Uber India Complaints & Reviews

I have missed to take my mobile set from uber cab which was connected to charging cord and kept between the 2 front seats near the gear handle. I started my journey from a3, runwal estate, ghodbandar road, thane west at around 1:55 pm today and ended at koperkhairane at around 3:03 pm.

My uber id is registered with number [protected]

On contacting one of the customer support number o[censored]ber from my friend number, their representative were not able to support me at all and in fact when i asked to let me talk to their supervisor she just denied.

Post that i kept calling on my mobile set till 4:10 pm from numerous of my friends but no driver didn't received it and later switched off it. Since driver and cab details were in that mobile which i can't access other than the mobile set, hence i am not able to contact driver.

I have sent mail to [protected]@uber.com which customer care person asked me to sent, but so far there is no revert.

Driver accepted the ride and stayed 100 meters away from pickup when it was raining heavily.
When the rain abated, i went to the location and saw that the driver had the seat flattened and was sleeping.
On asking why, he said that was as far as he was willing to go and refused to take me and asked to cancel the ride.

Got down from the car and started to threaten me saying its his car and nothing can be done about it.

Also he did not put his name in the profile wrote to be hard of hearing (Falsely), which is a clear security guideline violation.

Attaching photos of ride with profile information and image of cars number plates

On september 9, 2017, i booked uber pool from sapphire mall, sohna road, gurgaon to huda city centre metro; cost shown was rs. 59. That is the cost everytime i book a pool on the same route. However, i was charged rs. 153 at the end of the trip. A passenger who sat before me dropped-off midway and did not pay anything. I ended up paying for him and me due to the driver's fault of either not ending that passenger's trip or starting mine before i sat.
Note that there was normal traffic and the cab did not go off-route once i boarded the cab.
I need a refund for the extra amount charged.

Dear uber team
On 27th august i was in major rush and i booked an uber cab.

The driver was going to take 20 mins and i could not wait. I asked the driver and cancelled the booking.

However, on my credit card i have been charged 68 rupees for the same.

Request you to kindly look into the matter and refund my money

Thanks

Preksha kothari

Had booked an uber on 2nd sep'17 at 20.45 hours. The driver (Someone as soon jha mb [protected]) took the call & was nearby conveying to reach by 2 mnts. Came down from home & called at 20.46 when was told he is at spot which proved wrong. When called again he requested to cancel the booking. Repeated calling (6times) from 20.45 to 20.55 did not yield any result as she jha did not take the calls.
Followed and tried for another but failed getting a cab forcing to take a yellow taxi & commute. Now see there is a charge of rs 47/- put on my account which is not justified as it was not for reasons attributed by me. Submit it should be waived and the driver be pulled up.

I would lyk to bring in notice about the irresponsible behaviour of driver bhyrappa driving (Ka...2660) toyota etios..

Wen asked about teh cancellation he told i hv passed the way and couldn't reach bcz of traffic in the particular... This should not be a reason bcz each person hv there own reasons and needs.. If the driver is not able to pick the trip then he should not at all accept..

Toady i had booked a cab but when i called the driver the driver mis behaved and refused to take me to that place as he did not wanted to go to the destination i had set. The drivers name was mohd car number dl 1rta 7747. The way he talked to me was not acceptable. Please take strict actions against such drivers. I have attached the picture of the details of the driver. Please have a look

I had taken a ride with uber from imt manesar to terminal 3, delhi airport on 7th september 2017. The cab driver was pawan. And my invoice number is wetuaoak[protected]. I am not very syre of the uber billing system. The bill was 692.18 including the toll fares. I got to know this only after the receipt of the invoice online by today. But the driver told me that the amount which was shown after the ride was excluding toll fares and he has taken me 160 rs extra for the toll charges. Its really a cheating behaviour by the driver and its not fair one who is using the uber service for the first time..

Driver name satnam singh

S/o jeet singh

License no up78 [protected]

Attached with vehicle no dl1rta8164
Plz do the needfull

Ye band bina licence valid licence k uber cab drive kr raha h. Kyo???

Plzzzzz take some action about this and this is punishable offence

So i feel unsafe to drive with you uber plz i request u to do the legal structure so that our indian people's lives safe.

I booked uber undergo on sept 3, 2017. I made contact by calling him to enquire where he is & he told me he is on the way. And after 1 min he switched off his phone, i called him more than 15 mins but phone never been switch on. This behaviour o[censored]ber cab driver was not professional. Take proper action against him. And his mobile no. Is [protected].

Hi

I would like to lodge a complaint against uber.
They've forgotten the fact that they're a tertiary sector cab service that runs thanks to people like us.

This incident happened in indiranagar metro station, where i booked my cab, it was a toyota etios driven by this driver named ikbmal rekha. The driver was in a place called victoria layout, around 3 kms away from my location. Suddenly the app shows he was on my location. I looked around and even tried to call him twice on the number provided, but the phone was switched off. Then he cancels my trip and i've been charged ₹ 42 for cancellation?

This is the second time it happened. The first time i was standing outside jw marriott, which is a prominent location in bangalore, my driver first was a localities, and let's face it, he was not willing to understand hindi. Then one of my colleagues spoke to him. He said he was on his way, and he cancelled. I had to pay ₹42 to the next can that i booked. I thought it was a one time mistake. But the same thing happened today.

Why is it that their driver-partner can give us a bad ratingdue to their biasedness towards people like us? I mean can you not just be human and give me 5 stars like we do. Why is it that anything happens, i'm the one facing trouble for no apparent reason?

I would like uber to apologize and return my money.
Thanks

I requested a ride from akashvani bhavan to north block, gate no. 5. Fare shown was rs.36/- after a discount of rs. 50/- (If there promotion coed can be trusted). The driver took me to gate no 4 metro station near north block (About 300 metres away from my destination. On my request he dropped me at north block and my fare showed rs. 75/- after the discount which meant the total fare for a distance of less than 2 kms is rs. 120/-. When i requested for a refund of the excess amount charged they wrote back its the actual fare so driver was right.
What sort of hooliganism are these uber people up to? I want to lodge a police complaint for fraud and cheating. Can you help?

I have an uber account, which uber closed without any valid reason. I had rs. 120 in my account. Now when i contacted uber help, neither they are giving me access to my account nor giving my money back. I have also sent them my mobile no. Snapshot as they asked still they are not not doing anything and not giving any valid resaon for it. Help me get my money back.

The driver did not answer my call and kept me waiting for over 10 minutes. Wasting my time and leaving me frustrated. I tried calling atleast 5 times he was on the same place on the uber map. Driver's name was ramzan ali driving a hyundai xcent. This was at 20.50 hrs in kandivali west mumbai.
His mobile number is [protected].
Above all this i am charged a cancellation fee of inr 48.
Attaching a photo of trip summary for which i was charged a cancellation fee also observe the start and end point of the trip.

Kindly take strict steps so that the driver learns a lesson.

I had booked an uber from my location i. E. Hma new campus, bangalore to holy ghost church. The uber after making me wait for almost 20 minutes did not come and i recieved a message stating thank you for riding with uber.
It was a tata indica. Driver's name was yashaswi as shown in the uber app. I had to wait for so long and the driver did not even turn up. A receipt of rs.39.43 was generated for a trip that i did not even take.

Date: 6th september 2017

Booked an uber pool from manjunath layout to bagmane constellation park mahadevapura. Uber cab driver firstly drops the customer who was supposed to be dropped second before me even after knowing that she is the second drop while it is pouring cats and dogs with puddles everywhere.

Her drop was a service lane which meant that i would have to travel an unnecessary amount of distance which could have been avoided if the driver had dropepd the correct person first.

After dropping her, the cab driver asks me to get down at the same location even though the locations are completely different across the marathalli highway which is infamous for its heavy traffic and dangerous road condition in heavy rains. When asked to drop at the location, cab driver starts yelling and says (His exact words) "what do you think of yourself. From where do you guys come. As if you have roads in our cities and towns. Only come here to dirty our roads and city." complete racist bigot who was driving me. Also threatened me that i'll have to sit for over 2 hours in the cab if i want to be dropped.

Even after getting him to travel till my drop point, he drops me on the roadside which is again infamous for its heavy traffic which has seen multiple accidents and is kown to be risky for pedestrians.

Cab number:
Cab driver name: soma
Driver details in picture attached

I booked wb04f9497 from sbi jodhpur park, waiting on the main road. I spoke to the driver at 13:47 hrs, i gave him my whereabouts, after sometime he asked me to come down to his place which was about half a kilometre away from my place. I asked him to come to my pickup point which he refused. You don't have a scope for status updation / complain in your booking app. I would request you to look into the matter and appraise me the status. If possible add a scope for complain/ help etc.in the booking app.
I mention here that i am a regular customer of your organisation.
Hope to hear a positive response from you.
Regards
Uk sengupta

I wish to place on record that i had booked uber x - honda amaze (Driver mobile no. [protected]). On following the tracking your ride facility in the uber app i found that the drive had come to the entry gate of kanchanjunga apartment, sector - 53, noida (The entrance of my pick up poingt) and thereafter, cancelled the ride and went. I had booked this uber ride as i was doing so for the last many days for reaching wave city centre from where i board the metro train to my office.

As a result of this behavior of the uber driver i had to board an auto to reach wave city centre and thereby got late in attending office. Also, i was charged cancellation fee of rs. 57.75 without any fault on my part.

I request that the above issue may be examined to find out as to what necessitated the uber driver to terminate the ride without any cause after reaching the entry gate of the pick up point failing which i shall be compelled to stop using the services o[censored]ber and switch my patronage to the ola cabs.

(Siddhartha mukherjee)

Today i booked a cab but i did not receive taxi number and driver contact number and riding was booked. He cancelled the ride without informing to me and why i need to pay 42 rs cancellation charge as driver cancelled the ride not me. And in uber go charges was unexpected 156 rs after discount what the hell is this. Refund my money as this is not my fault. Otherwise i an going to delete your apps. Thank you

Date : 5/9/17
Time : about 9:30 to 10:00
Driver number : +91 [protected]
Driver name : bacchu
City : kolkata
Starting point :198 vivekananda road, kolkata 700006
Destination : convent road (Near cit road)
To : uber india
Consumer/from :srabani sur

The driver of the cab namely bacchu abandoned the patron in amherst street. The driver spoke that he would not take the customer to the destination. This happened only 2 minutes after getting on the cab which too was available only after waiting 20 minutes. The driver also mentioned that there was a mixup with another patron and after a long persuasion the driver disagreed
And left the patron there. However though, the number was not noted. Hence, i
Sincerely request you to eradicate this inefficiency of your drivers. This was by
Far a very serious and ineligible conduct of your employee!