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Uber India Complaints & Reviews

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Last updated Feb 19, 2024
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Uber India reviews & complaints page 233

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B
BharatKothari101
from Mumbai, Maharashtra
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GPS not correct

Address:Mumbai City, Maharashtra, 400007

Your gps n customer gps show different locations, you are not providing customer care solution for Mumbai by installing customer
Its only due to our government doesn't have experienced what public facing problems.
People are looted by you as only you decide cancelled charges, even driver unable to reach in specific time.
On going ride only you command driver to act or follow as you are restricted to talk to customers,...
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Sharmila A
from Bengaluru, Karnataka
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Cost

Address:Bangalore, Karnataka, 560074
Website:www.uber.com

Hi Today afternoon i.e. 23 of May 2017, i have booked Uber pool cab from vijaynager to JP nagar, while booking it shows me 122rs, When it reaches to destination it showing 350 rs to driver his name is Dorraih ph: [protected], car number is KA AF 9207 that to pool cab how come the cost varies from low to very high, and he drived too rashly two times we missed from the accident....
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A
Anoli Shah
from Mumbai, Maharashtra
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Cancellation of pre booked cab by driver in midnight

Address:600006
Website:www.uber.com/en-IN

We booked a cab at a pickup location of Ahmedabad domestic airport and after landing there we checked that our ride will reach in 15 min, we were okay with waiting and then we get a call from driver stating that he is willing to fulfil this ride only if we allow him to pre start the ride 8km prior.
As we disagreed to it the driver cancelled our ride and there was no avability of other cabs at midnight and then with all luggage we have...
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A
asmichhibber
from Pune, Maharashtra
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Promo codes not working

Address:Ahmedabad, Gujarat, 380059

They have been sending promotional messages in Ahmedabad as "Dear Rider, this week all under rides will be Flat Rs.499 upto 8 kms and capped at Rs.99 upto 15 kms in Ahmedabad and Gandhinagar. No promo code needed. Beat the heat and simple#UberOn"

However, this is fake and this promo code never works. My distance is less than 3 kms and I'm charged 99 for that. When asked to the Uber help team to refund the excess since there's...
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S
Sakraj@123
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Overcharge by driver

Address:160103

From : 50, Uttar Marg, 2B, Sector 2, Chandigarh, 160011
To : 88, Karoran Rd, chandigarh 133301

Approx 4 Km
Driver Charge: 164.23 Rs

I want to explanation how this amount come. I did regular travel for this location from UBER and change 30 Rs to 74 Rs.

I need money back. Otherwise i will lunge complaint in consumer court because he harass my wife and daughter.

Thanks...
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Bahadursingh
from Noida, Uttar Pradesh
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Uber driver charged double in spite of 49 rs.

Address:122001
Website:uber India cab

I have travelled through uber cab today. National zoo Delhi to sarojni nagar market in uberpool. It's shown before booking 49 Rs. But driver charged 92 Rs.
Discussed why charged more. You additional charges shown. Same time uber driver automatically cancelled trip without any call.

My contact no. [protected].

I think uber system poor.
Pls refund my money...
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Address:New Delhi, Delhi, 100001

You charged me for the trip cancelled by the driver and i was kept waiting for more than 30 minutes.

I had to book a second cab and could understand that i need to pay for the cancelled trip by the driver!

I must not pay the charge for cancelled trip. Your driver never turned up. Neither i cancelled the trip. Waited nearly half an hour and then booked another trip.

You must not charge for someone...
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Address:Mumbai City, Maharashtra

I am a regular customer. I have come through many issues.
Uber switch the drivers suddenly in middle if the booking. After this happens tat was some where around 13 minutes. It wasted my time and when cab was about to arrive like just five minutes away, i called the driver and he said something and cut the call in between of the conversation. When i tried again he did not pick my call. Stupid fellow did not have courage to admit his...
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P
pratapkudva
from Mumbai, Maharashtra
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Erroneous debit of rs. 60 from my account

Address:Thane, Maharashtra, 400601
Website:Uber

Hi,
Today morning at 8:30 a. M. I had booked a uber car from pratap tower, thane to international airport. I had paid the same before journey through credit card. But however within 2 mins i was surprised to get a rs. 60 debit to by credit card without reason. Needless to mention i did not get any confirmation / driver details for this booking.

Since, i was getting late for the airport i had to book uber hire from the...
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V
vjorator
from Bengaluru, Karnataka
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Missing cell phone report

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:Uber India

I was traveling in uber cab from sector 71 to a-26, sector 62 and left cab at 1:45 (Approximately) pm. After leaving cab suddenly i realize i forget my moblie in cab then i called on my number ([protected]) after 2 min at 1:47 pm (Approximately) and my phone was ringing. I triad again and again it was ringing but no one was receiving my call. Then again i tried to call at 1:56 pm it got switched off.
As i confirmed with uber office...
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S
SwapnaLP
from Ahmedabad, Gujarat
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Uber driver mr. Pandhari

Address:Pune, Maharashtra, 411033

Had booked a cab at 12.25pm from hinjewadi phase1. Driver told he would be arriving in 2mins as he was at Hotel Lemon Tree. It's 1.15pm and the cab has not yet arrived. If i cancel this, i will be charged for the cancellation without being my fault. His number is switched off and neither he called back. Vehicle number is MH 14 FC 0459. Please suggest me as to what needs to be done here.
Thanks!...
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N
NALINI RAJKUMAR
from Chennai, Tamil Nadu
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Reg. cancellation

Address:Chennai, Tamil Nadu, 044

We booked car from annanagar to kottur yesterday, the driver went in a wrong route, and cancelled the cab. But we were charged rs. 50 for cancellation. It is not our mistake. We were waiting for him. We only make cash payment. Pls do the needful. And another complaints when I book the cab from kottur to annanagar it showed rs. 230 but while dropping it showed rs.260....
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P
pawaskarsc
from Mumbai, Maharashtra
Jan 30, 2022
This thread was updated on Jan 30, 2022
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Ac was not working

Address:411001
Website:uber

We usually book Uber AC cabs for our comfortable journey.
Yesterday i.e. on Sunday 21st May 2017, I booked a cab for travelling from Pune Station to Wagholi at 10 am. The cab was in a bad condition and it's AC was not working. When I told the Driver "Vishnu" to repair the same, he simply argued saying "Sir, Abhi to chal raha tha". But I am sure he is simply continuing his Cab service without AC for a long time.
Anyway, I am...
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Koppula Hima Rekha
from Hyderabad, Telangana
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Taxi service/charges too high

Address:Hyderabad, Andhra Pradesh

I have booked a cab from Nanakramguda to secunderabad railway station. I have already paid fare of 489.33 through paytm and received message saying it has been paid successfully. But the driver charged 1012 Rs at the secunderabad railway station. My father has given a police complaint already. Now the driver is calling and asking me to pay Rs1012/- completely. This is unfare and I am going to escalate to higher authority and request all the...
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Palak ahuja
from Gurgaon, Haryana
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Ill mannered driver

Address:New Delhi, Delhi, 110015

On returning back to delhi, we came across an uber cab who all of a sudden stopped in the mid way and came over fighting and screaming about the way we were driving..
He looked out of senses... We were a family together and so everybody talked very politely to him but he being a so called driver had no courtesy and started abusing with no reasons.
If such is a behavior of your drivers, do you even realize how bad your company...
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M
mosumgaba
from Noida, Uttar Pradesh
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Book uber pool and i was charged for uber go

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Yesterday 20th may, 2017, I booked Uber Pool fro rs 49 from Golf Course Noida to Sector 46, Noida. But after drop, they automatically update it to Uber go and cut 94 rs from wallet. I raised a complaint against Uber in their app but they refused to correct it and refund the extra amount charged. This is clear theft and action should be taken care against them....
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s k malik
from Dhaulpur, Rajasthan
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Fraudulent charge by driver

Address:110024
Website:Uber

I booked a uber cab for a friend visiting me from germany from defence colony at 11 pm for indira gandhi international airport. The uber showed a charge of rs. 223 and arrival time of 11.37 pm. I gave my friend rs. 250 (Indian currnecy) to pay to taxi.in addtion i also gave rs. 100 for any eventuality.
The driver name is ashok.
He kept on going around delhi. Every time i checked about his location he informed he is about to...
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Sadhanab
from Hyderabad, Telangana
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A very disappointed customer

Address:Bangalore, Karnataka

Hi, I am so so sooo disappointed with Bangalore Uber.
I booked 2 uber cabs this morning for my drop to the bangalore city railway station and both the drivers cancelled after they asked for my destination! I lost 20 precious minutes and had to rush in a private cab for ₹1100 to the station to board my train :((.
Why am I being charged ₹28 and my paytm was charged ₹7.41 too on top of all I went through! Very very unprofessional...
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Shahid Greenleaf
from Neyyattinkara, Kerala
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Driver kicked us out halfway

Address:Bangalore, Karnataka, 560041

Few days Ago. I was leaving for kolkata. Me and my dad booked a cab for 2. On the way to Bangalore railway station. Middle of the way the driver says we booked can only for 2 in uber share. I remember clearly. There were 2 options. One said 129 rupees for 1 person. Second option was 142rs for 2 people. Even after I booked it was 142. And when I tried to contact customer care. First the driver refused to give us the customer care number, second...
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A
Abul Sikdar
from Mundgod, Karnataka
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Excessive & fraudulent fares

Address:Bangalore, Karnataka, 560035
Website:webr.in

On sunday may14, 2017 i booked an uber cab from carmelram road for airport drop. The app showed me estimated fare of rs.750-1000. 5 mins before my pickup, i got a msg, that surge fare of 2x will apply. It was too late to call any other cab. I finally paid rs.1750 for airport drop - double o[censored]sual, that too at a non peak hour!!

This is a sharp and fraudulent practice to double fares at the last moment for airport drops - when...
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