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Uber India Complaints & Reviews

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Last updated Feb 19, 2024
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Uber India reviews & complaints page 225

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O
opgirdher
from Gurgaon, Haryana
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Taxi ride

Address:New Delhi, Delhi

I had today booked uber taxi from sector 82 gurgaon to bus stand gurgaon on 16.06.2017. The driver didn't even come at the pick up location but shown trip started. So amount deducted from my paytm account was rs, 68.52. It is completely non sense. Which type of drivers you have hired. Please refund the amount in my paytm account.
Thanks
O p girdhar
Mob no [protected]...
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Address:New Delhi, Delhi, 110077
Website:uber.com

I am vincent rabha with registered email id on uber [protected]@gmail.com. I was charged 63 inr twice for cancellation o[censored]ber go rides in sector 22, dwarka, delhi 77, drove by drivers named gaurav and ghanshyam on 10-jun-2017 and 9-jun-2017, whereas the drivers denied duty when i told my drop location is in gurgaon, haryana. Why should this type of cabs be booked on the uber smartphone app when such type of drivers are the ones drivibg...
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S
shavnam
from Ludhiana, Punjab
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Against uber cab booking calls

Website:www.uber.com

Hello sir/ma’am,

I’m writing this email to inform you that since last 3 day’s i am getting a lot of calls regarding the cab bookings on my phone ([protected]). I am not a cab driver and i never registered my number on uber as driver. Please let me know why is my number being shown to the users (As they have claimed when they contact me regarding their bookings). Please also check this number in your driver database and...
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V
vijjha@hotmail. com
from Kolkata, West Bengal
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Rough behavior of driver of WB04- 6101

Address:Kolkata, West Bengal, 700082

Hired uber on 16/06/17 to drop at sealdah station. While dropping, another car no. Wb046101 from uber, parked his car closely to the left door in which i was traveling, which blocked me to get down from my car. On requested, to move his car, he simply started abusing me and driver. And continuously shouting that i am muslim and let's see who can dare to touch me, which was absolutely rubbish. Can something can be done to this impolite driver...
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M
mamtasajnani
from Chennai, Tamil Nadu
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Fraudulent driver

Address:600010
Website:www.uber.com/en-IN

My name is mamta sajnani. My contact number is [protected]. I ve been trying to contact uber since 2 days i ve raised a complaint and your so called reliable and hassle free service do not fail to let me down everytime i m in need of a cab. I booked a cab from 10 downing street t nager at 9.30pm on tuesday. I called the driver in 2 mins to find out where he is. He asked me alot of questions as to where the drop is how much is the estimate....
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A
anjes
from Mumbai, Maharashtra
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Driver attitude

Address:Mumbai City, Maharashtra, 400095
Website:[email protected]

I have booked uber today from malad west because we were finding difficult to get rick the driver came after long time and that # said we don't allow pet in the cab the driver name is premnath and cab no is 3231 after telling him dat we do go in uber with our pet but he asked us to get down which was very annoying.

Pls uber kindly inform the driver or the passenger if they are not ok with any kind of pet.

Regardsbr...
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Y
yashm26
from Mumbai, Maharashtra
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Driver made me get down of cab

Address:400063

I took a cab from green village resprt marve, the driver named mohd rashid in between of ride started using abusive language and made me get down of cab stating that he had rosa and he could not take me to destination.
The worst part is uber doesnt have customer care number to contact. The driver uses abusive language whol should we contact. Two ladies are travelling and suddenly the driver starts abusing sayin he cannot take u to...
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N
Nilesh Ingole
from Pune, Maharashtra
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Uber false charges and surcharge

Address:Pune, Maharashtra, 411027
Website:Uber India

Have booked cab in today morning 17 june 2017 at around 11 to shankar maharaj math dhankawadi from vishal nagar, driver called me and told me he will be at my place in 5 mins and all of sudden cab get cancled and there was message that i have to pay 64rs even though driver cancled cab. Then i have booked another cab to same sankar maharaj math, dhankawadi, it was showing 250 rs approximate fair, i took cab. After some time driver was saying...
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S
shriniwasm
from Bengaluru, Karnataka
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Overcharging of rs.490 for 12-14 km journey

Address:Pune, Maharashtra, 411028

Have booked the cab from dsk sundarban, pune to pune railway station yetsterday night dt.16th june 2017 for pickup at 09.15pm to 09.30pm. While booking have got quote of rs.170-220 so booked the cab.. There was normal traffic & driver mr. Sudhir said he need the gas fill up needed & we were in queue for 10-15 min's. After end of my trip driver handed over whopping bill of rs.694.59 for 13-14 kums journey.
The driver said this is due...
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N
Nagpald
from Mumbai, Maharashtra
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Non responsiveness

Address:Mumbai City, Maharashtra, 400018
Website:Uber

I am amazed at how difficult it is reach and contact this company. They have incorrectly stopped my account and i have been trying to write to them but no one reverts or calls back. I have written to them several times and every time the same standard response that they'll get back in touch in 24 hours, it's now over a week and my account is still blocked. I have no clue why!!! Is there any human working in this company who can bother to...
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V
viv5g
from New Delhi, Delhi
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Driver was making me fool

Address:New Delhi, Delhi, 110019
Website:www.uber.in

Driver name brajesh made me fool. I was waiting at sarita bihar cng pump and he just fooling me that i am coming in 10minute 5 minutes and so on.. He made me wait more than 40minutes be he did not come.in the end he cancelled it. I was unable to cancer because i would have got charged because of a stupid person. It was around 8.00 pm when i booked and he canceled it around 8:50pm his phone number is [protected]...
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Address:Faridabad, Haryana, 121007
Website:www.uber.com/en-IN/ride

Uber driver sachin phone number [protected] (Truecaller says goldie) driving hyundai xcent.
My mother and sister - took uber go at 11:52 am from sector 14 faridabad, haryana (Set destination lajpath nagar, delhi) on 16/06/2017
1st - this guy was sorting a bunch of papers while driving (Which obviously was slow and erratic) when they complained sachin replied will sort this in no time. And then will drive fast.
Note: as...
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R
ravi1982
from Ahmedabad, Gujarat
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Driver behaviours

Address:110065

Very bad communication on uber drives. And also used wrongly language. Yesterday i used on uber app. From gurgoan sec15 to sec-49. Drive have demand 115rs but my app show only 49 rs. His behaviors is very poor, wrongly language have used and also my bad and some money have gone... I lost of 2000rs for u app used. I hve also customer customer care, her not response to me...
Vehicle no-hr38- v 5284...
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R
Roselin Rymbai Ahmed
from Noida, Uttar Pradesh
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Money for a trip

Address:New Delhi, Delhi, 110009
Website:www.uber.com/en-IN

Hello, i booked an uber from north delhi to the airport t3. Even though i paid the driver by paytm, i'm still being asked to pay the pending money which is the entire amount. I've already paid though. So i'm having trouble booking cabs now. Can't book them anymore until i pay up even though i've already paid the amount. And that is really inconvenient....
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C
christabel
from Mumbai, Maharashtra
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Reimburse my charges

I am a regular customer and have noticed that your services are becoming pathetic each day. On monday 12th june i had booked an uber on my return journey from ravet. The driver said he is very far away and will take half an hour and so to cancel the uber. You should teach your drivers how to speak, cause they really don't care. By the time i cancelled i was asked to pay rs 64. It was then credited to my uber account. When i was paying cash...
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P
Parthasarathy23
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charged for the trip i have not taken

Address:Gurgaon, Haryana, 1220022
Website:UBER Android App

On june 14, 2017, around 1:45 pm i have booked an uber pool from my home (U-46/53, dlf phase-3, gurgaon). I did not get into the cab and did not take the trip. However, the driver has started the trip at 1:51 pm and ended the trip at 1:59 pm. Also, i was charged rs. 15.58 for this through paytm (As i have connected paytm for payment option). I raised several complaints to uber through uber help. However, i did not get any response nor my...
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S
surbhiverma1510
from Lucknow, Uttar Pradesh
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Careless attitude delay at work due to uber

Address:New Delhi, Delhi, 110023
Website:uber

I have been a regular user o[censored]ber and thrice this has happened that the cab i book denies duty very rudely and they mark arrived before even they reach so that when i cancel i may get charged for a ride that has not even reached me. Today i booked a cab again thinking things will get better and i waited for half an hour eventually taking an auto rickshaw because the driver had said he has arrived and i walked miles only to find he has not...
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Address:Chandigarh, Punjab

I did the booking and driver himself told me to cancelle dthe trip as he refused to come. ([protected]) cancellation was from his side but i have to pay for it. Again i did booking and then again booking was cancelled from drivers side but i have to pay for that. Also driver disconnect the call in between ([protected]). Both the times cancellation was from company side and i have to pay for that. Ai gpot late for my office. Not at all satisfied...
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M
muralib
from Chennai, Tamil Nadu
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Driver misuse of my paytm account — murali b - ph +91 9448192187

Address:Chennai, Tamil Nadu, 560054

Dear sir,
I murali b. From bangalore booked a uber cab for chennai central to gajalakshminagar (Chromepet, chennai) on the night of 15th june 2017. As soon as i contacted the driver, praveen kumar, refused to take me to chromepet and said he will cancel the trip. But, he did not cancel the trip and actually cheated me but taking another passenger in my place and billing me to my paytm acct for no ride done by me.. Such cheating drivers...
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S
Sharon deSales
from Mumbai, Maharashtra
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Very rude driver

Address:Mumbai City, Maharashtra, 400050

Arrogant, rude driver. Name anil. It was on my to kalyan from bandra (West) on 9th june 2017 at almost 10.15 p with my daughter. Had to cancel the drive bcoz of this behaviour mid way and book another uber. We had to stop at an unknown place and wait for another 15 mts for the next uber. Is this what you tell your drivers how to treat customers total unethical. Imagine me with my young daughter waiting at a junction 10.45 pm. Fortunately...
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