Uber India Complaints & Reviews

Had taken a trip on uber cab on 25 december 2016, at 11:08 hrs from palam vihar, gurgaon to greater kailash, b-block, new delhi with cab driver balraj. The fare was rs, 440=35.
Full fare as indicated on the meter of the cab after the trip was paid in cash to the th driver on his demand. He stated that he was not aware for to put it on system and demanded cash as it was demonetization period.
The uber company is demanding payment...

When i tried to book a cab, it showed insufficient funds so i added amount of inr 350 in paytm. But the ride was not booked and it showed again insufficient funds, so i added again inr 300 and this time ride was booked and payment was done. Inr 350 still is kept in hold by uber and the transaction was completed by paytm end. Now the amount is not showing in my paytm balance and kept in hold by uber with no reason. Later on i had a ride and...

I am a permanent usero[censored]ber. But when i wanted to book a cab through your app i couldn't do so. Reasons it said that my password wasn't matching.in turn i tried to contact the help line or the customer care. To my dismay there was no customer care number was available. The secret behind not to disclose customer care god only knows. Again i tied to register a complaint. It was my e mail and password. As usual same problem. Once again i logged...

I use uber frequently for my travel like office, outside etc...

In my few recent trips uber is charging 2 way toll charges including gst even though the toll route is having one entry and one exit.
Moreover the cab driver buys only one toll charge and govt also charges only one for exit and another for exit.

I have raised to uber about the issue several times, but there is no use and again and again they...

I had an uber trip from international bangalore aashram to prestige shantiniketan, whitefield, bangalore and i already paid via my debit card after the trip. The charges were 957.38 and this amount already got deducted from debit card. But uber says the payment was unsuccessful. I cannot book any other ride until this gets sorted out. Below is the message that i received after deduction-

"your debit card — has been used to...

I am a regular customer of uber india but on 22/08/2017 at 11.21 pm, i book uber cabby tapzo app, which vehicle no was ka19ab5498 and driver name was shreeshail. I booked uber xl because i was with my friend and all are girls that's why i booked xl but after booking cab i wait around 15 min but cab was not moving so called driver and he told i am sleeping i am not coming and abuse me and also told me why you people wandering at night. And...

I have been charged. Unnecessary cancellation charges by uber. My driver informed me that he is coming but he did not come I am waiting in pickup point properly. Driver never called second time.Then I have charged. When tried to report uber is removed" in correctly charged cancellation" option.😃. No customer care no notavailable if you make call you will be charged Rs 8 per call.😂. If you report it throuh help no proper discussion about...

The driver didn't have his phone showing the routes and i think that hos gps was not even working as i had to tell him the routes. I think some thing with his phone went wrong and thus the trip route got changed showing some route different from which i have travelled. The estimated fare showed extreme surge which is not feasibly possible. I travelled to the same place in the same route and the estimated fare was what i had to pay. I want...

Yesterday at chennai at 10.53 there is a cancellation shown by the driver and i am charged rs.52.50/. I was waiting for the car and to my surprise he never turned up and later cancelled the trip. I had never requested the cancellation of this trip. I am a regular traveller in uber and i am surprised to see this happening in uber for the first time. Hence pl. Investigate and credit the amount deducted in my account. These type of incidents...

I had booked a ride at Delhi for Harinagar but the driver did not know the place to pick me up. He was unable to trace my place( Hotel Raddision Marina, Connaught Place). I was getting late and booked another ride. To my surprise I am being charged this amount although the driver cancelled the ride. This was not expected from a company like yours.

I may please be given refund....

Hi,

I have lost my mobile 2 weeks back and i have been constantly writing to uber to let me start my mobile number on uber

But instead of doing that, uber has even blocked my mobile phone when i tried using my old number whose password i am not able to retrieve.

This is basically a kind of harassment which is being caused by your so called policy. I have written so many times to you. But nothing...

My name is nagendrababu and today 02/09/2017 i booked uber cab at around 8:20p. M. And noticed arriving in 6min... And he was calling where are you... I told to him.. Im here... But he was not came... But still showing arriving in 2min after 20min it was showing arriving in 1min... I was called him around 15to20min he is not responding... Im fullly dissopinted uber
His name patchathnnieraja (Maruthi suzuki swift dezire)
Tn85c8901...

Hello Team,

I have already paid the payment done the payment for the trip which was for 18 august 2017. But now when i book an ride it shows to be outstanding payment. please look into the same and resolve the issue accordingly. Do let me know if any other details required, so that i can help you with the same accordingly.

Regards,
Prashanthi...

Dear team

I had hire your uber taxi (RJ 14 TD 4778) driver name Lal Ram Choudhary ([protected])in jaipur from Vaishali nagar to chomu Pulia, its hardly 6 km. And bill was generate Rs1800 due to selection of wrong option (HIRE - HATCH). I Had paid him Rs100 as minimum bill. U can trace our location, and Please rectify the bill so this matter close and hope this will not repeat in future, as we are prime customer o[censored]ber. br...

This in reference to the trip for which i availed uber cab service, here are the trip details

Sunday 20/08/2017 at 3:47 pm

Tata indigo

Pick up - 89, old munsfi rd, bihari nagar, naya ganj, ghaziabad, uttar pradesh 210001, india (Pnb bank, navyug market, ghaziabad)

Destination - gaur global village, crossing republik, ghaziabad, u. P. 201016, india

However in the uber...

Dear sir,

I have booked uber but the driver did not reach the pickup location after about 20 minutes i called him and told him where he have to reach.

But after about 20 min he didnot picked my call. I called him many times but all were vane. I wait for him about 1 hour but your driver neither picked my call nor he reached.

When i checked uber app i saw that your driver had cancelled it.
br...

On 30 aug 17, i tried to book a cab and it showed pending payment.
I paid it through credit card. But it yet showed payment pending.
A couple of hours later, i again paid via paytm.

Then on checking the trip for which i was charged it does not show up in recent history.

Was charged inr 206.5 twice, for a fake trip generated by uber!

The customer support just sends template responses...

Sub rs 204.70 charged twice.
Sir
Today ie on 01.09.2017 you have charged rs 204.70 on account of failed paytm transaction on account of my trip dated february 2, 2017. But this payment was successful on february 2, 2017. Even then you have rs 204.70 again on 01.09.2017. Screen shot of both successful payments is attached herewith. So please refund the amount of rs 204.70 in my paytm account and it should not happen in future....

Uber is the worst service provider amonst other competitors. I booked the ride and driver was 18 mins away from me, when i tried to cancel the ride. They charged me cancellation fee. It means if you book any ride in uber, either you travel or pay fine.

Never gonna book uber next time onwards.

Totally pathetic experience with uber...

Uber sucks...

I refer uber to my friend. I did not get any free ride. When i complaint them. They said that the system disabled the same due to voilation of terms. I ask them to provide the detail which term was voilated. They said that this is a system genearted system the system can not distinguish between wsuspicious account and a normal account. I am not satisfied with the reply....