Uber India Complaints & Reviews

As i had booked uber cab today at 1 am and i had waited halfen hour and then called the driver but the cab driver was not responding to my call and i had waited more 20 mins then also the driver didn't respond. And even he didn't call back. I don't no his name as he changed the cab but am having his number ([protected])

So i request you to take an action against him.

Sir, i have booked a cab on july 22, in chennai, but the driver refused to come for the short distance and made has wait for 20 minutes during night time and he himself cancelled the trip. Aug 13th i taken a trip for that ₹80 was the fare, but driver collected 80+150 =230. 150 for last trip cancelled, but it was done by the driver. Driver behaved like a rowdy and not willing to talk to the uber office. This makes me fear to travel in uber cab. Please be careful with uber.

Sir/madam,

On 04/08/2107 @ 1.01 hours, i have booked ride for terminal 1-d from nirman vihar.

Driver jagdish attended the call. But riding him was the bitter & loss making experience with the uber of so far.

You records will speak how frequent rider i am o[censored]ber, this first worst experience of me not only caused humiliation & frustration but a loss of 6500/-

First of all it was not driver jagdish himself but some one else who just few days back entered in delhi. He admitted that he is not aware of the routes.

Your tracking will speak. The distance of less 20 kms is covered by him for 28 kms by taking wrong routes. Further the normal time 40/45 minutes has been consumed for one hours & forty minutes. Instead of terminal one d he reached at terminal three.in confusion & stress he drove the vehicle in a rash & unsafe condition.

He dropped us at the destination at 2.40, minimum one hours late than schedule. This result into the missing our flight. It took us to face financial burden of 6500/- to book next flight after three hours.

Request you to make good of my loss of rs. 6500/- & initiate action against the cab driver.


Regards,

Y p miglani
# d 235 top floor
Nirman vihar
Delhi pin - 110092
Mob-[protected]

I booked a cab at iit guwahati campus to travel to national law university & judicial academy, assam om 13th august, 2017 sunday at around 16:30 hrs. The cab came to the location spot and when he get to know the destination, he started abusing me and forced me to get down of the car. Even after all these humiliation he refused to cancel the ride getting known of the fact that my meter is going on. I had no other option other than cancelling the ride and the cab service providing company i. E. Uber also deducted rs 40 as a cancellation fees.
I felt very much humiliated and want the authorities to look into it.

I have booked a uber cab on 11.08.17 6.30 p. M.. As soon as i got the number i spoke to the driver and informed him that i was waiting for him. It was raining heavily so i was unable to take his call but i called him back immediately. He told me my booking got cancelled. Why are uber drivers so insensitive? Will you behave like this in us a? Just because indians don't drag the mncs to courts they are encouraging their drivers to behave in rude and deplorable manner? I request the company please take action against such drivers so that poor indians get proper service.

From two months am struggling to update my contact details and pay my previous ride fare.
I have two accounts coz first account was accessible and as it was an emergency time i made another account using alternate contact details.
I need to clear my dues with uber and update my correct contact number.
I mailed them but no use. No response. Ive been asked identity proof and gave them. I need to delete one account and keep one with proper details.
Someone please help me and call me up.
It's annoying by getting such revert.

Dear uber,
Am booked cab on April 2017 but some location Issue driver cancel the cab. Cancellation charges Rs. 63 pending from my side.
On 3rd of August I paid Rs. 63 to driver shiv then on 6th of August again in evening ride driver Bal asking for Rs. 63 .
Because of there amount collecting process again I paid Rs. 63

Kindly refund my amount because of April cancelled ride due to driver location not found why I pay again and again..
Resolve it asap.

Yesterday night i was book uber for my destination but one driver was accept my ride and suddenly he was canceled it without any reason and it is diverted to another cab driver was take too much time to reach at me and because of that thing i was cancelled it my cab. Because of your driver i was cancelled it and uber was charge me payment.

From now onwards i will not choose uber for any drive. It is for sure.

Hi,

I would like to bring my complain into the notice to the uber management. Today, i availed ubergo for the travel from howrah station to 16 ft, krishnapur, kolkata and i was charged rs.501.79/- (Rs. 442.79 + rs.60/-). While i booked the uber cab, it was showing that i have to pay rs. 200/- after applying the coupon code (25% discount). But, while i completed the ride, i saw that the i had been charged an amount of rs. 442.79/- (Through paytm) inclusive of parking when i already had to pay in cash the parking fee of rs. 60/- at howrah railway station. So, my complain here is :

1) i was charged twice for the parking fee.
2) coupon code didn't work.

This is completely unexpected from a company like ubergo. Till today, i only trusted on uber and never even tried to look for other services. But, i[censored]ber cheats like this then i have to think for the other alternatives. I will also never recommend anyone to use uber if no action is taken against this.

Details o[censored]ber account:

Name: chandrachur hazra
Mail: chandrachur. [protected]@gmail.com
Mo: +91-[protected]

Thanks and regards,
Chandrachur.
Mo: +91-[protected]

I availed an uber cab today at (12.08.2017) 6:26 pm from mohali sahibjada singh ajit nagar to chandigarh university. Cab driver name was sanmeet. I wasn't well so i was kind of having a suffocation inside the cab as the glass was down. So i politely asked him to open it so i could breathe fresh air. As i wasn't feeling comfortable and i have a problem of nausea. The driver made an issue out of that and talked very rudely and passed malicious comments to me to that extent that i would not avail your cab service anymore. What's the point of being so rude and passing nasty comments, when i'm paying you the entire amount you're charging.

I have been charged ₹142 on my ride of ₹109 and when asked by the driver he told me that it is due to technical error meter is reading inaccurately and my due money is credited into my account but they now said that i dropped out a little away from my destination so i have been charged accurately but the thing is i am forced to drop out due to there meter reading.. So even i cannot even reached to my destination and m charged with excess fare
Moreover they are not looking in to issue just simply reply with same message every time without noticing from my side
Also not read to communicate through ivr

Whenever i want to use my card to make payment for UBER rides i get an alarm to say that there is a due on my card and card can not be used.

I see no payment Dues to UBER app for car hire, so this is creating an issue and i am unable to use UBER as my preferred car hire company.

I fail to understand what this pending due is???

i would like a call from your representative to sort this issue

arun balakrishnan
[protected] or[protected]

Today i was travelling from vashi to kalyan i booked uber at 6.15 the driver - christopher took the wrong route. Took us frm vashi to roadpali to cng station n then to kalyan. When i booked dey showed us charge of 436 rupees but on dropping us at destination charge was 888 rupees. When called to verify at call centre the guy called rajesh spoke very rudely even without listening to us. I am feeling cheated and this is the 2nd experience with uber. Never ever travel with uber.

July 15/2017 driver has cancelled my trip without informing me and i was charged with cancellation amount of 52/- ruppees when i have given complaint on uber driver then i got message that issue is resolved and there is no need to pay cancellation amount. Today we went to rajbhavan road in uber go actually bill was 242/-rupees and driver took previous cancellation charges of rupees 52/- is this the way u resolve an issue if driver cancels why we should be charged and other thing when i gave complaint they said no need to pay cancellation amount and they took 52rupees. I need my amount back

Booked uber from aundh to shivajinagar.trip cost showed rs 107 final bill received at the end of trip was also 107. But the driver charged 238. Stop this loot and return my money back or i will complain to rto and consumer forum about your scam. We book uber for its reliability, i[censored]ber starts to steal money like this it would be a criminal offence..

I booked a uber cab for going from ahmadabad airport to ahmadabad central bus stand nr gita mandir chowk, on 08/08/2017, around 0745 am. The driver nilesh, vehicle no : i m not getting on uber app, cheated me. The trip fare was rs143/, he took rs.150 from me. Also, he charged me rs.85, as airport parking charge. Later i came to know tht, if vehicle remains inside airport premises for more than 10 mins, then only airport parking charge is applicable. As per receipt, his vehicle was inside only for 3 mins, still he took rs. 85/, extra from me. Also, i hadnt received the receipt for this trip on e-mail, to claim from office.
. Also, when i tried to book my next trip on uber app, it is still showing that ur previous trip payment of rs. 143/- is pending. First pay it & then book ur new trip, when i have already paid the driver in cash at the end of the trip.

For taking a 6 am international flight in mumbai i had pre-booked a uber suv cab to report to my house at 3 am. It did not turn up. So i booked another uber at that time which kept on saying arriving in 4 mins - but did not turn up for 15 mins. I had to run in the rain to get a normal taxi. On top i received a rs 150 cancellation charge - which i refuted and they have reversed the same. But no explanation or even a word of apology for such a big blunder. Where does one go at 3 am with 4 huge bags looking for a cab in heavy rain??!!!

I am an uber partner(driver) in Trivandrum since December 2015 . I received affordable income in the starting stage and but from the middle of 2016 company started behaving like a fraud and was reducing the incentives and making huge number of attachments which is higher than the trip level.Now it's difficult to earn atleast to pay the vehicle finance . The partners are in a very critical situation now. Uber is maximum harrasing and utilizing the drivers since they have no other way . Then cannot even sell their cars because if they need to sell they must have to spend a huge amount to close the vehicle finance..Uber is a international fraud company ..Uber guaranteed earnings above 1 lakh before attaching the car .They had also promised that we will earn minimum 1 lakh till when we stop driving for uber . But not it's very hard even to pay the vehicle finance .I have total debth of 6 lakhs as a result of this fraud.

I booked uber on 12 august at 9.32 am. But driver name eshwar cancelled without intimating also i was at the pickup point. I applied for refund but no reponse from uber. Instead of thefting others money go for begging. This kind of cheating i never seen if your unable to provide service to the customer get out of the market why are u wasting our time and money.

Go to temple and beg with a uber board atleast that is far better than cheating
We are earning money by working day and night.

My name is dipen halwai... My mobile no is [protected]... I am incorrectly charged 57/- rs twice as apart of cancellations... And on 1stbof aug. 2017 i have not booked any maruti alto and they have charge 57 as a cancellation charge which is not done... They are cheating us... I have paid for 1cancellation already for 6th july and paid through credit card... They told me to give credit it is reflecting too but again they have charge d 57 on 1st aug where i have not booked any maruti alto car... This cheating is not tollerated