action i will file complaint because it was drivers mistake.

So please wave off my fare. I am waiting for your positive response....

Its been a long i am an user o[censored]ber and i oftenly get discounts or coupon codes via msg to get 50% discount for next 10 rides on uber go and i did availed in my past those were working properly but nowdays when i am getting same msgs read get 50% discount with mentioned voucher code i am not able to apply it, it shows this code is not valid, your respective executives replies to my complaibts that vouchers are not for your account, i want...

Please note that i have been charged wrongly 3 times. I tried to get in touch with uber but no response.

First one :date - 22 sept 2017
—
7:51 am-8:41 am (Kolkata, kolkata port trust quarters) to (5, ho chi minh sarani)
Total bill in my mobile app = rs 145.71
Total bill in drivers mobile app =rs353.15
Amount paid by cash =rs 353.15

2nd one - 22 sept 2017
—
10:47...