Uber India Complaints & Reviews

Hi,
I booked uber car in ahmedabad. My route is maninagar to relief road. We are 3 person. Me and my parents. We are seated in car from maninagar area. After we reached vijli ghar lal darwaja area the uber car driver said sorry i can not come your location because of the heavy traffic and he dropped us at lal darwaja and take a charge for full ride. The car number is gj1 az 1500. My parents are too old and they have to walk from lal darwaja to our actual location ghee kanta char rasta in heavy sun light. I really disappoint with uber car.

Please provide me any solution asap. I hate uber car.

This is to bring to your kind notice that i was traveled today from the local area of visakhaptnam ie from adarsa nagar to seethammadhara with your cab no: 7551, murtuthi suziki swift desire and the name of the driver is mr. Chalapathi rao. The estimation cost has also shown the amount in between rs.90 to rs.100 when i opted to ride at the time of 9:32 am. The travelled kms should not be above 6kms and in your bill it was shown as 31.5 and an amount of rs.348.80 which has been charged against my ride.

I would like to know how the kms will be increased than the actual kms, i was travelled. I would like to know how the surge charges will be applied and to be known to the customer at the time of reaching to the destination place. How can anybody estimate the charges would be more than their expectations by charging more than three times of normal billing.

In may case, i am very disappointed the way you have charged the amount against my ride. I am having more expectation on your service and i have not expected the way you have started collecteing money towards like this way without any information before the ride.

Please go through my issue, and please arrange my money back which was charged towards extra amount. My details are given under

My name: p. Uma devi
Mobile no: [protected]

I booked the around 9:15 am and called me and told that he is waiting in the place by the time i reached their is was not their i waited and called him twice he did not even pick the call after 20 mins he tells me that he are already in different location and he talked vulgarly with me, he does not know how to talk the customer especially to women and regarding this i have to complain because what happened to me should not happen to anyone please take serious action against the following
Amaresha
Ka11a6206
Tata indica
Ph :[protected]
[protected]

I booked the around 9:15 am and called me and told that he is waiting in the place by the time i reached their is was not their i waited and called him twice he did not even pick the call after 20 mins he tells me that he are already in different location and he talked vulgarly with me, he does not know how to talk the customer especially to women and regarding this i have to complain because what happened to me should not happen to anyone please take serious action against the following
Amaresha
Ka11a6206
Tata indica
Ph :[protected]
[protected]

On 11.06.2017 car was booked driver no. [protected] before coming to pick up he kept his mobile switched off so i forcefully cancelled ride n charged extra 60 from me. Today on 14.06.2017 i booked ride, i spoke to driver [protected] within 2 minutes he replied due to system problem ur ride is cancelled and i am attending other person. U can check from my record i am regularly travelling by uber and why so happening. Kindly refund my amount.

Dear

I booked cab in the morning dwarka sec-12 to dlf tower moti nagar.

1. Firestly, i did the booking and driver himself cancel the trip with himself without communicating with me. I waited 5 min fo rthe driver and driver cancel the ride. I got late for my office. You people charged me 65 inr for the cancellation of ride.

2. Second, again i did booking for the same route and than fair soon to be was 231 inr. Driver took the another route himself and than he charged me 396 inr for the ride.

The car was not clean and two bear bottle was there in car.

Kindly look into the matter.

We travelled from khanpur, new delhi to molar band extension, mithapur, badarpur, haryana on 12th june'17 at 8:55pm. The driver's name is raghavendra and his number is [protected].

When we boarded, we put our samsung galaxy trend (Black) on charging near the hand brake that was visible to us clearly. But during the trip, i don't know how the driver just removed the phone from our sight. When we got off we realized the phone isn't there and the driver just moved away. We contacted him but he did not pick our calls for an hour. Then he called and said no phone was there, we interrogated further so he agreed to have seen the phone. He flirted hearing a girls voice but when a guy spoke he started abusing us saying if any complaint is filed he will see us well!

Have tried all means of contacting uber but of no use. The phone has two sims with much important details stored in it. We want our phone back. Please help.

On 15th of may 2017, our car was parked as usual on side of the road in 8th cross, laxmi layout, bangalore.
At 09:07 pm, uber taxi ka-44-6483 hit our card causing dent and scratches on the body of the car.

Instead of waiting for us to discuss the matter or apologizing for the damage, the uber driver tried to flee the scene. When the neighbours tried to make him wait (As we were not there at the time of the incident), he argued and ran away.

Dear uber management,

I would like to inform that uber taxi driver deepak walia[protected] banged in my wife's car driven - on 8th june, morning 8:25am in sector 27-d
Deepak came to drop/pick someone in sector 27-d. My wife left for office at 8:20am and on the very next turn to our house, she turned the car to right
When deepak was coming from the straight road and after seeing my car, he still continued to drive on same straight road and didnt bother to slow down.
Eventually, his car's right side hit our car's left side. Thus, destroyed left head light, fender and bumper. I had got it analyzed from agency and got estimate
Of 19000. When i called deepak back to tell the esitimate i got, he started behaving like anything and started giving lame excuses.

I strongly recommend uber to check in this matter and ride on which he made this accident on 8th june and enquire about the episode.

If such cases will continue to happen, uber or any taxi company will have a very bad name in market.

When i asked if he can be of any help to me getting my car repaired, he blunlty said no and just have one excuse that his car also got some minor dent due to the bang.

My family has suffered alot due to this uber service in chandigarh where drivers dont take ownership and just make fool of people of chandigarh.

Kindly let me know if i can be of any help to investigate the deed of this uber driver and now ignoring the victim like anything.

His details are:
[protected]@gmail.com
Phone #[protected]

Unfortunately, i was unable to note his cab number. 1% chance is that it can be ola cab also.

Thanks,
Abhishek
[protected]

Most of the time i have travelled in uber i was over chaged so as i conplained though chat in their customer care they really donot revert back.. I am trying to reach them for many times but unable to do so. I need my money back
Please do something. I have all the proves that that will stand against my complain.
I have details attached with my message that how many times i tried to reach them

I booked a uber cab from howrah railway station. I boarded on the cab at parking place. As usual driver asked me for parking fee, i gave him rs - 50/-.

When i reached destination and went through the receipt, i saw that they charged parking fee within the total bill. This is completely unfair. The uber should inform his customer that he/she will be charged for parking. There will not be any other transaction.

Please return rs - 50/-.

Hello, i am using this app from around one year. Today it was really a very bad experience for me. He didn't came to the location and arguing with me in very bad words. Even though the app is clearing indicating 2 mins away, he was arguing like he was in the place. Scolding very badly, does we customers won't provide the money to them... Even though providing money if they are talking so rudely who will listen. His phone number is +[protected]. I got a call from this number. Dear uber, please don't recruit this mentality people. Car is mahendra vertigo.

Date: 12 june 2017
Driver: kamlesh
Driver's phone no. : [protected]
Car: honda amaze
Area: new delhi
I booked an uber at 6:00 pm, called the driver to ask in how much time will he arrive and he answered me very rudely that he is arriving. After that i kept waiting for him for several minutes but he did not turn up at the pick up location. I tried to call him several times but he had switched off his phone. Now, my trip total is showing as rs. 63.60 as cancellation fee. Why should i pay this amount when the driver did not even show up and wasted my time?!
Next, i booked another uber from a different account. This time the driver did show up but his gps system wasn't working. He took us from long routes and made the ride miserable. Instead of charging the amount which shows on the app he charged us more. Why should the customers pay for this pathetic, worthless service when even your navigation system does not even work properly. How did the escalated bill show on his phone when his gps was not supposed to be working?!
I want action to be taken against these drivers and i want to be informed of the action taken. Otherwise, this is going to be my last uber ride.

All detail this area makhmalabad road nashik uber best service any other area so my explain whats the problem soll this problem best service any other area please explain so services available next time ride so soll problem uber best services any time area not services available so soll this problem and explain best ride i suggest this message demand and clear my problem soll

Chose paytm option for payment but later on i realised i don't have anything in paytm wallet so i handed over the cash to the driver. But when i took on another ride, it said that the payment of previous ride is due and i was charged double for that fare i. E 109 in total whereas i clearly paid 53 already for the previous fare as the receipt also proved that.

Date: 10th june
Driver: rambhawan
Car: toyota innova
Mh 04 gd 1882
Area: mumbai
I booked an uber suv i was going to travel alone with 2 bags. The driver refused to pick me with the luggage and compelled me to cancel in unprofessional language which i wouldn't. He cancelled my trip. On my next trip i was over charged 150 bucks. The officials wouldn't answer my calls. Why should i pay when the driver cancels me. I also informed him regarding the luggage in advance.

On saturday 10/06/2017 i have taken a ride at 12:40 pm, car was maruti alto and driver name was govind, my fare was 61.61 and i have given rs.100 driver has no change he said me mam there is traffic you get out of car, i will bring change and he has drived the car has escaped from there without giving me my money back. It was very unprofessional behaviour, will take action against the driver and compensate me for this

Monday, june 12, 2017 11:57 am with driver mubeen

My booking was from :
11:57 am
Sector - 45, near obc bank, sector 45, gurugram, haryana 122002, india

My booking was to:
12:13 pm
227, block c, uday nagar, sector 45, gurugram, haryana 122003, india

This driver never turned up. When i called him he said he was stuck in traffic. He started the trip and ended it without even picking me up. This driver fraudulently deducted the money from my paytm account. He took rs. 63.60/- from my paytm account. His name is mubeen.

Hi uber,

This is second time, i'm facing the same issue.
I have booked the uber and the driver didn't turn up, irrespective of knowing the address
He ended up my trip with deduction of 65.73 rs (One more time happened in past that is 55 rs deducted) without picking me.

Please take action against this otherwise i will escalate to more level.
Uber is getting worst day by day.

I'm going to escalate this more if i don't get my refund and reply. I'm sending so many mails but uber service is very poor.

No customer concern

Below details

Driver name is : virupaksha
Date : 12 jun 2017
My uber id: [protected]@gmail.com

I lost my phone in uber cab in pimple saudagar pune,
The trip is at 11:50pm from spot 18 to mirchandani palms pimple saudagar, pune
Cab number is mh14ch 6644 and the name of the driver is shantilal.
My lost phone details is
Phone is moto g 4th gen plus, black color with a motorola cover over it
Please help me in this diffivcult time help me as soon ispossble for you
To contact me please dial [protected] or contact at charu. [protected]@gmail.com