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Uber India Complaints & Reviews

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Last updated Feb 19, 2024
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Uber India reviews & complaints page 190

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P
priyanka siripuram
from Cuddapah, Andhra Pradesh
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driver cancel the trip and I am supposed to pay cancellation fee

Hello...

I have request uber pool on 12sep17 at 5:50pm

But the driver (name: Animoni cab: Hyundai xcent) asked me to cancel the trip reason was other passenger who is in cab has huge luggage but i haven't cancelled and driver has cancelled but i got charged...

Due to their fault and cancellation why i am supposed to pay in next trip

kindly look into this asap...

Thank...
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Q
Qwerty79
from Bengaluru, Karnataka
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I am complaining about uber pool

Address:Bangalore, Karnataka

I had booked an uber pool car for rs 40. firstly the car came 15 minutes late.
And i was not allowed to cancel the trip as he was 4 minutes away from my stop.
Second he charged rs140 for the trip which was support to be only rs40, claiming that the other passenger didn't come.
The cost for an individual uber car for that trip is only 80, so even is the other passenger didn't come how can i be held responsible for it....
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A
Arpan Kaur
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unable to request a new ride

Address:500029
Website:Uber

I took a ride on 12th Sept for which I had used my mastercard as payment method. Next day when I was trying to request for a ride, it asked me to pay the outstanding amount which I had paid using my mastercard post which as well it did not allow me to request a ride and kept prompting me to pay. When I dropped an email on the same through help section, I was told that on 7th March, I took a ride for which the paytm payment was failed. I then...
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A
Aruna Chalam
from Mancheral, Telangana
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cancellation charges paid for driver's fault

Yester day 15.9.2017 at 10.30 pm, i booked uber chennai from kalaigner karunanidhi community hall, todender nagar saidapet to hotel saravana bhavan, kenneth lane, egmore, chennai. I was allotted by uber one car with driver may be sivakumar who did not cooperate & never turned up & his mobile was not responded though in the first call, he assured to come. When he did not turn up, i had to cancel & request u another one for no fault of mine...
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E
Er Ravish Dubey
from Mumbai, Maharashtra
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wrong deduction from paytm wallet

Address:New Delhi, Delhi

Dear sir, from my paytm wallet."you paid uber rs.257.74. Make it a pizza day!" this was the message from paytm, i contacted to paytm they said said for refund i had to contact with you, they said that yes it was wrong deduction from your account, and my complaint no. Is[protected].. Please provide my refund. I didn't had booked any ride so why?? Amount has been deducted.. Kindly solve my issue as early as possible..
Thanks & regards...
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E
Elisha George
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cab drop off and driver behaviour

Website:www.uber.com/en-IN

Place - delhi. Time - 11 30 pm.
Name of driver - wasim
Car - wagon r
2 o[censored]s take an uber pool with 1 other guy. The driver complains the entire time about our drop locations (A 20 minutes drive).
As we start to approach he mentions that the gate overlooking the main road is close, we're also aware of this. There's a right turn before that takes you to the open gate (This is an extra 500 m compared to going...
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M
Mutyala Prakash
from Surat, Gujarat
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double payment to single trip

Address:Gandhinagar, Gujarat, 382028

On 1-9-17 i took the drop from uber from my residence to ahmedabad rly station. The driver mr balvantsinh who collected 787.54 cash from me by force though i had debit card account with uber. Uber failed to inform me the amount and i was in hurry to catch train therefore i told the driver to deposit this amount i[censored]ber fails to draw from my bank account. He consented. I found out that uber charged me from my bank and also took the cash (May...
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B
bvl nageshkumar
from Hyderabad, Telangana
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for refund amount

Address:Hyderabad, Andhra Pradesh

Yesterday i. E. On 15.9.17 at 10.30 am i availed uber service from chikkadpally to nagole in hyderabad and i paid in cash to the cab driver and he informed me that his net connectivity is failed. Again i returned from nagole to chikkadpally at 13.44 pm and again driver collected the earlier amount i. E. Rs.89.53 from me and informed that it is showing as due. Pl address this.
Bvl nagesh kumar, hyderabad
My mob. Is [protected]...
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Address:New Delhi, Delhi, 110092

I booked an uber cab today to go to the airport. When the driver called me, he informed me that he was coming from kaushambi and i should pay the toll charged to him. I refused as why should i pay, it's not my problem where he's coming from. He cancelled the ride after this and i was charged a cancellation fee of rs. 42 when it wasn't my fault. I tried booking another cab as i had an a flight to catch to bhutan, but i wasn't able to due to...
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S
Shibashis Banerjee
from Pandua, West Bengal
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uber app related

Address:Kolkata, West Bengal, 743291

I can't able to access my account created earlier after formatting my phone.
Each and every time i want to recover it through my registered email i'd [protected]@gmail.com & registered phone no [protected] a new account creates.

But i want to recover my previous account with all records with payment details.

Why not i get access to my previous account???

Please help....
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A
Aparna Sreedhar
from Hyderabad, Telangana
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very rude reply from driver

Address:p

On 15.09.2017, i booked uber from begun bazar. I got a message that driver will come and pick us up. But driver called and told that he cannot come and instead asked us to come to a spot for pickup. I walked all the way to the spot with heavy luggage but he didn't come there. Then he called us and told that he is cancelling the ride by himself. Then i requested that he cannot do that as i will be charged for that. Then he very rudely told...
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S
Sapna Iyer
from Mumbai, Maharashtra
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uber driver irresponsible

Address:Mumbai City, Maharashtra, 400028
Website:uber.com

Today morning at around 9.10 am, i booked a cab from my residence at dadar west to my office at the below address. After waiting for 10 minutes, the driver called and asked me my destination and whether i would pay by credit card or cash. When i mentioned that i would pay by card, he refused stating that since it was his first ride, he would want cash only. I told him that it was not possible since i already booked my cab. He asked me to...
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Website:Uber

This is highly disappointing. It happens like this often. I spoke to the driver, he said he was in richmond circle, and would reach in 4 mins. After 5 mins i again called and the driver said he was on the way, but on the map it was showing that the driver was heading towards the opposite direction and was 10 mins away. After that, i get the message saying that the ride is cancelled and was charged rs. 52. How fair is it that i pay for his...
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U
uday junja
from Bengaluru, Karnataka
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arrogant driver and looting the customer

Address:560068

Driver was arrogantly behaving with me and took money without closing his booking and took almost 1000 extra from me when asked details he denied while on mobile it was showing 750/- how it is clarify reply me

You bloody fool incharge o[censored]ber what you are # seating in the office take serious action against this kind of drivers or you are also same category it looks like this only if you are seating simply quite why your drivers...
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M
messironaldo
from Bengaluru, Karnataka
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I missed my mobile in the uber cab

Address:Bangalore, Karnataka, 562157
Website:www.uber.com/en-IN

On July 24, I missed my mobile in the uber xl cab. From the same day, I have been contacting the driver and uber website. The driver always told to bring the mobile directly to my home whenever he came nearby my place. But now, it has been about a week, that he is refusing to admit that he is the same person.

I know the driver's personal number, name and recognize the voice. Uber has facilitated to contact the driver directly,...
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R
R.D.Shenoy
from Mumbai, Maharashtra
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driver refused share pick up saying my name is not there

Address:Mumbai City, Maharashtra, 400053
Website:Uber.com

I had requested for your taxi at 0825 hrs. On 13th september to go to air india sports club - kalina. Firstly when i spoke to driver rishikesh he told me he was at the gate which he was not since i was waiting at the gate! Then he said he did not have booking in my name! It caused me great inconvenience since i had to make alternate travel arrangement. Ironically app. Is still showing that i travelled with him!
I have another issue...
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S
Siddharth Agnihotri
from Gurgaon, Haryana
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duplicate charges

Address:Gurgaon, Haryana, 122001
Website:www.uber.com/en-IN

Hi, i am charged twice for two trip that i took on 18th march and 22nd march 2017. On 13th september user app suddenly said that you haven't paid for those two and you need to pay now before booking any further. I made the payment thinking that i'll take this up with support team.
I've already filed a complaint but someone from support said that there is some issue going on at their back-end and hence the issue.

I make...
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A
Afzal Mohd
from Mumbai, Maharashtra
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about scooterpool

I'm trying to book scooterpool or uber moto but in uber app it's not showing it's showing all like uber pool, go, x, suv but it's not showing uber moto l am facing problem after updated my uber app it showed uber moto but now it's not showing y like that wt is the uber moto timings it's available 24hrs like car or not i leave in tolichowki i want uber moto to travel how far we can travel (Max&min) kms, timings, ratefare, ex: tolichowki-secunderabad...
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S
Srinibas Mishra
from Bengaluru, Karnataka
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unprofessionalism and stupidity of the uber hired cab driver

I have booked uber service from jayanagar metro station, bengaluru to 12th main road, 3rd block, koramangala for visiting state bank of india and payment option was cash for rs.140.55. The driver was moving as per his gps
Which guided him wrongly and he dropped me in a interior lane of 16th main, 3rd block, koramangala at which point the amount reached rs.140.55 and from there i was forced to move searching my destination by walking...
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S
soni1494
from Gurgaon, Haryana
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my trip was canceled

I am a regular customer o[censored]ber and i have noticed that your services are getting pathetic each day.
On thursday 14th september i had booked an under ride from janakpuri d block to noida sector 144 firstly at 5:33 pm. Driver asked my destination i said noida then he cancelled my trip and trip charged me 42rs. I request to refund my money as soon as possible.

Neha mishra
Email - [protected]@gmail.com
Mobile...
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