Uber India Complaints & Reviews

These people charge dehuroad cantonment charges from the customer in the bill. However there are no such charge from the cantonment board collected.
Also they charge surge price which really not a good practice. It is basic cheating customer. Consumer rights are violated some strict action is required.
If no toll is applied by the authority how can they charge the same to the customers.

It is unfair. Please do...

Hi,

Uber is highly charging customers while you are travelling at peak time i think thats their moto to be the best cab prove service in INDIA and cheat as much as possible to customers. Per kilometere it charges 20rs, i paid 200 per 8 KM of ride. Its showing some fare in the app during booking and finally overly charged once you reach at the destination.

Why don't uber driver check the map and observe traffic...

Dear Concerned, I am S.Surendranathan, this is to inform you that for the past three days i am getting continous calls from Drivers o[censored]ber and Customers o[censored]ber. I predict that my number has been linked to Uber for getting Transportation calls. Hence i request you to kindly delink my mobile number as explained above. My mobile number is [protected].

Yours Faithfully,
S.Surendranathan...

My sisters issue. Today she booked a cab twice and the cab driver cancelled the booking and she had to pay rupees 53 each time. I have all the proofs to show that the drivers cancelled both the times. On top of this, they were extremely unprofessional!! Is this what we expect from the brand name uber?? I need a refund immediately or i will take this to all social media!! I need an answer asap along with the refund!!! Email me at [protected]@gmail.com...

I booked an uber for my family to travel from grant road area to bandra terminus (mumbai) on 15th may 6:03 pm and My total bill was 583 rupees including toll charges and the driver asked for more 60 rs as toll charges when it was already included in the bill, my invoice attached with this complaint clearly shows my bill to be 583, the driver took 583 + 60 = 643...

I used to be a regular customer o[censored]ber. But recently my experience with Uber has made me to stop using the services.

Uber charges INR 63.5 in India if we cancel the cab after more than 5 minutes of booking it. But what about the cases when even after booking the cab, the driver didn't come at all?

In recent times there have been many times when I booked an Uber cab but the driver came more than 20 minutes after...

I routinely book trips to syndicate bank layout, which is near the nice road. Since you are aware of the geography of bangalore, to get to nice road, to travel on nice road and to reach the destination after nice road, all adds up to a long distance.in addition, there is a significant toll involved. The upfront fee calculated always takes this route into consideration, therefore calculating a the fee based on this very long distance and toll....

I haven't been able to use Uber for booking rides since months. About a day ago, I complained to them about this. Since then, they have only replied that my account activity had violated their terms, and that the account would be suspended until further notice.

I asked them what "exact" action violated their terms, and also about "when" would my account be reviewed again. Every time, they are pasting the same reply....

I had booked uber yesterday for going to phoenix mall kurla from government colony bandra east mimbai.
Mr. Indra (Mh46ad1638) came to me after almost 20 minutes. When we sat in the car, did not start for more than 20 minutes saying that there was some problem in his software
And he was trying to load the software in his mobile. After almost 40 minutes he said you cancel the trip and book another uber.
We asked him about...

Hi,
My name - Susila Kumar
No- [protected]
Mail id- [protected]@gmail.com
Not able to sign in
Last ride- on 13 may around 11am from mylapore aanjaneyar temple to Janakiraman street, West Mambalam chennai
Used ₹75 promo offer for this ride
Pl help me to log in in to my account. When I enter the phone number it says it is already in use. I uninstalled the uber app and reinstalled. Still the same...

On 14.05.17 night, I booked share cab from Akshardam soc. Chincholi, Malad West to Raheja Estate, Borivali East. I recd. confirmation and arrival time 7 min. I came to Soc. gate to catch the vehicle, arrival time shown 4 min. Suddenly I recd. message that it is cancelled by driver Mr. Khan with arrival time 7 min. and Uber charged my account Rs. 60/= saying that wrong payment option chosen. First thing it was not cancelled by me and I was...

On 12 May, I had booked Uber for my friend and at the time of booking it showed charge as approx 480 rs. To my shock I got bill of 868 rs and there was a surcharge of rs 416.59 charged. I had used Uber many times in past and never encountered such issue before. I know how surcharge works and would have never booked the trip at such exhorbitant rate. I request you to please remove the surcharge so I can pay the remaining trip charge. Uber...

Uber claimed that on 6th may I book cab & also cash got deducted accidentally by me there account as I was unable to book other cab.

I never Initiated this drive, also contacted help centre but response was pathetic, they didn't provide any trip details as well.

Please check as they are claiming as ligitimate charge, refund not given by them...

I have a complaint to make regarding the services o[censored]ber and its policies. Today, on May 14, 2017, I booked a cab from Ramlal Kapoor Marg, Bhai Parmanand Colony to Shirdi Sai Baba School located in Faridabad, Sector 86. The said destination was my test center as I had an important exam today. The cab (DL1 RT5518) was booked and we met the driver at the pickup point. But he refused to drive us to Faridabad stating that the taxes have been...

I had been a regular commuter from no.9, ex-servicemen colony, r. T. Nagar
(My residence) to 340 b, 9th cross 4th main, peenya industrial area (Ganapathy nagar in your records) for the last 8 months or so. Very often i had occasions where the driver of the cab could not find the location and do not reach my pick - up point. My pick-up point is in a prominent area behind r. T. Nagar police station
Near chaitanya hospital. These...

Booked a ride with uber from moosarambagh on 14_5_2017 at 12.20 noon driver azeemuddin... Ph nmbr..[protected] tata indica car was allocated the ride but after coming to the pick up point he refused to come to the destination mentioned and wasvery arrogant and unprofessional and
Abused and cancelled the booking himself without any valid reason and explanation and drive off....

We were booked at a 3 star hotel in pune. We were to take the shivneri bus from breman chowk. The hotel manager booked a uber cab from his app. He booked the cab and the driver arrived late as he didn't know the location. Further as soon as we boarded the cab, he announced that he wasn't familiar with the city as he was transferred just 10 days ago. We were also new to the city and the worst part is, he was oblivious of what was happening....

I am Aagam Mishrikotkar, a resident of pune.
It happened in my last trip. I booked an uber cab and I wanted to reach early to my destination so I called the driver. I told him that I needed to reach early. He then cancelled the ride. When I booked uber cab again today to reach my destination, I got an outstanding charge of rs 63, Apart from the amount I was told to pay for my trip.
So I request you to look into my matter and...

Hi,

I have booked uber at 9:15 AM - Maruti Suzuki For
Vaishali sector 3 to Vidya Bharati School, Surya Nagar, Ghaziabad. I have paid 95 for that.

In returning, again I booked uber at 11:22 AM - MAruti Suzuki Wagor R
Vidya Bharati School, Surya Nagar, Ghaziabad to Vaishali sector 3. Now I have to pay for Rs. 320

Wanted to know why this is so difference. The diver name was Mohd,...

Yesterday i booked the ride but the cab driver did not reached on the spot. He was making excuses to come to the pickup location... Ia sked him two nearest to come whereas he was not agreeing... So i cancelled the ride because was waiting with luggage and he was just denying to come... Still i need to pay for that?? It was his fault because of which i need to pay??? He was just ignoring to come to huda metro station which is so common he...