Uber India Complaints & Reviews

I am writing this mail with utmost disgust. Inspite of several mails and also visiting the uber kolkata office many times, my issue remains unresolved.

I am an uber user from the initial period when the service was launched at kolkata. My user id registration was as per my mobile no. (Which is still existing) and my email id that i was using that period. The same has undergone change due to change in my organisation and job....

Hi,
I have been using uber everyday to go to office for the past 4 months. So much i got an uber pass.
Yesterday (18th july 2017) i took the same trip to my office which i have been taking for 4 months with same start place and drop location. I was shown an upfront fare of 49rs but after the end of the trip i got charged 174 rs almost 4 times that shown. Also even if you forget the uber pass the normal share rate at that time...

Dear sir/madam,
I'm extremely upset with the uber service. On tuesday, 4th july. I had booked an uber from tollygunge club. The driver, rintu, came for the pickup. When i sat in the cab he asked me my destination.. I said opposite quest mall. He stopped the car and asked me to cancel the ride. I said but the ride has already started and i will be charged for the ride.. Plus i have to urgently get home as my mother in law wasn't feeling...

Today (19/7/2017) i called up a uber mini cab... He was very rash in speaking and also dont know how to talk to customers and cancelled our trip... And took 52.50rs as cancellation fee which is a loss to us... Driver is from hyderabad uber cabs.. Please pay back my money... It is not the case with uber... It should promote or say to customers that there will be a cancellation fee... Do return back my money... Advertise these important matters...

Ps: can someone route this to the pune or india team
Hello team,

I have tried to contact you many a times through the app, but no response, here is a feedback

Please stop red zone in kalyaninagar & baner/aundh area of pune, morning 8:30 am in kalyaninagar and after 18:30 in baner, fares are hiked by a large margin, even though cabs are available, this is a problem for regular customers like me.
br...

Last morning (18th july 2017) i had to reach my friend's place from where we were going to college with her father, but they kept waiting for me just because i had booked uber to reach her place and i had no idea about the poor services.

I had booked uber pool tor lb nagar petrol pump (From kartikeya nagar nacharam). The car arrived in around 30 minutes to pick me up (Though it showed 17 minutes on the app) and the driver asked...

Driver cancelled my ride without intimation & penalty was taken with me. Why? What was my fault whenever i faced a lot of difficulty & was being late for destination. Driver name is swatantra partap.
I booked a cab & mobile will show the message that cab will meet me near 6:45 am. I left the train & coming out of station. He reached the station before the estimated time. He called me but i had luggage in my hands & i am handicapped...

I received promotional offers from uber time to time but when i applied them to my account, it display the msg that codes cannot be applied. When i enquired about this at customer care they told me that they have deactivated this service to my account with no specific reason. Because of which i have to book the rides with high charges without any discount. When i asked them to tell the reason they told that they cannot tell me the reason...

Excuse me sir, my account mobile no. Is [protected].in this account when i add a promo code then they not excused and show that promo code is expired which is given me through message by uber. Any code has not apply so plzz i requst u to take a action on this problem
Before sometime i complain but not any response so i hoped that u try it for. My happiness
Account mobile number -*[protected]*
User name - *ansh agrawal*br...

Hi

In my family we all prefer uber. I have booked an uber at 6.17 on 18th july 2017. I have waited till 6.50 and the driver cancelled the uber. I had planned a movie with my mom, grandmother and grandfather. I missed my film and i had drop the whole plan. He came near my home, when i called him, he disconnected the call and cancelled the trip. One of my family member had experienced the same. I giving his number for further...

Dear sir/ madam,
I m chakraborty, i traveled uber from gulmarg co op housing society baner to ramkrishna math, pune by tata indigo bearing registration no mh 14 fc 2171.
The driver was unprofessional don't follow the gps navigation even in capable to drive in pune city. My estimated price was 398 finally the driver lost the way, i was decided to left the car in dagdu seth ganpati temple my final price was 546. The driver not...

Today (July 18th around 7 pm) i was dropped off at the wrong location even after continuously discussing with the driver that my trip shows complete even though i havent reached my destination yet. He took me 3km away and as he accepted another ride, he asked me to get off in the rain and refused to drop me to my final location. I had to pay double the amount, i was stranded in the rain and i missed the event i wanted to attend. I am very...

There are two cases:
1. On 17.7.2017 at about 5.45 when i tried to enter into my booked cab (A hyundai eon) i found out that two obese ladies were already sitting on the back seat. It was impossible for me to sit. I had to leave. I was charged cancellation charges which was totally illogical.
2. Today (18.7.2017) at about 5.45 i booked a cab. The driver on phone asked me where was i going. I told him janakpuri. He said he would...

Firstly i have wrongly charged for the cancellation whether driver denied duty and when asked for cancellation he refused, still they have charged cancellation from my account. After so many follow up i got refund of this money but still they have charged by adding some extra amount in my next 4 rides. When i have again raised a complaint they said they already refund my amount but why they have charged extra amount in my next 3 to 4 rides?...

Today morning we had a ride from safilguda to bachupally_hyderabad. Amount to pay was 670 but he charged us 880 for no reason. He didn't even drop us near our destination even on requesting which caused lot of embarrassment. We reached our destination one hour late and missed
The exam.
And i asked him to drop near our destination and he was like no i cant drop i'm having another booking.....

Dated[protected] at 7.30 i reserve a uber cab from new delhi railway station to u. P. Bhawan chanakya puri but till 8.00 am neither the cab reach the riding point nor the driver contact me. Than i reserve another cab but charged me extra rs. 63-00 for the cancellation of previous ride.
So kindly refund me extra charged rs. 63-00
Thanks.

Dinesh chandra upadhyay
B-4 secretariat colony mahanagar, lucknowbr...

I booked a uber pool cab from apollo hospitals, hyderguda to goshamahal as the price shown was rs.39.42 whereas i was charged rs. 103.69 for the same distance and destination. Uber app didnt show me any surcharge or extra charges or else i would have opted someother option. I booked it cos the price shown was rs.39 only. Further, i had no other balance or pending issues with uber. I have the screenshots of the fare shown, the invoice. I request...

I m. V. Srinivas rao living in hyderabad uber send sms on 17.07.2017 with ride any were in 5km of rs. 49 only. I booked cab from yapral to secunderabad station. When i booked cab price showing rs. 143/- to -183/- i booked while dropping they take rs. 420/- issues are booking charges not matching to paid charges extra paid driver not no time, i dont get sms discount no contact detailed n more......

I booked the uber on 17 july 2017 from kalina to sion-chunabhatti which is approximate 6.2 kms distance. Booking was done under uberpass for rs. 99.
When i booked uber it showed me rs. 99 under uberpass and no surcharge was mentioned and that is why i had booked. I had clearly cheeked the rates were showing as rs. 99 without surcharge. Also in between the trip there was no notification of surcharge. Then how come now i am been charged...

Hi,
My name is imran khan and my no. [protected].
Today early morning 7 am due to heavy rain i happened to book a uber share from ayesha masjid to us visa information centre begumpet. Fortunately the uber driver came to near by pick up location after half an hour but he said his car was punctured and can't able to come to pick me up but what i'm seeing on road he was driving the car from tolichowki to mehdipatnam road, and it...