Uber India Complaints & Reviews

I have availed a cab drive from salt lake aj block to prince gulam shah road. The cost o[censored]bergo showed 223, however when i got down the cost went up to 339. Why is that? The driver arshad said its some search fee. Please explain. I have not cancelled any trip whatsoever.
In other words, i have availed a cab ride in kolkata on monday morning (19.06.2017), from salt lake to p g a shah road. My fare displayed was rs.223. However it got increase to 349 without any reason or cancellation. Kindly make sure that the amount gets adjusted in my next ride. I always use cash payments. My phone number is [protected].

The driver denied duty cause he dint want to go andheri. Also we booked sedan and there was no space in dicky and we had no place for my moms wheel chair so we had let him but later i was charged 79 rupees. So unprofessional. He did help to accomodate the wheel chair. So so unprofessional. There is no reply from uber on this. They are supporting their unprofessional cab owners. This is bad and shud be stoppes uber shud reply to us.

I had booked an uber pool on 20th of june 2017. But i was charged with the fee o[censored]bergo that too at a surge of ×3.3.

Also, we had to get down in the middle of the ride when we were informed by our driver that the booking is for ubergo.

This is the first time that such a thing has happened in 4 years.

I was expecting to pay rs.59 but had to pay rs.278.

Kindly look into the matter and let me know.

I have taken a uber share ride when i start the app the price is 29 and when i selected the ride for one person it showed the price as 29 but when i reached home the bill is 160.. When i raised the complain the say it's surge price.. But in general every time the surge price will be displayed before booking and i didn't see any price.. Once you book the cab the actual price will be shown even explain this uber is trying to hide their fraud.. I am not getting sufficient answers and they are copying the same answer every day.. I have all the evidences of the trip conversations with uber.. Kindly help me on this..

Aaj maine pahili bar uber ki ride book ki thi.. Meri ride 30 rupees ki thi. Or mere se 175 rupees le liye gaye hai.. Mere pass utane paise the bhi nahi maine use bhut samjane ki koshish ki wo samja nahi or meri baat apne kisi friend se karwai.. Or muje bola ki aap 175 ru de do. Apke paise ye wapis aa jajayenge.. Mere pass 175 ru change the nahi nahi. Maine.. Mere pass 175 ru change the hi nahi.. Fir maine office se kisi se leke use de diye.. Uber wale bhut fourd kar rahe hai.. Uber me mere ye pahile or akhir ride the sayad.. Or na hi apne dost ko ride karne dunga ubar se.. Baat 175 ru ki nahi hai baat hai lutane ki..

Mere apne sare dost se request hai ki uber ki rede na kare... Jara socho wo to main tha.. Mere se extra paise le liye.. Agar mere jagah koi ladki hoti to uske sath kuch bhi ho skta tha...

Uber has deactivated my account and denying me service. When i enquired they responded saying this restriction is applied due to a system generated flag and cannot be reverted manually. Moreover they are not providing any details either as to the reason behind putting this restriction.
To the best of my knowledge i have not done any wrong. The only last activity i remember on uber is that i wanted to go from blr airport to whitefield for which i had booked an uber, but the driver was quite far and expected wait time was showing as more than 15 mins... Because of which i had to cancel the booking. Which i believe was a fare thing to do, other than that i don't see any other issue.
My mobile number with which i have registered at uber is [protected]

I booked a drive today & was provided with driver details & i contacted this gentlemen on phone who said that he cannot come as his cng is inadequate & he shall cancel the trip & tell uber also. After 40 minutes another person is calling me saying he shall pick me up for the airport. It is shameful that both the people were lying & u et deceived me by providing such drivers & didn't even care to inform me about the cancellation which was done by your driver unilaterally & he also told me to book any other nearby taxi which i finally did. Shameful! Insensitive!

On 5/28/17 at 2.08 pm we started our ride from innovative multiplex, marathahalli to sathya sai layout, whitefield. The charge was expected to be around 200 but it came 555.80. My payment option is card payment. When i studied the route map, it was not the same we came by. The map showed the route from kadabeesanahalli via mahadevapura to whitefield while we really took the route from marathahalli to kadabeesanahalli road and then via varthur kodi we reached our destination. We didnot take the route to mahadevapura as shown in map.in the receipt the distance is shown as 185.77 km while we travelled not more than 15 km.

Hi team,

I have tried reaching you many times, however none of my email have been answered, my husband was travelling on 12th jun 2017 at 12:45 am, and he is not familiar with the uber facility as he is using his own car, but because of some reason he has to use uber and at the time of drop he did not ask driver to end the trip and that's why we have overcharged by double amount then showed at the time of booking the trip. Please find attached screenshot for the trip details.

Regards
Shefali khurana

I piyush gupta,

My regiestered mobile no. [protected]

Email id - [protected]@gmail.com.

I booked uber cab honda amaze from charbagh railway station to jankipuram on 17/06/17 around 5:30am
The driver didn't come at the pick up location but shown trip started after some time. When i called him he says that he is with some other passenger and going to some other destination, i am surprised, how it is possible. He says that aap doosare cab book karlo.
Kindly take strict action against him.
Thanks,
Piyush gupta
Mob.[protected]
Mail id. [protected]@gmail.com

Driver - meraj
Mob. No.- [protected]

Kindly check the complaints i hv been giving regarding the ride on 18th june 10.58 am. Instead of driving through regular road the driver selected the longest route and through the dingy lanes unknown to us. My mom 70 year old almost lost her heart when she saw lanes. I called the driver n told him but he refused to listen. I have drafted a letter against the car number n uber. Its really unsafe to rely on cheats like such big companies.

On 13/6/17, i have made uber request from saravana stores, padi, chennai to arumbakkam, chennai. Request went to mr kannan, car no-tn12r6576, next minute i made the request i called the driver and informed pickup place and he replied ok i will come, after that we were waiting for 30 mints but he didn't respond to cal, then i called the driver and asked wer r u and it is getting late pls cancel the ride i'll make another request, but in return he spoke with me in rude voice tone and told me i can't come and i will not cancel ur ride either and told me do what ever u want to do, then he cut the call, in that situation i cannot able to cancel the ride either, since über is charging cancellation charges from customer nor i cannot make a new ride because my previous ride in process stage, pls take an disciplinary action against the driver and i need a feedback update in email (Rajeswari. [protected]@yahoo.in) regarding the action taken against that driver from uber end.

Hi, yesterday i have place a request for cab booking from 18509 gurjar samrat mihir bhoj marg, i. P. Extension, west vinod nagar, delhi, 110092, india at 05:49pm and have received pick up message vehicle wagon r, name sanjeev and phone no.[protected]. And i have called him up and he replied he was at isbt new delhi and with passenger it will take half an hour to reach in my location and suggest me to hire some other and i had to cancel that trip in situation had to pay cancellation charges-63.60 rs. Which was not my fault need to refund that money.

My wallet was left at the uber cab at around 12.15 am on 18th june in kalyan. Rather than getting a call from the driver i received a surprise that 2 of my debit cards got swiped at an atm at 10:02 am on sunday morning at ghatkoper as shown in the text message. One weird coincidence that the driver and the owner of the uber are from ghatkoper.
My aadhar card, one company pan card and one personal pan card have been lost in this incident. Also a some of rs 2000 in cash has been stolen. I just request any kind of help or support to find the thief. As the driver as well as the owner of the vehicle have the vehicle registered in the uber business. So i will definitely have grevience against uber india.
I have already logged a police complaint in kalyan local police station of kolsevadi. Would also request a proof of footage from the bank of the withdrawal being made from the particular atm and atlast but not the least, would demand justice.

I own a phone number from last 4 years and i don't know who has registered this phone number with their email address. I want you to dissociate fakester email address with mine number so that i can start using uber

Do you have any responsibility or not to verify the mobile number or you just link any junkie's email address with any mobile number. I need you to free my mobile phone number and link it with email address.

I balram raghav.

My regiestered mobile no. +91-[protected] and

Email id - bs. [protected]@gmail.com.

When i booked uber cab. (Hr-55-x-0356 hyundai xcent)
Driver name manoj (+91- [protected]).

He refused to come for pick up and hang the phone with abusing language.

Request you to please take strict action against this chuffer.

Regards,

Raghav balram
+91-[protected]

Today noon time booked uber pool but drive reached on wrong location. The location was sapna hotel malad west s v road but he reached ratna hotel goregaon west n said for cancellation. Again i booked uber pool driver was at demart malad west but he said he is nt able to reach n he will take a time because of traffic n said for cancellation. 3rd time uber pool n reached my destination properly.
In this there is no mistake and i have to pay 250rs instead of 90rs.
Drivers are making mistakes and i have to suffer for it
[protected] Forwarded message[protected]
From:
Date: 18 Jun 2017 19:31
Subject: Complain against drive fault
To:
Cc:

Today noon time booked uber pool but drive reached on wrong location. The location was sapna hotel malad west s v road but he reached ratna hotel goregaon west n said for cancellation. Again i booked uber pool driver was at demart malad west but he said he is nt able to reach n he will take a time because of traffic n said for cancellation. 3rd time uber pool n reached my destination properly.
In this there is no mistake and i have to pay 250rs instead of 90rs.
Drivers are making mistakes and i have to suffer for it

I had today booked uber taxi from sector 82 gurgaon to bus stand gurgaon on 16.06.2017. The driver didn't even come at the pick up location but shown trip started. So amount deducted from my paytm account was rs, 68.52. It is completely non sense. Which type of drivers you have hired. Please refund the amount in my paytm account.
Thanks
O p girdhar
Mob no [protected]

I am vincent rabha with registered email id on uber [protected]@gmail.com. I was charged 63 inr twice for cancellation o[censored]ber go rides in sector 22, dwarka, delhi 77, drove by drivers named gaurav and ghanshyam on 10-jun-2017 and 9-jun-2017, whereas the drivers denied duty when i told my drop location is in gurgaon, haryana. Why should this type of cabs be booked on the uber smartphone app when such type of drivers are the ones drivibg the cab, and above all why should the customers be charged for cancellation of ride if drivers deny duty?

Hello sir/ma’am,

I’m writing this email to inform you that since last 3 day’s i am getting a lot of calls regarding the cab bookings on my phone ([protected]). I am not a cab driver and i never registered my number on uber as driver. Please let me know why is my number being shown to the users (As they have claimed when they contact me regarding their bookings). Please also check this number in your driver database and block the corresponding user now.

I also contacted to your support team, they asked me to comply it in police.

I am getting call at [protected].

I expect an action and a response to this email within a day. It has been mentally harassing for me to take so many irrelevant and irritating calls just because of the inability of your software’s system to verify driver contact numbers. Please revert with your response asap and don’t compel me to take legal actions against you.

Thanks & regards,
Shavnam sharma