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Uber India Complaints & Reviews

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Last updated Aug 7, 2024
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Uber India reviews & complaints page 198

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P
Prasun Basu Majumdar
from Guwahati, Assam
Aug 27, 2017
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wrong deduction of cancellation charge

Address: Kolkata, West Bengal, 700084

1. The trip that i had booked around 12:34 pm on sunday, 20 august 2017, was cancelled by the driver for reasons best known to him. I called him to give directions to reach me at 12:38, 12:50, 12:51, 12:54 & 12:56 (When he cut the call and stopped receiving calls). I also got a message from uber that the driver had cancelled the trip. But i have been charged rs. 47.25 for a cancelled trip from my paytm account. I had to book another uber...
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Prajna samal
from Guwahati, Assam
Aug 27, 2017
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refund

I m a regular customer o[censored]ber. But yesterday it was pathetic. The driver came and refused to go to our destination. He stood there knowingly for 5 mins. So that he can show he waited for us. It charged 92 rupees for waiting purpose and we paid 92 rupees in the next ride which is very unacceptable. If this happens in future i ll quit uber and choose another cab booking service....
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Roheet Patir
from Delhi, Delhi
Aug 26, 2017
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fare show too much after completing the trip

Address: New Delhi, Delhi, 110096
Website: uber.com

Iam very really uber is a fraud cab service.. Govt should band this service.. Actually the matter is clear they charged to much... Even in starting the show only few rupees after complete the trip the are increases to much... Really a uber service is not providing very bad service and cheated the customers... Today i took a uber go from new ashok nagar metro station and the fair show only 183.56 rs but after reaching arunachal bhawan whenever...
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Eatin_curry
from Chennai, Tamil Nadu
Aug 26, 2017
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cab driver unprofessional

Address: Chennai, Tamil Nadu, 600107

The driver took a longer route than necessary.. Was not able to follow directions and was verbally aggressive using curse words at me. He then overcharged me 500 rupees on a 100 rupees trip. This kind of a scammer should not be able to drive cabs... He was shouting and cursing the whole way and could have assaulted me at anytime... I was feeling scared as the cab driver was threatening me through the entire route....
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Address: New Delhi, Delhi, 110060
Website: get.uber.com/new-signup/?kwid=kwd-169801042&tar=&gclid=CjwKCAjwuITNBRBFEiwA9N9YEOWb1dgPpJ6KK

This incident happened on 24/08/2017 at bangalore. Destination was between kempagowda international terminal 1 to adarsh palm retreat, deverbisanhalli, ecoworld. Time was 10:15pm. Driver name - arun, from girinagar bangalore. He took me to my destination and asked me that i had to pay 1100 rupees. I told him it was about 850 rupees as per i saw in the app. As i was in the basement i had no network to see my uber app. I anyways gave him 1000...
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mallicksuman1
from Kolkata, West Bengal
Aug 26, 2017
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misleading charges

Today just 15 mins before i travelled from '50, masjid bari street' to 'howrah railway station'. It showed an amount of 59 rs in uber go. But when i arrived on howrah the driver charged 132 rs there. Without any previous pending charges. This was not desirable. Atleast one should not be misguided like this. If i knew i would have gone for other ways. Some price deviation is ok. But how such big change can possible?...
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manojweb
from Noida, Uttar Pradesh
Aug 26, 2017
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uber is not taking any action

On 17thaug i booked uber for my guest to airport from home to airport delhi terminal-3. Uber i booked using my credit card but driver misbahved with my guest at airport & insisted on cash inspite of my explaining him this trip is booked with the card payment. My guest was in hurry so he paid cash to driver to prevent himsef from unnecessary argument with driver. Next time today 18th-aug when i tried to booked for another trip uber apps is...
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Hema R latha
from Tiruvalla, Kerala
Aug 26, 2017
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fraud done by a uber cab driver, balagurusamy (tn64k0042)

The conduct of the driver is totally unacceptable, he acted with utter unprofessionalism and rude manner. I and my mother wanted a ride to phoenix market city, booked a tata indigo driven by a driver called balagurusamy, (Tn64k0042) and got cancelled. Then i had to try again, it got booked with the same driver mentioned above on (26/08/2017). The amount to be paid for availing the service by uber showed rs.102.75. We boarded the car and he...
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Manish Kumar Dwivedi BHU
from Delhi, Delhi
Aug 26, 2017
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took extra charge while travelling from ahmedabad railway station to iim ahmedabad

Address: Ahmedabad, Gujarat

I have travelled by uber from ahmedabad railway staion to iim ahmedabad on 26 august 2017. Driver has charged rs 57 extra charge for showing outstanding balance.

Please resolve this issue and get back my rs 57 charged extra by the driver while travelling on 26 august 2017 from ahmedabad railway station to iim vastrapur, ahmedabad.

Kindly refund this amount from uber to me, charged as extra money....
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A
Ahindranath Choudhury
from Rajkot, Gujarat
Aug 26, 2017
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unfair overcharging

Address: Kolkata, West Bengal, 700084
Website: www.uber.com

I am complaining on behalf of my father who is a senior citizen accessing the services late evening. It has happened twice that when he has booked it has shown a confirmed price on booking but charged three times more after reaching the destination. Upon reporting the matter to uber they have unjustified explanation like track change or destination change. After a particular point they stop responding and the consumer has already paid and...
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Shiraz2707
from Kolkata, West Bengal
Aug 26, 2017
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wrongly overcharged for uber pool 1 seat as per fare shown

Address: Kolkata, West Bengal, 700016

My mobile number is+91 [protected]. I have been duped twice by uber after showing fares on app.
On 19/8/2017 i had booked an uberpool for 1 seat. The fare it showed me was rs. 39 but wen my trip ended i was made to pay rs.93. How can my fare change if i had booked an uberpool fr 1 person. I had to pay 54 extra. Wen i complained in the app, they refused return of extra charged money.

Again today when i booked an ubergo,...
+1 photos
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N
NARao
from Bengaluru, Karnataka
Aug 26, 2017
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driver non cooperative

I took a uber pool cab with the details below from rangadorai hospital, bangalore to 6th main 6th cross kenchenahalli rr nagar bangalore.
Driver's name :suresh
Vehicle: swift dzire no ka 05 af 4689.
The driver took a long route and we landed 40 mins late.in addition he charged me rs. 179. At the time of booking the trip uber pool indicated rs. 89 and ubergo indicated rs. 139. Opting uber pool i landed up paying more,...
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Ruth Eunice
from Muragacha, West Bengal
Aug 26, 2017
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double charging the customer and refusing to refund

Address: Kolkata, West Bengal, 700156

Every time i have taken the service, i have faced some of the other issue. The latest being had to pay the amount twice. The driver asked to pay the amount and the amount was deducted from my uber credit account as well. When i asked for the refund they say that last time it happened they made an exception but can't do it this time! Why doesn't their system show that the charge is being deducted from the uber credit account and that the customer...
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M
from Mumbai, Maharashtra
Aug 26, 2017
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complaint against promo code of 50%

Address: New Delhi, Delhi, 110092

Hi last three days i am using uber cab n i have availed n apply the promo code of 50% off on your next 10 rides. But i think uber people don't understand the meaning of 50%. Instead of that they only reduce rs50 from total fare. If rs50 is off then why they r promoting 50%. 50% is something different half of your total ride.
So plz stop promoting....
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Rinku Kevalramani
from Nagpur, Maharashtra
Aug 26, 2017
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demand high price instead of estimated

Hello
My self rinku rajai. Yesterday i used uber first time. I booked cab but it was cancelled automatically... After that i book the cab agai from uber. It saw estimated fair 164 clearlly. Transaction id is as follow. T5e133a8e62cd0051f0cd2b00. 24 aug 2017, 01:22 pm. I travell trough that cab & reached destination confortably. At that time driver demand 275 ₹ insted of 164₹ may be it is 5 to 10₹ variation i can understand but...
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Ismail Ali Isse
from Hyderabad, Telangana
Aug 25, 2017
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company

Address: Hyderabad, Andhra Pradesh, 500008

More than 3 times it is happened i booked cab but not coming the driver my place and i am waiting more then then minute then he cancelled and every time company will panish me money why they take money whey the panish the cab drive wasted my job my time today it happened if it happened another time i am not taking uber cab you are doing bad jog

Bye eng akram...
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R
radha raja
from Mumbai, Maharashtra
Aug 25, 2017
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not able to use paytm

This is my second complaint with uber for the same problem. I haven't received any reply /action yet.

Every time i book a ride with uber, if i select paytm option, my booking shows error in the payment. It forces me to compulsorily select cash payment.

Does this mean the passengers have to carry loads of cash to utilize the service. Uber doesn't stand it's purpose of cash free travel!!!

I request...
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prashant25a
from Lucknow, Uttar Pradesh
Aug 25, 2017
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overcharged amount charged

Address: Lucknow, Uttar Pradesh, 226005

Uber has overcharged me on this trip to railway station to my home, driver has told me that there is some search issue and file a complain they will return you the money as it is too much but now they are not accepting that this is unfair amount.
Details screenshot attached

Even the parking is charged twice once by cash and one in final reciept...
+2 photos
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Y
ynk
from Bengaluru, Karnataka
Aug 25, 2017
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driver cancelling unilaterally after half an hour wait - bangalore

I am a doctor, on the way to attend the patients booked uber yesterday. After showing the car and waiting time of 19minutes, the cab driver arrived to nearby place about 200 meters away after 30 minutes and unilaterally cancelled by going off line. Driver by name sharanappa at 9.15 p. M. He could have refused at the first instance itself instead of making me to wait. If this is the kind of service one would get from uber i s thing i should...
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A
arupkdas
from Kolkata, West Bengal
Aug 25, 2017
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exorbitant trip fares charged

Dear concerned,

I am really taken aback and astonished to see the total bill o[censored]ber for today's ride for such trip!!!

During high demands there may be higher rates but this amount cannot be expected at all. This is just like fooling a customer wherein there could have been no hint at all. There had been an estimate from your end as rs.300 to rs.500 odd amount. But post trip completion it's rs.1000 odd amount?...
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