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Uber India Complaints & Reviews

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Last updated Feb 19, 2024
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Uber India reviews & complaints page 217

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S
Shankar Mohanty
from Bengaluru, Karnataka
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Uber driver-whose mobile no-7619452344

Address:560085
Website:consumercomplaints.in/new_complaint/uber

On 9th july'2017 i booked cab at nice road to jakkur bengalore, i got the info about the driver rout saying 13 min it will reached, after half a hour i call the driver mobile no-[protected], he did not pick the phone, i keep on calling for nearly 45 mins but did not get any acknowledgement from him, so i drop the sms, still no answer from driver.

After waiting for one and half hour no replay come from him. Here is my point...
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Address:Pune, Maharashtra, 411057
Website:www.uber.com

I took uber pool from bhumkar chowk to kharadi eon it park, pune on 30, 2017. Initially i was shown my fare as 360 inr. At the end of the trip i was charged ₹ 724.36. There was an other passenger who shared 80% of the trip distance with me was only charged 350 inr.

Why uber charged me with extra money on the pretext of "surged distance" and "surged time". Despite several complaints and reminder to them i have not received...
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R
Rockstar rock
from Noida, Uttar Pradesh
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Driver was horrible and misbehaved with me

Address:11025

I booked the cab i had applied the promo code it showed me that i have to pay 0.00 cash to the driver after that when i reached my destination he mis behaved with me paise do paise do then he snatched the phone with me virender he said kangli hai tu paise nahii haii to cab ku kari i want a strict action against him i am trying customer care number but it is saying wrong forward my complain i will complain for him in police too for kis behaving...
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A
amit sinha40
from Srinagar, Jammu and Kashmir
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Fare charged exorbitant

Address:Ghaziabad, Uttar Pradesh, 201012
Website:NA

Today (11/07/2017) at 15.30 i had a uber ride from gamma 1 surajpur kasna road, greater noida to takshshila apartment abhay khand 3 indirapuram ghaziabad and at the time of booking economy fare was shown on uber app to be rs. 353.43 paisa but the driver vikash driving maruti suzuki swift dzire having vehicle no dl 1ye-5386 charged me rs. 612/-.

Even at the conclusion of the journey the fare was shown on my mobile is rs.353.43...
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S
Santosh Adithya
from Narasaraopet, Andhra Pradesh
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Refund on cancellation

Address:500044

Today they charged me extra 53 rupees for the ride that i have taken.in the last trip driver came and said he is not carrying the documents and said he is not going in that route and said he is cancelling the trip. For that i am forced to pay. This already happened to me before when the driver cancelled the trip because it is far away. And they dont even have proper customer service that will help us in this time of trouble...
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S
Shashi151987
from Renigunta, Andhra Pradesh
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Wasting time for customer

Address:Ghaziabad, Uttar Pradesh, 201014
Website:Uber

I have booked cab today and waited for more than 15 min. Cab driver stop in some location and telling me rudely to come over there. When i reached to him he told your trip got cancel. And this is not happening first time. So many times it happened. They are spoiling uber name simply. And one pathetic thing we can't contact to your customer care for same. App should have that option....
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T
Tuabsehri
from Bengaluru, Karnataka
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Unreasonable charges for cancellation

Address:Bangalore Urban, Karnataka
Website:Uber taxi

To the concerned authority o[censored]ber company.
Today morning, around 5 am i reseved a uber taxi, driver named nissan sunny, his contact no [protected] from ejipura to bengaluru ksr city junction. I called him so many times, he cancelled my all calls. I was getting late to catch my train which was scheduled to depart on 6am to hubaali. Thought to book another uber taxi but he didnt cancell the order and with that i waited him to almost...
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A
apurwakumari16
from Bengaluru, Karnataka
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Charged multiple times for same cancellation

Address:Bangalore, Karnataka, 560037
Website:Uber.com

I have been charged 3-4 times back to back for cancellation of my trip that too we cancelled due to late pickup. I booked a cab at 9:30 and driver came at 11.30.
I tried to cancel the cab at 9:40 itself but due to server error i couldn't cancel and after that i forgot to cancel the cab.
But for same uber has charged me 3-4 times, i am tired of mailing them but they provide me only one response that is you are being charged...
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J
jai shankar Subramanian
from Chennai, Tamil Nadu
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Driver msi obediently

Address:600020

Dear sie i had already uber cab booki on 8/7/17 saturday 10.45 am from villivakkam rly staion to rail musuem. But yr driver mr murthy im not come rly sation. U must come near bidge. I dont know this area. So i catch auto and go to my destination. Im very upset yr service.

So, pls contact my mobile no [protected]. Pls spek to tamil officer. I cant fluently english

Thanlk you...
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J
Janardan Singh IIT Guwahati
from Delhi, Delhi
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Extra money deducted from my paytm

Address:781039

Dear sir my mob [protected] i have travelled via uber on 3 july i have book uber thrice but your driver is refuse to come to pickup me and the told we will not com for that destination you please cancel so i cancelled ride twice and you deducted my money via paytm 41, 41 and 81 rupees. And forth ride i have travelled by paying 184 but you have deducted all four money please return money 162 rs. So please return 41+41+81=162 rupees to my above...
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V
vrnagda
from Mumbai, Maharashtra
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Charged double of the estimated value

Address:Mumbai City, Maharashtra, 400078

We booked an uber xl from bhandup station to sanjay gandhi national park in mumbai on sunday 07/09/2017 morning and got suzuki ertiga, driver - raja nadar.
The estimated amount shown at the time of booking was 262 approx, but when the journey got over, the final bill generated was of rs 508. It was early morning and we didn't get any traffic, no waiting, so now i wanted to call the uber india customer care to understand how the final...
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C
Chandrika Guruprasad
from Bengaluru, Karnataka
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Cancellation charges added to next trip for the mistake on the part of drivers

Address:Bangalore, Karnataka, 560078
Website:Uber.com

I have booked uber cab on friday night i. E. 7.7.2017 around 8 p. M. From bheemachandra kala mantapa to jp nagar. Driver had cancelled the ride, again i booked the cab, again that driver also cancelled the trip despite made us to wait nearly halfen hour.. On next trip on 10.07.2017 at 4 p. M., i booked cab from jpnagar to bes college, estimated fair showed as rs.29. When de-boarding, driver asked the earlier charges of rs.86. I have not cancelled...
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S
sindhudaniel
from Mumbai, Maharashtra
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Driver's behaviour and code of conduct

Address:Ernakulam, Kerala, 683562

This is about my trip on 9th july'17 in kochi. I booked an uber from lulu mall for my residence. Post my booking confirmation, the driver called me and asked for the exact location. While i provided the same, he was complaining about the traffic and said he will take time to reach the pickup point. I told him i do not have any issue since i had lot of stuff with me and i will wait for him. Post this he called me couple of times and each time...
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N
Navin kumar Aggarwal
from New Delhi, Delhi
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Triple time fare charged by uber

Address:110093

On 9-7-2017 i navin aggarwal m-[protected] have booked for dayanand vihar at 7.50 p. M. Approx to nathu colony chowk shahdara fare shows rs.49/- but bill genrate rs.158/- approx. How it may be possible no refund or satisfactor answer givev by uber. They say a little ahead destination. No little ahead destination change or drop by me uber check gps location....
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V
veda reddy
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Driver overcharged 388 rupees

Address:560037
Website:UBER

I took uber cab from munnekollal to chicpet in bangalore, fair was 259.72 which i paid through paytm, but driver has again taken 388 rupees in cash by saying he didnt get through paytm and that too overcharged, he was reluctant to hear what i was saying he simply took 500 note and gave 110 rupees change in return.

Immediately i raised this issue in the uber app but i didnt get any response.

Kindly look into this...
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S
Sumesh James
from Bengaluru, Karnataka
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Too high price

Address:Ernakulam, Kerala, 682017
Website:UBER.COM

I had to travel from employees provident fund organisation kaloor cochin to subhramanya temple at nayarambalam kochi...448 for 19 kms is damn too expensive when you people say that u charge 7 per kms... This is around 23 per km... I have the details of the trip with me... Please take the needful action... Since people we had an urgent case we had to opt this... Kindly take action and deduct the proper amount and refund the required amount......
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A
apoorva verma
from Mohali, Punjab
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Overcharged contact no 9793181109

Address:Lucknow, Uttar Pradesh, 226021
Website:www.uber.com

I have booked uber ride from jankipuram to vibhut khand gomti nagar lucknow and the app shows the amt ie rs253 and the due to driver fault (Bcoz he was unable to find the correct address as he was wasted my more than half n hr just to reach the correct location) my ride got cancelled by him then he charged 310 as cash.

I am recently using the services i thought its betters than ola but i found... All guys are having the same...
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D
Debtanu Maji
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Incorrect fare charging

Address:560103

Hello uber my last ride with hanumanthappa was been charged 152. During starting of trip it shows me 49 rs and the guy took poor route than usual. And at the end it was showing 152 rs later i checked the reciept and i found the breakdown is like this trip fare-49 subtotal 49 transport. Farmlimit_max_fare_discount -54.95 total 0 and at the end it is shoing cash 152.07.

I want to know why this was been charged.
This is...
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V
vigrajnith
from Bengaluru, Karnataka
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Overcharged for a trip and no refund of the same

Address:600125
Website:uber

I have been overcharged from the uber for the trip on jul-08-2017.
The original fare was 156.76. Overcharged:357.06. Total cash paid:513.82

The reason they say is i did not complete payment on the previous trip on dec-02-2016, which is false.

Previously on dec-02-2016. Since my online transaction to pay 357.06 failed, i have paid the driver through paytm due to urgency and i have recharged the driver number.br...
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K
Kuber Shukla
from Delhi, Delhi
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Overcharged / incorrectly charged for my trip

Hi,

I was booked cab on uber on 7 th july 2017 from office to home on shared basis.

During booking the cab, it was showing 0 rs to be paid for this trip as the coupon applied worth of 50 rs.
But when i get down from the cab and the bill amount was 237 rs, i shocked to get this bill and i did not carried that amount to pay to driver installation, then went to nearby atm and paid the bill.

When...
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