Uber India Complaints & Reviews

I had booked uber from shrinivas nagar
The driver had to arrive in 5 minutes but he called me and then he cancelled the ride
So i want my money to be refunded because twice it has happened to me every time 52 rupees will be charged.
That driver made us to wait for 12 minutes and then he cancelled the ride.
He called us asked the location and then he cancelled.
We were waiting for such a long time.
He...

Hello. Today i. E 6-8-17. I have taken uber from ayanagar, delhi to vasant vihar, delhi. And came back return also. Both the time they have charged 105 as an toll charges. I havent crossed any toll gate then how can they charge this.
The fare was 337 and 331 respectively for the trips. And this was written in the receipt that additional toll and taxes with rs 105 each time...

I was on an uber ride on 1st of august around 12 am in delhi. I was travelling from cp to mayur vihar. I asked the driver to wait for me at a place where i got off the cab and asked him to wait for a while. I left my purse and phone inside the cab as i have been using uber since 2 years and i find it quite reliable and trustworthy. As i came back i couldn't find the cab where i left and asked the driver to wait. I searched for at least 2...

I use uber regularly. As a company that transports people from place to place, safety should be of prome concern. We know how many lives are lost by not having a seatbelt on!! In india we take this very lightly and dont use seatbelts in the back. We also do not have regulations that support it. But uber whose basic job is transporting people, this should be basic hygiene! Some of your care have seatbelts in tge back but most of them do not...

Today i booked a uber pool 2 seats for ₹139 however the driver also picked one more passenger and while dropping him to his location there was a huge traffic the route and everything was decided by the driver itself and after reaching my destination the price the charge went from ₹139 to ₹333 this sudden hike in price was without any fault of mine infact i wasted my time in that traffic and top of that paid extra as well. Please look...

My wife on her phone [protected] booked ubergo today noon but was made to cancel the ride by the driver as he said he was too far after some time she tried again and it was the same ride that came and that too it was an xl which was good for them as they were 4 adults n 3 children but on getting on the driver refused entry above 4 heads and demanded extra charge so my wife shifted children to another cousins car and they all 4 adults entered...

Dear sir,
Wish to bring to your kind attention that today evening at 4.45 pm i have booked uber from venkatesa agraharam, mylapore, chennai 600004 to somasundaram street, gayathri nagar medavakkam chennai 600100, by tata indica (Driver _ mr. Jayson). At the time of booking the tariff rate displyed rs.433/.
But unfortunately due to unavoidable circumstances i requested the driver to wait for 10 mts on the way to my house. And...

Today i have booked uber from amity temple bay to central bellandur (17 km) and it says i will be charged (348-40 = 308 rs) rs for the trip. As the rider was unaware of the route driver took longest route to reach the destination and the bill was 648 rs. Which is way higher than earlier quote (More than double). It is a clear classical case of misleading the customer.

I have attached both pictures. Bill before and after the...

I've been asking for help on issue that occured on my trip. But to my surprise they have not replied from past one day to my emails and query on the uber app.
I have notified them twice and thrive but got no reply.
About two months before i requested them for a issue, that time also the executives at the help support team went on sending me the auto messages again and again. I continued requesting them to read my reply but they...

I have been riding uber cab for last couple of years and last i rode was on 21st july. Post that whenever i am trying to book uber it says my mobile number linked to account is not valid. Post writing emails to uber they mention my mobile number and my email id is associated with someone else and refused to sort this out. I am really concerned if this is a case of my identity theft.

Really shocked as i have been regularly using...

Uber has deployed a set of vehicles whose drivers either don't have license to travel to the destination or does not have interest to pick up the passengers from its location. As a result the drivers merrily state reasons for not initiating the trip. However, uber as comfortably adapted the principle of charging directly (Through paytm) from the user without even giving the user the scope to express the problem. Is this the new way to make...

Hi all,

I have traveled on uber pool today and they have charged excess money which was showed earlier while booking. Fortunately i had taken the screen shot as soon as i booked the cab and but end of the journey they given different bill amount. When i requested uber they are saying nonsense justification that i traveled additional distance. This is the trip i travel regularly with uber to office. Now i am scared to travel...

My name is ashish from chandigarh and my registered mobile number is *. I am writing this e-mail regarding the unfair activities being done by the uber drivers in last few days. I would like to inform you that the drivers cancel the pickup request after accepting the request. I came to know from one of the drivers that the cancellation is being done just because the drop location is not they preferred location to do so as they will not get...

This is my mail id.. [protected]@gmail.com, i have been charged wrongly on a cancellation where the driver denied duty.. As he said he would take 20-30 min due to traffic.. And hence i asked driver to cancel the ride but he didn't do it for long time as i was waiting for it to be done so that i can check of other possibity.. I have already registered my greivances before to nullify the amount charged but still your company is yet to respond.....

Hi i booked a cab using uber app bound to my destination of vikaspuri new delhi from mohan garden dwarka. The sub total was rs 148 but i was given a promotional discount of rs 33 and transport fare limit max discount of rs 17 so technically i should be charged rs 99. But this uber driver charged me the entire amount of rs 148. Pls suggest me how to get refund.
Akash gupta-[protected]...

Hello i am living in uttam nagar and i took uber from dwarka sec.16b and i hired a uber cab so that me and my baby can reach home with comfort. Dl 1rt 4426 wagonr white colour owner name manoj kumar the driver who was driving the car he misbehaved with me when i request him to increase the ac as it was very hot and humid at around 7.30pm dated 2.08.17 he said very rudelly that i will not increase the ac and you could end this ride, as it...

I am chandrashekhar from bangalore. I took a ride today evening at 6.18 pm by uberpool covering a distance of about 7.7 km vide your invoice no. Rullaioq[protected] dt. 4th aug, 2017. Mr. Venkatesha. C. Was the driver.
After stopping at the drop location, driver asked me open uber app on my mobile phone. Thinking that he will show me the invoice details, i opened the app. After it got opened he snatched the mobile from me and...

I took a cab on 21st july this year. By mistake i switched to paytm payment method and my paytm account was not on this number. So for that trip i had to pay the cash to the driver.

But now when i take another trip, it reflects in my account that i am gonna have to pay the same amount for the next trip in addition to the fair for that trip.

I gave the money to the driver, and the driver wasn't at fault either....

I booked a cab on sunday i. E 30th july'2017 from dp road, kothrud to westend, aundh.in the app, the amount was shown 189 inr (Approx), but when i reached i had to pay the cancellation amount of the previous cab that i cancelled.

The reason the cab was cancelled is the app detected the wrong location inspite of entering the location where i was. So, when i called the driver, he was at different location, and denied to come...

I had booked uber from my app (Phone no [protected] [protected]@gmail.com) yesterday from parnasree, kolkata to dum dum airport for 523.60 inr, after reaching the destination i was charged 768.95 inr. This is cheating. Now the route was the same as last trips so please don't tell you took a different route. I am a frequent traveller with uber but last evening mental trauma i had to go through was really disgusting. I want a refund of the...