Uber India Complaints & Reviews

Today morning i booked uber cab and call up driver for the confirmation then he said that he is coming in 8 mins... I have been waiting till that mins and when the route map said that its coming in 1 mins then again i called up and asked him where exactly he is then he said he will be not able to served the service... He spoiled my 10 mins in waiting and last he denied to serve and not ready to cancel the booking... Ultimately i have to cancelled...

Dear sir, At 0745 hrs on 3.6.17 Uber taxi driver Mr. Hitesh, Mobile no. [protected] charged RS. 800/_ from my daughter for journey from jalvayu defence Enclave, phase 1, sector 20, kharghar to international airport terminal next to vile parle. As reported by my daughter that taxi GPRS wasn't working, driver had no knowledge of road route, was guided and reached late, on arrival he rudely argued and collected RS. 800/_ against RS.500.00 approx....

I have been wrongly charged by uber twice.
1. Trip fare=rs.185, sub total=rs.185 total=rs.185 but rs.580 charged from paytm wallet. Date 13.05.17.

2. I don't order/book any cab but rs.299 charged from my paytm wallet. Date 24.05.17.
The snapshot is attached for referrence. This is really disappointing that uber don't have any customer care no. Please help as i don't have any other way to complaint.
br...

Yesterday I took an uber pool ride, the upfront fare was Rs 29, but I have been charged Rs 181.88. This is wrong. There was no change in my pick-up or dropoff points. I have compained in my uber app, but yet have not recieved any refund. I want my money back as soon as possible.

Moreover, for last one month or so, this is the third time such incidence happened. I suspect uber has intentionally created a buggy app, so if people...

Today morning i booked a ride...
From (26.164171, 91.718591) to (26.159526, 91.774325)
My fare was 161.85 with a total distance of 9 to 10 kms.
But after i ended my trip, it was showing 546.15/-, and i was forced to pay the amount and i paid in cash, even though i argued... But instead, he told me to lodge a complain

I want my money back... The extra i've paid for, i. E., rs. 384.3/- and i want an explaination,...

I hired a uber cab on 14.05.2017 08.30am
From my residence 152/35 mansarovar jaipur to my relative galata gate jaipur
It took long rout & for 17 km charged rs 196/-
I usually use my car and found that 17 km far it destination
By messages uber me offered discount rs 75/- for my first trip
But it take charges than usual
Pramod kumar jain
M [protected]...

Dear uber team,

I have major concern about today drive with uber lucknow, your are deputing auto driver and they are serving uber cab service to uber auto service.
• attached screen shot of tripe driver is using tabcoo/gutka in the time of entire driving.
• he is using full time loud music with cheap time songs, after several time request they reduce the sound but not stop to playing it.
• i was...

I downloaded the Uber app and tried to register for the service. unfortunately, my account was suspended and I was not bale to login. I have not availed a single service using the app till day. When I sent them an email requesting for help, they informed that the account is suspended by undisclosed reason. I have been sending them an email but no valid reason is provided and my account still remains suspended. I already have my adhar card...

I am writing this to report one of a very serious unethical practices that is being followed by uber drivers here for which the passengers are having to pay. I am a regular customer o[censored]ber and i had faced this issue earlier as well. Below is another instance of the same.

I had booked an uber cab under uber pass from opposite to city center 2 (My residence) to my office which is at unitech building. I had paid for the trip...

I booked an Uber Tata Indigo and the vehicle number was 5000. The Driver Jitendra, deliberately took the longest route possible to overcharge while my sister was travelling alone in the car. I kept calling him whenever he used to take a wrong turn and he still had the audacity of continuing with that. He blamed my sister for the wrong route.

When I called him again, he was rude and said that "do whatever you want to do" and...

As a uber user i booked a cab on 31 may 2017 at 6:01 at the location oberio mall goregaon car number mh 04 1799 and as a usually i wanted to go a hotel in parle but the hotel location wasn't displayed so i used the lane hanuman road and the driver came and i said to take a right as i was comfortable with that route and sure about it but the driver started aruging as the location is this were are you taking me i will follow this route in a...

Today we booked a uber taxi from jagran lakecity bhopal. Your taxi driver collected we three people from there. His mobile network wasnt active for which he twiced stopped the cab. For which we requested him to hurry up polietly he replied very rudely didnt speak to my cousin mannerly for which when i interupted he misbehaved with us especially me being a female he left us in tje bridge from where 12 kms there isnt a single vehicle we walked...

Uber cab ride was buked around 7.14 pm or so on 1st june 2017. The driver came. We drove abot 2kms. His ride got cancelled from call center. V were in a hurry to reach our destination and had no other alternative but to get down and take a different ride. The driver was gud. But the call center guy spoke absurdly. Instead of providing solution he kept us engagee in a meaning less conversation. Asked us to write email. But is this the way...

Today i.e 01.06.2017 I booked uber from Kalyan to mulund at 2.25 pm. I got a contact no of Driver Sunil having vehicle Hyundai Xcent. At 2.35 pm when vehicle came he asked destination when he listen that I want to go to Kalyan he refused for trip saying i don't get trip from Kalyan and he go away. After 6 minutes at 2.41 pm message came on my mobile that I have charged for Rs.108.82 for a trip of 2.19 km that I can not take.
Thanks...

There was a ride on this week monday which was 29th may 2017.. My father was supposed to pay 60 rupees from hos pocket due to some reasons. Uber gave the option that it would be deducted from the next trip taken. My father got a special uber pass option where said that any ride within 10 km in kolkata would be 149 rupees valid till 4th june 2017. Today was the next trip. When booked a car today which is 1st june 2017, the amount showed 149...

Sir the driver asked for payment for paid rides which was take by my 75 year old parents. This happened twice rs.49and 125.51 was paid by them for two different rides and when i complained with uber they refused to return the amt. When u complete a ride they get msg abt paid rides but despite knowing this they took money from them saying payment nahi hua. Please help me in getting my money back...

Today i have booked one uber from moshi to dapodi in pune while bokking the extimate fare was showing as 122 aprpox, then a big car came all of a sudded and after the trip was finished they changed me 3 times approximately.
There is no proper contact detaisl to contact custoemr care.

I want an immediate refund of the extra amount they have changed....

Uber is directly charging the fares of the rides without showing the consumer how the fares are being calculated (Kilometer wise). They put a surge on the prices whenever they want without informing the consumer that how much surge is there at that time (Like 2x, 2.7x etc.). They are disobeying basic consumer service rights by charging indian consumers anything they want without their knowledge....

A driver in chandigarh molested me while i was driving with him. He wanted to get my phone number and was talking strangely. And when i gave him money, he held my hand and didn't let go. I somehow took my hand away...and sprinted back to my house.
He is an uber chandigarh driver
His phone no. Is [protected]
Please track him immediately and take strict action towards him and send him to the police....

Just before few minutes i booked uber from my residence to kalupur railway station. My phone shows still rs.99.00 while driver phone shows rs.248.00. He claimthe same and we paid it which is rs.148.00 more than what it should! He says it was pending from your side... While my total history with uber does not shows any pending amount or any trip amount rs.148/- which was claimed from me...
Clarify this and refund the extra amount charged...