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Uber India Complaints & Reviews

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Last updated Feb 19, 2024
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Uber India reviews & complaints page 191

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C
CharuVerma147
from Mumbai, Maharashtra
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driver asked cash where it was paytm

Address:110059
Website:Uber India

I usually prefer uber cab to go any place in delhi ncr, on 8th sept n good note i paid cash undertsanding might be due to network error or technology issues paytm not paid (Gzb to uttam nagar), driver asked cash and i paid too.. I went out of station fewdays where there was no network could not contact. Now when i write the complain for refund uber ppl told me we wont be able to process a refund riders are expected to pay by the payment method...
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M
Mansi Singhal
from Noida, Uttar Pradesh
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driver are not professional

Address:Gurgaon, Haryana, 122001
Website:www.uber.com/en-IN

I live in gurgaon board cab (Only uber) daily, most of the drivers are good but twice or thrice in a week we meet with untrained, unprofessional driver, they even dont know how to talk, most of the time they start arguing.

Even today me and my friend board cab from our society and she said (Bhaiya cab highway par le lo service lane mai nai block raheti hai)...
Now the cab wala bhaiya start arguing madam ji chupchap baithe...
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S
srimanta.singh
from Mumbai, Maharashtra
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driver took cash payment for non-cash ride

I booked a cab for my family but i was not riding. I had put non-cash payment for the ride. The cab driver asked for cash from my family and took cash amount for the ride. Later i came to know about it and informed uber about it. Uber support said that they can't do anything about it and i have to pay for the ride again since it was the non-cash ride. Uber did nothing to help me out here. I had to pay for the ride again....
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M
Manishkv1
from Bengaluru, Karnataka
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extra fare charged by driver, but no refund from uber

Address:560015
Website:www.uber.com/en-IN

I m facing a problem with uber, it's about overcharging,. On 10th september i took a uber pool where i was supposed to pay rs 99, but the driver forced me to pay rs 191. & also i paid him rs 190. Now as usual uber was supposed to contact me & return my rs 90 (Excess amount) but they didn't do so, i mailed them almost 10 times but everytime they gave me the same reply, (I have sent the same through a attachment in this email). It's very annoying...
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SivakumarP
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

# uber - overcharged for 'wait time' due to drivers mistake.

I booked uber cab on sept-10-2017 night at secunderabad railway station at around 10.55 pm, driver arrived by around 11:05 pm but he has choose 'car parking' side rather than coming directly for pick up. I have seen 'n' no of cabs came directly for pickup's rather than going to 'car parking' side, i donno what make driver to choose car parking side.
Or atleast he could stay out side the station and can call us so that alot of time...
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Umesh Madhapura Somanna
from Bengaluru, Karnataka
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misguided

Address:Bangalore, Karnataka, 560056

Am umesh my mb [protected], i 've a issue in booking cab for others. If i want to book a cab to my parents i can't search nd locate the place manually nd ur cab ppl will not agree to as per our guidance wen dey call us, in case of slight mis mach of exact location, in this case 've have bare unnecessary fine of inr50/-. Pls look in to the and do the needful or pls call back from uber customer care.....
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C
Cleta
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fleece by uber

On 10th september 2017, sunday morning i booked uber from my home in malad west to mount mary bandra west. As we were on our way, i felt something not right as it's not the usual cab i book regularly, i was suspected something not right.

I checked with the driver that i clicked hire from malad to bandra & he said not to worry it will not cost more than 500.00 to bandra. When we reached andheri on western express highway i...
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M
Mehul Manglik
from Bengaluru, Karnataka
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forcefully cancel the ride

Address:560038

Your driver forcefully cancelled my ride when i told him about my destination. It costs me 42rs extra fair. This incident happen in late night at 11 pm, please take immediate action and compensate me for extra charges.
The way of talking abdul was very rude and was not tolerable, we request you to take appropriate action on this person.
Enclosing the name and number of that driver in the below section.
Name of driver...
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A
Abu Sayad
from Noida, Uttar Pradesh
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blackmailed by the driver for money for returning the lost item.

Address:New Delhi, Delhi, 110025

Sir,
Yesterday while i was traveling by a uber cab one of my bag containing books and documents left in the car. When i called the driver he refuses to come over thereto return the bag. And he gave me an address to collect the bag in exchange of 1000 rupees. I went there and collect the bag by giving him the mentioned amount. As a student its so hard manage such a big amount. Please help me in this regard to get the money back. I...
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Address:Bangalore, Karnataka, 560068

Paytm is not syncing with uber wallet when i select the payment mode as paytm.in my paytm balance shows available but as it's not reflected in the uber wallet so every time the app force me to add money to uber wallet to book any trip... Please look into this issue which will be great n very much helpful..

Regards
Santosh... [protected]...
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J
JJRemy
from Mumbai, Maharashtra
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driver rohit pradhan,-id dhan 98193 pd prad 8922

Address:Raigad, Maharashtra, 410210

We have put in 5 cars with uber. (Jjremy associates). One of our drivers dhan pradhan with the above ids was driving one f our cars till two weeks back. He left us and is driving with someone else.
When he left us, he owed us rs.6700 which he has not paid so far, giving a number of excuses. He last promised payment on saturday but avoided our calls and now has come out with more excuses.
All our efforts at contacting him and...
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A
Agush
from Mohali, Punjab
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forceful cancellation of ride by the driver

Your driver forcefully cancelled my ride when i told him about my destination. It costs me 42rs extra fair and also delayed my urgent meeting with client.
I am your regular customer but never faced this kind of inconvience. He asked me to cancel ride without ant reason. Please take immediate action and compensate me for extra charges. Enclosing the name and number of that driver in the below section.
Name of driver - amandeepbr...
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K
kankrish
from Delhi, Delhi
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very bad support staff

Address:600085
Website:uber

I booked a uber cab from hyderabad airport to gachibowli.. The estimated amount showed rs.683+. I was asked to pay rs.200 in cash for the parking fee by the driver. I declined and said that it was included in the fare but the driver demanded that i pay.. As i was to attend a meeting urgently, i paid in cash and though uber support will help me for refund. I paid via paytm in full. I also lodged a complaint with uber support but no one understood....
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Shilpa Pargaonkar
from Chennai, Tamil Nadu
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uber pass - promo code didn't work. pathetic responses

Address:Pune, Maharashtra, 411052

Following is the conversation. Core issue that why 17 kms calculated while is not resolved. The distance was much smaller than that.

Conversation thread for reference.

Hi shilpa,

Thanks for reaching out and i'll be happy to clarify.

When you request an uber, the price displayed in the app at the beginning of the trip is the fare you'll be charged for the ride. These fares are calculated...
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Smita Kswamy
from Mumbai, Maharashtra
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driver was rude and abusive

Uber mumbai driver didn't come at the pick up point, had to cross the road n go to his car (Santacruz west sv road to ghatkopar station)

Drop up point was ghatkopar station but refused to drop near the destination, but forced him to drop there only.
Before getting down started abusive words in hindi.
During the ride the driver opened his door n was spitting, which is highly unprofessional n unhygienic. Felt disgusting.br...
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T
tpanand
from Hyderabad, Telangana
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unethical behaviour and irresponsible resolution of complaints

Address:500016

1) i got a mail from uber

"on 11 sep 2017 13:17,"uber"wrote: save upto ₹250. We've got you covered get your plans rolling with 33% off on your next 5 rides! Simply apply the promo below and save upto ₹50 per ride. Get riding punch in the promo and get going 33ubon5 terms & conditions promotion gives 33% off on 5 rides. Promotion is valid only for rides in hyderabad till 08:00 am, monday, 18th sept 2017. Promotion is only...
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S
Snehasish Mondal
from Kolkata, West Bengal
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your driver and cab owner told me to pay extra 100 rupees to pay traffic case

Address:Kolkata, West Bengal

I took a ride on 10th august 2017 at about 10:04 am from bidhan nagar station to saltlake fc block. While the driver was picking me the traffic police charged a traffic case and the driver paid 100 rupees for this case. After that he stared he cab and called his owner and gave me the phone. The cab owner told me to pay additional 100 rupees to the driver. I had rufused to pay then he told the driver to cancel the trip. The driver took oposite...
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sunil dhadwal
from Kapurthala, Punjab
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forceful ride cancellation

Your driver forcefully cancelled my ride when i told him about my destination. It costs me 42rs extra fair and also delayed my urgent meeting with client.
I am your regular customer but never faced this kind of inconvience. He asked me to cancel ride without ant reason. Please take immediate action and compensate me for extra charges. Enclosing the name and number of that driver in the below section.
Driver name-calling avtarbr...
+1 photos
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J
Jitendra Sarang
from Mumbai, Maharashtra
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bad uber service I want refund

Address:Mumbai City, Maharashtra, 400092
Website:uber.com

I jitendra sarang senior citizen had booked uber today for first time to kokilaben hospital. The uber didnt arrive nor did driver respond hence i had to travek by auto. Further i got msg from uber service (Thank tou for tour ride) when i didnt travel hiw can i get such messge also i send request for cancellation. If i am charged for today for no services offered i refuse to pay for this. Kindly consider this cancellation and hope to get beter...
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I missed to take my mobile set lenovo zuk z1 from uber cab which was connected to charging cord and kept between the 2 front seats near the gear handle. I started my journey from andrewa ganj, south extension, new delhi around 6 pm on 8/09/17 and ended at anand vihar isbt around 7:00 pm.

My uber id is registered with number [protected]

On contacting one of the customer support number o[censored]ber from my friend number,...
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