Uber India Complaints & Reviews

I am shikha agrawal had booked an uber (Wb053109) on sep 19, 2017 from my registered mobile no [protected]. Please find attached the mobile screen snap for your reference. The driver name was "sathyanarayan" as reflecting on the screen. Initially the driver has cancelled the booking on his own and i have again rebooked. Then on calling the driver, he said that he would take 1 hr to reach the pick up point though it was showing only 6 minutes...

I booked a pool cab from at 4:50 pm from wanoworie to my house. I got a cancellatiin mail from uber at 5 pm that my ride has been cancelled. Look for another cab.
I dont undeestand when cab booking was cancelled from your end, why am i being charged for cancellation?
Uber has some or the other issue everytime. Ola is much better you.
Kindly resolve this issue....

I took uber today morning to the airport. Driver told me to pay toll money for my ride to airport when i wasnt supposed to. The driver harassed me about the money at 5 am in the morning and i had to pay since i did not want to miss my flight.

It is my highest disappointment to share that uber is totally not considerate and not willing to take any actions against the driver or refund me when i complained.' worst service. They...

I booked a uber cab from my phone [protected] on 18 september 2017 at around 05:20 am in delhi from going to indira gandhi international airport terminal 1 d from npsc society sector-2, dwarka. The booking was received by some mr. Vinay who even confirmed me on phone no. [protected] and the cab no. Was dl 1z a 6970 and that he is nearby and would be reaching my location within 3 to 4 mins. After waiting for 6 to 7 mins, whwn i rang him up again,...

On sunday 3rd sept'17 i have hired taxi to airport with uber, mr mohd (On maruti suzuki ertiga) was driver for the taxi, payment was through paytm. I have uber app in two phones and the deduction happened from mobile no...6688 whereas i have called and fixed the trip from my other mobile number...8108.
As we were approaching airport mohd said that his phone is switched off so you have to pay cash, unfortunately i did not have the other...

Today, around noon i booked your cab for going to acropollis mall at rajdanga main road, east kolkata township from my residence at salt lake, kolkata. After boarding it was noticed by me and my wife that the a. C. Is not working. When we told him to switch on the a. C, he told us that as it is very hot outside so th a. C. Is not working properly. After around 10 mins when we reqursted him to put on the a. C. He simply refuse stating that&...

On 18th of september, i took a cab from the airport to my house. The amount showed as rupees 248 and i paid 250 to the driver. But today when i tried to book a cab it shows that the previous amount was not paid. I contacted to the driver for this he assured me that the amount was paid and also tells me launch a complaint regarding this matter.
So i would request you to kindly look into the matter and help me out from here so that i...

Past 3 months i am not able to booking ride on uber. I contact many time with user helpdesk but still issue not resolved. As per uber helpdesk "although you might not have had the intention, the system automatically flags accounts with activities that overstep our terms and conditions. When this happens, the account gets suspended after the system carefully looks for a number of data points.

This decision does not have an option...

Trip booking was made from xavier university to ouat guest house gopbandhu chowk at around 1:15 noon. Mr bikash was given the trip eta was shown of some minutes initially, the driver mr bikash contacted me and asked to cancel the trip as he was not keen to take the trip, i asked him to cancel the trip himself to which he said he will not cancel it. I didn't get another taxi and he kept playing pranks by changing the eta after a few minutes...

Hi
I have been using uber for the last one year. They always increase their fare with significant amount.
I travel every day to office which is 5.2 kms from my residence. Last year the ubero fare was 72-74 rs for the 5.2 km distance in the office hrs. Then it got increased to 96-97 till 2-3 weeks back. Now i am seeing the fare risen to 150 + with ubergo and uberx. Is it fair to charge 150 rs for 5.2 kms in office hrs??
They...

Today morning i booked uber and call the driver manikandan he said i am in kolathur unable to come in villivakkam, please cancel the trip, i said unable to cancel its get penalty for 30 rs. Again uber authomatically connect with another driver he said, i am in korattur i am going for drop unable to come in villivakkam. This is a worst experience i ever seen in call taxi. Then i booked ola for travel. Because my mother will go to hospital....

The experience was terrible. The customer was my daughter - a college going student. There was no gps system available (Non-functional system) with the driver. The driver did not listen to her in spite of showing him the correct route. He was moving around the same area and did not co-operate with her. Ultimately, she had to abort the ride and pay rs. 80.00. She had to take an auto and spend another rs. 60.00 extra for the auto ride....

Just i want to infrom uber mumbai fake driver he is driving in uber from three months his car hyundai i20 sports car number mh:43-1588 he don't have license and uber i'd also just i want inform uber if anything bad happened with rider so police can ask uber why uber is not checking proper his driver partner identification properly so please take action.....

Hi consumer team,

These uber people are making fool to us.. That day i got the sms on my registered number that is [protected] stating "uber: you've got 50% off your next 10 rides in mumbai on ubergo and uberx until[protected]. Apply promo code ride5c2181 to redeem. http://t.uber.com/offer" so i thought i will be getting 50% off for my next 10 rides and i was happy with the same... But shockingly when i booked my 3 rides i...

Today i booked uber cab from aksherdham to rohini.

Cab was successfully booked and when i received uber message that my cab has arrived.. I called driver to know his exact location..

Then driver asked my destination, and when i told him rohini.. He said i m going noida side and would not go rohini...

After all this discussion, driver cancelled the trip. All this took 6 mins.. And uber is refusing...

Unable to book cab due to showing outstanding. Drive has cancelled trip on 15 september.
Right now i am facing issues while booking.
I got confirmed sms from your end about drive cancelled trip
Unfortunately, your driver had to cancel the trip. Please request a new ride and we'll get you moving shortly
Above was sms i got.
Now showing outstanding of ₹45 why?
On booking new cab asking update credit...

I scheduled aa uber cab for 16-sept between 5:45pm - 6:00pm. We boarded the cab at around 6:03pm. The cab drove for some 500-600 meters and then the driver said that we'll have to leave the cab since he has cancelled the trip. But if he had already cancelled the trip why did he let us sit in the cab in the first place.
Driver name: nishant
Contact no. [protected]...

My cab was booked by uber ground staff on 16 september 2017 at 6:58pm from kempagowda international airport. I received a text message with driver's detail, see below:
Your uber is arriving in 2 mins.

Maruti suzuki swift dzire
Ka448063.

Driver number
[protected]

Track here
https://trip-dc2.uber.com/spGtyI8g7Op

The driver 'kumar' asked me to pay rs 125...

I booked the cab today . Name of the driver Abu kashif cab no 9295 not sure. His mobile number is[protected]. I wanted to go. Howrah.. Hw assured he will be coming. Then he asked where is my drop location and Jo just cancelled the trip.. without informing. I was so confused that suddenly another cab number appeared on my screen. When the second driver called then he told me his cab was booked.. I was about to cancel thinking that my driver...

I was booked Uber cab on 11th Sep 2017 at 19.40. Vehicle was Honda Amaze & Driver was Mr Anil. Vehicle No doesn't reflect in Trip History. Driver was so adamant he refused to reach my destination. He stood at one place insisting me to come that unknown location. It was hurry for me because I had to reach railway station. Driver was rudely talking on telephone. '' we have seen many like you''... There after, inspite reaching to me, he cancelled...