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Uber India Complaints & Reviews

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Last updated Feb 19, 2024
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Uber India reviews & complaints page 211

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M
Meenu Saun
from Mumbai, Maharashtra
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I was overcharged on my uber trip

Address:380015

I started using uber from april 2017 for my commute from home to office and office to back home. Till now my experience was ok with uber.

Please note that my from and to destination is fixed for most of the days and is within 8 kms to i was always charged rs. 49. Also, every day i used a slightly different route which is more convenient and i was still charged rs.49 because it was within 8km.

Sometimes it happened...
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M
monu mariya Jose
from Chandigarh, Chandigarh
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promotion code not valid

I have downloaded an uber app but i am very dissapointed with it...
I get different promotion codes in my phone messages from uber.com to be applied in promotion code/gify code but when i apply it.. It comes promotion code not valid and i not able to get any uber offers for ride... If its coming in my phone messages from uber site for promo code to apply then why the app is not applying it...
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K
Kalpana2929
from Chandigarh, Chandigarh
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charged me four times the fare and changed the drop off location

Pickup location: elante mall chandigarh

Destination: 1272 sector 19 b chandigarh

Driver gurvinder (Car tata indica phone number [protected]) charged me rs 401.51 instead of rs 74.27. I entered the correct location and i was following the gps till the drop off. And i was wondering how the driver changed the location because it was correct till he dropped me off. Driver somehow changed it after that and charged...
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Prandeep parasar
from Duliagaon, Assam
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extra unusual charges

Address:Kamrup Metropolitan, Assam, 781003
Website:www.uber.com

Today i was travelling from chandmari to pamohi... My trip was til borbari then i changed to lokhra n then to pamohi... I was showed i would charge between 400 rupees.. But when i reached i was charged 543 rupees... I dont know why my fare has increased too much.. Pleaee refund if it was server fault.. I'm a regular uber customer.. So i did not expect this from uber.. And why did you add distance surcharge as i was inside the city..
Prandeep...
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A
Annesha Ghosh
from Kolkata, West Bengal
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uberpool driver misbehaviour and cheating

Address:Kolkata, West Bengal, 700026

I took an uber pool from lake market on 15th july. Driver name: rajeshwar. My estimated fare was rs 160. The driver was extremely rude and even when i talked nicely about route and location, he was either ignoring my questions or replying in a very rude tone. He was incompetent in driving and succumbed to the jam even when the left side of the road was empty. I had to travel to salt lake sector 1. I was getting late for my show at rdb so...
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J
Jain parvesh Mrs
from Delhi, Delhi
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cab service

I had booked uber x cab on 25th july from bhikai cama place new delhi
To malibu town, gurgaon and was told at the time of booking peak charges
Will be applicable due to enhanced demand. I was told an amount of rs.613/-
For the trip, which i agreed. When i reached the destination i was asked to
Pay rs.861/- the drivers nos. Are [protected]/[protected]. Normally i pay
For this trip which is 28.8kms approx.320...
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K
Ketan Kandoriya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

account blocked and no one responding

Address:380054

I hardly remember to book a trip with a primary number on UBER and it is blocked since last 4 years. I forced to use another number t book a ride and shoot many complain but no one replied.

My number: [protected]
Email: [protected]@gmail.com

I also tried to create different account with new email and number and the same thing happened. When I try to use forgot pwd option, No message appears.

I...
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D
Deepanjan Paul
from Kolkata, West Bengal
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wrongful charging of rs. 63 for cancellation of ride.

Address:Kolkata, West Bengal, 711101
Website:www.consumercomplaints.in/new_complaint

I had booked an uber from howrah jn. To r. G. Kar medical college and hospital. But the driver's phone ([protected]) was switched off. I had booked the ride at 10:40 am and cancelled at 10:49 am after repeated failures to make contact with the driver. I was charged a cancelation fee of rs. 63 in my subsequent trip. But the cancellation was no fault of mine.

Thank you....
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G
George PV1
from Ranchi, Jharkhand
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depraved experience and attitude from the uber driver.

Address:682024

I have had been happy customer o[censored]ber since uber entered in kochi – india and it is from uber i start my days.

I had a terrible experience with the uber today morning (26/07/2017). I requested for a uber ride near # to edappally and confirmed the ride with in 5 mins.

After waiting for some time with no reply and response form the uber driver, i called him up and asked for the update. And there comes twist,...
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S
Sharma Shivalay
from Indore, Madhya Pradesh
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fraud

Address:Indore, Madhya Pradesh, 452005

Respected sir,

unemployed youths of bengal are being lured by evil multi-national companies again, some of these companies having roots in japan (Ola) and some in united states of america (Uber), it is just a recap of 300 years ago evil tradition which was first played by the britishers in bengal by east india company and now by japan and usa through companies like ola and uber, today they are doing same thing but strategy...
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A
anchalgupta90
from Raipur, Chhattisgarh
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unauthorized charges from uber

Address:110092
Website:www.uber.com

I want to complain about unauthorized charges from uber. 1st time book a cab and after 5 mins i cancelled bcoz driver takes too much time then book a 2nd cab. After reaching my destination its chages 90/- rs. Why is that so?
This is a 2nd time happen to me. I want to talk to the customer care there is no number and this no[protected] is not working anytime.
Uber - kindly provide the correct no where customer complain & talk...
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P
padhuta
from Coimbatore, Tamil Nadu
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dangerous incidents - chennai uber

Address:Chennai, Tamil Nadu, 600020
Website:uber.com

I had booked taxi to go to airport on 25/07 from home at 5 am. First got a message the taxi will arrive in 8 minutes. Then no response. Waited long and booked ola and reached airport (To board my 7 am flight). To my shock i get a message from uber that they charged rs.379.16 for a ride not taken. Much more shocking was that i did not take the ride and route was entirely different.
I want to file a criminal complaint against uber....
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Address:Howrah, West Bengal, 711106

From last few days i observing that upon booking on uber strange thing happening, often showing different time before and after booking, and it happening multiple time.

Just to say more about this, me and my friend goes to avani mall and we see cab 2 mins away from mall so we booked but upon booking it showing 15 mins distance from cab / waiting time. This must be stopped as they ware fooling user like us by this....
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A
Ashok Kumar dhandhania
from Kolkata, West Bengal
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I am complaining for excess fare taken

Address:Kolkata, West Bengal, 700004

On 24.07.2017 i book uber cab for my trip from raja dinedra street to indian institute at shalimar howrah say about 10 km journey via howrah station around 10.00 a. M ola cab charged and taken rs. 628.00 for my trip. Pl lodge complaint. My contact details is
Ashok kumar dhandhania
70/1/2 gouri bari lane 3rd floor
Kolkata-700004
Mobile no. [protected]...
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Address:New Delhi, Delhi, 110063

I cannot update my mobile number for my uber account, i have been connected with customer care on the app, but keep getting generic replies and no action.

They also keep asking for a photo-copy of a government id proof, which is not covered under uber's privacy policy, i think.

Do resolve this as soon as possible, i would rather stick with uber than move to ola....
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A
Abhishek Karn
from Kolkata, West Bengal
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sudden withdrawal of uberpool option

Address:700067

I am a uber rider for more than last one year. On 17.07.2017 i got a msg from uber regarding extension o[censored]ber pass option on my id till 28.07.2017. But suddenly on 25.07.2017 uber pass option has withdrawn from my id without prior intimation. How could a reputed company like uber back from his written service without intimating its costomer. I feel cheated....
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B
Bangarraju doddi
from Visakhapatnam, Andhra Pradesh
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drivers are not attended at booked location

Address:Visakhapatnam, Andhra Pradesh, 530020

Today iam booked a ride from simhachalam to thatichetlapalem but the cat drivers are not attended to pick up location they are said to me sorry sir we are not getting ride at your location but on my inner app showed the cars are available at my pick up location this is not fair at your side so plz take immediate action to this cars no tata vista and tata indica...
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N
N_Khandelwal
from Kolkata, West Bengal
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fare charged 801 instead of 99

Address:Howrah, West Bengal, 711101
Website:UBER

I booked an uber from 34 rnrc ghat road, shibpur to bika banquet. Fare displayed rs.99 during booking uber pass. I didnt ask driver to take any route. He choosed his route by himself. When i booked uber cab there was no surge charge showing. Time travelled was approx 70 min. Bt fare chart showing travelled time 106 min, 2.2x surge price and fare charged from me was 801/- instead of 99/-. When i asked driver (No.-[protected]) for uber service...
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P
padhuta
from Coimbatore, Tamil Nadu
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billed without taking trip

Address:Chennai, Tamil Nadu, 600020
Website:uber

I had booked from home to airport... Vehicle did not come, used by some one
And i have billed rs.379.
It is wrong, secondly it will create a false trip, this is criminal.

Uber now has the habit of booking a trip even when the cab is used by some one else. It will show 3 minutes for arrival, if you contact the driver, hew will say that it will take another 15 mintues, as he is on another tip..
This has...
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M
manniarora
from Nagpur, Maharashtra
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charged excess amount than shown in app receipt

Address:New Delhi, Delhi, 110052
Website:www.uber.com

It happened on 24/07/2017. I was shown ₹59.10 when i booked my uber cab. I applied a coupon for rs 50 off and it was valid too. As soon as i completed my ride driver charged me rs 110 the trip fare shown in the receipt but actually the total fare is ₹0.00 according to the app's receipt as my ₹59.10 was debited from my uber credits also. Driver be fooled me as i didnt saw my receipt that time. Since i called him at the time of booking...
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