Claimed

Uber India Complaints & Reviews

1
Updated: Feb 11, 2026
Complaints 5933
Resolved
183
Unresolved
5750
Contacts

File a complaint to Uber India

Having problems with Uber India?

File a complaint and get it resolved by Uber India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Uber India reviews & complaints page 228

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
Harish1993
from Bengaluru, Karnataka
Jun 14, 2017
Report
Copy

Address: 560070
Website: uber.com

I booked the around 9:15 am and called me and told that he is waiting in the place by the time i reached their is was not their i waited and called him twice he did not even pick the call after 20 mins he tells me that he are already in different location and he talked vulgarly with me, he does not know how to talk the customer especially to women and regarding this i have to complain because what happened to me should not happen to anyone please take serious action against the following
Amaresha
Ka11a6206
Tata indica
Ph :[protected]
[protected]
Uber India customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    kishya
    from Mumbai, Maharashtra
    Jun 14, 2017
    Report
    Copy

    Address: Mumbai City, Maharashtra, 400028
    Website: [email protected]

    On 11.06.2017 car was booked driver no. [protected] before coming to pick up he kept his mobile switched off so i forcefully cancelled ride n charged extra 60 from me. Today on 14.06.2017 i booked ride, i spoke to driver [protected] within 2 minutes he replied due to system problem ur ride is cancelled and i am attending other person. U can check from my record i am regularly travelling by uber and why so happening. Kindly refund my amount.
    Uber India customer support has been notified about the posted complaint.
    Dear concern, I have booked a cab from rajiv gandhi airport hyderabad. I got the cab details. The cab didn't moved to my place. So I have called the driver number of times but he didn't picked up my call. After long wait I have cancelled the trip. But I have charged 85rs. Why I have charged. I want my refund back.
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      shivani dahiya
      from Gurgaon, Haryana
      Jun 14, 2017
      Report
      Copy

      Address: New Delhi, Delhi, 110078
      Website: www.uber.com/en-IN

      Dear

      I booked cab in the morning dwarka sec-12 to dlf tower moti nagar.

      1. Firestly, i did the booking and driver himself cancel the trip with himself without communicating with me. I waited 5 min fo rthe driver and driver cancel the ride. I got late for my office. You people charged me 65 inr for the cancellation of ride.

      2. Second, again i did booking for the same route and than fair soon to be was 231 inr. Driver took the another route himself and than he charged me 396 inr for the ride.

      The car was not clean and two bear bottle was there in car.

      Kindly look into the matter.
      Uber India customer support has been notified about the posted complaint.
      AS i want to start my driving job with uber chandigarh but i have little questions for which i tried customer care number for innumerable times but its not working. along with this no one is replying my emails. i am shocked because i had never expect this from uber atleast.
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Meenal Santani
        from Gurgaon, Haryana
        Jun 13, 2017
        Report
        Copy

        Address: New Delhi, Delhi, 110030
        Website: www.uber.com

        We travelled from khanpur, new delhi to molar band extension, mithapur, badarpur, haryana on 12th june'17 at 8:55pm. The driver's name is raghavendra and his number is [protected].

        When we boarded, we put our samsung galaxy trend (Black) on charging near the hand brake that was visible to us clearly. But during the trip, i don't know how the driver just removed the phone from our sight. When we got off we realized the phone isn't there and the driver just moved away. We contacted him but he did not pick our calls for an hour. Then he called and said no phone was there, we interrogated further so he agreed to have seen the phone. He flirted hearing a girls voice but when a guy spoke he started abusing us saying if any complaint is filed he will see us well!

        Have tried all means of contacting uber but of no use. The phone has two sims with much important details stored in it. We want our phone back. Please help.
        Uber India customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Apeksha Gore
          from Bengaluru, Karnataka
          Jun 13, 2017
          Report
          Copy

          Address: 560037
          Website: www.uber.com

          On 15th of may 2017, our car was parked as usual on side of the road in 8th cross, laxmi layout, bangalore.
          At 09:07 pm, uber taxi ka-44-6483 hit our card causing dent and scratches on the body of the car.

          Instead of waiting for us to discuss the matter or apologizing for the damage, the uber driver tried to flee the scene. When the neighbours tried to make him wait (As we were not there at the time of the incident), he argued and ran away.
          Uber India customer support has been notified about the posted complaint.
          The incident happened in Pune, Near Amanora Mall. On a straight road, the Uber Cab, MH12 NX 3510, on overtaking, damaged my bike and continued moving forward. On asking, he threatened me indirectly about hitting from the front rather than from the back. The incident happened at around 930-940 with 4 passengers inside the car.
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Abhishek
            from Karnal, Haryana
            Jun 13, 2017
            Report
            Copy

            Address: Chandigarh, Punjab, 160019
            Website: Uber

            Dear uber management,

            I would like to inform that uber taxi driver deepak walia[protected] banged in my wife's car driven - on 8th june, morning 8:25am in sector 27-d
            Deepak came to drop/pick someone in sector 27-d. My wife left for office at 8:20am and on the very next turn to our house, she turned the car to right
            When deepak was coming from the straight road and after seeing my car, he still continued to drive on same straight road and didnt bother to slow down.
            Eventually, his car's right side hit our car's left side. Thus, destroyed left head light, fender and bumper. I had got it analyzed from agency and got estimate
            Of 19000. When i called deepak back to tell the esitimate i got, he started behaving like anything and started giving lame excuses.

            I strongly recommend uber to check in this matter and ride on which he made this accident on 8th june and enquire about the episode.

            If such cases will continue to happen, uber or any taxi company will have a very bad name in market.

            When i asked if he can be of any help to me getting my car repaired, he blunlty said no and just have one excuse that his car also got some minor dent due to the bang.

            My family has suffered alot due to this uber service in chandigarh where drivers dont take ownership and just make fool of people of chandigarh.

            Kindly let me know if i can be of any help to investigate the deed of this uber driver and now ignoring the victim like anything.

            His details are:
            [protected]@gmail.com
            Phone #[protected]

            Unfortunately, i was unable to note his cab number. 1% chance is that it can be ola cab also.

            Thanks,
            Abhishek
            [protected]
            Uber India customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Saha Tanushree
              from New Delhi, Delhi
              Jun 13, 2017
              Report
              Copy

              Address: Gautam Buddh Nagar, Uttar Pradesh, 201305
              Website: Uber

              Most of the time i have travelled in uber i was over chaged so as i conplained though chat in their customer care they really donot revert back.. I am trying to reach them for many times but unable to do so. I need my money back
              Please do something. I have all the proves that that will stand against my complain.
              I have details attached with my message that how many times i tried to reach them
              Uber India customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Milan Kamilya
                from Mumbai, Maharashtra
                Jun 13, 2017
                Report
                Copy

                Charge extra for parking

                Address: Kolkata, West Bengal, 700101

                I booked a uber cab from howrah railway station. I boarded on the cab at parking place. As usual driver asked me for parking fee, i gave him rs - 50/-.

                When i reached destination and went through the receipt, i saw that they charged parking fee within the total bill. This is completely unfair. The uber should inform his customer that he/she will be charged for parking. There will not be any other transaction.

                Please...
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy
                L
                loke183
                Jun 13, 2017
                Report
                Copy

                Address: 560010
                Website: Uber India

                Hello, i am using this app from around one year. Today it was really a very bad experience for me. He didn't came to the location and arguing with me in very bad words. Even though the app is clearing indicating 2 mins away, he was arguing like he was in the place. Scolding very badly, does we customers won't provide the money to them... Even though providing money if they are talking so rudely who will listen. His phone number is +[protected]. I got a call from this number. Dear uber, please don't recruit this mentality people. Car is mahendra vertigo.
                Uber India customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  armaya awasthi
                  from Delhi, Delhi
                  Jun 12, 2017
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: New Delhi, Delhi

                  Date: 12 june 2017
                  Driver: kamlesh
                  Driver's phone no. : [protected]
                  Car: honda amaze
                  Area: new delhi
                  I booked an uber at 6:00 pm, called the driver to ask in how much time will he arrive and he answered me very rudely that he is arriving. After that i kept waiting for him for several minutes but he did not turn up at the pick up location. I tried to call him several times but he had switched off his phone. Now, my trip total is showing as rs. 63.60 as cancellation fee. Why should i pay this amount when the driver did not even show up and wasted my time?!
                  Next, i booked another uber from a different account. This time the driver did show up but his gps system wasn't working. He took us from long routes and made the ride miserable. Instead of charging the amount which shows on the app he charged us more. Why should the customers pay for this pathetic, worthless service when even your navigation system does not even work properly. How did the escalated bill show on his phone when his gps was not supposed to be working?!
                  I want action to be taken against these drivers and i want to be informed of the action taken. Otherwise, this is going to be my last uber ride.
                  Jun 14, 2017
                  Complaint marked as Resolved 
                  Uber India customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Mrajendraj
                    from Malegaon, Maharashtra
                    Jun 12, 2017
                    Report
                    Copy

                    Address: Nashik, Maharashtra, 422101
                    Website: [email protected]

                    All detail this area makhmalabad road nashik uber best service any other area so my explain whats the problem soll this problem best service any other area please explain so services available next time ride so soll problem uber best services any time area not services available so soll this problem and explain best ride i suggest this message demand and clear my problem soll
                    Uber India customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Pratibha Sethi
                      from Mohali, Punjab
                      Jun 12, 2017
                      Report
                      Copy

                      Address: Chandigarh, Chandigarh, 160033
                      Website: Uber

                      Chose paytm option for payment but later on i realised i don't have anything in paytm wallet so i handed over the cash to the driver. But when i took on another ride, it said that the payment of previous ride is due and i was charged double for that fare i. E 109 in total whereas i clearly paid 53 already for the previous fare as the receipt also proved that.
                      Uber India customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        dsdsdsdsdsd
                        from Mumbai, Maharashtra
                        Jun 12, 2017
                        Report
                        Copy

                        Address: Mumbai City, Maharashtra, 400089
                        Website: Uber

                        Date: 10th june
                        Driver: rambhawan
                        Car: toyota innova
                        Mh 04 gd 1882
                        Area: mumbai
                        I booked an uber suv i was going to travel alone with 2 bags. The driver refused to pick me with the luggage and compelled me to cancel in unprofessional language which i wouldn't. He cancelled my trip. On my next trip i was over charged 150 bucks. The officials wouldn't answer my calls. Why should i pay when the driver cancels me. I also informed him regarding the luggage in advance.
                        Uber India customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Pooja sharma807
                          from Jaipur, Rajasthan
                          Jun 12, 2017
                          Report
                          Copy

                          Address: Jaipur, Rajasthan, 302001
                          Website: uber

                          On saturday 10/06/2017 i have taken a ride at 12:40 pm, car was maruti alto and driver name was govind, my fare was 61.61 and i have given rs.100 driver has no change he said me mam there is traffic you get out of car, i will bring change and he has drived the car has escaped from there without giving me my money back. It was very unprofessional behaviour, will take action against the driver and compensate me for this
                          Uber India customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Abhinav Waldia
                            from Gurgaon, Haryana
                            Jun 12, 2017
                            Report
                            Copy

                            Address: 122001
                            Website: www.uber.com

                            Monday, june 12, 2017 11:57 am with driver mubeen

                            My booking was from :
                            11:57 am
                            Sector - 45, near obc bank, sector 45, gurugram, haryana 122002, india

                            My booking was to:
                            12:13 pm
                            227, block c, uday nagar, sector 45, gurugram, haryana 122003, india

                            This driver never turned up. When i called him he said he was stuck in traffic. He started the trip and ended it without even picking me up. This driver fraudulently deducted the money from my paytm account. He took rs. 63.60/- from my paytm account. His name is mubeen.
                            Uber India customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Ankitasai14
                              from Mumbai, Maharashtra
                              Jun 12, 2017
                              Report
                              Copy

                              Address: 560076
                              Website: helps.uber.com

                              Hi uber,

                              This is second time, i'm facing the same issue.
                              I have booked the uber and the driver didn't turn up, irrespective of knowing the address
                              He ended up my trip with deduction of 65.73 rs (One more time happened in past that is 55 rs deducted) without picking me.

                              Please take action against this otherwise i will escalate to more level.
                              Uber is getting worst day by day.

                              I'm going to escalate this more if i don't get my refund and reply. I'm sending so many mails but uber service is very poor.

                              No customer concern

                              Below details

                              Driver name is : virupaksha
                              Date : 12 jun 2017
                              My uber id: [protected]@gmail.com
                              Uber India customer support has been notified about the posted complaint.
                              hi,
                              i m uday singh.
                              even it was happened same thin with.
                              they deducted 60 Rs Twice from me without picking.
                              please go forward i will be with you
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                C
                                charu7788999
                                from Pune, Maharashtra
                                Jun 12, 2017
                                Report
                                Copy

                                Address: 411027

                                I lost my phone in uber cab in pimple saudagar pune,
                                The trip is at 11:50pm from spot 18 to mirchandani palms pimple saudagar, pune
                                Cab number is mh14ch 6644 and the name of the driver is shantilal.
                                My lost phone details is
                                Phone is moto g 4th gen plus, black color with a motorola cover over it
                                Please help me in this diffivcult time help me as soon ispossble for you
                                To contact me please dial [protected] or contact at charu. [protected]@gmail.com
                                Uber India customer support has been notified about the posted complaint.
                                I have been bringing up my isdue to UBER help since Msy 15th but no response or action till date. Attached below is screen shot of my complaint to consumer complaints and their feedback with ID number for your perusal...FOR THE CAB I TOOK ON 15TH MAY I AM OVER CHARGED FOR NO VALID REASON...DERAILS GIVEN IN MY REPEATED COMPLAINTS
                                I was asked to pay toll tax charges by the driver which was not being showed in my uber app... The toll tax amount in app was showing as 0.0 .driver kept on arguing. Being a girl and since it was almost midnight I had to pay extra.
                                Helpful
                                Found this helpful?
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  messmachine
                                  from Hyderabad, Telangana
                                  Jun 12, 2017
                                  Report
                                  Copy

                                  Address: 560103
                                  Website: uber

                                  Hello. Yesterday 10th june i took an uber cab from sheraton hotel yeshwantpur to indiranagar at around 1 am in the night in a white tata indica. By mistake i left my mobile phone oneplus 3t in the backseat of the car. When i got home i realized i had left it there and called my phone. The driver picked up, his name is ali askar and then he just hung up. After that when i called the phone is showing as switched off since yesterday. Also we do not get any details of the driver and the car details. I have already lodged a police complaint but if you guys can please help me in getting the driver contact information and his car details or coordinate with the driver i would be happily obliged.
                                  Uber India customer support has been notified about the posted complaint.
                                  Sir I am first time book your cab but my experience very bed for you your cab drive cencel my ride in last time so my train miss so i am claim to uber india
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    alekhya kasturi
                                    from Hyderabad, Telangana
                                    Jun 11, 2017
                                    Report
                                    Copy

                                    Address: Hyderabad, Andhra Pradesh, 500035
                                    Website: help.uber.com

                                    As we have rided on 16_4_2017 at 6:45 to necklace road. The payment mode we have kept card but due to some disturbances the driver said your card payment is not accepting so he said us to pay cash the total amount was 493 but due to some off of 50rs the amount we should paid was 393 cash. Now the issue is we paid him on that day and now today we have ride the 393 payment was pending so now also we paid him. Now we are requesting you to pay us back the money 393 by having the conversation between you and driver shaik. We are requesting you to refund the money in paytm mode ([protected]). As soon as possible. Thank you
                                    Uber India customer support has been notified about the posted complaint.
                                    Jun 11, 2017
                                    Updated by alekhya kasturi
                                    I request you to refund my money as early as possible. I want money.. Otherwise I will complaint it as a crime.
                                    I have travelled in uber under the estimation of 113 to 133 but I got the charge of 328. 56 ...dis s totally unfare...I need my remaining amount to refund.
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      Manimaran Natesan
                                      from Mumbai, Maharashtra
                                      Jun 11, 2017
                                      Report
                                      Copy

                                      Address: Chennai, Tamil Nadu, 600001

                                      I have requested for a ride from chennai airport in the afternoon to a place just 3 km away. When i booking for the ride the display was showing as rs.99 and i have booked for the ride. The status was showing as 'on trip' immediately after booking, but the vehicle didn't report. Could not get driver. Amount debited is rs.699. Refund requested as this is cheating by driver.
                                      Uber India customer support has been notified about the posted complaint.
                                      Hi
                                      I tried to book a Uber Taxi from Borivali east to Mira Road on 5th Jan 2019 around 2.30 PM however did not get any confirmation and later on I did not hire Uber.

                                      however to my surprise paytm account which was linked got debited by Rs 535.3 in the evening, reference to which is given belwo

                                      Paid For OrderUBER Order #86ca4f17c[protected]e05feaadf3fa0Transaction ID [protected]-01-05 02:08:49 PM

                                      could not find form/link for complaint on Uber website

                                      can you please help? this charges are not relevant to me and needs to be reversed
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit