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Uber India Complaints & Reviews

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Last updated Aug 7, 2024
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Uber India reviews & complaints page 192

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S
sunil dhadwal
from Kapurthala, Punjab
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forceful ride cancellation

Your driver forcefully cancelled my ride when i told him about my destination. It costs me 42rs extra fair and also delayed my urgent meeting with client.
I am your regular customer but never faced this kind of inconvience. He asked me to cancel ride without ant reason. Please take immediate action and compensate me for extra charges. Enclosing the name and number of that driver in the below section.
Driver name-calling avtarbr...
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Jitendra Sarang
from Mumbai, Maharashtra
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bad uber service I want refund

Address:Mumbai City, Maharashtra, 400092
Website:uber.com

I jitendra sarang senior citizen had booked uber today for first time to kokilaben hospital. The uber didnt arrive nor did driver respond hence i had to travek by auto. Further i got msg from uber service (Thank tou for tour ride) when i didnt travel hiw can i get such messge also i send request for cancellation. If i am charged for today for no services offered i refuse to pay for this. Kindly consider this cancellation and hope to get beter...
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I missed to take my mobile set lenovo zuk z1 from uber cab which was connected to charging cord and kept between the 2 front seats near the gear handle. I started my journey from andrewa ganj, south extension, new delhi around 6 pm on 8/09/17 and ended at anand vihar isbt around 7:00 pm.

My uber id is registered with number [protected]

On contacting one of the customer support number o[censored]ber from my friend number,...
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A
Amrita Randhawa
from Hyderabad, Telangana
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charged incorrectly for wait period

Address:Mumbai City, Maharashtra, 400063

I booked a cab today morning and based on the drop and pickup location estimate the fare was rs.384 (This included surge as the regular fare for this trip is rs. 220).
On completing the trip i was charged rs.470, on inquiring i was told that there was a wait time of 1.83 minutes. So effectively you charged me rs. 100 for 2 minutes of wait i. E. 25% inc.in fare.
Now as no change in pickup location, drop location nor did we...
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N
nn1406
from Visakhapatnam, Andhra Pradesh
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rude driver-trip cancelled by driver, uber charged me/nanda. [email protected]

Address:530017
Website:uber.india

You charged me rs 42 for trip cancelled at 1.00 pm today.
I have not canceled the trip. Your driver canceled the trip. I gave pick up point as daliraju super mkt. When the driver called me, i asked him to take the opposite lane to the super market. He started abusing and said you are mental and gave wrong destination. To avoid this confusion, i started walking towards daliraju super market. The driver met me half way. When i was about...
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N
Nikita Soman
from Delhi, Delhi
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trip was charged twice in cash as well as card

Address:Mumbai City, Maharashtra
Website:uber

On trip for goregaon west to kalyan on 09th september afternoon, i selected non cash but card was not charged at that time and hence i paid in cash. But today 11th septemebr. When again i tried to book a cab to vikroli from kalyan, they charged my card for the same amount of inr778.26 and i thought this is for my today's trip. And now when i asking a refund and fighting with them on email, they are just saying no for this. They will not give...
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A
A Baksh
from Pune, Maharashtra
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unprofessional behaviour of the driver

Address:Kolkata, West Bengal
Website:help.uber.com

Booked a cab on 8th sep'[protected]@ 01:59pm but the driver could not reach me till 02:33pm. When booked the app showed in 10 min uber will reach me. After a long wait i tried to contact the driver (As he did not) & he told me, he was waiting for me near & coming in a short while. But could not reach as well. Finally after wasting half an hour for this driver i cancelled the trip. Missed my train due to such an unprofessional service....
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Address:Chandigarh, Chandigarh, 160036
Website:uber india

I booked a cab from sector 17, chandigarh to sector 12-apanchkula. Driver picked me up and started the trip. He was listening to some punjabi audio and put it at high volume. I requested him to lower the volume. He showed he was lowering but the volume was same. I put on my ear phones.. But the volume was too high that i cant even listen through my earphones. I again requested him to lower the volume. On this he misbehaved with me and arrogantly...
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H
Hiten Bhupendra Motta
from Mumbai, Maharashtra
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the driver didn't come to pick me up and u was charged cancellation fee

Address:Mumbai City, Maharashtra
Website:uberindia.com

I had ordered ubergo yesterday. The driver was someone imtiyaz having maruti ritz.
The car no is now not showing in my trip detail. He didn't come to pickup and when i was calling him, he did not even pick up the call and then switched off his mobile.
His mobile no was [protected].
For this i was charged cancellation fee which was later refunded after i paid the same.
I had to waste my time for this # and unprofessional...
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S
Subhradeep Nath
from Bengaluru, Karnataka
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trip cancellation

I booked an Uber today i.e Sunday(10.09.2017) from Egipura to Bangalore fort around 1:30pm. Inspite of waiting at the pickup location for 15mins, no car came. When I called the driver he told that he was waiting at the said pickup point.But no car was waiting there. Then all of a sudden I received a cancellation text and found that I was charged an additional 52.50 rupees. After this when I called the driver regarding this he said the he...
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J
Jesalsoneta
from Mumbai, Maharashtra
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unnecessary cancellation charges

Hello,
I took your ride on 10th September 2017 from Panvel to Chembur. It was my first ride in Uber.
I contacted driver to guide but he asked my destination and after the call was over he cancelled the ride in sometime. Now the app is showing I have to make payment of Rs47 and unable to book another ride. The drivers name was Rajesh and car was Wagon R 0784.
Thanks,
Dr. Jesal Soneta,
jesal.[protected]@gmail.com...
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Address:Kolkata, West Bengal

I had booked a uber pool.. My driver crossed my location. I waved at him but he didn't stop. When i tried calling him his phone came busy. When he at last picked the call he asked us to come to a different location of 10 mins walk. When i told him he started arguing and then told us to get to that another location and he would be waiting as i was running towards the other location he cancelled the ride now i have to pay the cancellation fee...
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N
nivedita bhate
from Salem, Tamil Nadu
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arrogant unprofessional drivers

Address:Thane, Maharashtra, 401201
Website:Uber

I booked uber on 10 sept 2017 from nalasopara to vasai gaon west... As we strarted our journey i tried to inform the driver about we may need to pick my child on the way... Before even i finished he told me this is not a rickshaw i will directly go to the destination and will not take any such stop... I told him its on the way but he refused so i didnt the continue the ride. Even we know it wasnt a rickshaw cause today i can say rickshaw...
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A
Anand Sirur
from Bengaluru, Karnataka
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refund of cancellation charges charged

Address:Bangalore, Karnataka

I had booked a uber cab on 08.09.2017 at around 19.00 hrs for travel from malleswaram 13th cross, 8th main to palace cross road-guttahalli. Availability of cab in 4 mts was confirmed - cab # 9855. Cab did not come for 15 mts and there was no response to our telephone calls. Nor would the driver contact us. Finally we had to take an autorickshaw. When i booked a uber cab yesterday at 13.00 hrs i was charged rs, 52 /- towards cancellation charges...
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R
Rakeshkumar.verma
from Mumbai, Maharashtra
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my mobile taken by cab driver

Address:400607
Website:[email protected]

I have missed to take my mobile set from uber cab which was connected to charging cord and kept between the 2 front seats near the gear handle. I started my journey from a3, runwal estate, ghodbandar road, thane west at around 1:55 pm today and ended at koperkhairane at around 3:03 pm.

My uber id is registered with number [protected]

On contacting one of the customer support number o[censored]ber from my friend number,...
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S
sith darth
from Bengaluru, Karnataka
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false profile/name and threatening by driver

Address:560024

Driver accepted the ride and stayed 100 meters away from pickup when it was raining heavily.
When the rain abated, i went to the location and saw that the driver had the seat flattened and was sleeping.
On asking why, he said that was as far as he was willing to go and refused to take me and asked to cancel the ride.

Got down from the car and started to threaten me saying its his car and nothing can be done about...
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I
Irina Dey
from Delhi, Delhi
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over-charge for trip

Address:Gurgaon, Haryana

On september 9, 2017, i booked uber pool from sapphire mall, sohna road, gurgaon to huda city centre metro; cost shown was rs. 59. That is the cost everytime i book a pool on the same route. However, i was charged rs. 153 at the end of the trip. A passenger who sat before me dropped-off midway and did not pay anything. I ended up paying for him and me due to the driver's fault of either not ending that passenger's trip or starting mine before...
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N
Nandita Dollar Kothari
from Mumbai, Maharashtra
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payment transaction without ride.

Address:Mumbai City, Maharashtra, 400020

Dear uber team
On 27th august i was in major rush and i booked an uber cab.

The driver was going to take 20 mins and i could not wait. I asked the driver and cancelled the booking.

However, on my credit card i have been charged 68 rupees for the same.

Request you to kindly look into the matter and refund my money

Thanks

Preksha kothari...
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A
Akgpab
from Kolkata, West Bengal
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uber driver avoided pick up & taking calls on 2nd sep'17

Address:Kolkata, West Bengal, 700040

Had booked an uber on 2nd sep'17 at 20.45 hours. The driver (Someone as soon jha mb [protected]) took the call & was nearby conveying to reach by 2 mnts. Came down from home & called at 20.46 when was told he is at spot which proved wrong. When called again he requested to cancel the booking. Repeated calling (6times) from 20.45 to 20.55 did not yield any result as she jha did not take the calls.
Followed and tried for another but...
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H
Hajira Banu
from Tumkur, Karnataka
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driver had cancelled the ride without notifying the user.

Address:Bangalore, Karnataka, 560051
Website:From the app

I would lyk to bring in notice about the irresponsible behaviour of driver bhyrappa driving (Ka...2660) toyota etios..

Wen asked about teh cancellation he told i hv passed the way and couldn't reach bcz of traffic in the particular... This should not be a reason bcz each person hv there own reasons and needs.. If the driver is not able to pick the trip then he should not at all accept.....
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