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Uber India Complaints & Reviews

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Last updated Feb 19, 2024
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Uber India reviews & complaints page 209

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S
smriti1405
from Mumbai, Maharashtra
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car ride

Address:Mumbai City, Maharashtra, 400608
Website:www.uber.com/en-IN

This is to bring to your notice that the uber i booked today morning was the practically the worse decision i made. First of all he was highly unprofessional and he asked me to guide him despite of putting the right location which was even fine with me. It was already 15 mins late and i waited for him to call about his whereabouts. After another 10 more mins i gave him a call asking where he was, he said he left. He had a rude accent and...
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N
Nisha Chauhan
from Belthara, Uttar Pradesh
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cancelled booked ride and deducted charges

Respected uber company

We booked uber ride today on 1 august 2017, but after reaching on destination uber driver named parminder singh, cab no. 5479 cancelled our ride by saying that i came and nobody was there that's y i hv cancelled your ride, i said i will make complaint of you to uber company then he said you can do complaint, no worries... As a result uber also charged us for the cancelled ride, then this is very pathetic...
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Shahid Baksh
from Port Blair, Andaman and Nicobar Islands
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unauthorized charges

Address:Kamrup Metropolitan, Assam
Website:[email protected]

Friday, 28th july, cancelled by driver aben ch said that he was with passenger at 5:52.

Friday, 28th july, the driver did not give any response and after some time when i called again, he said that he could go to that road, when i said that about about the charges, he said that he has cancelled it but there was a plenty of rs. 42/-name of driver wajubul at 6:09 pm.

Same day on 6:25 pm it charges rs. 133.36/-...
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D
Dileep04
from Jaipur, Rajasthan
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wrongly charged fair

Dear sir/mam i have booked a ride from muslim musafir khana jaipur to bsnl bajaj nagar. There is a direct route for this ride but driver didn't take short route instead of it he take long route for ride even on saying me. So i have been charged 86. 09 inr instead of 49 inr. So i want your attention on this case to resolve it as soon as possible. And please asks your drivers to follow the instructions. Thank you...
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R
rajupnaik
from Mumbai, Maharashtra
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unable to contact uber driver / customer care for 30 minutes

I had booked a uber vehicle from rcp ghansoli to thane on 31.07.2017 9.30 pm. I was unable to contact the uber driver as his mobiile was coming engaged for 30 minutes.in the end i hired a rickshaw to thane. This is very unbecoming for such a reputed company. To make matter worse there is no costumer complaint phone number to lodge our protest. After i took a cab th driver picked up the phone and said he did not receive our call. This is very...
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A
Anthony Chettiar
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driver cancelled the trip

Address:Thane, Maharashtra, 401208
Website:www.uber.com/in

Hi,
My name is anthony i had booked a ubergo cab on sunday from naigaon east to vasai east. The trip got accepted by the driver the cab was only 5 mins away from my place. So i called driver to check and guide him. He asked me where i have to go to which i informed you come will let you know. Because previously this happened to me drivers decline to come after knowing the destination. To which driver said dont tell and disconnected...
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R
Rkrushna
from Vijayawada, Andhra Pradesh
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not crediting failed trip amount

Address:500027

Please note I requested a ride on 4th June 2017 and paid Rs 138.86 through Paytm, unfortunately the ride did not happen. The amount is not refunded to my Paytm wallet.
I have enclosed the details of for your reference.
I hope you will revert back my quarry to my satisfaction.
Thanks!
Radhakrushna Dharmadhikari
Cell +91 [protected].
email dharmadhikarirs.[protected]@gmail.com...
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N
Niloy Mazumder
from Bengaluru, Karnataka
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driver did not come to pick up today morning

Address:Bangalore, Karnataka

It's being 15 mins but the cab did not come and had to cancel the cab request and charged 42/-. Driver was standing somewhere else. I tried to call him up but it was busy everytime. I was late for my office. So, lastly i canceled the request and requested for a new trip. Eventually, it charged me 42/- rupees for this. This is not the first time. It happened many a time in bangalore.

Why this type of things are happening?br...
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Niloy Mazumder
from Bengaluru, Karnataka
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driver did not come to pick up

Address:Bangalore, Karnataka

Hello team,

It's so happened with me last sunday that i booked the cab but the driver was not willing to pick me up as he was not sure about the place and asked me to cancel the trip and i got charged 50/-. On the same day, i booked another cab and that driver did not come to my place and disconnecting the call again and again. Unfortunately, i had to cancel the trip and got charged 50/- again.

I would request...
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T
Tripunithura Ayyappan
from Ernakulam, Kerala
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increase of travel rates

Address:Ernakulam, Kerala, 682306

My name is sethunathkonikkat alis tripunithura ayyappan
I used to call uber frequently...
Today morning also called a uber... The problem is now a day's you are charging a high rate that is you are charging more than the travel agency people charging... This the example... Today you charged from me rs : 244/-... While i i asked an agency people for the same is rs : 170/-... So from today onwards i will have to rethink to call...
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A
akii1
from Mumbai, Maharashtra
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never picked me up

My name is ankur saraswat,

I booked a uber at 1:31 am 7/25/2017 tuesday, driver said, he will be there at my pick up in 10 minutes, i called him numbers of time, he answered me every time and said i will there in next one minute and story goes so on, after a few minutes i have received msg asking for rate the trip and i was charged inr 157.52, according to him he completed without picking me up, i am upset and will take some...
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J
jvang
from Bengaluru, Karnataka
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driver throwing rubbish onto the street

Address:New Delhi, Delhi

On tuesday 25th july 2017 at 17.24 pm we were waiting at the traffiic lights at the safdarjung road aurobindo marg (New delhi) crossing behind uber vehicle dl1rtb8356 when we saw the driver through a plastic bag full of rubbish into the central verge.
Kindly educate this driver concerning his civil duty and that his action constitutes an offence in delhi....
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Address:Bangalore, Karnataka
Website:www.uber.com

Hi team,

I've taken a ride on 16th july for a 41.22km route i had paid rs 980.08 on 18th july and again before booking next on 29th july another rs 140, totalling to rs 1120.08.
I had rs 140 credit (From earlier trips) and rs 75 (Cash back credit from mastercard trip promo of 6 rides) which were applied however removed now!
Now the receipt itself is not shown.

As i got the receipt on 18th july...
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N
Naveen2809
from Erode, Tamil Nadu
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uber driver cancelled the trip without information

Address:Hyderabad, Andhra Pradesh, 500039
Website:www.uber.com

I have booked a cab on 30.07.2017 and it was arrived at the location. And when i went downstairs, i dint find the cab there and when i tried to call the driver, he dint answer my call. He has cancelled the trip and dint even inform me. But i was charged for that. Driver's such careless attitude towards customer is not at all acceptable. His name is saidulu. I dint expect this kind of service from an international service provide like uber....
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Damanjeet Singh Bedi
from Delhi, Delhi
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frequent cigarette smoke in cabs

Address:Gurgaon, Haryana, 122001

Hi,

During my last 10 rides, 5 out of it were in cabs full of tobacco smoke and pan masala. Being a sikh and non-smoker, its hard to sit in such a cab. But due to time limitations, have to adjust in. Have a button for it and respond immediately. Customer should be refunded the amount. I've given feedback for rides as well but in vain. I[censored]ber is not acting on feedbacks, whats the use of it. Uber should have it in the ride...
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P
piadutt
from Kolkata, West Bengal
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activation of uber service

Address:Kolkata, West Bengal, 700040

The über app of my phone ([protected]) is showing after booking the cab, a verification code. It is claiming that it has been sent, with no number displayed on the scree. As soon as the booking is done it is getting negated as the verification code screen is showing up again.

I have come to kolkata for a family emergency and without uber having problems....
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Saira Irfan
from Mumbai, Maharashtra
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drivers rude behaviour

Address:Indore, Madhya Pradesh
Website:Www.uber.com

We took on 20th July a cab at Indore. Driver was rude on phone and later he came to some other spot n waited for us and told us to walk to this place. It was raining n I was with kids n husband. I have told him that have you not got my location? He replied that your location in my phone is where he is standing. Also he mocked me that I am new to this city so can't guide you and gave him a landmark, which he responded that he is also new....
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Y
from Delhi, Delhi
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uber driver cheated

Address:Gurgaon, Haryana, 122002

Today i have book cab from mansarover park to rani bagh i called the driver name ankesh he said i am coming 6 to 7 minutes at your place but he was not reached i called again then he said my car is now accident so i am not coming you called another cab. I told him i am not cancel it you have to cancel it this cab he was agreed to cancel the cab but he was not cancel it and forward it to another driver but the second driver not call me for...
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I
Imtiyaz Arshad
from Pune, Maharashtra
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cheating by driver of uber and no action by uber india

Address:Pune, Maharashtra, 411028

Dear sir,
I have earlier sent complaints to uber india. No acknowledgement so far. I was harassed and cheated by the uber driver mr abasaheb. On 28th july, i have taken a ride from nigdi to amanora park town in pune. The driver was not having any cash for exchange. He was very rude and threatening. I somehow managed to arrange for cash. However, when i wanted to book uber next day i, e 29th july for another ride, i was shocked to...
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Sonali Valsangkar
from Pune, Maharashtra
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false pending payment

Address:Pune, Maharashtra, 411007

My last trip with uber was on 27th march 17 from gold gym law college road to my home in aundh for which i had paid driver kiran rs 142 cash but now when ever i request an uber it's showing payment pending. If i had notpaid him how would he go without the transaction?
May be he hasdone some mistake.
So please resolve this issue as i am not able to book my next ride.

Sonali....
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