Uber India Complaints & Reviews

What rubbish... I always preferred uber over ola.. But u guys need to get your act right... Why the hell u charged 64 for the ride which was not even took place.. At 3.50am i requested uber to pick up and i called that guy to confirm... He responded and said he'll arrive within 10mins but he never did.. We as a clown waited there for like 20min and he didn't even responded after that confirmation call... So i cancelled and took auto.. But...

I had booked a cab No HR99XW2393 Chevrolet Beat (Rajinder) from Zirakpur Siani Dhaba at Zirakpur on Ambala Chandigarh Highway around 00.20 am on 5th June, 2017. Then I made a call to driver he told me that he is reaching in 5 minutes. After waiting 10 minutes I made him at least 20 calls but he did not respond. All the time his phone was not reachable. Only once his phone bell rang but he did not respond. Today i.e. 6th I spoke to him regarding...

Dear sir,
With emotional request, one of my old senior citizen couple relatives (77 years old) for travelling from vasai - west (100 feet road) to mulund - east

(Neelam nagar), we booked one uberx on 4th june 2017 at 6.10 pm with driver jitendra white swift dezire car no. 5054. We paid rs. 1000/- cash to driver as we don't want to pay by my senior relatives. They are old and retired and not having them any type of...

Hi, this is to bring your kind notice that 22 may 2017 i have booked a cab through uber india. While i have doing my booking the total final amount of my trip was shown only 350-400 which would be charged from my location to my destination but unfortunately when i have completed my ride that time the uber cab driver was charged rs 831.

I believe, which is totally unacceptable for any customers, as generally all cab / taxi...

I'm Ravi and my registered phone is [protected]. Today 5.6.2017 evening around 5.30 pm I booked uber pool from my place Velachery (Chennai) to Nanmangalam (Chennai). The amount shown was RS.70. On the way driver picked another lady (2 person) from Velachery Bhuvaneshwari Nagar and dropped her at ullagaram. She paid money through paytm. After he dropped me and to my surprise the amount shown in his instrument was Rs. 329. I refused and told...

I have complaint for 2 trips. I had contacted customer care via app but they could not provide satisfactory solution.

1. While booking the estimated fare showed 98 but when i reached destination the bill was 12. What was the reason of overcharge if i didn't stop anywhere?
The solution provided stated that it was because of the route change, which i did not suggest. If there was a chance, the driver made it on his own...

I would like to file a complain against one of your uber driver for telling me the wrong offer about the uber rides and charging me rs.1599 for the offer. He took the money in paytm account.

After taking the money he said, the offer would start after 2 hours and then left. After two when i tried to call him, he neither received the call nor called back for the same.

My uber account number - [protected]
br...

Sir,

I have taken ride for 15 km, but in bill they have showed 40 km and charged 890 instead of 218.

Driver was very rude and not allowed passenger to pay the correct amount and didnot allowed to get down even.

I have raised several complaints with uber through app but no resolution.

Number : [protected], mail id : [protected]@gmail.com...

HI

Yesterday I travelled from Star Mall (Sector-30) Gurgaon to Sector-14 which is about 6-7 kms. Upfront price showed Rs. 68 and I booked the ride.

However, after completion Rs. 521 was deducted from my paytm account.
I have addressed the compliant couple of times now. But no resolution.

I will file a customer complaint if the issue is not resolved. Uber i heard has the best customer service...

Today in morning I was trying to book uber pool so I added ₹350 to my paytm wallet linked with uber account. While confirming the order ₹350 has been deducted from the paytm wallet due to on hold order, then again I added ₹350 and tried to books the cab again. I face the same issue. So total I lost ₹700. Kindly refund the amount else I need to take strict action. Here I'm attaching the screenshot of deducted amount....

I have booked uber on thursday, and i am a reular passenger of the travelled rotue . the fare normally comes to 125 rs aaprx.
While booking also the d\fare was 122 rs approc, when i boarded the cab then driver said drop location is showing as same as pickup location, i have clearly selelcted the drop location, still it hva not accepted that a big ssyetm issue,
Then after the travel was complet the billed thay have changed is...

I am writing to bring to your notice the extra fare that i have been charged for my ride.

I have been charged 192.29 (Pending fare to be which was paid cash for my 30th may 2017 ride) + 344.13 (For today's fare, 5june 2017). So last ride of 30th may 2017 deducted twice fare by my side cash + paytm.

Driver name-: mukesh
Amount : 192.29
Driver number-[protected]
Paytm number : [protected]br...

Driver named Dharmedra with Maruti Suzuki SX4 GJ18AZ3346 refused to go on trip after booking is confirmed shows in my app, it also showed that your cab will arrive in 6 min after couple of minutes he called and told that he is going home and can not come to destination, when I told him that I complain about his behavior he proudly said that Uber will not take your complain at first stage that he is not bothered about that go ahead and do...

Today (4.6.17) morning around 8:30 am i booked a cab (No. Wb07j4172) from sealdah station while returning from a trip with my family along with two small children and some luggage.. At first the driver said to wait near parking area. We reached their... After some quarrel with the parking area guard to avoid parking area he was forced to enter in the area and asked us to wait near exit... After waiting for 10 mins when he didn't show up i...

I booked Uber cab from Sarita vihar to CP (barakhamba road) and earlier it was showing me 184-186 rs but when I finally booked it showed me 416 and since I was in hurry for my visa appointment so I booked the cab and reached. Once I was free from all my visa obligation I reviewed the charges and found that 200rs were charged as Tolls, Surcharges, and Fees and was shocked to see this. How come a local trip within delhi can attract Tolls, Surcharges,...

This is regarding an incident on Friday night (02.06.2017) at 10:38 PM near ITPL on the main road. I was on bike going towards Hope Farm. Suddenly this cab driver came rashing from behind overtook me in such a manner that he almost would have hit me dragging me towards the divider. I stopped him and had a little exchange of words with that driver and found out that he was drunk and not in his senses. That guy was also in a trip and one customer...

On 22nd may i had booked uber toyotoa etios around 5.30a. M. From anna nagar east chennai to go to chennai central railway station. The driver took more than the requisite time mentioned and therefore i had booked ola cab and it the car number and driver mentioned in ola is similar. So when he arrived i asked him and he rudely asked me to cancel both the cab booking as he had another customer in waiting. I had many difficulty and missed my...

I am writing to bring to your notice the extra fare that i have been charged for my ride.

I have been charged 156.29 ( pending fare to be paid for my 29th May ride ) + 154.60 ( for today's fare), however, i have paid INR 347 ( 191 ( actual fare)+ 156 (29th pending fare) for my 29th evening ride. I had no cash so i did PayTM the driver, below are the details:

To: Vinod Jaiswal
Amount : 347
PayTM...

Dear sir or madam,

I've already tried to reach you through using the uber website two
Times, but didn't get any response so far. On may 13, 2017 7:32 pm i
Used uber pool in delhi. The driver wanted
To pick up someone else and was driving around for more than 10 mins
(Check with gps data please!!!), but he didn't show up.

In the end i was charged 216, 75 inr, which is a lot more than...

I am a frequent uber traveller, this is the second time that the uber has charged me 60 rs for the fault of your driver. You haven't reimbursed me my last times amount. How dare you?

I booked uber at around 2100 hrs and the cost was rs585/- toyota etios name of the driver pappu. I was with my dad a sr. Citizen and it was raining. When i called him, he tells me that he doesn't not have enough gas to travel to thane. And on top...