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Uber India Complaints & Reviews

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Last updated Aug 7, 2024

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Driver insisted to pay directly instead of app in online payment method

Dispute In Fare

I am complaining about excess of fair then showed

Double payment for same trip

Change in offer value

Most useful Uber India reviews

Paid cash for my trip but shows outstanding and does not let me ride further

Want Refund against Paid cash for non cash payment also extra amount paid.

Cash payment accepted but still showing pending in uber app

my driver asked for cash payment on a non-cash trip

Kailash Vashisth

Lost the package during delivery

Featured Uber India consumer stories

Auto applied promotion fraud

Unnecessary charge on my Uber account transferred from UberEATS

I am complaining about charging excessive fare then what was shown during the time of booking

Uber India reviews & complaints page 23

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I have booked uber outstation from pune to mumbai dated 18/04/2022 and selected uber cash as payment method.
At the end of the trip when i asked uber driver final amount he said his network is not working hence he cant complete the ride in his uber app due to which in my app as well trip not showing completed because uber driver not pressed the complete button. Hence he Asked me to check my uber app and the amount to be paid which...

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I selected UPI for that trip. Because of driver forced me to give cash in hand. I gave cash for my trip. But in app.. it's showing not paid.. i contacted uber 4 times, but I'm not getting any support from them....

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Have booked an Uber Go on the 17th of March at around 10 21 pm from Park Street, Kolkata to Keshtopur, Kolkata. The driver was Shiv Nath Ray, license Plate WB04H6826 and the payment was done online through Google Pay. The original fare when I booked the Uber was Rs. 447 and after the ride was over the fare came up to Rs 1061, with a surge fare of Rs 614. There was no issue during the ride like bad weather, route deviation, road blockage or...

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It's very harassing to the customer that even if you want to complain, lengthy procedure is there, again the uber divers are very unprofessional and misbehaved..most of them .they call to customer at every ride and confirm adress first and they will make you to wait a lot and last either they will make you cancel the trip or they will redirect, by this customer waits a lot .
There is no provision to complain these drivers as they cannot...

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I booked Uber on august 2nd 2020 from Delhi to Faridabad that cab charged me 767 rs with driver shahid Ali. At that time I tried to add the credit card but due to some technical error It got failed so I paid in cash. I tried to contact Uber through their customer care support but didn’t get any response.
On April 14 I booked a Uber bike with driver Deepak which cost me around 51 bucks but rider kept telling me to pay 818 rs including...

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We have hired ride from kalyani veg hotel to oxy vally phase2 from uber on 16th April 2022 at 2245 but reaching at viman Nagar driver started shouting my kids and wife and asking for money. For a thin window plastic paper and shouting at my son and wife intially and asked us rudely to left the trip when we left the car he continously abusing and slapped me and found a sugercan stick to hit me people gathered there and try to stop the guy...

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Address: Uklana Mandi

I've mistakenly paid thrice payment to UBER Driver. I complaint to UBER against this, tweet so many times, called UBER driver for refund, complaint over mail. But still I've not received any update on this. Finally I want to raise a complaint against this. Kindly help me in getting my refund....

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Hello myself Tarun Ramchandra Annavarapu, i m Bhiwandi (thane, Maharashtra). I used uber daily to reach office in midnight which we dont have public transport, so one day(march 16, early morning at 3'15) i booked uber, i forget my mobile in the cab on that day, i tried to my number soo many times on that same time and tried to contact driver too.. i tried to contact uber after so many days now i got reply from uber like they are not responsible...

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Address: Gurgaon, Haryana

I had paid the asked amount of 535 rupees to the driver and he collected the money and drove away.

Later I find out that I have pending charges of 185 rupees that I apparently failed to pay to the driver— which makes me suspect that the driver probably reported that I didn’t provide the full sum in cash.

I am not paying this extra 185 rupees and am unable to book another cab without making this payment....

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Sent a parcel from Marol Andheri to Goregaon which is not delivered this was sent today at 5 p.m. (13.04.2022), The delivery status shows delivered but the parcel has not reached the client till now i.e. at 7 p.m. Not able to contact the uber driver for lack of his contact Number or customer support from Uber...

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Address: new delhi

I had book a ride on 13.04.2022. After completion of ride, I paid amount through cash but Status of ride show unpaid on uber app and also i got an email that payment is pending and due on next trip. The relevant screenshot attached for your reference. kindly resolve my issue...

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I booked Uber from Agra to Gurgaon on 6th April - payment mode Paytm. At destination, the App did not close the trip. The driver insisted that in his App the payment mode is Cash. He promised to return the cash in case later, when the system function properly, if he gets paid through Paytm also. I paid fare in cash. Later, I found that my Paytm account also has been debited for the fare. Uber help has no human interface and responses are...

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I have taken a ride on 1st april wherein i have booked the cab from Nagpur airport.
The ride was a cashless ride but at the time of ride completion i have paid ride amount 930 rs via gpay directly to drivers gpay account.
Now after raising the concern in the uber app via their help support section and attaching the screenshot of payment too, still my issue is not resolved.
It is still showing payment due for rs 930 of...

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This weekend i.e, 8th April and 9 th April, during afternoon, I wanted to travel from Hamdard Public School to Nizamuddin. Same on 9th April I wanted to travel from Sarai Kale Khan to Hamdard Public School Talimabad.
But often it happens that Uber drivers are not willing for their service. They prefer their dream and comfortable destinations and thats results in the wastage of valuable time of the customer.
One driver cancels...

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Address: Maharashtra

Website: Oo

Dear Team,

At 10:30 I booked the uber, uber person called me I ask for the location, after that he told me I am not visit your drop location I will drop before that location he cut the call & he didn't pickup my call & didn't cancelled my trip. I have no option to call different Uber book. I waited last 1 hrs till time he didn't cancelled my trip what's type of misbehaving is there....

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I have booked an intercity Cab from Noida to Gurgaon today from Uber with the fare of Rs. 1106/- Accordingly by comparing with other alternatives, have booked the Uber cab. The driver enquired about the total fare shown then only he started the journey and dropped off as per the uber route shown in his mobile.
As soon as my journey was completed to my surprise, I show two amounts have been debited from my wallet i.e. Rs 1106 and additionally...

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Uber drivers are too bad... They don't accept the ride...even if somehow they accept, they start asking so many questions like where u will go, is it in cash or online ..how much payment it is showing...etc. after taking the details they transfer the ride to other and it goes on ... It's a harrasment to a uber users... For all this nuisance users have to keep waiting for hours and hours...
In this such a hot weather if consumer ask...

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Address: Faridabad

We Booked UBER - the driver started the trip and then on the way informed that AC was not working. We asked him to drop us back to our pick up point. On reaching the pick up point their was a charge of RS 144 to be paid which we refused as its the fault of the UBER driver who did not inform us about the faulty AC. Hence I hereby request UBER to take care of such issues in future....

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My name is akash rudagi.On 17 feb i used uber auto and i paid cash to auto driver, but in uber account still its showing pending payment.As i attached photo of that

My mobile number is [protected]. Kindly clear as soon as possible...

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Address: 48/2394-b Elamakkara

No autos not coming on 6/4/2022.iam trying to go with uber auto .looking for 5.30 to 7.30 no autos is coming...

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