Uber India Complaints & Reviews

For taking a 6 am international flight in mumbai i had pre-booked a uber suv cab to report to my house at 3 am. It did not turn up. So i booked another uber at that time which kept on saying arriving in 4 mins - but did not turn up for 15 mins. I had to run in the rain to get a normal taxi. On top i received a rs 150 cancellation charge - which i refuted and they have reversed the same. But no explanation or even a word of apology for such...

I am an uber partner(driver) in Trivandrum since December 2015 . I received affordable income in the starting stage and but from the middle of 2016 company started behaving like a fraud and was reducing the incentives and making huge number of attachments which is higher than the trip level.Now it's difficult to earn atleast to pay the vehicle finance . The partners are in a very critical situation now. Uber is maximum harrasing and utilizing...

I booked uber on 12 august at 9.32 am. But driver name eshwar cancelled without intimating also i was at the pickup point. I applied for refund but no reponse from uber. Instead of thefting others money go for begging. This kind of cheating i never seen if your unable to provide service to the customer get out of the market why are u wasting our time and money.

Go to temple and beg with a uber board atleast that is far better...

My name is dipen halwai... My mobile no is [protected]... I am incorrectly charged 57/- rs twice as apart of cancellations... And on 1stbof aug. 2017 i have not booked any maruti alto and they have charge 57 as a cancellation charge which is not done... They are cheating us... I have paid for 1cancellation already for 6th july and paid through credit card... They told me to give credit it is reflecting too but again they have charge d 57 on...

This is very unprofessional of your drivers! You guys dont respect time, was waiting for the drivers from 15 min and at last he stopped picking up call. I booked cab at 7 43 and car was xcent and driver name was prakash. Extremely disappointed, not going to use uber from now!!! Pathetic service. Can you pay back my time and money, i had to reach hospital at 8, now its 8 30!!! Do u guys realise that!!...

I had booked a cab by uber app.. And it was the gps' fault about the location. As i am not from pune i don't know about the location. And when i asked the driver to cancel the trip automatically my rs.63 which i should not have paid.. I request rhe redressal authority to look upon the matter and kindly refund my money.. As i don't expect this loss to me by uber..
Hoping for your kind attention to the matter....

Hello.. My self dr upasana i m regular use o[censored]ber today at 3:30 pm i finished my work and was coming back to my home i was waiting for uber.in that time one car was going toyota etios g and that driver was harassing me.. He was using bad words like come and seat next to me i wil not take money etc etc.. I called 100 and make a complaint against him i took the photo of that car just want to request u if this car is working under u so please...

Hi, i am piyush from delhi. Today, in the evening i took uber pool for destination and at time of confirmation application show 49 rs but when driver drop me at destination, he demanded 156 but uber application never show such bigger amount during pickup time.
I request to u people plz about this fraud company and fraud people who are here for loot and drain of wealth from india. This is firangee comany for drainage of wealth from...

Hi,
It's namrata,
We met with a small accident with one of your uber driver today at around 8:30pm
We were near madhuri idli shop in kormangla, when our car got stuck on the left side near a pavement, as it was raining and behind us was vehicle no. Ka 51 aa 3784.
The driver could see that car is stuck, but he stood v close to our car and while trying to back our car to get it out of the pavement we slightly touched...

I took a uber ride today from upkar apartments, mayur vihar, new delhi to sector-3, r. K. Puram, new delhi.
My app showed rs. 39 for the ride cost. But the drivers app showed rs. 149. Also the time of pickup and location was different in the drivers app.
I argued with the driver, so he called the uber company which told me to pay rs. 149 and then register complaint. I had no option but to pay rs.149.
So here, i am complaining...

Every time when i send a mail to uber support team with some concerns or queries, the response that i get from the executives are factually shocking.

1-it seems that the customer care executives are copy pasting from some already saved/available drafts in spite of responding to the core issue that the customer has raised.
2-they are able to respond quickly (5-10 minutes) at times however, in majority of the cases they...

After my drop, on Driver's phone it was displaying that I cancelled the trip and on my device it was displayed that my trip is not cancelled . I did not cancel the trip and I was charged 200 rs extra, the amount directly deducted from my paytm without any information, inspire of having UBERPASS.

I have tried calling helpline number but non of the number is reachable .

I want my full payment now . This is unexpected...

I booked an uber taxi on august 10, 2017 at 5 pm indian time i. E.in chennai tamil nadu. The charges were shown as rs.167 and i confirmed the booking. My receipt showed as trip fare 168.81, l subtotal fare 168.81 and total as rs.168.81 but cash as rs.387/- how is it possible the total is not correct i should have been charged only as 168.81. N i was as rs.387/-. This is a mistake by the person who is doing this calculation. Kindly look into...

I have booked the can today around 7.50. Pick up point at doddakannali. I can see in map that driver in same location. He made me to wait 10 minutes. I waited for 10 minutes and cancelled the trip.

After few hours later driver texted me in whats app, he is not at all professional. He did not texted me for any reason regarding the trip. He was talking non sense.

Please take an action. If you need any further details...

We booked an UberGo on Aug 5, 2017, which showed waiting time as 10 min while booking. But we waited for more than 20 min, still the cab did not arrive. When we called the driver, he asked to wait for another 10-15 min. So we cancelled the cab and took an auto as it was too late already. On the next trip I was charged Rs. 52 as cancellation Fee. Since it was not my fault, but the driver's, it was incorrect for UBER to charge me....

I have used UBER Go service from IFFCO Chowk, Gurgaon till Sector-5, Gurgaon on 17th July 17 at 10.07 PM and upfront fare was shown only around Rs 100. However driver forgot or intentionally (can’t comment) not ended my trip and went to Greater Noida & so.
Further, while making payment for booking next ride on 26th July (as payment is asked next booking through card on app), have observed incorrect billing of Rs 1852.55 (Trip started...

Today (10.08.2017) at the time of booking a uber cap, from my home to mayo road, the amount shown rs99/- as per uberpass and after booking the same amount shown. But when i complit my trip at mayo road i paid rs255/-. This is happend in 2nd time, on 01.08.2017 same thing happend. Book uber rs99/- but paid amount rs318/-. I want to refund my excess payment....

Today it was raining and i could find a single uber in my area nor was the app taking my pickup location. I had to wait for not less than 1 hour to get a cab and even for waiting for so long i was enable to get a cab from uber. It is very problematic if i don't get a cab in such bad condition. This has not happened to me for the first time. I can't fathom how uber is giving such bad service....

Car number plate MH01CJ5519
Driver Santiago
Agreed to pickup at Kings Circle to Andheri Recreation Club, about 15 mins into the journey car stalled and driver Santosh said" fuel is low so can I switch off AC and I don't have enough fuel to drop you to destination, " we said no and then we agreed to drop us off near a station and then he dropped us at Bandra. When paying, driver Santosh asked for full price. Please look into...

1) Travelled by Uber cab, Hyundai Xcent, MH48F4075 on 05.08.17 from Chattrapati Shivaji International Airport, T2 to Highland Residency, Dhokali-Balkum Road, Thane. Cab was booked by Uber Supervisorat P7 of Airport (due to some problem in my mobile). Supervisor showed me estimated cost of the trip as Rs.547. Received SMS on my mobile with Vehicle/Driver details. Upon reaching destination Driver charged Rs.685.

2) Whereas for...