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Uber India Complaints & Reviews

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Last updated Apr 10, 2024
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Uber India reviews & complaints page 200

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K
Kite10
from Mumbai, Maharashtra
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grievance lost my phone in uber cab - driver not cooperative

Address:Chennai, Tamil Nadu, 600119
Website:Uber apps

I travelled in uberpool on 17-aug-2017 night around 9:00 pm in chennai. I was listening to songs on my phone, just before getting down i kept in bag and while getting down the phone dropped from my bag i guess... Within half an hour i realized my phone was missing. Immidiately called uber customer care, then i come to know there is no direct customer care for uber in india. It's just automatic machine which calls your last ride through which...
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M
Madhav Bhayana
from Noida, Uttar Pradesh
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I am complaining about the rash driving of dl 1 rta 2834

Address:New Delhi, Delhi, 110085

The car attached with you bearing no dl1arta2834 was driven by the driver in a zig zag manner ad was chewing the tabbacco. On the high way he opened the door to spit the chewing tobacco without looking back that any vehicle is coming to the back although we were very alert and due to the alertness no mishapping took place. We told the driver about his unprofessional driving, the driver instead of regret started blaming us. I can logde a complaint...
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S
Skanda Kumar
from Mumbai, Maharashtra
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payment done but still uber app shows payment pending

Address:560064

Dear team,

I am skanda kumar, ph: [protected] user o[censored]ber services in bangalore city.

I have used the cab service on dt:[protected] around 9.30 pm, the fare is 165.59, that i paid to the driver through cash. But the uber application showing that payment is pending..

I request you to close this issue at the earliest.

Regards,
Skanda kumar a s
[protected]...
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M
Mdferoze
from Chennai, Tamil Nadu
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unable to book any ride even though proper payment method is given

Address:Thiruvananthapuram, Kerala

I am a regular user o[censored]ber. Today i booked the cab in the morning and the cab drive has canceled the trip. Again i tried booking through the mobile app but it shows error that it my account doesn't have a proper payment method. But i have a valid payment method and through that payment mode only charges has been taken whenever i opt for cab but today it still showing the same error message.

I tried reaching their customer...
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J
July_Nov
from Pune, Maharashtra
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50 percent discount offer

Address:North 24 Parganas, West Bengal, 700136
Website:www.uber.com

I have got an offer of 50% off (Maximum 50) in 10 rides from 21 - 28 august. I applied the coupon and it was showing the promo code is applied successfully. On 21st night i took ride from newtown to howrah. When the cab got booked the actual price (Without discount) was 303 rupess. After i reched the drop location the amount i have to pay was approx 480. When i saw the receipt it was showing distance surchage 96.32. The the coupon of 50 off...
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S
shishirpant
from Noida, Uttar Pradesh
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overcharged for the trip

Address:Ghaziabad, Uttar Pradesh, 201012
Website:www.uber.com/en-IN

Today morning 21/08, i choose Uber share from my place 9/840 Vasundhara, ghaziabad to vaishali metro station. The upfront charge showed as Rs 49.
I boarded the cab and left the cab exactly at my selected drop location which was vaishali metro and there was no changes made during the trip. After the trip i was charged Rs 365 instead of Rs 49.

I contacted their customer care team and they are saying i did not take the...
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T
Tsmus
from Periyakulam, Tamil Nadu
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uber- adding previously paid amounts to next rides

Website:Uber.com

There are multiple issues.
1. Charging me the amount of my previous trip (Which i had paid already) on my subsequent trips. I have paid the amount twice and still the next time i try to book a cab, it prompts me for payment! Such a poor software.
2. Showing different trip amounts in my mobile and the driver's device. What logic is this? I had to pay the extra amount displayed on the drivers device. Whatever promo n stuff was...
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G
garu
from Mumbai, Maharashtra
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driver did not arrive

Today i booked a cab the driver did not arrive in time he even diaconnected my cal when i called and said i have a customer to drop. He showed the trip complete even when he didn't even come to pick me.. Why should i pay for the trip if i haven't even taken it.. Please check this issue this is not at all acceptable.. My account is showing money due now.. I won't be paying for this trip.. It was a toyota etios driver srinivas...
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P
Pankaj.mehta.u
from Bengaluru, Karnataka
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account issue - credits removed and not being restored

Address:560018

I had an uber rider account in india and used them for long. Over a period of time there were uber credits that has accumulated in my account in indian rupees. Then i happened to travel to australia for a business trip and wanted to update my local number. They do not allow users to update an international number themselves and so i wrote to their customer care. They updated my australia number and incidentally there were charges that they...
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D
Dipandita Saikia
from Guwahati, Assam
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uber driver doesn't know to use google maps

Address:Kamrup Metropolitan, Assam, 781022

How come a person is driving uber without knowing to use google maps. Today i requested an uber as usual, then i waited almost for 1 hour for that uber to reach my place but still he couldn't find my place because he doesnt know anything about the place and he doesn't know any location and he even don't know how to use google maps. Why uber is hiring such illiterate drivers?, please take some steos towards this driver. His name is binanda...
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Address:140306
Website:www.uber.com/en-IN

Me and my senior ma'am booked an uber cab to go the office today i. E. 21-aug-2017. When we reached our destination, the driver showed bill of rs. 568 but the bill on the our phone was showing that trip is on and no bill was displayed. On this we asked him to give no. Of the head so that we can clear the matter happened. The driver dialled someone and start discussing the incident. We said that give us the phone so that we can talk the person...
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Address:Chandigarh, Punjab, 140306
Website:www.uber.com/en-IN

We book a cab from sec 37 to mohali sec 81in uber. I was with my junior female friend. After reaching the destination the driver charge the surplus money. But there was no information on moblie how much money it cost on trip and did not end the trip. When we asked him to give his head no. With whom he is talking continously. He did not allow us and demand the money. He threatened both o[censored]s that he will complain to police and dial the 100...
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V
vipulvatsa
from Hyderabad, Telangana
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bad uber service

Address:Hyderabad, Andhra Pradesh, 500032

I am a daily passenger o[censored]ber.in some previous days, i have felt a lot of issues. Whenever i or driver cancel a ride, uber charges an extra fee. When driver cancel, it is not my fault. Moreover, they dont tell us they will charge an extra amount in the next ride, beforehand. Sometimes, we dont have lot of money and faces arguments with drivers. Uber also refund that extra charge amount in terms o[censored]ber credits, which forces us to travel...
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V
vishal upadhyay 091
from Chennai, Tamil Nadu
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worst services

Address:Gandhinagar, Gujarat, 382421

My name is vishal upadhyay... Mo :[protected]... I have requested uber but driver behaviour was not good... He just a 10 step away from my location but he rejected to come to my point... Now we were at my flat's gate which is a common location... Now i bookd uber again then another driver telling that location is too far... Now driver cancelled my trip and i have been charged for it... Is this service o[censored]ber??...
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I
Ismaeel Kasmani
from Mumbai, Maharashtra
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sms on my mobile no 9870764786, no option as per message, cheating customers

Address:Mumbai City, Maharashtra, 400070
Website:www.uber.com

I booked cab with uber, but there was mo option to submit coupen code, which they have sent on my registered mobile no.[protected]. So did full payment as they asked. Please look in this issue, i request you for the same, cab book from: rafi ahmed kidwai road, sewri, to destination: versova yari road, bus depot. & travel through uber ride cab no. Mh 46ad5296.
Uber message on my mbl no[protected]
Cheers to the weekend with 50%...
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T
teddy sweety
from Nagpur, Maharashtra
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rip off by uber

Address:Nagpur, Maharashtra, 440030

Hi,

This is just to highlight the pathetic experience with uber. I signed up for a new account -[protected] using my sister referral code. I was promised rs 50 off each of my first 3 rides.

However, the promo code was not applied on my first ride and i never booked a cab the second time. I got a call from the driver around 6.30 on the same day. I informed him i never booked it second time. Unfortunately, i was...
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H
Hirenkumar
from Pune, Maharashtra
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uber cab did not come and missed the flight

Website:www.uber.com

I booked the uber cab for my family at 12:37 pm on 14th august. As per the uber app the cab supposed to reach the pickup point withing 8 mins. I called the driver just after the booking and he responded that he will come in 10-15 mins. I waited he did not come. Then i called many time to him but he did not pick up the call pfa the screen shot of the same.
I booked the cab for my family who had their flight at 14:30.

Then...
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Address:Jaipur, Rajasthan

1-we mentioned the correct location in our app informed the driver many times regarding our destination but still he took us at wrong place and claimed tht his cell was showing something diff, (I mn what's the damn use of such drivers who dont knw the places well nd after even aftet multiple confirmations still make mistakes) so to get at right destination it took us too long and also the fares were unexpected. Even though the journey wasnt...
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R
Ramyashetty
from Gurgaon, Haryana
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uber driver hr 61 c 8062 :reckless driving and overtaking from left

Address:122018

This complaint is against an uber driver driving hr 61 c 8062 who was trying to overtake my car from the left and hit my car from the left... As there was no space on the narrow road he literally barged in from the left and as he tried to overtake he hit my car from the left... And after hitting he tried to escape... And when i told him to stop... He misbehaved and was rude... He also had uber passengers with him... He also had gujjar sticker...
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Dear uber team

I am a user of a uber services, but last sunday when i use uber services it was most pathetic and horrified experinced of my life.

I had taken the uber from dnd flyway as your car had been punctured.

The driver names was pradeep and using the hundai axcent. He stop car for about 10 mins and first deduct the taxes. And i had paid rs 211 from dnd flyway to bikanerwala sector 18 noida....
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