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Uber India Complaints & Reviews

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Last updated Feb 19, 2024
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Uber India reviews & complaints page 234

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M
MOHITSHARMA1609
from Delhi, Delhi
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My account has been reset/account details inaccessible

Address:600090
Website:UBER.com

My account has been reset by uber and i cannot access my account. All my previous rides are not displaying. I had once raised a complaint regarding a driver who was drunk and driving. He did not raise his speed more than 30 and was very rude to us as well. I had raised a refund request also, after which the other day my account was reset because i had re-installed the app which did not show the previous ride history. However, i had used the...
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S
from Bengaluru, Karnataka
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Charging for the previous ride again

Address:Pune, Maharashtra, 411045

I had booked an Uber from Sumati Hotel to Beverly Hills - at Baner Pune through my wife's mobile. Now while paying with cash the driver took an additional Rs 120 as it showed pending payment on his mobile on our previous ride. Since he didn't have cash on his mobile to make a call he was given the phone - he marked himself 5 star and took the amount for the previous ride...failing which he says he will face the loss. Uber...apart from money......
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P
Priyanka Sarmah
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Driver complaint

Address:Kamrup Metropolitan, Assam, 781029

Dear Uber,

I am Priyanka Sarmah, a frequent uber user. But today I am very disappointed with one of your driver's behaviour. I want a strict action against the driver is to be taken. My contact number is [protected]. You can check my ride history. I don't have the car's registration number but the have the driver's contact number - [protected]

His behaviour was totally unacceptable and he also cancelled my...
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R
Roshni Khanna
from Mumbai, Maharashtra
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Surge pricing

Address:400071
Website:www.uber.com/en-IN

Uber surge pricing.
I was wanting to travel from nariman point to chembur.
I tried booking an uber pool at 7:00 pm.. The price surged from 190 rs. To 780rs.in 15 mins period.

I fail to understand how can a company have no logic or explanation to such surge pricing.

I request the govt. Authorities to take strict action and stop surge pricing once and for all

Cabs are suppose to...
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N
NikitaSarkhot
from Mumbai, Maharashtra
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Wrong charges levied on me

Address:Mumbai City, Maharashtra, 400 099

This is to bring to your notice that wrong charges of rs.60 is levied on me unnecessarily when actually it is the fault o[censored]ber driver. Inspite of me waiting for him at the said location he didn't turn up as he was not able to trace the place. Later to my disappoint & shock he himself cancelled my ride saying it is not possible for him to reach me. So i request you to immediately reverse the wrong charges of rs.60 levied on me....
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Address:Hyderabad, Andhra Pradesh, 500045

Booked a cab around 15.18pm and received confirmation with driver anjaneyulu and he spoke once cofirmed that he is reaching the pick up point. As he reached the location i waved my hand asking him to stop but he did not stop and drove away. Inspite of repeated calls he did not answer my phone. Finally i received a message showing my trip concluded and amount of rs 53.00 deducted from my paytm. It is a clear case of arrogance and misbehavior...
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K
Kiran Roja
from Hyderabad, Telangana
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Accident with lorry travelling with family in uber cab

Address:Hyderabad, Andhra Pradesh, 500034
Website:www.uber.com/en-IN

#Uber No.1 worldwide company but dont bother abt customer if acctident happened to ther customer. Name: Mohd Shafiuddin Imran Contact: +91 [protected]. i booked a cab 17th May 5.25 for drop at bus station. my sis kids and bother in law were in cab. just in 5 mints 1km nearmy home directly dashed to Lorry. My sister whole family would lost there life total. Driver was so sleepy in mrng 5.30. My nephew 7 yrs boy leg fractured and brain blood...
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M
md sami akram
from Kolkata, West Bengal
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Driver cancel ride

Address:Kolkata, West Bengal, 700016
Website:why should i pay outstanding due the driver is cancel my ride without my permission .

Sir
I had booked uber cab on 11 may at around 11:20 pm the pickup location being 88/1taltala kolkata. We are waiting for uber we are calling also that where are you he have response1or2time but suddenly he cancelled the trip. When i called him up... He is not responsing my call. The driver's name is jitendra car vehicle no was wb04g-5559now i have incorrectly been charged rs-60 for it.. I would like a refund. The drivers no. Is [protected]...
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M
Muskan Rajgariah Sureka
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Driver misbehaved and charged unnecessarily

Address:Kolkata, West Bengal
Website:www.uber.com

An Uber driver of car number 7972 did not reach on time. He did not even cancel the ride and I was waiting from a long time. When I called him back he said he cannot come, didn't even cancel the ride and hung the phone without listening to us. We were charged unnecessarily which is not acceptable. Please look into such matters and stop hiring such drivers. Take immediate action....
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A
achu achu
from Bengaluru, Karnataka
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Fake chargers

Address:560043

I have taken a driver with Uber on 17/5/17 Horamavu Agara, Horamavu, Bengaluru, to Aswath Nagar, Marathahalli, Bengaluru, Karnataka 560037, India. The charge was around 183 and final i got bill of extra 100 rs for the cancellation of last two cabs. The cab was cancelled as per the driver request since he said it takes long time to cancel it and why I have charged for the cancellation ???
I have never such worst service there no customer...
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Nilash Kumar Pustakala
from Hyderabad, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassing taxi driver sandeep uber

Address:110030
Website:www.uber.com/en-IN/ride/ubertaxi

Hi, I am raising this complain on bhalf, of the Delhi girl faced a bad behavior from a Uber car drive - Harrasing Taxi Driver Sandeep Uber - His contact is [protected]. This is really pathetic service provided by this taxi companies, and now this is the time to screw up thier lossen nuts, or otherwise if not done so, can be victim itself.

Plz check the link below for more in detail.

http://zeenews.india.com/delhi/delhi-girl-shares-horrible-experience-of-what-uber-cab-driver-did-with-he...
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S
Sarita588
from Mumbai, Maharashtra
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Driver ran away

Address:Kolkata, West Bengal, 700027
Website:Uber

Sir,
I had booked uber cab for 3.45pm the pickup location being viharil college hostel, alipore kolkata. Firstly the driver arrived late and that too at the wrong loaction.. And then cancelled the trip. When i called him up... He picked us up.. And before we could load our luggage.. He ran away and from tgat time isnt receiving my calls. The driver's name arun.. Car was swift dzire and the no. Was 5165. Now i have incorrectly been...
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P
Pratibh Sanghi
from Noida, Uttar Pradesh
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Uber- incorrectly charged higher fares

Address:Bangalore, Karnataka
Website:www.uber.com

On May 8, 2017 I had got a msg from uber that for next 5 rides they will charge 50% of the fare amount and the offer is valid till 15.05.2017. I took cab services on 11.05.2017 and on 14.05.2017. I was wrongly charged Rs. 500 for 18 KM (usually charges are 250-300) and Rs. 570 (usually charges should be 350-400) for the distance of 29 KM, full amount without any deduction. I request to take action against them for deceiving the consumers...
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D
Diksha21
from Rajkot, Gujarat
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Complaint

Hello,

This is to bring to your notice about today's scenario, as i booked an uber pool around 11:15 AM (UP 14 FT 7924) driver named Shiv received my booking and when i called him to ask about the cab he asked me to cancel the ride, and when i denied that i'll not cancel the ride as i am ready to wait for the cab (cab was only 3 kms away) but the driver continously denied to take the ride and was very rude and his statement...
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U
uncles
from Noida, Uttar Pradesh
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Misbehavior by a cab driver

Address:Gautam Buddh Nagar, Uttar Pradesh, 201303
Website:www.uber.com

Dear Sir on[protected] I booked a Uber cab for my wife and daughter who were to go from Great India Place sect. 38 Noida to Prakash Hospital sector 33, from my house C-11, sector 47, Noida at about 4 pm and spoke to Driver Ahmad Naim on Mob no.[protected], and the cab no. swift 5186, as shown in the app that the said passengers wanted the cab at gate no. 5 of GIP but the said driver suggested that as he will have to take a long U turn to reach...
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A
Ashish_Agrahari
from Pune, Maharashtra
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Charged more money than expected

I booked an uber for myself from Netaji Subhash Chandra Bose Rd, Churchgate, Mumbai to Gateway of India(Chhatrapati Shivaji Maharaj Marg, Fort, Mumbai) on 13th may around 19:35 pm and it was charged Rs. 91.12 for 2.11 kms only. This wasnt expected as no surge in price was shown and for travelling 2 kms and paying Rs. 92 is too much. My invoice is attached with this complaint clearly showing how many kms and the amount calculated.
br...
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R
Rupajiet Bhattacharjee
from Mumbai, Maharashtra
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Driver intentionally kept me waiting and told lie that the cab is auto cancelled

Address:560103
Website:www.uber.com

Hi uber team,

Your service is really pathetic!!!

Once i booked uber cab, the driver named darshan with tata indica cab kept me waiting on my location without informing me anything. I waited for almost 20 minutes and then finally called the driver and asked "when will you arrive at my location?"

The driver answered that the cab is auto cancelled and so he wont be coming to my location and before...
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Address:560046
Website:uber.com

Trip Fare 101.26
Subtotal ₹ 101.26
collected
₹ 101.26

This was charged Rs. 101.26 and i paid by cash after the ride got over on 23rd March 2017.

Today after I took a ride on 16th May 2017, apart from my actual fare ride of 181.47, i got charged again for the last ride that was taken on 23rd March 2017 for Rs. 101.26, making the total fare Rs. 282.73.

I need a refund of...
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N
NARAYANAN SURESH
from Chennai, Tamil Nadu
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Not picking,

Address:600019
Website:uber

I booked a uber pool in my uber application at 8.33pm in High court to Wimco Nagar, they accept pick up, and he came near my pick point they said never go to that my residency place, and I was shocked, due today bus also no service, and waiting now for bus still at 9.07, driver name iyyappan, Tata Indica, uber had good reputation that I can't expect, this type of behaviour from uber cabs Driver, requesting to necessary action against the...
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F
fahedkhan180
from Ichalkaranji, Maharashtra
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Fare charged even when the complete trip wasn't completed

Address:Mumbai City, Maharashtra, 400008
Website:www.uber.com

I took an uber cab from hotel ripon palace to cst railway station.. On riding and moving 50 metres from my pickup point. The cab driver said the destination which is cst is not showing on his navigation and he cannot take me to the destination and asked me for money and said and argued saying that u will have to pay the money when i refused. He admitted that it was the app fault and said to file a complaint to get a refund for the amount....
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