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Uber India Complaints & Reviews

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Last updated Aug 7, 2024
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Uber India reviews & complaints page 21

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V
V. K BUSINESS Solutions
May 11, 2022
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Cancellations of ride by drivers

Constant cancelations of rides in very high frequency by drivers and they wait for customer to call and ask them to cancel the ride.
Customer is charged the cancelation charges in such cases also.
Highly unreliable and can't be depended on in emergency or urgent situations....
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somasekharms
from Mumbai, Maharashtra
May 8, 2022
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No complaint redressal

At kochi airport today the drivers asked rs 700 more and on being refused cancelled ride. It was being done for everyone...
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Preetesh Panchal
May 8, 2022
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Uber drivers cancellation of trips

Hi - I have been using Uber in India for a long time, however past few months uber is the worst experience with cab services. Every time we book a cab, the driver will accept the booking, call immediately ask where is the drop of destination and then ask us if we can cancel it, if we don’t cancel the ride, they would make us wait for 20 to 30 mins and then the driver will cancel the ride and another driver will get assigned who would follow...
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Address: Hyderabad
Website: help.uber.com

Hi Team,

I used uber service while booking the Auto on 5th May 2022. Actual initial trip cost is Rs. 89 but I have paid by cash to the driver Rs. 120 since it was shown the amount Rs. 120 on Uber app after completion of the trip. The amount in the app was shown again the initial cost Rs. 89 after paid. Hence, I have paid extra Rs. 30 due to the incorrect amount displayed in the app. And, when I have raised the issue with Uber...
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SujathaMahesh
May 6, 2022
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Payment made via Credit card but still shows in the next bill

We have made the payment via credit card but still the same amount is showing as Balance from last month in the current bill & we are asked to make the payment.

The transaction of the payment made in attached herewith.

Kindly request you to make the necessary changes, revise our bill and revert...
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I had paid for the parking at Howrah Station 2B parking area on request of the Driver Suresh and in the final bill I see that the bill includes the parking charge and when I asked him, he said that the bill does not have the parking charge. He lied to me. I must be refunded the parking charge alongwith penalty for the lie by Suresh Driver.
Bhaskar Dutta
[protected]...
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Rizw1610
from Kolkata, West Bengal
May 5, 2022
May 5, 2022
This thread was updated on May 5, 2022
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Cab complaint regarding Refund-Payment taken twice for a single ride after 90 days of ride

Address: Newtown, WEst Bengal

Dear Sir / Madam,

I am writing to you to raise an issue about Cab payment Refund.

It occurred on: 3/05/2022 (May, 2022)

The issue that I have experienced was:

Hi,
I'm writing this to inform you that last year on 2nd July, 2021 I had a ride. I chose an online payment option but could not pay due to an internet issue. I paid in cash. It is very much understandable that the...
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Rizw1610
from Kolkata, West Bengal
May 5, 2022
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Two times payment taken for single ride.

Hi,
I m writing this to inform you that last year on 2nd July, 2021 I had a ride. I choose online payment option but could not pay due to internet issue. I paid cash. It is very much understandable that driver would never leave me without payment.

Thereafter I didn't use Uber. On 04 May, 2022, I booked for a ride and choose Amazon pay option with coupon of Rs. 75.

I found that instead of confirming...
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Prasad adi
from Bengaluru, Karnataka
May 4, 2022
May 7, 2022
This thread was updated on May 7, 2022
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Payment received twice through phone pe

Hi team. Yesterday I had trip through uber, while making payment through phone pe payment status was success but the cab driver focefully done another payment for the same trip. I will send you both transaction copy for your reference. 1st payment paid to UBI bank and second payment paid to SBI. I request you to kindly resolve the problem at the earliest....
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Anil Stephen
May 3, 2022
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Different tariff price

Address: Bengaluru

Today I was ordered Uber cab as it show Rs 417.25. I noted that it accepted. When cab came took me to H S R layout from t c Palya main road. I asked driver how much pay? He show it is Rs 504.
It made me surprise about it increase over Rs 90/-.

Is it cheat or fool me over fare calculator.

Let me know what it wrong with price.

See attachment

Thanks....
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Pihmerabeta
May 3, 2022
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Travel

Address: Sea Shells, Siripuram

I booked an auto this evening as usual. The driver had issues with the auto and took a different route to my house which was quite far. I agreed thinking at least it would be okay as i had my wife and daughter. The driver stops in between and asks us to take some other auto. i had to wait and book another auto to come home.
Questions that came in my mind.
1. Does Uber not check the vehicle condition start of day or take an update...
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upasanavaru
from New Delhi, Delhi
May 3, 2022
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Higher rates at destination than estimated rates

Address: new delhi

While booking the ubergo from Faith Arena, Rangpuri, New Delhi to Krishna Apartment, Dwarka Sector 9 Plot 13, New Delhi the rates were Rs. 289.38/- (which was already higher rates than usual). We usually pay Rs. 170-Rs.230/-. But at the destination, uber app reflected total charge of Rs. 561/-. On complaining to the driver that the rates are higher than the rates confirmed at the time of booking, driver said that this can be the issue of...
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upasanavaru
from New Delhi, Delhi
May 3, 2022
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Higher rates paid at destination than estimated rates

Address: new delhi

Sector 9 Plot 13, New Delhi the rates were Rs. 289.38/- (which was already higher rates than usual). We usually pay Rs. 170-Rs.230/-. But at the destination, uber app reflected total charge of Rs. 561/-. On complaining to the driver that the rates are higher than the rates confirmed at the time of booking, driver said that this can be the issue of app. He cannot do anything. He insisted to pay Rs. 561/- and complain to the Uber company. The...
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Ryany
from New Delhi, Delhi
May 3, 2022
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Service are getting pathetic day by day

Hi there,

I would like to bring your notice towards the service you offer. Day by day Uber service is getting pathetic. The wait time looks like more than 10-15 minutes. Even when you're ready to wait so long then Driver cancelled the service at his end.

Please upgrade the service otherwise I would not think even a single time to switch on other apps.

This is not the first time but I am getting...
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Unsafe Customer
May 2, 2022
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Safety Issue

I am staying in Gurugram, Haryana. My sister booked a cab today through uber. She boarded and they left. After covering few Km, the driver knowingly took a wrong turn and continued to drive despite of my sister shouting from the back seat to stop the car or she'll jump. As soon as the driver reached to a turn and slowed down before entering a godown sort of place, she jumped out of the cab and ran to save her life. On the contrary when she...
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Address: Hyderabad

Date of recent incident : 2nd May 2022
Client name : Dipaneeta Roy
Client number : +91 [protected]
Description of the incident : Past few months this issue has been re-occurring several times now that whenever I book a ride from a location to my home address the uber drivers calls me & ask about the destination address . After listening to the destination address they agree to come & pickup but when its just 5 mins of...
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Address: Pobox 58 Muscat pc 100

I reached airport thinking I will get Uberr XL ride at approx. Oo 30 hrs on 1st May 2022. Surprisingly there were no XL and every request send was cancelled.

Is this how local Uber operates...
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ShifaSyed
from Kolkata, West Bengal
May 1, 2022
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Charged without even taking the trip

I booked a cab on Uber on 30th April 2022 which was canceled by the driver but I had to pay Rs. 57.71. Before this, at least 2 to 3 more drivers canceled my booking and because of this, I was about to miss my train.

But my question is why was I charged money even though I didn't cancel it. I want a refund. Uber India please look into the matter....
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Diyananya
from Kolkata, West Bengal
Apr 30, 2022
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Fare changed (increased) too much at the end of trip from what it was shown at the time of booking.

I booked an uber go today evening. At the time of booking the fare shown was around 353 rs. So I booked it. But at the end of the trip, uber claimed the fare as 856 rs. How can uber increase the amount this much? If I knew beforehand, i wouldn't have booked it. This is complete fraudulent. The driver even didn't come to my location. I had to go to him by walking like 5 minutes. And then this problem. How can a shown fare increase more than...
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My trip started at 6:33 PM on 25-04-22 from kapashera new Delhi to palam vihar. My fare was Rs. 245 and I have paid the entire amount with 5 rs extra to the driver (Mr. Manoj Kumar) in cash. But, still an amount of Rs. 245 is shown as outstanding in UBER apps and I have not been able to hire any UBER taxi....
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