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Uber India Complaints & Reviews

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Last updated Feb 19, 2024
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Uber India reviews & complaints page 208

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S
sandipsaha123
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

excess charges on cash trip

Address:Kolkata, West Bengal, 700001
Website:www.uber.com

When i booked uber pool ride it showed Rs.40 but driver device showed 303.94 so i have paid that amount, this is totaly unacceptable how could be so much difference same fare of 40 i paid in earlier trip, this was a uber pool ride and in between my trip driver also took another rider and drop them to their location this takes lot of time and he was taking route as per his own choice he was following MAP assistance after that he took a different...
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pinaki mallick
from Hyderabad, Telangana
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toll gate charges

Address:Bangalore, Karnataka, 560100

Hi,
I have been charged twice for the toll which is already included with my fare.

Uber is saying as the payment method is card the user should not pay cash at toll gate. But the driver are so arrogant that he made me to pay the cash.
Now uber is refusing to refund.

This happened twice. I lost 90 rupees.

Not sure if i will file a police complaint for this or not....
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K
KmcherK
from Bengaluru, Karnataka
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overcharging by preselecting longer routes.

Website:UBER India

Yesterday i took a ride from pottakuzhy to my home st. James rd, vytila in ernakulam.

Due to the stupid system now the route is preselected and the fare charged on that basis even if there is a shorter route.

I was charged for a route which goes to edapally in the oppsosite direction and then driven down to my address although i asked the driver to take a more easy and much shorter route.

It seems...
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A
Aparajeeta
from Lucknow, Uttar Pradesh
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not refunding my overcharged money

Address:Jaipur, Rajasthan, 302033

I got a message of rs 49 ride within 7 km.
When i booked my ride fare was showing me rs 49 only but after reaching destination he charged me rs 81. After complaining about this uber executive told me that i used different route. I used to go with same route to my office and this code was also applied earlier. But these guys are not ready to listen anything and not refunding me also....
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P
PRAVEEN RAJ
from Ernakulam, Kerala
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driver was abusing repeatedly

Address:Ernakulam, Kerala, 682507

I booked uber taxi online from ernakulam town railway station to thoppumpady on 02 aug 17 at 06.24 pm. I got a call from the driver whose name was showing in the screen as "yathukrishnan". He called me and told that he is on the way. After 5 minutes, it was shown in the screen that the ride was started. After sometime he called me and told that he picked up someone erroneously and started the ride. Then he asked me what to do, i told i don't...
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Pangambam Sanajaoba
from Shimla, Himachal Pradesh
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uber driver took extra money

Today i booked a uber cab no. Dl1rt8721 from vasant kunj kishanghar to airpot terminal 1d the fare was 164.73 but at the middle he told he will take extra 150 for toll tax when i told him that the fare which will be shown in the app that much only the passengers need to give but he was not listening and he kept on arguing and he stop in middle said to give the money 300 plus toll tax otherwise he won't go so we gave 500 and he returnd 200...
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Address:New Delhi, Delhi, 110077

Hi

I am vikas jain, made a booking frm gurgaon to dwarka on 2 aug 2017 in morning by uber.

Driver droped me at dwarka sector 7 ramphal chowk and went from there.

But he had not stopped the trip and due to this i was charged for rs 809 for my trip.
Also tried to call back him but was not reachable. I need a amount back which is over charged for that trip.

Also i can see that...
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P
Prabha Joshi
from Pune, Maharashtra
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drivers unwillingness to come

Address:Pune, Maharashtra, 411045

Sir

I booked uber go on 1 st aug for going to fc rd from saptgiri baner. The driver named jagnath, car no 0780 couldnt find the place rather was much moreignorant inspite of of giving him directios how to reach my place. He was not responding to the many calls which i was trying. Later heswithed off his mobile. I had no choice but to book uber again. The booking for jagnath taxi i had to pay rs 63 for his fault.
br...
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I
I Siddiqui
from Kolkata, West Bengal
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being cheated on a regular basis

In spite of me not canceling my ride, i was charged ₹103 when my fare was jst ₹40. The driver canceled the ride himself when i was jst standing on the opposite road. He asked me to cross the road and reach him although we had to go from the same road whr i was standing. Thus i asked him to tk a u-turn and cum to the place whr i was waiting but he vry casually canceled the ride and drove away. I'm a regular customer o[censored]ber but such behavior...
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Address:500083

I have taken uber cab (Toyota etios) from secunderabad railway station to nagaram on 26th july, 2017 morning at 6.24 am.

When driver dropped me at my place he said the bill amount for rs. 208.86 and i paid him rs. 210.00. At the time his phone battery was discharged (No charging). I asked to keep charging and do it.. He said that he has closed the trip.

On 1st august when i trying to book a uber cab from airport...
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A
anujsingh.edu
from Gurgaon, Haryana
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my fare was wrongly charged.

Address:122002
Website:Uber India

Date:[protected]
Time: 05:20 pm - 05:50 pm

My upfront price was shown rs. 177. However, i have been charged rs. 295.

My fair was wrongly charged again this time. I was shown upfront fair 177 rs. However, i am charged rs. 295. I took a regular trip from my work to my home location, which is saved in my uber app.
There is no mcd village tax on my route.
There was no different route taken, neither...
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Address:Pune, Maharashtra, 411005

While booking it is always asking me for uber money options, though i wanted to pay by cash while booking the ride. This has happened many times.
The results are i cannot book the ride whenever i want to book it.
Very cheap services.
I will take the action on uber on very serious node and i will share to people as much as i can and deliver my message to them....
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S
Swetha Hooli
from Delhi, Delhi
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promo code misleading

Hi,
I had received a message from uber "50% off on next 5 rudes for uberx journey on july[protected]". I booked uberx on july 29th. Bill was 429, bu driver gave only 50rs off and not 50%.

Upon complaining, the customer care responded telling 50% off "for maximum amount of rs.50" which was not mentioned in the message before. This is like misleading customers right??...
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A
anuttamadutta
from Kharagpur, West Bengal
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not able to get the invoice of my last trip

Dear sir,
I booked a ride from howrah railway station to iit guest house, saltlake on 21st july at 8.36 pm. I completed my ride and paid rs. 272 (22+ 50 for parking charge in uber stand near howrah station) to the driver named ram (Mobile no [protected]). But in my uber app it is showing that trip is cancelled. I need the invoice of my ride for official purpose. Kindly look into the matter and do the needful as soon as possible. br...
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R
Rahul23bagrecha
from Jamnagar, Gujarat
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pick up and charges

Dear uber company i have been a customer of you since long and a good customer but this is simply not expected the driver says that he is near to the pick up location but the fact is not near to the location and keeps waiting the customer for 15-20 minutes and this problem i have been facing through my last rides and if this is going to continue just let me know i no longer would be your customer and one thing for sure negative marketing...
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DrNaiya Mehta
from Hyderabad, Telangana
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driver charged more money from parents

Yesterday on 31st july i have booked cab in advance for airport for my parents. Cab driver asked my old parents to give 200 rs in between the trip saying it is in bill only. After reaching airport in my app it was showing bill of 732 rs. He called after dropping my parents that his net was not working and he asked roughly 600 rs from my parents but after coming out in net it was 732. He said that plz paytm me 132 rs as i m driver and else...
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Varun Mothipally
from Delhi, Delhi
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misbehave with the ladies

Address:Hyderabad, Andhra Pradesh, 500003

This is to inform you that, mr sudhakar, was very rude with ladies as on 22july2017 (9.59pm). Driver reached at 10.20pm near hubsiguda metro station. Mobile no of the driver:[protected].
Driver sudhaker (Tata indica) was shouting litrally.
Cab was booked, however the drivier was still having passanger in his car, he informed he will reach in 2min, but he came after 30min. Later when he came and asked for the delay, he responded...
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Y
Yashvardhan2210
from Delhi, Delhi
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overcharge in the veil of cancellation fee

Today at around 1:42pm, i booked a cab through uber in the pool category from aiims metro station. One driver named devendra picked me up. He got another booking from safdarjung enclave. The driver declined the rider's call. The other rider then cancelled his trip. Now even after his pick up request being cancelled, devendra goes to the other location and then came back at my location and dropped me and with my collegue at the same place...
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A
Ananth jain
from Bengaluru, Karnataka
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payment due imposed wrongly

Address:560030

I am writing this to convey all of you that my uber app is showing that i have due payment. I would like to clear that i dont have any due, it might be drivers mistake. This is unreasonable how will a uber driver leave me without paying. I am tired and dissatisfied by uber big time. This has caused me enough pain because of this issue. I have been trying to contact but no response...
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J
Jitendradev
from Delhi, Delhi
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wrong cancellation charge for uber ride

Address:Pune, Maharashtra, 411028
Website:www.uber.com/en-IN

I booked the cab and after booking i didn't receive any call from the driver. And when i called, he said he cancel my ride. And uber charged me rs.63 for cancellation.

Now i am trying to send complaint mail but its says not accept incoming email.
When i go to help. Uber.com link its not working.

I don't know how to contact to uber and why they charge me wrongly....
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