Uber India Complaints & Reviews

I was shown rs.277 for covering the distance from Salt Lake DL block to Haldirams, Teghoria but at the end of the trip I was charged with rs. 483 which is huge. This is extremely annoying. If I would have known earlier that this much would be charged then I would have never avail that. And if this is how Uber works then I would have to recommend others not to go for it.

I booked a ride with uber .. which showed up front price of Approx Rs 430

But when driver ended up the trip I had to pay 1019 .

How come there is 2X of difference in the price .

This is pure loot !

What if someone is not carrying up that much cash .. what if I book this up for my

I have had the most disturbing trip ever. The car broke down on a road and the driver panicked so much. He did not care about the customer. We could have been in a terrible accident. There was no way to reach uber helpline. He did not cancel the ride so i was stuck in a car for more than 1 hr with no ac and such bad traffic.

I have going bangalore city to airport in nice road its going on 72.5 km reading but uber fare was 893 rupeese its cheeting for all uber partner & its customer care also not respond this is worst experience in uber

On 13-Apr, I booked a cab around 4:30 am from my home in Sohna to New Delhi railway station PaharGanj Side. After the pickup, driver told me I'll have to pay Rs 90 for Sohna toll which I did. After reaching Delhi he dropped me away from the station as per his convenience at AjmeriGate side instead of PaharGanj. Now the fare for ride was Rs 972 which is paid him via UPI. The money got debited from my account but due to some technical issue the driver didn't receive it so he asked me to try again. I paid Rs 972 again via UPI and the same issue happened. I told him the money will definitely get credited but then he asked me for cash instead. Since I was getting late for my train thanks to his far-away drop, I paid him Rs 800 as this the only cash I had with me. I took his mobile no. and requested him to return my money once he receives it. He also promised that he'll give me my money back.

On 15-Apr, I got confirmation from my bank that money has been transferred in driver's account. I immediately called him and asked for my money, he then started misbehaving and talking rudely. He told he's busy and then hung up on me. Since then he's not taken my call at all. He's just sitting on my money. Such a dishonest and liar driver he is. In total I paid him Rs 2834 for the trip (90 Toll + 972 UPI + 972 UPI + 800 Cash). I want my remaining money back i.e. Rs 1862 (90+972+800). Is Uber fine being associated with such a driver who is being a nuisance to the riders and misbehaving when they are asking for their own money? Uber driver name is Naseem Katariya, his Vehicle no. HR55AC4710 and his contact no. is +91-[protected]. Pls help me with this. I want my money back by any means.

I had a trip from airport to home on 19-april. The driver behaviour was rude, though i have raised multiple complaints, issue is not taken seriously. The driver frightened and threatened during the drive

I have booked uber outstation from pune to mumbai dated 18/04/2022 and selected uber cash as payment method.
At the end of the trip when i asked uber driver final amount he said his network is not working hence he cant complete the ride in his uber app due to which in my app as well trip not showing completed because uber driver not pressed the complete button. Hence he Asked me to check my uber app and the amount to be paid which was showing at the time of booking and it was Rs 2099/-, i told him that my payment method is uber cash but since its not completed the trip in app by uber balance showing as it is and driver asked me to pay via goggle pay, i thought since uber cash not deducted i paid him 2099+ toll Rs 540/- total 2639/-
later on I realised that my uber cash also got debited Rs 2000/- from my uber wallet and i have paid via google pay also so total 4639/- gone instead of Rs 2639/- and also i came to know that actual toll tax was Rs 270/- but driver paid through fastag hence i did not realise the amount and gone by drivers word that it was Rs 540/- but actually its 270/- hence driver took extra 270/- there and uber cash Rs 2000/-
When i made complaint to Uber help they denied to refund the amount and just given credit of Rs 150/-
I have all the proofs with me o[censored]ber cash payment, google pay payment and reply from uber and I have attached the same.

Uber has stopped responding to complaint and its absolutely unprofessional way of handling the clients at the place they dont have any customer service no to whom we can talk and now they have taken my Rs 2270/- extra amount and refused to give back.
Please help in getting my refund back.

I selected UPI for that trip. Because of driver forced me to give cash in hand. I gave cash for my trip. But in app.. it's showing not paid.. i contacted uber 4 times, but I'm not getting any support from them.

Have booked an Uber Go on the 17th of March at around 10 21 pm from Park Street, Kolkata to Keshtopur, Kolkata. The driver was Shiv Nath Ray, license Plate WB04H6826 and the payment was done online through Google Pay. The original fare when I booked the Uber was Rs. 447 and after the ride was over the fare came up to Rs 1061, with a surge fare of Rs 614. There was no issue during the ride like bad weather, route deviation, road blockage or traffic which would explain the surge fare and also there was no pending charge from my side. The receipt I have received does not reflect the initial price or the surge fare I've paid. I requested help on the 17th but I am yet to hear back. It was disappointing to be blindsided by such a big charge and could have caused a dilemma for all parties involved if I did not have the amount with me. I request you to look through the prices charged without reason and notice and return the extra surge fare I had to pay.

I am attaching the Receipt, the initial and the surge payment receipt from Google Pay and the trip details. I hope I can receive a positive response.

It's very harassing to the customer that even if you want to complain, lengthy procedure is there, again the uber divers are very unprofessional and misbehaved..most of them .they call to customer at every ride and confirm adress first and they will make you to wait a lot and last either they will make you cancel the trip or they will redirect, by this customer waits a lot .
There is no provision to complain these drivers as they cannot be contacted once the trip is redirectef

I booked Uber on august 2nd 2020 from Delhi to Faridabad that cab charged me 767 rs with driver shahid Ali. At that time I tried to add the credit card but due to some technical error It got failed so I paid in cash. I tried to contact Uber through their customer care support but didn’t get any response.
On April 14 I booked a Uber bike with driver Deepak which cost me around 51 bucks but rider kept telling me to pay 818 rs including outstanding amount. I paid him 70 rs as he told me that my bill was 68 for this ride.
I explained him the whole situation so he said he will put up my issue with Uber as there is no other way to contact them.
He asked for my number for unresolved case scenario.
Next day he called me and told me that Uber has blocked him because he failed to recover the outstanding amount.
It is a mental and financial harassment for me and the rider as well. He keeps texting me to clear the outstanding amount which I did before. Kindly solve the issue

We have hired ride from kalyani veg hotel to oxy vally phase2 from uber on 16th April 2022 at 2245 but reaching at viman Nagar driver started shouting my kids and wife and asking for money. For a thin window plastic paper and shouting at my son and wife intially and asked us rudely to left the trip when we left the car he continously abusing and slapped me and found a sugercan stick to hit me people gathered there and try to stop the guy even after this he has not stopped and continuous sly abuseing in local language, inguess the mental status of this e driver was not in good condition and he can be dangeorus to harm any body

I've mistakenly paid thrice payment to UBER Driver. I complaint to UBER against this, tweet so many times, called UBER driver for refund, complaint over mail. But still I've not received any update on this. Finally I want to raise a complaint against this. Kindly help me in getting my refund.

Hello myself Tarun Ramchandra Annavarapu, i m Bhiwandi (thane, Maharashtra). I used uber daily to reach office in midnight which we dont have public transport, so one day(march 16, early morning at 3'15) i booked uber, i forget my mobile in the cab on that day, i tried to my number soo many times on that same time and tried to contact driver too.. i tried to contact uber after so many days now i got reply from uber like they are not responsible for that, if driver didnt get that whatever missed the customer property then why they are not giving next customer details after my trip which i m asking which they found that property. How uber say this they are responsible for this, i trusted them and we used we pay and they ae answering like this.

I had paid the asked amount of 535 rupees to the driver and he collected the money and drove away.

Later I find out that I have pending charges of 185 rupees that I apparently failed to pay to the driver— which makes me suspect that the driver probably reported that I didn’t provide the full sum in cash.

I am not paying this extra 185 rupees and am unable to book another cab without making this payment.

Sent a parcel from Marol Andheri to Goregaon which is not delivered this was sent today at 5 p.m. (13.04.2022), The delivery status shows delivered but the parcel has not reached the client till now i.e. at 7 p.m. Not able to contact the uber driver for lack of his contact Number or customer support from Uber

I had book a ride on 13.04.2022. After completion of ride, I paid amount through cash but Status of ride show unpaid on uber app and also i got an email that payment is pending and due on next trip. The relevant screenshot attached for your reference. kindly resolve my issue...

I booked Uber from Agra to Gurgaon on 6th April - payment mode Paytm. At destination, the App did not close the trip. The driver insisted that in his App the payment mode is Cash. He promised to return the cash in case later, when the system function properly, if he gets paid through Paytm also. I paid fare in cash. Later, I found that my Paytm account also has been debited for the fare. Uber help has no human interface and responses are robotic. Needless to say that the driver does not pick up the phone.
UBER help has given credit of Rs300 only and say that nothing else can be done. It has not taken into account that there was problem in Uber system due to which the trip did not close at destination to show me mode of payment. The driver took advantage of it and said that the payment mode is cash and asked me to pay fare in cash. He promised me to refund the cash in case he gets paid by Paytm also. I paid cash Rs 2200 fare in cash in addition to toll tax and state tax. I didn't want him to stay back till Uber app close my trip. Later I found that your app deducted Rs 2200 from Paytm and the driver has no intention to refund. His owner phone number [protected]. He does not pick up the calls

It is CLEAR CASE OF CHEATING IN WHICH Uber SYSTEM HELPED him.
I[censored]ber don't take any action now, it will encourage him to resort to this practice again. Also, I being your long-time customer, feeling CHEATED for being considerate and nice!!!

I have taken a ride on 1st april wherein i have booked the cab from Nagpur airport.
The ride was a cashless ride but at the time of ride completion i have paid ride amount 930 rs via gpay directly to drivers gpay account.
Now after raising the concern in the uber app via their help support section and attaching the screenshot of payment too, still my issue is not resolved.
It is still showing payment due for rs 930 of...

This weekend i.e, 8th April and 9 th April, during afternoon, I wanted to travel from Hamdard Public School to Nizamuddin. Same on 9th April I wanted to travel from Sarai Kale Khan to Hamdard Public School Talimabad.
But often it happens that Uber drivers are not willing for their service. They prefer their dream and comfortable destinations and thats results in the wastage of valuable time of the customer.
One driver cancels and the ride shifts to the other driver, again cancellation and shifting of rides. This is ridiculous and should be dealt with some serious way of sorting the problem.
Once I got good service from my residence to the airport during early morning time. I thought Uber is the best but now it's the same like others.
Kindly consider my problem- once ride is booked and confirmed driver should do his duty by accepting the work.