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Uber India Complaints & Reviews

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Last updated Apr 10, 2024
Complaints 5905
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Uber India reviews & complaints page 216

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S
sunil743
from Coimbatore, Tamil Nadu
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driver didn't came for pick up

Address:Ahmedabad, Gujarat, 380015
Website:uber

Today morning i booked a cab from vodafone house ahmedabad he didn't cane for pick up after booking i called him he didn't picked my call i tried again his cell phone was switched off i waited near about 10_15 minuts but he didnt came then i cancelled and booked another cab. The driver who didnt cane his name was praful and his car number his gj01et3714. You are very pathetic service from now onwards no uber only ola you can check in your...
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K
karan.mundhra20
from Mumbai, Maharashtra
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misleading people with wrong fares

Address:700091

Today afternoon at 12:36 pm, i have taken a ride and the fare was shown as inr 49. However when the trip got ended, the total fare came to inr 103. What is this. I have not deviated even 10 metre from the gps proposed route.

Don't try to cheat people with the wrong information. While interacting with customer care executive they are saying that i have deviated from the route. You may pls check with the driver whether any alternative...
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S
Saumik Dmitri Sarkar
from Kolkata, West Bengal
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I was tremendously overcharged and had to face a very embarrassing situation

Address:Kolkata, West Bengal, 700032

I am from kolkata. I took a trip this afternoon at around 4pm from sahidnagar, kolkata.
As i had a promo code already registerd when i was checking the fare it was saying the fare would be only rs.14/-. I had that money with me so i booked my trip. Now when i reached my destination my fare was of rs.109/- and with my promo code it came to rs.59/-.
Now i was shocked to find that my fare has suddenly changed from rs14 to rs.59....
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Jadhav sonali
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charged for the trip I have not taken. refund of cancellation charges.

Address:Pune, Maharashtra
Website:www.uber.com

On july 9, 2017, in evening i have booked an uberx from dagadusheth temple pune. I did not get into the cab and did not take the trip.
They charged me 94.50 rupees twice for the ride that i have not taken. The driver was very late and then himself cancelled the trip. Once again the same thing happened and third time uber was finally booked but that time i was forced to pay double cancellation charges in addition to the fare estimated....
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A
ashik awate
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payment fraud from uber

Address:Mumbai City, Maharashtra

I have been driving for uber for almost a year now. There is a minimum business guarantee where in if you do a certain number of trips, you get that minimum earnings amount. I always do 13 trips minimum so i'm eligible for 4700 per day. Uber cuts 26% towards its fees which is very high. But they never pay that amount. Every week i earn only the amount i have made with trips and promotion amount. But i i never get the minimum business amount....
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D
Dr Ram Kumar
from Delhi, Delhi
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Very high charge in pooling in same car as third passenger

Address:New Delhi, Delhi, 110063

Today i have done uber car pooling from shivani park punjabi bagh new delhi to vikas bhawan new delhi 110002
But
My charge was too high (Rs 210) as compare total charge of two other passengers (Rs 183 only) even though they were coming from paschim vihar on same root and picked up me on the way by same car.
I will upload these activities o[censored]ber on social media also.
Now i will try to avoid uber ride in future.br...
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A
anandnadt
from Pune, Maharashtra
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late arrival and rude behaviour of driver

Address:Nagpur, Maharashtra, 440030

Hi team
i m regular customer o[censored]ber and found service pretty good. But today the driver arrived very late due to which i had to suffer my personal loss. Upon calling, his behaviour was unacceptable and made derogatory remarks.Plz ensure that drivers of your company behaves in a manner that do not offend anyone.Otherwise company will ruin its image just beacuse of such nonsense drivers. Attaching the information of vehicle for your...
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Hi team,

I had booked one ride with uber past 6 months ago. Mode of payment was my debit card. After the ride complete, driver told me that payment has been done and the amount has been deducted. Now, after this trip whenever i tried to book any ride with uber i am receiving error saying to contact uber customer care. I tried reaching out to them but for no use.in starting one of the associate replied to my query asking for...
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Address:Ahmedabad, Gujarat, 380
Website:www.uber.com

I was driving to my office and was on the s. G. Highway ahmedabad. I was on a normal speed of 30-35 kms and all of a sudden your driver took a full speed turn (Nearly 40-50 kms) and trashed into my car. My bonnet and number plate are badly damaged. An instead of apologizing, he was arguing with me for me being in fault. He was some aged man who had no regrets for doing this. He was putting me in fault. I don't have his number so i've mentioned...
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Address:122022
Website:riders.uber.com

I had already raised a complain with uber on 8th june 2017, but no action has been taken yet and i got a response that you had selected wrong payment option they refunded earlier so cannot be refunded.

Its open cheating and grabbing hard earned money in the name of wrong payment option selected.

Complaint details
- i was charged double on 8th june 2017
- driver was aleemoddin - toyota etios.br...
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P
punitibohria
from Lalganj, Bihar
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Charged additionally

Address:Ernakulam, Kerala
Website:www.uber.com

I booked uber but driver called me and said that his vehicle has some problem so he can not come to pick up me, he needs to go to repair, i thought he may come but he didnt came and he told me to cancelled then i booked another uber and reached to my destination... And these happen two times in last three months. Two times i gave extra charged i. E 150 rupees.....
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K
k**
from Jammu, Jammu and Kashmir
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Mobile left in car

Address:160055
Website:uber

I was ride with uber on 1st july from mohali to chandigarh. During payment i was left my cell phone in car. I contact with my cab driver mr satnam, mobile no-[protected] & request to return my mobile. He accept the same and give me time on next day to receive the same. But still he didn't return and he didnt my call right now, so it was my bad experience with uber. & one more thing that was my first ride with uber....
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B
Bir Sikander
from Pune, Maharashtra
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Incorrect charges applied for ride

Address:122001
Website:Uber.com

Hi team,

I was incorrectly charged for my last ride from sector 48, gurgaon to mg road, gurgaon on 13/07/2017.
The amount shown in the app was 140 but i was charged 293 for the ride.
In the receipt it clearly seen that they have incorrectly charged me.
I need my refund in the cash and also want a compensation for the inconvenience.
I have attached receipt.

Thanks!!
Bir sikander...
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A
Ankita Abz
from Mumbai, Maharashtra
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Worst customer service

Address:Mumbai City, Maharashtra, 400093
Website:www.uber.com

Dear sir/ madam,

This complaint is regarding uber service. I believed in this company alot till i faced an issue. I thought it was a small issue and will be resolved instantly. But i couldn't believe that a company like uber would do this. Good i faced an issue hence i came to know about the originality about this company.

I was given some promocode o[censored]berpass (Screenshot attached) and the validity was till...
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P
PRATIM KUMAR HOME
from Kolkata, West Bengal
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Charging high fare

Address:700040
Website:www.uber.com/en-IN

I have been offered uber pass by uber where there would be no surge pricing up to 10km. I used to go to my office using this service daily. But since last few days i ma witnessing that uber is charging tremendously high and intentionally showing a route which is beyond 10km. When tried to reach them, they clearly stated that my trip was more than 10km. I showed that their app shows more than their committed fare even for a distance of 5 km,...
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A
Arnabi Dey
from Bengaluru, Karnataka
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Coupon code

Address:Bangalore, Karnataka, 560027

I got message yesterday for 100rupees of on 10uber rides. I tried applying the code, it didn't show invalid so i thought the coupon has been applied but i didn't get the 100rupees off. If there is no such offer why do you send such text with 100rupee 75rupee o[censored]sing code blrjul100 or julblr75. Check the information before sending such message neither 75rupee worked nor 100rupee....
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Q
qadirjames
from Delhi, Delhi
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Been charged 629 rupees for 4 km. (Making customers feel)

My contact no is [protected]. I have been charged 629 rupees just for 4km (From Fun to shahara ganj ) . While booking the ride it was displayed only 49 rupees no peak charges but they have charged 629.
Request you kindly refund 629-49= 580 Rupees to my account.
I have already mailed to uber customer service mail id but i have not got any response....
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P
Priti Khemka
from Bengaluru, Karnataka
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Uberpool fare

Address:700017
Website:Uber

I would like to complain regarding my uber pool trip from raj bhavan rd, hyderabad to ac guards, hyderabad on 12/07/2017 at 1210. The initial fare displayed was inr 39 but the driver demanded inr 139 as displayed in his uber app.

1. First the uber pool was expected for inr 39. So even a ride with uber go or xl would have cost me less than 139. So a fare of 139 was unacceptable. It is unfair to ask for a higher fare without...
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A
ariszr
from Supaul, Bihar
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Uniformed and unrealistic uberpool trip fare

Address:Kolkata, West Bengal, 700016
Website:uber

I had booked my uberpool ride at 6 p. M on 11.07.2017 form park street till my home which is barely 2 kms from my pickup destination. At the time of bookin the fare shown to me was rs.29 and hence i booked my ride. Due to another pickup on my ride as it was share ride the cab had too take a longer route and i reavhed my destination after 2 hours which otherwise would have summed up to hardly 30 mins. On reaching my destination uber charged...
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amit sinha40
from Srinagar, Jammu and Kashmir
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Fare charged exorbitant-gap between charge as reflected in driver and my mobile

Address:Ghaziabad, Uttar Pradesh, 201012

Today (12/07/2017) i have taken uber ride from gamma-1, surajpur kasna road to takshshila apartment abhay khand 3 indirapuram ghaziabad at around 4 pm

At the time of booking the approx fare shown in my uber app was rs.360.75.

I have taken ride in vehicle no-dl1rtc0667 a white color maruti swift desire.

Again the driver on reaching destination asked me to pay rs.618. Since last two day it is happening...
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