Uber India Complaints & Reviews

Date of the incident is 09/09/17 and the customer care is not providing any support to refund the money which is deducted from my card. The driver said he'd report to Uber so that the amount would not be deducted from my card. Driver's name is Madhavan and his phone number is [protected].
The trip was booked with payment method as debit card but the driver insisted for cash payment. My husband took the trip to airport and paid Rs.1074...

I booked uber cab on 23rd september from gottigere to majestic railway station (Bangalore).

After reaching the railyway station i transferred the amount to the drivers paytm wallet rs 567/-

In few minutes cab driver said to me that he didnt receive cash in paytm and asked me to pay via cash. Also he asked me to bear the toll charges rs95/-
So i paid rs 662/- in total.

I was in hurry and...

I was charged rs 207 instead of rs 42 (Which was the fare shown for uber pool) for 3-4 kilometres. This is the third time uber has overcharged me for the trip. I hereby request you to take strict action against the company. The driver had another pickup on the way and due to the problem in his gps, he was going back and forth to the same location. The fare which i was expected to pay was rs 42 and i was charged rs 207 for that. My pickup...

I have been using uber since i have moved to gurgaon. Every day i travel to my office and back to home via uber which is around 5.6 km (One way). The availability of cabs is great. But i have a complaint regarding the checks that uber has put on its drivers. Every time i book a ride, i'm shown an estimated amount. But because the drivers take alternative routes, i have to pay the exorbitant differentials. For the same route, i've been charged...

I booked an uber taxi on may 20, 2017 around 6.00 pm to travel from surat railway station to my home in vesu, surat and was expecting a fare of around rs. 180/= (Because only on previous day, i had travelled from home to the railway station in surat and the fare was rs. 183.56). But, on reaching the destination, the fare indicated was rs. 511.07. I paid the fare.

On lodging the complaint (2-3 times) with the company, they...

Today i have booked the cab, and the driver first said he is on the way, but immediately he cancelled the ride. On again searching, the same driver accepted, and on asking reason he mentioned saying unable to understand the route which is not at all acceptable, as any driver follows the navigation but very disappointed to hear such stupid excuse. Later he transferred to other driver which again transferred to the other one. Finally we had...

Today i booked uberx, i was allotted ubergo car, before booking waiting time was not shown. After booking waiting time increased to 22 minutes, with this waiting time the whole purpose o[censored]rgency and service time line is defeated. If before booking the expected time were to be shown then i would not confirmed the booking. Because o[censored]ndue delay i cancelled and i have been asked to pay for cancellation stating that it is towards driver time...

On saturday 23/09/2017, when i was trying to book a cab with uber, it showed me that i have a cancellation charge from a trip in december last year. For the sake of booking my next cab, i just paid it and then i was able to book the cab. But later on that day when i started booking another cab, to my shock, it again asked for the cancellation trip payment. How can someone be charged twice for the same cancellation? I raised this issue on...

Sir / madam

I have received a msg from uber as,

"dear rider, pay only rs.29 for your next 5 uber rides upto 4kms in coimbatore. No promo required. Valid till 24th september. Tca. T. Uber.com/29cbe".

I was booked a cab on 22 sept'17, the driver said that the taxi was not started, pls wait for five minutes. I was waited and seeing the taxi in app. It was not moved. So i have cancelled and again...

I was completed my trip yesterday. When i booked the trip then i seen estimated fair 120 which is higher compare to my previous trip (53rs only). But due to emergency i booked the trip. During the trip my driver was talking on mobile in whole route. He charged me 193 rs for the trip. I seen my fair was changed, so i checked my destination's kms of route. There was same kms & time as same as previous trip. I was booked two times same trip...

Today i booked uber cab around 11.48 and i received message stating the cab driven by ranganath is been allocated in the uber pool and within a minute or two he arrived at hudson memorial church and even boarded the cab the driver ranganath asked where is the drop i told him 2nd main 2nd stage domlur, bangalore immediately he started asking us to get down since he got some message and asked us to cancel i asked him to cancel he was insisting...

My name is muralikrishnan and i took a uber ride from villivakkam to pallavaram on chennai. The initial charge suggested to me in uber was 411 rupees. On completion of the ride i was charged 577 rupees. When i contacted uber i was told that the drop location was changed and the route i took was changed too. But the drop location was the same and we took the shortest route. I asked details of the extra distance and time that the actual ride...

On 24th sept, 2017 at 4:23am i booked a cab from domestic airport, mumbai to ghatkopar west. The trip was through mastercard and the total was rs 324. However, the driver shabbir asked me to pay rs 100 extra as a toll (Parking charge) at the airport. I told him that all the charges are always included in the total amount including the toll but he insisted that before 6 am it is not included in the total amount and the rider has to pay separately....

I have been following up with uber from last more than 15 days for amount of 128 rupees charged twice and till date i have not received the same. Also there have been issues when we book a cab after 10-15 min the driver cancels the cab stating they are not available, these has happened multiple times when i recently tried booking cab with uber from airport on midnight. I need compensation of 5 lakh against the mental harassement done by uber...

Wow what a worst service. Business people doesn't have a common sense of carrying change. Is arguing with the customer is your great customer service. Worst experience ever. You people will not compromise for 1rs and we need to leave 50-100 just because you don't have change? What a great logic.shame on your service.I want my money back.do it soon....

I booked my uber ride, waited for 30 minutes with my granny, when it told me 5 minutes away, my driver couldn't reach my pickup point so he cancelled my trip.And now I am supposed to pay the cancellation fees. What is my mistake, why am I supposed to pay the extra charge. It would be very nice if the company looks into my problem.

Anvika Shetty....

I forgot my keys in cab and i have not driver contact no. These keys are very important for me. Please provide me driver no please contact me at [protected]
[protected]
Driver name is shekhar.
And car is wegnar car
My booking no is [protected]
Our booking paprawat to old delhi station
Date of booking is 23 september 2017
Please contact me soon
Thanks...

I'm r. K. Chari booked a taxi bearing number tn16z 4806. Driver's name kumaresan from mount road post office to mac nagar 4th cross street. The actual fare shown on my mobile at the time of booking was 292.43. Where as on completion of my trip the higher charges shown on the driver's mobile as rs. 595/-. I feel that i have been charged excess and i have been cheated for using uber taxi. Please respond immediately thanks and regards...

I have been requesting uber help through 23 mails to inform me the mobile number of the driver who undertook the journey, in which, i forgot my mobile, in which, all the information was stored. Despite, my giving all the information, they are silent & not responding to my numerous mails, for the reasons best known to uber officials only,... If, this is the attitude / policy o[censored]ber, for such a small issue, one really wonders, what is...

It's[protected], i took ride from secunderabad station to sikh village, the price shown in app was 210 but after applying coupon which uber sent me in mail, it was 160 rupees.
When i arrived my destination, the driver said it's 210, i shown him the price in app also the latest uber receipt which i received immediately.
He refused the app price and also the uber receipt.
He said, it's may be the application fault.
And...