Uber India Complaints & Reviews

I have been using uber cabs for the past few days.

It was unfortunate, that even though i had not confirmed my ride, i was charged a penalty.

The software needs to be upgraded since, exploring options should not be mistaken for confirmation.

One confirms only after knowing the time factor and the availability.

The car quality varies and there is no link between the vehicle efficiency...

Hi,

This is raghavender from hyderabad. On 16th july around 11 am we booked uber for a nearby place and while booking, amount displayed is rs 49 however when we got down bill was showing 160.65. We booked uber several times for rs 49 for the same place why not sure why the premium was charged. Driver name is meraj. Online receipt was showing distance as "32.61".

I tried my level best to reach uber but realized...

Today i was charged 223rs. For a ride supposed to be of 49rs.
A ride from south campus, delhi university to iuac vasant kunj which normally costs 49 rs. Costed me 220rs. Today because one of the rider had to go to jnu which increased the distance for my drop off location. Also the driver the driver got confused with the directions shown in map. I was unfairly charged extra. They said they would refund my money back as soon as possible...

This is 2nd time such thing has happened to me, when a uber cab driver who couldn't find the correct pick up location from the aap, even after talking to him on mobile multiple time he didn't reach the correct loaction, and cancelled my ride and i have to bare 50rs.
Whereas multiple times i booked the cab from that same location and drivers are able to reach there all the time.
Driver name madhu swift dezire (0660) last 4 digits...

Hello team my self bimal i am using uber since last 5 months but now i am in kolkata and i was travelling in dhakhineswar kali temple. The fare shown is 286 and driver collected rs 324 from me which is illegal. I have sent screenshot from my mobile and dat driver mobile too. I hope ur team can help me out of dis problem i called help line that time only they said to complain...

I booked a cab from the airport in kolkata on wednesday july 12 at 8:53 p. M. And someone else got in the cab and took the trip while i was charged rupees 179.21 for it via my paytm account. Uber's customer support first denied a refund and then promised to refund the amount within three days and email me an updated trip receipt but neither has arrived. Since then they have not replied to multiple messages to the helpline via their app. The...

In the name of pool uber is looting their customers. Today i had took pool cab at 9:28 am from iffco metro station, my driver took me to sushant lok for another rider he spend 15 mins to find her and dropped her first and then me but now they have charged me extra 80 rs for distance and time, so tell me is it fair to charge me for someone else mistake, driver took long route another rider made me travel more but guess what who is suffering...

On 11th july i had took pool cab at 6:20 pm and paid 49 rs. Through paytm and at 7:46 pm i took another ride on pool and this time i have opted cash payment method then i received message from uber that you need to pay previous balance of 49, which i already paid via paytm, i thought may be there is some technical glitch so i paid 98 rs in cash, but after writing several times uber did not bother to respond to my query. Pathetic customer...

Hi,
Yesterday 16/7/201 i booked uber around 9. He accepted the ride., i called him and confirmed the pick up and drop place., he was on the way for pick up., his car was not moving in the map., waited 10 min s. I clicked screen shot of that map., i called him he told on the way., seen his car moving opposite direction and stop and further no movement., i called him further he didn't pick the call., again i clicked screen shot the...

I have been charged incorrectly and after multiple follow ups they are not taking any actions, they are just giving scripted responses..
I have taken uber sharing, rs 49 was showing at the time of booking but i stepped down from cab before my destination as the cab was smelling as yuck as if someone has vomited, and uber charged me rs 105 (Double the fare), they gave reason that you changed the destination when we dont have an option...

I booked a cab from ombr layout to rmz infinity bangalore on 14th july 2017. A promotional code blrjul100 was already applied in my account and i had taken 3 rides using that code. That code was for 10 ride till 16th july 2017.

When i booked the cab the estimated fare was showing as 97 which after 100 off amounted to 0. Now they have billed me for 90. Later they changed it to 70. And they are adamant on the fact that promotional...

I have booked an uber for a trip of 3 km whose estimate was less than rs. 75 for which i have been shown as rs. 0 when the cab is booked as i have rs. 75 off, but when i have ended the trip it deducted rs. 9.32 from my default payment mode - paytm, showing the total amount as rs. 84.32
My start and drop location was not changed within the journey time and the driver followed the usual route suggested in navigation, then where from...

I was visit to sai nagar kalamboli from my pick up point at gomti, barc

Start 11.47 from barc to 12.37 kalamboli, which shows 53.48 km duration 00:49:02 fare taken 790.07.

Driver was infront of me start mobile but after reached they shows as above

Its a more charges which was not my use route also taken

So i book return trip as same from my spouce number

Start 7.46...

We booked uber drive from Ladha Palava City to Dombivli East. total distance is 10 km. Normally charges for rental cars are Rs. 160 to 170 when you book Ola or Uber.

However, today driver Mr. Anil Morya from Uber asked Rs. 425/- which is completely illogical for only 10km. When I refused to pay Rs. 425 and asked him to come to police then he denied. Then I called customer care o[censored]ber and mr. Narendra attended call but he refused...

I was charged cancellation fee twice! I was booking cabs from bangalore airport.in the first time the driver wasn't picking up.. I called around 10-12times. He wasn't even moving in my direction, so i had to cancel.in the second trip, the driver moved but called me after sometime and asked to cancel. I want a refund of both these cancellation charges....

I've booked the cab on saturday, 15th july at ~ 8:20 am. Started calling the driver, he picked the phone and told that he is coming. After that when called he picked my phone and told that he will come after getting the tire filled but since i had to attend a meeting, which i told the driver and asked by what time you can come. But he didn't reply and cut the phone. I thought he will come. After that whenever contacted, he started ignoring...

I had travelled from uber cabs from noida to igi airport on saturday 15 july. They showed me an upfront fare of rs 253 for booking which was indeed a sweet shock to me. But i cancelled my regular cab n boarded uber for a change. But they had done this strategy only to hitch customer. Falsely as they charged me rs 655 when reached airport.. On referring. The matter this is what these people say

My trip receipt was updatedbr...

Dear,
Pl note i booked on 14th july for delayed trip on 16/07/2017 at 6.00am (Up coming trip) for dropping point netaji subhas international airport, kolkata but your company didn't respond. Nighter your company s driver details nor driver himself contacted. I waited till 6.15 am. Then i had to search other vehicle. I had to cough up rs 500/for the trip, exploiting my emergency situation.
Your company uber is one and only responsible...

Dear sir / madam

This is to inform you that we booked 2 cabs now at 1.54pm and 2.14 pm respectively on 15/07/17 and both the bookings were cancelled by the drivers. One was etios 7096 varunakumar and indica 0641 waseem and his mobile number is [protected]. Moreover the cancellation charges are billed on us.

This is not the first time such cancellations are happening.

Request you to look into the...

Today morning i booked a cab from vodafone house ahmedabad he didn't cane for pick up after booking i called him he didn't picked my call i tried again his cell phone was switched off i waited near about 10_15 minuts but he didnt came then i cancelled and booked another cab. The driver who didnt cane his name was praful and his car number his gj01et3714. You are very pathetic service from now onwards no uber only ola you can check in your...