Uber India Complaints & Reviews

I was travelling in the uber cab this afternoon and my luggage has been left in the cab. Since then i am not able to contact uber driver or their customer support. The luggage contains 3 bags. Kindly response as soon as possible. Tge ride and driver details are attached

Driver name : rangaswamy
Uber number which was in contact : [protected]

My contact details :
[protected]...

On 15th september 2017, at about 23.50 night, from trivandrum railway station, i called for a uber car to go to vattiyurkavu at my residence. After a few minutes call came and driver asked "where i am"? Since it was raining, i told him that i am waiting at the main portico, after exiting from the main building. He asked me to go out and look at the car. I requested him to come to portico where i am standing; (Since it was at 1.08 am the portico...

Sir. I have hired ubergo today morning from trivandrum city to mgm school for rs 211.00 and while return the charge showed in my app is 221.99. But the surprise is happened when the driver asked for 321rs. This is the second time it is happening with me. The last time there was 50rs difference. Driver says the reason that the vehicle was in traffic bock. And when i checked the route for both to and fro. The return trip route was much longer...

I was travelling from electronic city to majestic and when we got to electronic city toll driver said me to pay the toll and he will deduct it from my final fare i said ok and i paid later when i reached majestic he started arguing with me and started behaving rudely and said he will not deduct toll amount in fare amount i had to pay full amount in a hurry later when i reached the uber help center they cannot help me then what is the use...

While booking a cab from one location to another using two different phones, we noticed two different cab fares with substantial differences.

I fail to understand how is the same possible and that too at thall stage of inquiry of cab.

This seems to be a clear case of fraud and unfair practices coupled with misrepresentation. Being a lawyer, should you fail to provide valid reasoning, i will be forced to take...

Hi uber team,

I have been charged the fare of my last trip in every next trip and which is justified as outstanding not clear and thus i took a trip on friday where i was charged 64 rs extra on the fare. Later on my next trip the bill paid for last trip 138 rs was added in the current trip fare which resulted in 252. Later on the same evening when i took a pool where the estimated fare was 99 rs but when my trip ended it became...

Hi uber team,

This is to inform you that yesterday[protected] i booked a ride

Origin :- igi airport
Destination :- new delhi railway station

When i booked a ride it was showing me 293 inr, however when i called driver he asked me to pay the amount of 500 inr.

I do not know why he was asking me to pay that much amount, or ask me to cancel the ride from my end.
br...

Hi,

I placed the request for a uber trip via app on 19th sept 2017, from bangalore airport to zuri whitefield.
While placing the request on uber it displayed 807/- and also got an sms stating no need to pay "toll" its included in the fare.

1) driver insisted on paying toll, i was forced to pay 125/-
2) once i received the destination, the driver displayed the app with an amount of 1567/-, i was...

On 20th of sep.2017 at 10.03 i booked a cab (Maruti dzire) from nabagraha road silphukuri assam. To pngb road assam. The total fare which shows was rs 198.53. On reaching my destination driver net was not working as stated by driver mr ashab. He asked me how much was the amount at the time of booking i said that it was 198.53 so i paid him that amount. At my house when i opened the paytm account another 198.53 rs is being deducted. So total...

I was trying to book a uber from my office location to home which is around 22-23kms (As per google maps). The fare showed was enormous. For uberpool it showed 790 and for ubergo it was close to a 1000 bucks. Thi even violates the national transport rule or meter charging which is around 20-22 bucks per km. Ideally it should have been 450 if calculated in that sense. This is utter nonsense from uber and has to stop in all cities from immediate...

1st time booked the uber and by default the destination got select same place (Due to app issue) where i supposed to get pick and when driver told that you have selected wrong destination so i asked him to cancel so he guided me that only i can cancel and when i tried to cancel it's not going through but option was there to cancel trip.
For that i got charge of 49 inr which was very bad experience with uber.
Uber team improve...

This morning around 10:30 am i was driving my scooty and then it happened that there was some traffic an uber cab ka 07 a 6151 came and in a rush it crushed my leg beneath its tyre. The driver didnt even cared to look back he drove straight away. My ankle got hurt and twisted my fingers nd feet got swollen. I want to complaint about the driver. And i[censored]ber doesnot revert me back i ll go to police to complaint on the incident.
This...

Hi all,
On 17th august i booked a ride and payed the amount in cash (198). However when i am trying to book for another ride a pop up comes asking me to pay the pending amount (I. E my previous ride's fare of 198 which i have already paid.

When i raised a concern in the app, every time they send a automated mail without even trying to understand the exact reason. They mention that my mode of payment was selected as...

I had booked in uber to go from perungudi to kalpakkam on saturday the 16th sept my telephone no. [protected]). The computer accepted it, but when i called driver he said that according to them they can ply only upto to kelambakkam. So he cancelled and i went by ola.
Today when i used uber it told me that i have a pending payment from the last trip to kalpakkam, which i did not even take and charged rs 103 extra on the trip i took today...

Booked a cab at 11am on[protected] to go to christian eminent school from 59 saket nagar indore. Vehicle was confirmed. Driver's name was vivek i have talked to driver on phone [protected]/[protected]. He confirmed that he is coming. I waited for about half hour. Finally he informed that he has cancelled booking. When your driver has cancelled booking why i should be charged cancellation charges rs 36.75. Please cancell the wrong charging from...

Red rose
D-27 ground floor, ndse - part-ii
New delhi - 110 049

The manager - customer relation
Uber
New delhi

Sub: reversal of cancellation charges imposed many times.
Ref; my regd mobile no. [protected] in the name of red rose

Sir,
I am a business man and have been using your taxi service regularly, in chennai, delhi, kochi and bangalore even though, generally...

Please refer to your reply dt 10.09.2017 i to my complaint dt 08.09, 2017 regarding refund of. Rs.52/- charged to me towards the alleged cancellation. Thereafter, I have had no communication from you nor the refund, so far.
Request you to attend to this matter at the earliest. In the meantime, I have stopped using Uber cab service to prevent a repetition of the incident.

Anand Sirur...

Hi
I am a regular uber cab user but i faced a big problem on 5th september 2017 when i found an unknown trip in my account without me ordering or confirming it. I was shown on a trip from karhana street gurgaon with driver noman. I thought it's due to some server error that my previous trip is being shown and even i rated the driver as 5star.
This trip started on 5th of september and continued till 6th for around 24 hours. br...

Rude behaviour of driver while booking the cab and when i booked the cab he didn't arrived for 20 minutes but app shows only 5 minutes distance. Than i had called him approx 6-7 times but he did not responded to my call and just because of that i had to cancelled my cab... And than i chose ola fleets to reach the destination and i must say that they are very kind humble and very responsive towards their customer......

This has ref. To my ride on 15-09-17 at 2-15 pmfrm poonamallee to 109- mahalakshmi nagar, okkiaym thouraipakkam adambakkam 600088- driver mr. Sivaprasanth opting cash payment. On arrival as per driver's advise settled charge rs-200/=. While going thro yr msge reading
As "complete paymentfor your previous trip - rs-236-83 though i paid cash rs-200/ to the driver. Pls inform correct position....