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Uber India Complaints & Reviews

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Last updated Feb 19, 2024
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Uber India reviews & complaints page 222

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B
Bahauddin Khan
from Asansol, West Bengal
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Overcharged on my ride

Address:Kolkata, West Bengal, 700016

I booked uber from bc sen jewellers (Nawab abdur rahman street) to howrah station on 27th june 2017 at 6:52pm-7:07pm, they showed the rate between rs90-120/130 but on my arrival i was charged rs240, when i told the driver about the rate showed to me at the time of booking he said due to high demand the rate has been increased, this is ridiculous, its cheating the customers. Im never gonna book uber again in my life neither will i recommend...
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poonam_av
from Mumbai, Maharashtra
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Overcharging on ride

Address:400004
Website:Uber App

On friday 23rd june'17 i travelled by uber from malad to charni road. When i booked the cab, the upfront fare shown was rs. 504.43, while at the end of the ride an amount of rs. 845.88 was charged to me.
When i raised a query with uber, they confirmed that the fare which was shown was indeed rs. 504.43 and due to high demand the fare was increased and and deducted at the end of the trip and that they will not refund the difference...
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P
Prashant1989
from Mumbai, Maharashtra
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Driver asked for toll charge while coming from airport

Address:560091

Dear team,

On 24th june, i booked cab from airport to my home which is located in nagarbhavi, bangalore. I opted the card option in payment section. While crossing airport toll driver asked me for toll charge rs.125 cash. I denied to give him but he told he didn't know the cashless service and not bring any money. As it was a big queue at toll i paid that. But still i didn't get the amount either from driver or from uber....
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K
kushall1
from Delhi, Delhi
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Overcharged

Address:New Delhi, Delhi, 110051
Website:Uber.com

My number is -[protected], i took a trip from uber i was shown the upfront fare of ₹220 and i had a coupon of ₹50 and uber credit of ₹50.04 so i was supposed to pay ₹120 but i paid ₹283.in the receipt the total also is ₹120 but the cash shown is ₹233, i am attaching screenshot of receipt. I also want to complaint that this happens regularly
From - kushall...
+1 photos
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S
softramkumar
from Chennai, Tamil Nadu
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Overcharged for my trip on 25th june 2017

Address:Coimbatore, Tamil Nadu

My name is ramkumar s.

Last sunday night (25th june 2017) at about 21:34, i made a trip from vadavalli (Coimbatore) to coimbatore railway station. While doing the booking through uber app, i was neither informed about the trip fare through app nor did i get any sms regarding the same.

When i got down at the railway station, to my surprise i was charged a whopping sum of rs.366.71 by the driver mr. Somasundaram....
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A
anujsingh.edu
from Gurgaon, Haryana
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My fare does not reflect the upfront price I was shown

Address:122002

I often take uber cabs to commute to & from my home and office. I have saved my home & work locations and i use these saved locations to book a cab.

This time as usual i booked a cab on 21st june, wednesday (From work to home). The upfront fare was showing rs.111.89. But i was charged rs. 278.05.

This is 2.5 times more than the upfront fare.

Provided:
1- the drop location was not changed.br...
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A
akshay1808
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unfair cancellation charges

Address:Indore, Madhya Pradesh, 452009
Website:riders.uber.com

Its very said to notice that uber dont have any customer care center? So you can charge anything or deduct anything from customer and than become invisible?

My name is akshay. You can reach me at [protected]. I booked an uber on 11 june at 04:58 pm. During booking it was showing one minute (As there was an uber nearby) but when booked i got an uber (Showing at considerable distance) which was 20-30 mins away. I called the driver,...
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S
soumyamandal
from Kolkata, West Bengal
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Deactivation of uber account

Address:Kolkata, West Bengal, 700048
Website:www.uber.com/en-IN

I soumya mandal, a senior manager of pricewaterhousecoopers india have two mobile numbers [protected] and [protected] both of them are pricewaterhousecoopers corporate numbers.
I have uber accounts for both of these numbers which are mapped under my emailid - soumya. [protected]@gmail.com.
On 22nd june i got a prompt in my mobile with number [protected] to update the uber app. Once i clicked "ok" the uber got uninstalled from mobile.br...
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A
Ananya Kashyap_Mumty
from Bengaluru, Karnataka
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Promotions and offers

Address:Kamrup Metropolitan, Assam, 781022

My email id is mumti. Kashyap. [protected]@gmail.com. I always get 40% offs on my rides where as my friends get 75% off. Why this treatment. What can be done to get 75% offs? Three times i got this offer. Actually my friend's id is registered with my mobile number, so both the offers in his and my account is texted to my number. And today (26.06.2017) is the third time i am getting a 40% off where as he got 75% off. If this continues, i will discontinue...
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A
ajain1981
from Noida, Uttar Pradesh
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Cab booking canceled & charged

Address:Ghaziabad, Uttar Pradesh, 201014
Website:www.uber.com/en-IN

Last month i booked uber cab twice. One is around 3am & other one is around 11.30pm.in both cases driver denied the booking (I don't know the reason). I called them many times which obviously takes more than 5 mins.
They deducted 63.6/- in both bookings individually without any mistake from my-side through my paytm account.

I resisted complaint through help section provided in uber application more than once, but not...
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M
mangex
from Mumbai, Maharashtra
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I am unable to schedule a ride due to faulty payment system

Address:Mumbai City, Maharashtra, 400042

I had booked the ride on 12th june and selected payment mode as debit card. The ride completed sucessfully but i couldn't make payment due to bug in app. After that i raised several complaints and tried paying using paytm, cash on next booking. However all in vain. I am unable to book ride now and there has been no response or resolution to this compalint till date....
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A
Ajitdas01
from Noida, Uttar Pradesh
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Overcharging fare

Address:110092
Website:UBER India

I had booked upto destination ina market on 13/06/2017 and i got down exactly at ina market, delhi. The driver rode as per your navigation to my destination. The upfront fare was shown rs145 which changed to 201/- which is surprising. And rs201 was deducted from my paytm account.
I took up the matter with uber customer care several times. It seems they are hiding something and not disclosing my booking and drop off point despite my...
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C
Chinu Chandak
from Muzaffarpur, Bihar
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Being charged without any fault

Address:Jodhpur, Rajasthan, 342008
Website:uber

I am a regular user o[censored]ber. Infact, i recommend people to use this app. But today it has disappointed me. I have lost the trust i had in uber.
I ordered uber today but it got cancelled as the driver had some other works. He didn't have that much decency to call me and inform me about the cancellation. And on top of that i'm being charged ₹40 for the cancellation which was not made by me.
It is not about the money but about...
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P
pallavi ragi
from Hyderabad, Telangana
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Online payment

Payment happened twice for only one ride, as i made for payment previous ride to book cab for the next ride.

Even though amount debited from my account even app showed me still the previous bill is pending so i made payment again because there was urgency for me to book a cab in that moment.

Then after if i check my account details then i found that payment happened twice for the same ride.

I need...
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G
gbrindha
from Tirukkoyilur, Tamil Nadu
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Mobile left in the cab

Address:600024
Website:help.uber.com

On 24.6.2017 i travelled in uber cab (Uber pool) from aziz nagar, kodambakkam to ayswariya mahal, koyambedu. (At about 18.30 hrs). When leaving the car i left my new mobile in the car. Fourtunately, i have got the drivers phone number. His mobile number is [protected]. He says that the mobile has been taken by another rider unknowingly. I don't know what really has happened. He adds that the contact details of the rider has to be shared by...
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S
Sp-Nair
from Bengaluru, Karnataka
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Unprofessional behavior of driver

Address:679121
Website:Uber. Com

I am a regular UBER user ever since it started service in Kochi. I was a 100% happy customer till yesterday 23.6.17 when I called Mr Aneesh who attended my booking. The moment I saw him coming in his lousy Ritz car I got annoyed. For my surprise his vehicle's a/c and horn both was not working at all. He was speeding through the busy streets as a mad fellow and I got scared. When I questioned about this he replied in a very filthy manner and...
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S
sunilgaur28
from Mumbai, Maharashtra
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No driver appeared after accepting the request

Address:122001
Website:Uber App

Hi Team,

I am writing this utter frustration. On 21st June, my wife and kids have to catch train from railway station and at 6:00 pm, I booked uber. Driver called me up asked me my exact location and then destination. I waited for him for more than 10 min while the ETA was showing 2 min on uber app. So, I called him and found that he had switched of his phone. I kept trying. I realized this guy had ditched me, I canceled it...
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S
smruthi Sachin
from Pune, Maharashtra
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Careless and indecent driver

Respected Sir,
I've been unnecessarily charged for cancellation bcoz of d drivers fault..
Mr.Ramdas, an indica can driver never turned up for pick up after d confirmation call but kept me waiting for 20 minutes and also didn't respond to d many calls I made..I'm a regular customer o[censored]ber...
NEVER experienced such carelessness from drivers.
I expect a refund....
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A
Aanantha Raaj
from Chennai, Tamil Nadu
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Poor and illiterate drivers at UBER

Address:Chennai, Tamil Nadu, 600063

We booked 6 times within 10 minutes. All drivers declained to pickup as the distance was less and less amount would be collected. From tambaram to perungalathur (Appx. 10 km) between pickup place and drop. Drivers used bad words too. I have those recorded voices of them. This uber service is too bad. Don't use it. I m going to uninstall now. We have several services to ride with.

Tell me a few things...
1. If you are...
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D
dev maddy
from Bengaluru, Karnataka
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Lost my phone in CAB

Address:560037

Hello sir,
I booked a cab from 12th cross rameshnagar banglore to cherry blossom apartment in varthur. My wife was travelling in cab toyoto ethios... 6390 is the no.

She had kept the mobile for charging with driver after dropping and after collecting payment the driver just scotted off from the place. The trip was booked from mobile no bearing [protected]. Now the driver has intentionally switched off the mobile by the...
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