Claimed

Uber India Complaints & Reviews

1
Last updated Feb 19, 2024
Complaints 5904
Resolved
182
Unresolved
5722
Quick Links
Statistics
Share
Contacts

File a complaint to Uber India

Having problems with Uber India?

File a complaint and get it resolved by Uber India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Uber India
Customer Service Contacts

Uber India Website

Uber India Head Office Address


India

Uber India reviews & complaints page 232

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sumona Goswami Mukherjee
from Kolkata, West Bengal
Report
Copy

Loss of phone in uber cab

Address:110096

Hi uber,

Yesterday, that is on 27th may 2017 (Saturday) i availed uber from sector 12-22 to sai upvan society greater noida. I have lost my mobile phone in the cab. I have been trying to reach my nos ever since, but no one picked the call. I had booked uber from the phone that i have lost, hence i could not contact the driver. I am sharing my phone and the cab driver details.
Phone details:
Model: samsung galaxy...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
unnav
from Kolkata, West Bengal
Report
Copy

Wrong charges levied

Address:700039
Website:uber kolkata

Team,

As per mail attached herewith please acknowledge my complaint against the driver subodh who asked me to pay the parking charges of rs.60. Moreover when i asked to bear the said charges he replied he wont bear the charges from his pocket then asked me what should i do with this ride then i cancelled that ride which levied the charges of rs.60 in the very next ride.
This seems to me very unfare and rude behaviour...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Blaze2399
from Gurgaon, Haryana
Report
Copy

Asked for more money

Address:Bangalore, Karnataka, 560065
Website:Uber.com

After reaching the destination his device had issues, I showed him my phone about the trip details and I had to pay him 195 he agreed and after a while he calls me back and asked me to pay more he should have made sure before it caused me a lot of inconvenience and I had a very bad experience with uber I don't recommend it to anyone. His name is Prasad and his car number is KA04AA3340 he also threatened me and I was scared. I wasted alot...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
No mercy
from Bengaluru, Karnataka
Report
Copy

Very unprofessional driver

Address:560103
Website:Uber

My uber pool driver happily accepted the drive and then was found sleeping in the car. When I enquired he was abusing me because I disturbed his sleep. What professionalism is this. I am not having any problem in sleeping but why waste my time and make me wait in the middle of the road. Driver name is Deepu. vehicle no is KA1A5039. Phone number +[protected]. Any action on the same will be really appreciated....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kkvl
from Mumbai, Maharashtra
Report
Copy

Rash threatening driving

Address:Mumbai City, Maharashtra, 400054
Website:Ola or uber

Traveling from world to bandra at 4 45 pm.. on 27/05/2017, had an unpleasant confrontation with this uber/ ola car (wagon R) having registration no. MH 47 N 4670, who not only drove rash without lane dicepline but also threatened and abused for no fault. All his frustration he remove with passenge on board.
Strict action must be taken and even suspension of license should be the punishment that has to be given for such behavior. Do...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Supriya Madhukalya
from Silchar, Assam
Report
Copy

Misbehavior of driver

Address:Kamrup Metropolitan, Assam

Dear customer care..
The driver named was ajit and the vehicle was wagon r.. Vehicle number is as 01 hc 3023
The driver was really unprofessional... I booked a cab at 11.08 the driver confirmed it.. After wasting my 15mins he refused to come to my exact pickup location as i mentioned him over phone when he called me.. I called him 2times but he was too rude and misbehaved with me.. He asked me to cancelled my ride after wasting...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Kolkata, West Bengal, 700020

I booked an Uber today, i.e. on 27th may 2017, and my driver was not driving according to the location and pickup point issues were there also, which wasted aoot of my time. This is clearly unprofessional. For this reason i had to cancel my ride and it is showing additional 60 rs will be charged to me on my next ride. Now this should not happen as this is the mostake of driver who has been unprofessional, i want a reply to this as soon as...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Kolkata, West Bengal, 700091

Cheating with customer... showing charge something else and deducting something else and it's almost in every cases since last 2 weeks, I have a record of screen shot and deduction, charges now doubled, please take action quickly esp. in Kolkata. Ask people that UBER is betraying in different way and deducting.

During booking time they shown 234 INR and then post ridding they deducted INR 317 which is extremely high without...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rashmi Sharma (Rose)
from Delhi, Delhi
Report
Copy

Unprofessional behaviour of driver

Address:New Delhi, Delhi, 110035
Website:www.uber.com

This is to inform you that i, Rashmi Sharma, booked a cab yesterday i.e May 26, 2017 at 10.22 pm for Moti Nagar Fun Cinema from Mamchand Park, Delhi.

The driver named was Vishwas and the vehicle was Tata Indigo.
The Driver was really unprofessional and when I told him to switch on the AC he tend to be very rude and categorically said that he won't switch on the AC and was abusive too. To add cherry on the cake he deliberately...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lokes1
from Bengaluru, Karnataka
Report
Copy

Rush and intentional bad driving by Uber driver WB07J-2446

Address:Kolkata, West Bengal, 700034

Today 26 May 2017, Uber Driver for vehicle number WB07J-2446 was driving the car like anything and pushed my car from back side and behave like anything. He was trying to kill me. I never expect this from a Uber driver. I car got damaged due to that push or collision from back side. When I asked for the repairing he used rubbish words and beaten me. This driver and vehicle should be removed from Uber with immediate effect....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Roushan Mish
from Mumbai, Maharashtra
Report
Copy

Series of offenses with respect to fare deduction

Address:400060
Website:Uber

Hi,
As a consumer I feel extremely powerless when I see a brand like Uber getting away ever after committing zillions of frauds.

There have been innumerable occasions when they have over-charged me and the ones that I could notice and highlighted to them, they have conveniently refunded the excess money that i was charged. Which practically means on Uber's part is that- "if consumer finds out, we refund the fund that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nitika choudhary
from Lucknow, Uttar Pradesh
Report
Copy

Unprofessional driver

Address:New Delhi, Delhi

Dear uber customer care,

Just want u to aware about my uber services experience!
Today morning 8:30am i booked cab from madangir dda flats delhi till passport sewa kendra ghaziabad. After confirmed booking when i contact driver he asked me to cancel booking from my side, due to his some up pass expiry. I confirmed from him that it shouldn't be charge to me but the time i canceled the booking it displayed rs 63/- will...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Latish Lal
from Mumbai, Maharashtra
Report
Copy

Incorrect toll charges

Address:Mumbai City, Maharashtra, 400082
Website:uber

On 19th May and 22nd May i took Uber from Mulund to Kalyan. In the way there is Kharegaon toll naka which was declared non-operational from 13th May.

In both my trips i was charged toll fees even if the toll naka was un-operational. On contacting Uber support team, instead of rectifying the issue gave me absurd reasons for not crediting back the amount.

Need the correction to be done in the system as and when...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Asawari Joshi
from Mumbai, Maharashtra
Report
Copy

App

Address:400077
Website:uber

The app is incredibly slow (as compared to Ola) and it takes 15-20 mins to book a cab. Also, it takes several attempts to book a cab as it keeps giving the message 'Sorry! Your request cannot be processed' 4-5 times at least before a cab is booked.
If after seeing the message that my request is not being processed, I start to book an Ola. However, suddenly I receive a notification that my Uber is arriving. Which means I have to cancel...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
from Mumbai, Maharashtra
Report
Copy

Misbehave

Address:Mumbai City, Maharashtra, 401105

I had booked a cab today from my location to powai and it was booked for two... The another pick was at few minutes away distance from where i pick my colleague, it's been never an issue until today where i the driver refused to pick the other person from that location and told me that the other person has to be from same location where i booked my cab. Not knowing this set of rule as i always been booking the cab same way and never encountered...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mbagchi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong fare

Address:600113
Website:www.uber.com/en-IN

I live in Chennai. Uber is trying to cheat me. They showed Rs 50 as my Uber-pool fare when I made the booking, but after the trip they have charged Rs 135.16. I contacted their support team, they are saying that destination has changed. But that is wrong. Like every other day, i traveled from my office ffice (4th Cross Street Tharamani CIT campus to my home at 61B, SH 49 Netaji Nagar Thiruvanmiyur).

I am adding today's bill...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
thangamanni
from Chennai, Tamil Nadu
Report
Copy

Loss of mobile in uber share cab in seat

Address:600091
Website:uber

I am sorry to say that today morning i missed my mobile ([protected]) bsnl. While travelling in uber share (Front seat) 8574 etios driver name vinod kumar from picup at madipakkam at about 9.40am today moring drop ticel bio park at 10.15am. Uber mail not able to contact. Driver ghone number not known. But my phone is ringing at the time of dialing just now. Please do the possible. Sorry for the trouble

C s thangamani...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Gurgaon, Haryana, 122018
Website:www.uber.com

Hi i booked uber on wednesday - 24th may 2016 he came we were 3 ppl with 5 mon old kid. Firstly he denied i wont take luggage and all then i asked him u can cancel ill book another.. He started fighting then he drove us finally.. He was behaving weirdly since start.. Then in mid he called someone talked slowly and then his phone rang and he said there is some emergency at rajiv chowk some accident i have to go urgently.. We said ok u drop...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sreedhar Narpala
from Mancheral, Telangana
Report
Copy

Driver cancels ride after half an hour waiting - not responding calls

Address:500013
Website:www.uber.com

On 15th may 2017, I have booked Uber at around 1.20pm from Ramanthapur, Hyderabad to D.D. Colony, Hyderabad. I believe that the driver was Mohsin.

The driver was insisting on dropping location. The driver made us to wait for 15 minutes after giving the directions of pickup location in spite of GPS location sharing.

After 15 minutes, the driver stopped responding to our calls, and after 30 minutes when we reached...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ahmeduddin
from Hyderabad, Telangana
Report
Copy

Wrongly charged on trip along with cancellation charges twice

Address:500013

I took a ride on[protected] from amberpet to begumpet police line, fare was shown as 222 and they charged me more Rs - 53 twice even for cancellation of trip, as i used the same cab to visit my relative. Total amount they charged me for Rs - 328. Even i have a mail confirmation for charge. This way it is very bad they have charged me as i was with my family i could not ask any explanation with them. I hope my issue will be resolved and the...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy