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Uber India Complaints & Reviews

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Last updated Feb 19, 2024
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Uber India reviews & complaints page 227

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A
armaya awasthi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic service by Uber

Address:New Delhi, Delhi

Date: 12 june 2017
Driver: kamlesh
Driver's phone no. : [protected]
Car: honda amaze
Area: new delhi
I booked an uber at 6:00 pm, called the driver to ask in how much time will he arrive and he answered me very rudely that he is arriving. After that i kept waiting for him for several minutes but he did not turn up at the pick up location. I tried to call him several times but he had switched off his phone....
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M
Mrajendraj
from Malegaon, Maharashtra
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Not available uber service this area

Address:Nashik, Maharashtra, 422101
Website:[email protected]

All detail this area makhmalabad road nashik uber best service any other area so my explain whats the problem soll this problem best service any other area please explain so services available next time ride so soll problem uber best services any time area not services available so soll this problem and explain best ride i suggest this message demand and clear my problem soll...
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P
Pratibha Sethi
from Mohali, Punjab
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Extra fair

Address:Chandigarh, Chandigarh, 160033
Website:Uber

Chose paytm option for payment but later on i realised i don't have anything in paytm wallet so i handed over the cash to the driver. But when i took on another ride, it said that the payment of previous ride is due and i was charged double for that fare i. E 109 in total whereas i clearly paid 53 already for the previous fare as the receipt also proved that....
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D
dsdsdsdsdsd
from Mumbai, Maharashtra
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Regarding driver cancellation

Address:Mumbai City, Maharashtra, 400089
Website:Uber

Date: 10th june
Driver: rambhawan
Car: toyota innova
Mh 04 gd 1882
Area: mumbai
I booked an uber suv i was going to travel alone with 2 bags. The driver refused to pick me with the luggage and compelled me to cancel in unprofessional language which i wouldn't. He cancelled my trip. On my next trip i was over charged 150 bucks. The officials wouldn't answer my calls. Why should i pay when the driver cancels...
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P
Pooja sharma807
from Jaipur, Rajasthan
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Driver has escaped without giving my money back

Address:Jaipur, Rajasthan, 302001
Website:uber

On saturday 10/06/2017 i have taken a ride at 12:40 pm, car was maruti alto and driver name was govind, my fare was 61.61 and i have given rs.100 driver has no change he said me mam there is traffic you get out of car, i will bring change and he has drived the car has escaped from there without giving me my money back. It was very unprofessional behaviour, will take action against the driver and compensate me for this...
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A
Abhinav Waldia
from Gurgaon, Haryana
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Unauthorized payment

Address:122001
Website:www.uber.com

Monday, june 12, 2017 11:57 am with driver mubeen

My booking was from :
11:57 am
Sector - 45, near obc bank, sector 45, gurugram, haryana 122002, india

My booking was to:
12:13 pm
227, block c, uday nagar, sector 45, gurugram, haryana 122003, india

This driver never turned up. When i called him he said he was stuck in traffic. He started the trip and ended it without...
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A
Ankitasai14
from Mumbai, Maharashtra
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Regarding uber drivers and uber service

Address:560076
Website:helps.uber.com

Hi uber,

This is second time, i'm facing the same issue.
I have booked the uber and the driver didn't turn up, irrespective of knowing the address
He ended up my trip with deduction of 65.73 rs (One more time happened in past that is 55 rs deducted) without picking me.

Please take action against this otherwise i will escalate to more level.
Uber is getting worst day by day.

I'm...
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C
charu7788999
from Pune, Maharashtra
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I lost my phone in uber cab in pimple saudagar pune

Address:411027

I lost my phone in uber cab in pimple saudagar pune,
The trip is at 11:50pm from spot 18 to mirchandani palms pimple saudagar, pune
Cab number is mh14ch 6644 and the name of the driver is shantilal.
My lost phone details is
Phone is moto g 4th gen plus, black color with a motorola cover over it
Please help me in this diffivcult time help me as soon ispossble for you
To contact me please dial [protected]...
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M
messmachine
from Hyderabad, Telangana
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I left my phone in uber car

Address:560103
Website:uber

Hello. Yesterday 10th june i took an uber cab from sheraton hotel yeshwantpur to indiranagar at around 1 am in the night in a white tata indica. By mistake i left my mobile phone oneplus 3t in the backseat of the car. When i got home i realized i had left it there and called my phone. The driver picked up, his name is ali askar and then he just hung up. After that when i called the phone is showing as switched off since yesterday. Also we...
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A
alekhya kasturi
from Hyderabad, Telangana
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Reading with payment issues

Address:Hyderabad, Andhra Pradesh, 500035
Website:help.uber.com

As we have rided on 16_4_2017 at 6:45 to necklace road. The payment mode we have kept card but due to some disturbances the driver said your card payment is not accepting so he said us to pay cash the total amount was 493 but due to some off of 50rs the amount we should paid was 393 cash. Now the issue is we paid him on that day and now today we have ride the 393 payment was pending so now also we paid him. Now we are requesting you to pay...
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M
Manimaran Natesan
from Mumbai, Maharashtra
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Wrong debit for trip not taken

Address:Chennai, Tamil Nadu, 600001

I have requested for a ride from chennai airport in the afternoon to a place just 3 km away. When i booking for the ride the display was showing as rs.99 and i have booked for the ride. The status was showing as 'on trip' immediately after booking, but the vehicle didn't report. Could not get driver. Amount debited is rs.699. Refund requested as this is cheating by driver....
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N
Nancy Jismon
from Ernakulam, Kerala
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Wrong route shown hence excess charges

Address:Ernakulam, Kerala, 682006
Website:Uber

Yesterday 10/06/17 i travelled using uber from palluruthy to ayyapankavu, ernakulam and i was charged 350 at 7 am. When asked about high rate we were told that route map is from palluruthy to aroor, kundanoor, vytilla to ernakulam but we had travelled through the shortest path that is from palluruthy to direct ernakulam via thevara which took hardly 25 minutes. Why is this long route shown and i am charged unnecessarily?...
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A
AngSree
from Hosur, Tamil Nadu
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Wrong drop off

Address:Bangalore, Karnataka, 560071

Driver's navigation was wrong and took me to different location and at last i forced to stop the trip in between & took an autorickshaw to reach the destination. Because of this i spent extra 200 rs and almost 1 hr late to reach for a function.

Details are below
Date: 10-june-2018
Booked time: 4:50 pm
Vehicle: mahindra verito
Driver's name: dayananda...
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A
Anna Poorna
from Salem, Tamil Nadu
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Escalation in agreed price with Uber

Address:600017
Website:uber.com

Uber indicates a price at the start for an individual car or a share ride. Under share there are options to pick 1 or 2 seats.
The past week, there has been consistently overpricing. At the start the price indicated is correct. As this is a share, the driver takes a round about route to drop other passengers sharing the car. When i am dropped much later, the price is escalated, taking into account the route travelled. Besides travelling...
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S
sharma_ashi
from Mumbai, Maharashtra
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Driver didn't came after booking

Address:Pune, Maharashtra, 411032
Website:Uber

Dear uber team,

I have booked a cab on 24th may at 2 pm, your driver naushad of swift mh12kn5213 confirmed that he will be coming within 5-10 minutes, we called her thrice and every time he replied that he will be reaching within 5 minutes. Finally he stopped picking my calls after 2:30 pm. I had a weekly train to catch with departure time of 3:15. Then i cancelled the ride and booked another uber cab. I was surprised to know...
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G
Goutam Sengupta
from Kolkata, West Bengal
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Billing

Address:Kolkata, West Bengal

On 6th june, 2017 at around 8.17 pm, i booked uber to go from techno university salt lake to my residence at salt lake which is not even 3 km distance. When i boarded the car, driver said he has cancelled the trip and i should pay him in cash. On reaching my destination, i paid him rs 180 which is much above the normal fare. Then onwards, whenever i book uber, i see a display that says i have to again pay rs 60 to uber. I got totally disgusted...
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N
Naveenjaiswal
from Delhi, Delhi
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Driver's misbehave fighting and cheating in fair

Address:Gurgaon, Haryana, 122001

On 9th june i book uber first time to travel from gurgaon rajendra park to new delhi railway station. When i booked it was showing fair 488 rupees. Even i confirmed with driver also. Driver went around 9 km extra to fill cng. There was long queue then he went again 5 km on other cng station and he breaked queue there for cng filling. He filled cng even passengers were inside. Like this our trip got delayed by 30 min and around 14 km extra...
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P
pratik2001
from Mumbai, Maharashtra
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Complaint about Uber rash and aggressive driver

Address:Mumbai City, Maharashtra, 400016
Website:Www.uber.com

On jun 9, 2017
Complaint car number : mh46-bb-0465

This car was in mahim at 7.35pm evening with passengers driving for uber servive and the driver was rash driving. I was on bike and almost met with accident because this car driver took wrong right turn.

When i stopped him and questioned so he gave bad words and came out to fight me. I just took his car number and went from there.

I don't...
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M
mbagchi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Change of fare (more than the upfront price)

Website:www.uber.com/en-IN

My upfront price was rs 29 and i was charged rs 242. Please refund my rs 141 as soon as possible. There was no change in my pick-up or drop-off locations. If you check my account, those are my usual work and home locations (Saved in my app). It is not right to cheat your customers! (My phone number used for this booking was [protected] and the city is chennai). I attach the screen-shot of my trip details....
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D
Debajit Konwar
from Chennai, Tamil Nadu
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Behavior of driver

Address:Kamrup Metropolitan, Assam, 781028

This complaint is to bring into your notice that a driver named "bijit" with the phone number [protected] was very rude and disrespectful to three girls when they asked him to drop them a little ahead of the drop zone as it was getting dark. His tone was very rude and it made them feel very unsecure. Please take notice of these things in future as the way the person spoke to them was disturbing and led them to feel really unsecure. Thank you...
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