Uber India Complaints & Reviews

One of the driver on 27th june 2017 did a wrong drop off of my ride .i had mailed for the refund also but no reply received till date. Where should a customer complain and get the refund .when we r not getting support from uber app.
In one of the ride on 27 th june i have been charged rs 508 wherein i had opted for promotion o[censored]berPASS which was rs rs 159 ..I have mailed a compliant against that also but could not get response till...

Had booked an UBER Pass cab on Tuesday 27th June 2017 to go to Natraj Film studios from Millitary Road in Andheri East. The fare shown was Rs.99 while booking. However when the destination was reached the fare shown was Rs 292 and the same had been paid by cash. The charge is almost 4 times of what it would cost if we had taken an auto as the distance would be hardly 6 to 8 kms.

This is absolutely wrong on the part of the company...

They have stopped the account without any proof copy and same I had requested to provide the proof copy against which my account stopped by them but said details not provided yet as this is pending for last 7 months and had sent approx. 200 mails to them but no update rcvd from them. Same issue also raised in the consumerhelpline and Complaint No. - 278384 but they did not respond on this . I have sent same mails to [protected]@uber.com, [protected]@gmail.com,...

I booked a cab on Monday using UberPass and fare shown to me was Rs.99 but at the end of the trip i was charged Rs.424 including 2*surge.

This is completely unethical and dishonest to show a different price at the time of booking and charging exorbitant at the end of the trip even though trip distance and location are same.

The worst is the standard response from Uber support after 3 days and 4 follow ups on...

I booked an uber today nearly about 11:30 from near the passport office and the rider Mr.Prem was about to reach the location by next 1min but knowungly he came late and when I called him he misbehaved and make me wait for near about 15mins..I was really very harassed.. I am a regular customer o[censored]ber but today's experience make me very disappointed....

I booked a cab today. The total cost showing was RS 289. The cab was 15 minutes away from my location, but the drier started the trip at once. After arrival, he told that he started the ride erroneously. The after going to a few kilometers (approx 30% of the total ride) he told that the brake is not working, so i have to terminate the ride and booked a new ride to reach my destination. I have to pay Rs 184 + Rs 220 that is the Rs 404 for...

I had booked an uber for my son from Home to batra cinemas, mukherjee nagar. The driver's name was Anil kumar and the car licence plate number was : DL 1R TB 7903. The driver was terribly rude and was not paying any sort of attention when i was telling him anything. On having an issue i asked the driver for the company's number and he bluntly refused to give it to me. After repeatedly asking for the number he finally called the company from...

Dear Sir/Madam,

I need to inform you that the below receipt is duplicate.

I have booked for Uber yesterday but it went on trip from the drivers location "Regency Shopping Complex, Mount Poonamalle High Rd, Manapakkam" and ended in "2, Manapakkam Main Rd, L&T; Colony, Periya Palayatamman Nagar, Manapakkam". Just like that driver used my booking.

We were waiting for so long time and driver cancelled...

I was overcharged exorbitantly for my trip because the driver took longer route .
The expected fare was 49 rs but I was charged 193 instead . When the driver took a longer route by himself why should I pay the extra fare .
I have been using your services for long and I was satisfied till now but this experience made it worse.

I have also made a complaint on your app but I haven't got any reply .
I want...

Today evening i booked uber at around 8:45 pm at jb nagar (Sahar plaza), the driver (Rouge) suresh after acceptin conveyed me he was finishing previous route (Though the uber map didi not show tag of previous customer being served) and soon put me on trip (As it showed on my app). I called him conveyed him "you have not reached sahar plaza gate, how come i being shown on trip", he conveyed he still with his previous customer (I do not beleive)...

I booked an uber from ripon st to the whistling kettle, golpark on 28.06.17 at 7:15pm which showed me a charge of Rs 250. But after completing my trip i was asked to pay Rs 303 plus an addition of Rs 120. A total of Rs 423. I fail to understand such exuberant charges for such a trip and the Rs 120 charged. Such irresponsible and negligent attitude towards customers is neither appreciated nor acceptable. I would want an explanation to this...

Hi There,
I am fed up with the Uber services. Its drivers have very poor behaviour and absolutely unskilled drivers. They dont have skill to read the route on map as well as they dont behave properly. I am facing issues only in Uber. I got after lot of mental harrasement that Uber is cheaper because its services and drivers are cheap.
I am mentioning all the historical incidents happened to me. But its not all, there are many...

I booked a uber cab from bandra kurla complex to swastik park which is only 7-8 kms. The ride estimate in the app showed 99rupees however i was charged a fare of rs426. On calling the driver support i was told there is a 2x surcharge but even if there is a 2x surcharge calculation can't come to this. You guys are cheaters. Pls refund my money legitimately...

Hi team,
Yesterday i booked a cab from bhumkar chowk to hinjewadi phase 2 at around 10am. It was a uberpool and charges showing were rs. 69/-. I booked the cab and ended my trip, i paid rs. 69/-. But on driver's screen it was showing rs. 257/-. On my screen it was showing rs. 69/- so i asked him to call call center as he was not ready to let me go. He called call center, those guys told him to force me to pay remaining money and then...

Today i booked your cab at 8.14 am for my visit to alwarpet, ethiraj kalyana mandapam, ch-18. Your driver sri dhayanidhi was driving his maruti suzuki swift dzire cab. At the time of my booking your chart showed rs.100/- only whereas your driver has charged rs.273/-. He informed me that his apps mobile shows only rs.273/-. I have no other go except to meet the bill and paid accordingly. Your meter shows excessive amount eventhough i am entitled...

Sir i m very much dissatisfied with my uber account. My account receive offers every week which i cant access. I always receive message on my mobile number (Which is registered on uber) that i received offers and have to enter the promo code. But when i open my uber account and enter the required code it always shows that the offer is not for my account. This os really disgusting and annoying. Please look into this matter.

Uber...

Respected sir/madam,

With due respect, i am stating the incident and harrasment i faced step by step faced while i took the uber pool service on friday (23.6.2017) evening. And after two times of complaints, uber didn't bother to reply on the issue.

1. On the day, when i booked the uber pool, i called him up and asked if there is any passengers to get an idea about the route and expected time. He replied...

U seriously need to do something about uber india. They are earning out of cancellations by harassing the passengers and the drivers. Their searge charges too are too high. For a 3/4 km ride they have been taking nothing less than 100 too 200 rs.
This guys made me pay 196 rs. For a 3 to 4 km ride. Fine agreed coz thet say peak time or whatever that too understood. But today after i booked a ride i got a message saying that i will be...

Dear sir,
On dated 25.06.2017 at 1 p. M i had book a pool ride from noida sector 1 to ace city, greter noida. During booking expected charges showing 196 but after ride end its show 500 rupees.
I have book pool ride just because for minimum ride charges but in this ride i have pay more than double charges.
Same day in evening i came back from ace city, greter noida to noida sector 30 (Share code is vijays4771ue) in...

I have booked a uber pool ride on 27th june at 6:41 pm which showed the estimated cash fare of 40/- and during the trip my driver stopped the car due to internet interruption in his mobile. I have helped him to begin the trip in his mobile by offering hotspot. He has started the trip and after reaching the destination the fare showed was 127rs. How come it would be triple the amount in the uber pool ride for the same distance? I have written...